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    Webinar Prompt Engineering For Technical Writers

    Uploaded by

    Adesh Kumar chaturvedi

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Webinar Prompt Engineering For Technical Writers

    Uploaded by

    Adesh Kumar chaturvedi
    19 views48 pages

    Original Title

    Webinar-Prompt-engineering-for-technical-writers (1)

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    19 views48 pages

    Webinar Prompt Engineering For Technical Writers

    Uploaded by

    Adesh Kumar chaturvedi

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 48

    Prompt engineering for

    technical writers

    Speaker
    Selvaraaju Murugesan
    Head of Data Science, Document360
    https://www.linkedin.com/in/selvaraaju
    Overview

    Prompt engineering basics

    Generic prompts for technical writers

    Prompts for business use cases


    Session 1
    Trends

    ChatGPT Bard
    Prompt Engineering

    Tactics used to get what we need!

    Objectives are important


    Prompt Engineering

    A prompt can contain information like the instruction or question you


    are passing to the model and include other details such
    as context, inputs, or examples
    Elements of Prompt

    Instruction Context Input data Output format

    Verbs Describe in detail Text / Paragraph JSON, Table, etc


    Session 2
    Documentation Development Life Cycle

    Learning how to frame a question with the


    desired intent in mind helps you
    get the right information
    Prompt Engineering – Tactic 1

    Clarity in instructions
    Specifics & detail

    give me a list of influential technical writers -> give me a five technical writers who are from USA
    Write an essay about knowledge -> I want to write about knowledge management. Create an
    management article outline on knowledge management with two headings
    and three sub-headings for each heading
    What is a good name for a cat -> Suggest some names for a fluffy cat
    Prompt Engineering – Tactic 2

    Show and tell


    Suggest three names for an animal that is a - Suggest three names for an animal that is a superhero based on
    superhero. > marvel comics

    Animal: Cat
    Names: Captain Sharpclaw, Fantastic Fluffball, The Incredible Feline
    Animal: Dog
    Names: spider the Protector, Black Canine, Iron paw
    Animal: Horse
    Names:

    Few-shot prompting
    Prompt Engineering – Tactic 3

    Use personas to get tailored output

    Write an email response to “"I have been -> You are a call center assistant. Write a response to this email
    waiting for your response for the last 3 "I have been waiting for your response for the last 3 months.
    months. Your service is bad." Your service is bad.“; write it in a professional tone
    Write a review of Pizza hut -> You are a food critic. Write a review of Pizza hut

    Write an email to a customer advising them You are a customer success manager. Draft an email to a
    about a scheduled outage for 24 hours customer advising them about a scheduled outage for 24
    hours of your software platform; Write only 6 sentences
    Prompt Engineering – Tactic 4

    Specify output formats and its characteristics

    Summarize the text -> Summarize the text delimited by triple quotes in about 50
    words.
    Summarize the text delimited by triple quotes in 2 paragraphs.
    Summarize the text delimited by triple quotes in 3 bullet
    points.
    Provide response in JSON format with “message” and
    “subject” as a key value pair
    Prompt Engineering – Tactic 5

    Specify output formats as table


    Summarize the text “In a recent business -> Generate a table containing this information:
    report presentation, the CEO of Zana Corp. “In a recent business report presentation, the CEO of Zana
    highlighted their remarkable growth in the Corp. highlighted their remarkable growth in the past fiscal
    past fiscal year. She shared that the company year. She shared that the company experienced a 15%
    experienced a 15% increase in revenue, increase in revenue, reaching $50 million, with a 12% profit
    reaching $50 million, with a 12% profit margin margin ($6 million in net profit).”
    ($6 million in net profit).”
    Prompt Engineering – Tactic 6

    Iterative fine tuning

    What is the distance between Berlin and Paris? -> What is the distance between Berlin and Paris?
    Compare it with the distance between Munich and Paris so
    that I can access
    in one word
    Prompt Engineering – Tactic 7

    Code generation & debugging

    Act as a junior python programmer. Write a Debug this Python code: 1. pizza_cost = 100 2. partygoers =
    code to generate Fibonacci series 10 3. while partygoers = 0: 4. cost_per_person = pizza_cost /
    partygoers 5. print("the cost per person is $",
    "{:.2f}".format(cost_per_person)) 6. partygoers -= 2
    Prompt Engineering – Tactic 8

    Fixing typos and semantic errors

    Highlight typos and grammar mistakes in the text delimited by triple quotes “””

    “Ask Eddy”the Generative Artificial Intelligence (GenAI) that helps your customers get answers
    to their questions based on your knowledge base content. Eddy provides an accurate answer
    quickly to your customer’s questions utilizing trustworthy content of your knowledge base.
    Eddy’s User Interface (UI) has been designed for simplicity; Its interface breads familiarity with
    ChatGPT-like tools, thus your customers can be easily accustomed to its UI. Instead of using a
    “keyword” search, you can type a question into the “Ask Eddy” UI, and Eddy will respond “””
    Prompt Engineering – Tactic 9

    Regenerate button
    Prompt Engineering – Tactic 9

    Regenerate button
    Session 3
    Business use case #1

    Learning Management System

    I am creating a learning management system for my organization. Please create five multiple-choice questions, each
    with correct answers, focusing on AI features. Ensure that the difficulty level of these questions is set to “hard”.
    I am creating a learning management system for my organization. Please create two yes or no type questions , each
    with correct answers, focusing on article review reminder feature.
    Business use case #2

    Generate customer support email responses

    write an email to a customer giving you a list of steps to insert business glossary
    Business use case #3

    Compare and show differences

    compare freshdesk and zendesk integrations with Document360 in table format


    Compare markdown and html editor in table format
    Business use case #4

    Language translation on the fly

    quelle est la taille du favicon ?


    Wie viele Teamkonten sind im Businessplan verfügbar?
    Business use case #5

    Summarize long articles in few sentences

    summarize home page builder


    summarize all Document360 integrations with collaboration tools
    Business use case #6

    Outputs in different formats

    list all the pricing plans in bullet points with one line summary for each plan
    list all AI features in table format
    list all analytics features as JSON format as key value pair
    Business use case #7

    Key points from Teams/Zoom/Slack

    Provide a good summary of discussion based on the following transcript that is enclosed in triple quotes
    What is the purpose of building <feature name>
    What are the limitations of <feature name>
    Known problems with ChatGPT 4

    Information availability until April 2023


    Known problems with ChatGPT 4

    Hallucination
    Other providers

    https://www.perplexity.ai/ https://claude.ai/
    Thank You!

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