Two Factor Authentication
Two-Factor Authentication (2FA) provides an extra layer of security to your Rollbar account by requiring a one-time code in addition to a password each time you log in. Two-Factor Authentication can be enabled by each user.
Two-Factor Authentication requires a mobile authenticator app, such as Google Authenticator or Authy.
Enabling Two-Factor Authentication
- Click on your username in the upper-right corner and select User Settings.
- In the Two-Factor Authentication section of the settings page, enter your password and click Enable two-factor authentication. A QR code such as the following will appear:
- Using your mobile authenticator app, capture the QR code. Once successfully captured, your app will automatically begin generating a time-sensitive code such as the following:
- In Rollbar, enter the code into the Two Factor Code field and click Validate. If your code is succesfully entered, then a list of recovery codes will appear.
- Copy your recovery codes and store them in a secure location.
Logging in with Two-Factor Authentication enabled
When Two-Factor Authentication is enabled, you will be asked to enter a code each time you log in.
- Enter the time-sensitve Two-Factor Authentication code from your mobile authenticator app and click Log In to access Rollbar.
Disabling Two-Factor Authentication
- Click on your username in the upper-right corner and select User Settings.
- In the Two-Factor Authentication Credentials section, enter your password and a Two-Factor Authentication code, then click 'Disable two-factor authentication'.
Using a Recovery Code
If you do not have access to your mobile device to get a Two-Factor Authentication code, you can disable 2FA on your Rollbar account as follows:
- Log in to your account, and click the Need to use your recovery code? link
- Enter your username, password, and recovery code then log in.
Two-Factor Authentication will be disabled after you login using a recovery code, so be sure to re-enable 2FA once you regain access to your mobile device.
Updated 9 months ago