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Performance Management and Motivation

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PERFORMANCE MANAGEMENT & MOTIVATION

Week 1 : Performance Management & Reward Systems


Performance Management
Definition
A process or set of processes for establishing shared understanding about what is to be achieved, and
managing and developing people in a way which increases the probability that it will be achieved in the
short and longer term.
Overall aim
To establish a culture in which individuals and groups take responsibility for the continuous
improvement of business processes, and of their own skills and contributions.

01 02 03 04

Shared Understanding What to be Achieved ? Managing & Continuous


Developing People Improvement
Performance Management
is NOT
Performance Appraisal
Key Components of Performance Management
Systems
Coaching and
informal Feedback
Performance based
Rewards & Promotions

Appeal
Goal Setting Performance Mechanism
Evaluation Talent
Management
Integrated Performance Management System
1. Goals/KPIs aligned with business strategy
2. Linking Performance with Employee Development
3. Continuous Feedback system
4. Scorecard alignment (BSC & PMS )
5. Incentives/Bonus/Increments linked with overall Corporate Performance
6. Line Manager’s incentives based on overall Team Management and goal achievement
7. Mapping individuals role for Business Impact and Areas they need growth and learning
8. Real-time data views, enabling employees to give feedback to their peers, self-evaluations and mobile access.
Employees would able to see how their work contributes to the company, team and project goals, including
profitability.
CONTINUOUS PERFORMANCE MANAGEMENT
Continuous Performance
Management Cycle
Compensation \
Compensation is a systematic approach to providing monetary value to employees in exchange for work
performed Eg. Salary , House Rent , Utility Allowance

Rewards
is used to mean the financial and non-financial reward paid to the employee for the services provided by
him/her to the organization. Eg. Incentives , performance bonus
Reward Systems
Set of mechanisms for distributing
Tangible returns
and
Intangible or relational returns

As part of an employment relationship


What to pay ?

Major strategic How to pay ?


rewards decisions
What Benefits to offer ?

How to construct employee


000recognition programs ?
Philosophy of Reward Management
• Strategic sense: long-term focus & it must be derived from the business strategy
• Total Reward approach: considering all approaches of reward (financial or not) as a coherent whole; integration
with other HRM strategies
• Differential reward according to the contribution
• Fairness, equity, consistency, transparency
Components of Total Reward

Base pay
Transactional
Total
(tangible) Contingent pay
remuneration
rewards
Employee benefits
Total reward
Learning and development
Relational
Non-financial
(intangible) The work experience
rewards
rewards
Recognition, achievement, growth
The 4Ps of Reward
• Pay
– Salary, bonus, shares, etc.
• Praise
– Positive feedback, commendation, staff-of-the-year award, etc.
• Promotion
– Status, career elevation, secondment, etc.
• Punishment
– Disciplinary action, withholding pay, or criticism, etc

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