Dale Carnegie
Dale Carnegie
Dale Carnegie
Overview of Presentation
Background Information Cultural Influence Parts I-IV of the book Connections with Public Policy My Thoughts Dale Carnegie Courses
Background Information
November 24, 1888 - November 1, 1955 Born poor then became a teacher Moved to sales Wrote How to Win& 6 more Began D.C. courses Died of Hodgkins Disease
Our Textbooks
T&K- The Art of the Game - Power- The ability to alter or influence a course of action Carnegie- Winning people to your way of thinking -This can be accomplished through respect, use of suggestion, arousing in others an eager want and other principles learned in the book.
Use in Negotiation
Carnegie, The only way to get the best of an argument is to avoid it 1. Welcome disagreements: Separate people from the problem 2. Stay calm: first recognize emotions,theirs and yours 3. Listen first: Listen actively 4. Identify areas of agreement: look for areas of mutual gain. 5. Admit your errors so they can do the same: Try to avoid a contest of will. 6. If no resolution, delay action, think more: one problem is premature judgment.
My Thoughts
Anecdotes Applicability to current issues Updating Living by principles in book My work experience
D. Carnegie Courses
Typically have 10-30 participants in a 12 wk. course. Instructors are graduates of the program who have worked in management positions. Half of each class is devoted to students making presentations from personal experience. The other half is made up of lectures and small grp work. Public speaking, memory techniques, importance of learning names, and conversational techniques are learned.
Criticisms of Courses
Time not well spent -too much time on student presentations Techniques are manipulative Trains people to promote the course itself, not focused on personal gain -discuss importance of activities -invite friends & family
Questions?