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HISTORY OF I/O

1917, Journal of
Applied Psychology
first published
1913,

Beginning of 1911,
Hugo Munsterberg,
publishes
Psychology and
I/O 1903
Walter Dill Scot,
Increasing Human
Industrial Efficiency
Efficiency in
Walter Dill Scot, Business
publishes The
Theory of
Advertising
Employed to test recruits and
placement

Army Alpha and Army Beta

1918 - 1920
John Watson, developed
perceptual and motor tests for
potential pilots.

Thomas A. Edison,
Henry Gantt, were responsible
created a 150-item
for increasing the efficiency
knowledge
 Gilbreth improve productivity and reduce fatigue.
 Lilian received Ph.D from Brown University in 1915.
 As couple, were the inspiration for the book and the movie
Cheaper by the Dozen.
 Lilian became a professor of management and engineering at
Purdue University.
 Hawthorne studies, conducted at the Hawthorne plant of the
Western Electric Company.
 There were times when productivity improved after work
conditions were made worse, and times when productivity
decreased after work conditions were made better.
 Employees changed their behavior and became more productive
because they were being studied and received attention from the
1930 managers.
https://www.youtube.com/watch?v=W7RHjwmVGhs
 Many tests and surveys are now administered through computers
and the internet.
 Women are entering the workforce and taking managerial roles.
2000
 Manufacturing jobs are shifted to developing countries with lower
wages, there will be an increased emphasis on service jobs
requiring human relations skills.

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