Scenario Overview SAP Best Practices For DBM V1.600: AB0 - Time Recording
Scenario Overview SAP Best Practices For DBM V1.600: AB0 - Time Recording
Scenario Overview SAP Best Practices For DBM V1.600: AB0 - Time Recording
To illustrate the scenario presented in this overview document, the business view, the interaction view, and the
component view, provide three different perspectives on the business scenario.
Business View
The business view shows the business partners participating in the Time Recording scenario, the business
environment, and the benefits for the parties involved.
Interaction View
The interaction view shows the integration of an enterprise’s IT with the IT of one or more of its business partners.
It also describes the roles involved, the functions supported, and the documents and data exchanged.
Technical View
The Technical view shows the key functions available in the in the Time Recording scenario.
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Business View
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AB0 Time Recording: Business Background
Situation:
The service technician performs the work in the service order after the order is
released. For these internal processes, the service technician should record
their activities and working time within a day. In the end the dealer can bill the
actual working time to the customer.
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AB0 Time Recording: Business Requirement
The service technician then enters the attendance or absence type, the
sender and receiver cost centers, and the number of hours he or she worked.
To assist him or her with entering this information, default values proposed or
the search function can be used.
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AB0 Time Recording: Business Requirement Solution
SAP Best Practices for DBM scenario Time Recording shows a working day of a
service technician.
DBM provides other SAP applications with planning data and delivers information to a
lot of business processes integrated in the DBM solution, for example Human
Resources Management, Cross Application Time Sheet (CATS), Controlling, DBM
order processing and analytics.
The time recording functionality basically contains two major steps, first the time
postings like “start a day”, “start of work” an so on, time confirmations of time spent
on a job, for example 3 hours worked on labor xyz. The time postings are stored in
time stamps and the confirmations including the time frame are stored in Cross
Application Time Sheet Database (CATS).
Business Benefits for Dealer
One list of released orders on the current date is available
Time events are predefined in the system with the required controlling object
Creating time stamps by selecting the relevant time event
When the next activity is created, the last one is finished automatically
Automatically punch out
An individual tab-page is provided for time recording in the service order
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Automotive - Sales & Service Organizations
OEMs & Suppliers Procurement Sales & Distribution Service Dealer Network &
Customers
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Interaction View
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SAP DBM: Time Recording
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AB0 – Time Recording: Business Ecosystem
Customer
Dealer
2
Communicate
Delivery/Request Creating service order
1
Releasing service order
Checking Time Sheet
DBM System 3
Transferring to Controlling
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AB0 Time Recording: Flow Chat
Case 1 - Time Recording at the Header Level
End Customer Dealer Importer/OEM
SAP CRM
Create service order and release it
Send vehicle for repairing
Cleaning Workshop
Leaving Workshop
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AB0 Time Recording: Flow Chat
Case 2 - Order Includes Effort Relevance Labor Item
End Customer Dealer Importer/OEM
SAP CRM
Create service order and release it
Send vehicle for repairing
Rough inspection
End of work
Cleaning workshop
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AB0 – Time Recording : Business Scenario Map
Case 1 - Time Recording at the Header Level
Cleaning Workshop
Leaving Workshop
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AB0 – Time Recording : Business Scenario Map
Case 1 - Time Recording at the Header Level
Completion Confirmation of
Service Order
Create Invoice
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AB0 – Time Recording : Business Scenario Map
Case 2 - Order Includes Effort Relevance Labor Item
Customer Customer Adviser Service Technician 1 Service Technician 2 Business Benefits
Confirm Working
Time
Cleaning Workshop
Confirmation
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AB0 – Time Recording : Business Scenario Map
Case 2 - Order Includes Effort Relevance Labor Item
Customer Customer Adviser Service Technician 1 Service Technician 2 Business Benefits
Completion
Confirmation of
Service Order
Create Invoice
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Technical View
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AB0 – Time Recording : Document Flow
DBM
Order
Internal
Order
Item 10
Labor Value
Item 20
Labor Value
Internal
Split 1
Order
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AB0 – Time Recording : DBM Order Integration
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AB0 – Time Recording : DBM Order Integration
DBM Order Integration
Target - Actual Comparison
Monitor the existing time recordings
Actuals are determined during runtime
Cumulated amount for each employee (only finished time stamps)
List of time stamps
The open time stamps are marked in red
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AB0 – Time Recording : CATS
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