research-article

Community engagement for research: contextual design in rural CSCW system development

Authors:

Alan Chamberlain,

Mark DaviesAuthors Info & Claims

C&T '13: Proceedings of the 6th International Conference on Communities and Technologies

Pages 131 - 139

https://doi.org/10.1145/2482991.2483001

Published: 29 June 2013 Publication History

Abstract

In order to bring about innovation within a community-based context, different stakeholder communities often need to be engaged so that they may appropriately take part in the design process. The 'invisible' work of engagement is frequently overlooked, and yet it plays an important, often pivotal role within many design-based research projects. It revolves around negotiations with a series of stakeholder communities in the design setting and ethnographic understandings of the site and community. Insights and accounts are offered based upon practical experience: existing methodologies and engagement strategies are expanded upon. Our research has shown that understanding and employing community engagement strategies is key to the creation of a network of successfully civilly-engaged stakeholders. Failure to instigate such civil engagement appropriately can endanger the project, as the research 'turns' upon this. We present the approaches taken and critically understand the role of community engagement within the design process, with the purpose of enabling designers and other practitioners to appreciate the role that community engagement plays in systems design and the practical implications this might have for it. This research proceeds from a long-term project in which researchers explored community engagement within the context of design.

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Cited By

Johnson IVlachokyriakos V(2024)Socio-digital Rural Resilience: An Exploration of Information Infrastructures Within and Across Rural Villages During Covid-19Proceedings of the ACM on Human-Computer Interaction10.1145/36374008:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637400
Stamato LProttoy HHiggins EScheifele LHamidi F(2024)Message in a Bottle: Investigating Bioart Installations as a Transdisciplinary Means of Community EngagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642339(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642339
Murray MSlingerland GPantidi NMcCarthy J(2024)Socially Engaged Art Approaches to CSCW with Young People in Rurban CommunitiesComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09494-xOnline publication date: 20-Jun-2024
https://doi.org/10.1007/s10606-024-09494-x
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Index Terms

Community engagement for research: contextual design in rural CSCW system development
1. Information systems
  1. Information systems applications
    1. Multimedia information systems
2. Software and its engineering
  1. Software creation and management
    1. Designing software
      1. Requirements analysis
      2. Software implementation planning
        Software design techniques
    2. Software development process management

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cover image ACM Other conferences

C&T '13: Proceedings of the 6th International Conference on Communities and Technologies

June 2013

165 pages

ISBN:9781450321044

DOI:10.1145/2482991

Program Chairs:
Wolfgang Prinz
Fraunhofer FIT, RWTH Aachen
,
Christine Satchell
QUT, Brisbane; University of Melbourne

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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ITIS: ITIS e.V.
EUSSET: European Society for Socially Embedded Technologies

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 29 June 2013

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Research Councils UK

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C&T '13

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ITIS
EUSSET

C&T '13: International Conference on Communities and Technologies 2013

June 29 - July 2, 2013

Munich, Germany

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C&T '13 Paper Acceptance Rate 17 of 58 submissions, 29%;

Overall Acceptance Rate 80 of 183 submissions, 44%

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Cited By

Johnson IVlachokyriakos V(2024)Socio-digital Rural Resilience: An Exploration of Information Infrastructures Within and Across Rural Villages During Covid-19Proceedings of the ACM on Human-Computer Interaction10.1145/36374008:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637400
Stamato LProttoy HHiggins EScheifele LHamidi F(2024)Message in a Bottle: Investigating Bioart Installations as a Transdisciplinary Means of Community EngagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642339(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642339
Murray MSlingerland GPantidi NMcCarthy J(2024)Socially Engaged Art Approaches to CSCW with Young People in Rurban CommunitiesComputer Supported Cooperative Work (CSCW)10.1007/s10606-024-09494-xOnline publication date: 20-Jun-2024
https://doi.org/10.1007/s10606-024-09494-x
Murray MPantidi NMcCarthy J(2023)Agency, Power and Confrontation: the Role for Socially Engaged Art in CSCW with Rurban Communities in Support of InclusionComputer Supported Cooperative Work (CSCW)10.1007/s10606-023-09482-733:3(435-472)Online publication date: 7-Oct-2023
https://doi.org/10.1007/s10606-023-09482-7
Korsgaard HLyle PSaad-Sulonen JKlokmose CNouwens MBødker S(2022)Collectives and Their Artifact EcologiesProceedings of the ACM on Human-Computer Interaction10.1145/35555336:CSCW2(1-26)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555533
Falak HZaman T(2020)Mitigating Ethno-Cultural DifferencesIndigenous Studies10.4018/978-1-7998-0423-9.ch017(312-324)Online publication date: 2020
https://doi.org/10.4018/978-1-7998-0423-9.ch017
Robinson SJ. Bidwell NMaye LPantidi NLinehan C(2020)Participation through substituting and refusingProceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 210.1145/3384772.3385148(143-147)Online publication date: 15-Jun-2020
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Sulaiman SShahrol SSamad A(2020)Service Learning in Application Development CourseProceedings of the 2020 9th International Conference on Software and Computer Applications10.1145/3384544.3384601(158-162)Online publication date: 18-Feb-2020
https://dl.acm.org/doi/10.1145/3384544.3384601
Johnson IAl-Shahrabi DVines JBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)From Creating Spaces for Civic Discourse to Creating Resources for ActionProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376464(1-14)Online publication date: 21-Apr-2020
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Lorini MDensmore MJohnson DHadzic SMthoko HManuel GWaries Mvan Zyl A(2019)Localize-It: Co-designing a Community-Owned PlatformLocally Relevant ICT Research10.1007/978-3-030-11235-6_16(243-257)Online publication date: 18-Jan-2019
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