Non Verbal Cues
Non Verbal Cues
Non Verbal Cues
Functions of Nonverbal
Communication
To complement and illustrate
Become aware
Dont contradict your words with body language
Know what your face says
Use direct eye contact
Use smiling and head nodding for appropriate
impact.
Gesture with purpose
Shaking hands
Posture
Facial expressions
Appearance
Voice, Tone, Hairstyle, Clothes
Expression in your eyes, smile,
How close you stand to others, how you listen
Confidence, your breathing, the way you move, the
way you stand, the way you touch people
Color choice
Silence.
Kinesics
Posture
Gesture
Haptics
Eye Gaze
Paralanguage
Proxemics
use of physical space between the sender and the
receiver
Chronemics
Use of time; punctuality and willingness to wait, the
speed of speech and how long people are willing to
listen
Kinesics
is the study of body movements, facial expressions,
and gestures
Haptics
the study of touching as nonverbal communication
PROXEMICS
DISTANCE ZONES
Intimate distance-no more than 18 inches apart
Mum and baby
Personal Distance-18 inches to 4 feet
Casual and personal conversations
Social distance-4-12 feet
impersonal, business, social gatherings
Public distance-More than 12 feet
Public speaking
Nonverbal Codes
The Voice (paralinguistic/vocalic cues)
volume
pitch
rate
vocal variety
pauses
articulation
pronunciation
dialect
A FEW GESTURES
AND
THEIR MEANINGS
SHAKING HANDS
its
own
may
indicate
barrier
signal,
seeking
reassurance.
If the thumbs were steepled it
would be a confidence gesture.
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration
1. Insecurity
4. Confidence
2. Defensiveness
5. Nervousness
3. Cooperation
6. Frustration