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    Business Letters: Letter of Complaint

    Uploaded by

    shaira alliah de castro
    The document discusses the key components and formatting of a business letter, including the heading, inside address, salutation, body, closing, and signature. It emphasizes that business letters should be professionally formatted and contain the sender and recipient's contact information and date. The document also explains the block style format commonly used for business letters and the purpose and placement of each section.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Business Letters: Letter of Complaint

    Uploaded by

    shaira alliah de castro
    399 views12 pages
    The document discusses the key components and formatting of a business letter, including the heading, inside address, salutation, body, closing, and signature. It emphasizes that business letters should be professionally formatted and contain the sender and recipient's contact information and date. The document also explains the block style format commonly used for business letters and the purpose and placement of each section.

    Original Description:

    Original Title

    Business_letter_ppt

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    The document discusses the key components and formatting of a business letter, including the heading, inside address, salutation, body, closing, and signature. It emphasizes that business letters should be professionally formatted and contain the sender and recipient's contact information and date. The document also explains the block style format commonly used for business letters and the purpose and placement of each section.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    399 views12 pages

    Business Letters: Letter of Complaint

    Uploaded by

    shaira alliah de castro
    The document discusses the key components and formatting of a business letter, including the heading, inside address, salutation, body, closing, and signature. It emphasizes that business letters should be professionally formatted and contain the sender and recipient's contact information and date. The document also explains the block style format commonly used for business letters and the purpose and placement of each section.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 12

    Business Letters

    Letter of Complaint
    Purpose

    ‰ Used as a way to communicate to


    companies

    ‰ Used to request information, send


    information, give feedback on products
    or for dozens of other reasons
    Why So Picky?
    ‰ Must look professional

    ‰ Gives first impression that a potential client


    or buyer receives about you

    ‰ Shows your maturity and professionalism


    Block Style Format

    ‰ In the block format, all parts


    of the letter are started at the
    left margin.

    ‰ The body of the letter is


    single spaced, with one line
    left between each paragraph.

    ‰ The paragraphs are


    not indented.
    The Parts of the Business Letter
    ‰ Heading
    ‰ Inside
    Address
    ‰ Salutation
    ‰ Body
    ‰ Closing
    ‰ Signature
    Heading
    ‰ Is the address of the sender

    ‰ May have a letterhead with


    this information already
    imprinted

    ‰ Should include the following:

    ‰ The sender’s address


    ‰ The senders mailing address
    ‰ (optional) phone number and e-
    mail address
    ‰ Date being sent
    The Importance of the Date
    ‰ Should be written out in full

    ‰ Example: April 25, 2005

    ‰ If using a company letterhead, date line should


    be typed three lines below heading

    ‰ If using a return address, type date line directly


    below the return address, leaving no spaces
    Inside Address
    ‰ Is the name and address of the
    person or business that you are
    sending the letter to, otherwise known
    as the addressee.

    ‰ Type the inside address on the


    fourth line under the date line.

    ‰ Should contain the same


    information that will be used on the
    envelope.
    Salutation
    ‰ Is the letter's greeting.
    ‰ Typed two returns underneath
    the inside address.
    ‰ Includes the addressee's
    name and courtesy title along
    with the greeting. Example:
    Dear Mrs.
    Pipes
    Body

    ‰ Is where you discuss the


    purpose of the letter

    ‰ Begins two returns below


    the salutation

    ‰ Should be single spaced with


    two spaces between each
    paragraph
    Closing

    ‰ Is a courtesy signal at the end of


    each letter, sometimes called the
    complimentary closing
    ‰ Should be typed two returns
    below the body of the letter
    ‰ Must be kept professional
    ‰ Use Sincerely, Cordially,
    Regards, and Respectfully to
    name a few
    Typed Name
    and Signature
    ‰ Is the writer's name typed on
    the fourth return following the
    complimentary close

    ‰ The writer's title (if any) should


    be on the line directly below the
    name.

    ‰ The space in between the


    complimentary close and the typed
    name, is to be used for the writer's
    signature.

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