Find a company you can trust
Real reviews by real people.
What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where real reviews make a difference.
Best in Travel Insurance Company
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become a universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Our Transparency Report has landed!
Find out which actions we’ve taken to protect you and promote trust on our platform this year.
2
0
2
4
Recent reviews
Donna Jacobs
Firstly I would like to say that there are far to many actual holiday reviews on here that should surely be put on trip advisor as this platform is for reviews of the actual company as a whole, not individually by each ship. If I could give no stars I would and here are my reasons why. Having never been on a cruise before and doing a little research I found a true bargain with this company 17 days including a balcony cabin and return flights for £2498 for both myself and my husband. Perfect. Unfortunately and through no fault of P&O I fell down the stairs, broke my skull and fractured my back, a total careless accident with P&O not at fault. This was 5 days before we were due to fly to Malta to board the ship. After spending a couple of days in hospital I returned home and rang P&O. Explained what had happened and had expected to be able to reschedule my holiday (I believe pretty much ever other company does this). Alas P&O does not, as certainly wasn’t offered this and it was declined when I asked, so it seemed I had no choice but to cancel as there was just no way I could fly or even go on holiday. I asked for the drinks package to be cancelled which was done immediately but despite their own terms and conditions had to fight to get a couple of hundred pound returned for the cancelled excursions even though they had two and a half grand of my money. After a night of contemplation I decided to ring again and see if they would offer me a credit note as they certainly wasn’t prepared to rearrange a cruise for me so that I could put the money already paid towards a future cruise with them, what harm really was there in that. I was bluntly told no, go claim it back off your insurers. So it’s no wonder that P&O are constantly finding themselves in the news at the moment, not only do they treat their staff without any respect, their treatment of their customers is nonexistent. I found them exceptionally rude, blunt and unhelpful in every respect. This would have been my first ever cruise but P&O will never get my custom again. They are a diabolical excuse of a company. Shame on you for not being helpful considering my circumstance.
Customer
I bought two Beetles from Petit Wagon recently for my small day nursery in Manchester. They are a great addition, the parents love that their children are going out each day & the staff love using them. The children absolutely love sitting in them! We’ve taken the toddlers, pre-schoolers and babies out locally for nature walks & relished our new found freedom. The snack tray across the middle is super practical, allowing the children’s drink bottles to sit securely in front of them. From a safety perspective, I bought the wagons with an additional use in mind:- as baby evacuation trollies. When practicing a fire drill, children were easily transferred & it was a smooth process. We have tested them out in the rain and they kept the children completely dry and were easy to dry off & put away. I would like to venture out on a bus journey with the wagon and hope that it will fit on the bus. We had one mishap on our first try of folding up and then reopening the wagons. One of the seat stands when folded up with the wagon, had bent in the opposite direction meaning it wouldn’t bend back into the correct position to click into the base when folding out. I had to worryingly give it a lot of force to bend it backwards & I was worried it would snap! We have learnt to remove the seats first when folding the wagons up. So far, we are really happy with our purchase, they look amazing and the quality is excellent. The children are beyond happy with them and staff find them easy to push and set up. I was impressed with the speed of customer service communications and I was happy with how my questions were handled & also the speed of delivery. I received my wagons in 2 days! Thanks Petit Wagon for a great product and service!
Christine Lim
Worse company I will never use it again. I have transfer since 9 October. it does not go through and also not refunded after 7 business day. I have been calling them on 16 October to ensure they did not. The customer services told me that they confirmed transfer me on 17 October. Till 19 October, I called them again. They give me a lot of excuse. when I called them they cannot even tell me why it is not refunded. Only tell me to prove to them that I never received my money back. Never ever use the company. Very Bad Experience with them. No one I can see at my country counter that I can ensure my money back. Can only talk over the phone when they did not even help, push me here and there and tell me to wait and wait.....7 business day to 72 hours.....what is next?
Sarah
Ivo and Ilja who came to install the full fibre were really great. Installation neat and tidy and everything tested to ensure it was working. They helped me download the app also. The experience with the customer service not so good. Initially they couldn’t locate a hoist to put cable in the tree telling us it was over an hour away. She told me I needed to contact my provider to reschedule and when I told her no she hung up. The engineers managed to locate a hoist five mins round the corner who came and helped complete the job.
lynsey morrison
As I've been having financial difficulties for some time I have gone onto another payment plan for the year for the credit card, we did another income and expenditure and I am left with £41 a month and they wanted all of it! Absolutely no compassion I've agreed on the £31 so a whole £10 a month for emergency! And I am not allowed to use the app or have a dd set up, basically making it as difficult as possibly for me for the 2nd year in a row!
Sabina
I brought the turmeric trio and introduced it to my daily routine. I was skeptical at first, as I have seen it on bloggers and wasn’t sure if it was just another paid ad - but I’m glad I tried it. My skin has come a long way; the dark marks, from over the years, have faded and overall my skin looks lighter and brighter. I would recommend, if you are not sure start with - the "turmeric mask" as you'll feel like thats made the biggest impact.
hermanmarek
To be honest that was the best expirience with shopping online. First was the price then I did place an order aftef 6pm and offered next day free delivery and they did it. I have checked currys and argos and even amazon and none of them could do next day delivery. None of then cound beat this price. On top of that I was getting messages informing me what time they will deliver my monitor and timing was super accurate.
Jack
Store to door delivery is amazaing! Peter what a man you are! Excellent service bang on time, Really helpful, The site is easy to navigate you for whatever your needs are, Even the online live chat box is brilliant and very handy if your in a pickle, Very happy with my purchase i will be back for sure and i'll definitely have to visit the Range & country airgun club, Thank you for the haribos nice little touch lol
Kathryn Jones
went into this store in Bridgend.. staff were very helpful and went out of their way to help me as couldn't find my size in a dry robe .. she went out in the stock room and came back with one.. she let me try it on and there was no rush whatsoever. even though it was quite busy in there I bought the coat and i will definately be shopping in their again .. lovely shop ... and lovely staff .. thankyou . saltrock
colm murphy
Pathetic Company,deposit funds let you bet then go to withdraw and they use the verification process against you I sent I'd of driver licence front and back proof of address from my mortgage holder who would actually own the house😀not accepted then bank statement not accepted, scam company PLEASE DONT BE FOOLED KEEP YOUR MONEY
Joanna C
I needed to change my delivery from 'collect at store' to 'deliver to home'. I used the chat service which was quick and easy and Jonathon was able to sort this out within a couple of minutes. I am particularly grateful as I have just had an eye operation and am unable to drive at the moment. Thanks Jonathon.
Shop smarter with the Trustpilot app
Find companies, read reviews, or write them—all while on the go.
Are you a business?
Are you a business?
Join Trustpilot and inspire customer confidence with real reviews.