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Implicit coordination in firefighting practice: design implications for teaching fire emergency responders

Published: 29 April 2007 Publication History

Abstract

Fire emergency response requires rapidly processing and communicating information to coordinate teams that protect lives and property. Students studying to become fire emergency responders must learn to communicate, process, and integrate information during dangerous, stressful, and time-sensitive work. We are performing an ethnographic investigation that includes interviews with experienced fire emergency responders and observations of team burn training exercises with students. We distill salient components of firefighting practice, which are relevant to the design of fire emergency response education systems. We derive design implications for systems that teach fire emergency responders to deal with issues surrounding the communication and integration of fireground information: the mixing of communication modalities, the distribution of information acquisition sources to create information differential and uncertainty, and audible clues.

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    cover image ACM Conferences
    CHI '07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2007
    1654 pages
    ISBN:9781595935939
    DOI:10.1145/1240624
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 29 April 2007

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    Author Tags

    1. distributed cognition
    2. emergency response
    3. ethnography
    4. firefighting
    5. implicit coordination
    6. team cognition

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    April 28 - May 3, 2007
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    CHI '07 Paper Acceptance Rate 182 of 840 submissions, 22%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    • (2024)Exploring the Design Space of Optical See-through AR Head-Mounted Displays to Support First Responders in the FieldProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642195(1-19)Online publication date: 11-May-2024
    • (2023)Assessing the Impact of Alert Modalities on User Performance and Comprehension in Controlled Workload ConditionsProceedings of the 2023 ACM Symposium on Spatial User Interaction10.1145/3607822.3614545(1-11)Online publication date: 13-Oct-2023
    • (2023)Use Ping Wisely: A Study of Team Communication and Performance under Lean AffordanceACM Transactions on Social Computing10.1145/35570225:1-4(1-26)Online publication date: 6-Jan-2023
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