Dant Kanti
Dant Kanti
Dant Kanti
Toothpaste Industry
BACKGROUND
MAJOR
PLAYERS
14.7
1.6
2.3
2.8
48.4
13.5
16.7
DANT KANTI
Management Decision
Problem
Management Research
Problem
To understand consumer behavior in
toothpaste product segment
To understand the positioning of Dant Kanti
A Herbal Toothpaste
Safe, No adverse impact and a Natural product
Exploratory Research
Conducted One Focus Group Discussion and 11 Depth
interviews
Parameter/ Attribute
Insight
Price
Taste
Purchase Channel
Availability
Parameter/ Attitude
Insight
Functional benefits
Color
Ingredients
Usage pattern
Product awareness
Factor analysis of
attributes
Based on our exploratory research (focus groups and depth interviews) we have collated a set of
16 attributes that customers look for when they buy a toothpaste
1)
2)
3)
4)
5)
Taste
Color
Form (gel/paste)
Foam
Presence of chemical
ingredients
6) Natural ingredients
7) Fresh Breath
8) Whitening
9) Sensitivity protection
10)Cavity prevention
11)Oral Care
12)Brand of the
toothpaste
13)Price
14)Packaging
15)Size of packages
16)Availability
KMO Measure
greater than
0.5
Factor analysis of
Rotated Component Matrix
attributes
Component
1 2 3 4 5
Q10_1 .240.057.787-.029
-.064
Q10_2 -.062
.314.759.200.021
Q10_3 .380-.005
.556.395-.101
Q10_4 .100.216.128.822.101
Q10_5 .035.041-.125
.160.846
Q10_6 .375.025.186-.325
.515
Q10_7 .753.089.315-.155
.075
Q10_8 .712-.003
.224.032.190
Q10_9 .837-.054
.196.096-.055
Q10_10 .894-.034
-.076
.101-.011
Q10_11 .861-.119
.010.048.133
Q10_12 .168.399.437-.195
.102
Q10_13 -.014
.690.100.151.081
Q10_14 -.078
.853.186.159-.010
Q10_15 -.156
.867.076.009.027
Q10_16 .470.536-.006
-.131
-.255
These factors were utilized further to compare various brands of toothpaste to achieve multi
Ethnocentricity
HYPOTHESIS:
H0: Customers do not prefer Indian brands over foreign brands
H1: Customers prefer Indian brands over foreign brands
t critical value is 1.658 which is less than t value of 2.32, null hypothesis is rejected.
refore, Customers prefer Indian Brands over foreign brands
Importance of Taste
HYPOTHESIS:
H0: Customer does not value taste when making the purchase decision
H1: Customer values taste when making the purchase decision
he absolute t critical value is 1.657 which is less than the observed t value of 9.301.
Hence, we reject the null hypothesis.
aste is an important actor for a costumer in making the purchase decision.
The absolute T critical value is 1.684 which is more than t value. Hence, we
fail to reject the null hypothesis.
Consumers do find the taste not appealing
Importance of Colour
HYPOTHESIS:
H0: Color is not an important factor in making the purchase decision
H1: Color is an important factor in making the purchase decision
he absolute t critical value is 1.657 which is more than the observed t value of 0.047.
Hence, we fail to reject the null hypothesis.
Color is not an important actor for a costumer in making the purchase decision.
The absolute T critical value is 1.684 which is less than t value of 3.209. Hence,
the null hypothesis is rejected.
Consumers do not find the color of Dant Kanti as appealing.
Importance of Availability
HYPOTHESIS:
H0: Availability is not an important factor in making the purchase decision
H1: Availability is an important factor in making the purchase decision
The t critical value is 1.657 which is less than the observed t value of 6.873. Hence,
we reject the null hypothesis.
Availability is an important factor for a costumer in making the purchase decision.
The absolute T critical value is 1.684 which is less than t value of 5.064. Hence,
the null hypothesis is rejected.
Consumers consider Dant Kanti is not readily available
Cluster Analysis
Divided into 3 clusters (Tool used : SPSS)
Cluster 1: 62 respondents
Cluster 2: 52 respondents
Cluster 3: 11 respondents
Cluster Analysis
Attribute
Cluster 1
Cluster 2
Taste
5.8
5.04
Color
4.9
3.06
Form
5.8
5.03
Foam
4.9
4.2
Presence of Chemical
ingredients
4.2
3.9
Natural Ingredients
5.3
5.25
Fresh Breath
6.5
6.2
6.13
6.07
5.9
6.01
5.96
6.2
Oral Care
5.8
6.3
Brand of Toothpaste
5.6
4.5
Price of Toothpaste
5.5
3.4
Packaging
5.2
2.5
Sizes available
5.47
2.8
Availability
6.02
4.5
Whitening
Sensitivity Protection
Cavity Prevention
Cluster Analysis
Cluster 1
Cluster 2
Characteristics:
They prefer brand with focus
on look and feel. Availability is
also important
Characteristics:
Give more attention to the benefits
obtained. Exhibit more brand loyalty
Perceptual Map
Inferences
Colgate
2. Dimension 2 can be interpreted as taste from the
Pepsodent
Closeup
Vicco 3. Dant Kanti (5) is low on taste and high on oral care
Patanjali
4. Dant Kanti is ranked low on lather
Himalaya
Dabur
5. Brands 4,5,7 are all falling low on the taste attribu
Patanjalis-Dant Kanti
Thank You