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Dant Kanti

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DANT KANTI A PATANJALI PRODUCT

Toothpaste Industry
BACKGROUND

MAJOR
PLAYERS

14.7
1.6
2.3
2.8

48.4

13.5

16.7

Patanjali and Dant Kanti


PATANJALI

DANT KANTI

Management Decision
Problem

To evaluate the positioning and the current


marketing strategy for Dant Kanti

Management Research
Problem
To understand consumer behavior in
toothpaste product segment
To understand the positioning of Dant Kanti

Brand Positioning of Dant


Kanti

A Herbal Toothpaste
Safe, No adverse impact and a Natural product

Produced by traditional Herbs for preventing diseases of


teeth (Pioria, gingivitis, bad Odour etc)
e.g. Neem, Timbaru, Turmeric and Cloves: remove Bacteria
Pudin and Peepli: Refresh gums
Peelu and Maju: Power to gums

Suitable for all age groups


A Holistic Toothpaste
From Dental Protection to Dental Beauty

Exploratory Research
Conducted One Focus Group Discussion and 11 Depth
interviews
Parameter/ Attribute
Insight
Price

Not a significant factor

Taste

Chemical toothpastes: tanginess


is avoided
Non Chemical toothpastes:
compromise with taste for health
benefits

Purchase Channel

Nearby retail shops for


mainstream brands and exclusive
brand stores/ agents for others

Availability

Key aspect, nearby shops are


preferred else similar brand, or
smaller pack of other brand is
purchased. In case of Non
Chemical products far of shops
are also searched for at times

Parameter/ Attitude

Insight

Size & Packaging

Large packs are preferred for


regular use, smaller ones for
journey purpose.

Functional benefits

Oral protection, freshness,


whitening and avoiding bad
breath

Color

Bright colors are preferred

Ingredients

Only non chemical users are


aware of the non chemical nature
of their toothpastes but not
aware of the actual ingredients

Usage pattern

Non medical in case of chemical


users, and both need based &
non medical in case of Non
Chemical users

Product awareness

Word of mouth is crucial factor in


for non chemical toothpastes

Advertisements and Promotions

Ads improve the brand recall esp


in Chemical category, and
promotions are not crucial in

Factor analysis of
attributes
Based on our exploratory research (focus groups and depth interviews) we have collated a set of
16 attributes that customers look for when they buy a toothpaste

1)
2)
3)
4)
5)

Taste
Color
Form (gel/paste)
Foam
Presence of chemical
ingredients
6) Natural ingredients
7) Fresh Breath
8) Whitening
9) Sensitivity protection
10)Cavity prevention
11)Oral Care
12)Brand of the
toothpaste
13)Price
14)Packaging
15)Size of packages
16)Availability

We took the importance of attributes on a 7 point scale,


then we ran a factor analysis for the attributes

KMO Measure
greater than
0.5

Barletts test value


is significantly
higher

KMO and Bartlett's Test


Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .795
Bartlett's Test of Sphericity Approx. Chi-Square 812.435
df 120
Sig. .000

Factor analysis of
Rotated Component Matrix
attributes

Component
1 2 3 4 5
Q10_1 .240.057.787-.029
-.064
Q10_2 -.062
.314.759.200.021
Q10_3 .380-.005
.556.395-.101
Q10_4 .100.216.128.822.101
Q10_5 .035.041-.125
.160.846
Q10_6 .375.025.186-.325
.515
Q10_7 .753.089.315-.155
.075
Q10_8 .712-.003
.224.032.190
Q10_9 .837-.054
.196.096-.055
Q10_10 .894-.034
-.076
.101-.011
Q10_11 .861-.119
.010.048.133
Q10_12 .168.399.437-.195
.102
Q10_13 -.014
.690.100.151.081
Q10_14 -.078
.853.186.159-.010
Q10_15 -.156
.867.076.009.027
Q10_16 .470.536-.006
-.131
-.255

These factors were utilized further to compare various brands of toothpaste to achieve multi

Ethnocentricity

HYPOTHESIS:
H0: Customers do not prefer Indian brands over foreign brands
H1: Customers prefer Indian brands over foreign brands

t critical value is 1.658 which is less than t value of 2.32, null hypothesis is rejected.
refore, Customers prefer Indian Brands over foreign brands

Importance of Taste

HYPOTHESIS:
H0: Customer does not value taste when making the purchase decision
H1: Customer values taste when making the purchase decision

he absolute t critical value is 1.657 which is less than the observed t value of 9.301.
Hence, we reject the null hypothesis.
aste is an important actor for a costumer in making the purchase decision.

Taste of Dant Kanti


HYPOTHESIS:
H0: Taste of Dant Kanti is not appealing to the costumer
H1: Taste of Dant Kanti is appealing to the customer

The absolute T critical value is 1.684 which is more than t value. Hence, we
fail to reject the null hypothesis.
Consumers do find the taste not appealing

Importance of Colour
HYPOTHESIS:
H0: Color is not an important factor in making the purchase decision
H1: Color is an important factor in making the purchase decision

he absolute t critical value is 1.657 which is more than the observed t value of 0.047.
Hence, we fail to reject the null hypothesis.
Color is not an important actor for a costumer in making the purchase decision.

Colour of Dant Kanti


HYPOTHESIS:
H0: Color of Dant Kanti is appealing to the customers
H1: Color of Dant Kanti is not appealing to the customers

The absolute T critical value is 1.684 which is less than t value of 3.209. Hence,
the null hypothesis is rejected.
Consumers do not find the color of Dant Kanti as appealing.

Importance of Availability

HYPOTHESIS:
H0: Availability is not an important factor in making the purchase decision
H1: Availability is an important factor in making the purchase decision

The t critical value is 1.657 which is less than the observed t value of 6.873. Hence,
we reject the null hypothesis.
Availability is an important factor for a costumer in making the purchase decision.

Availability of Dant Kanti


HYPOTHESIS:
H0: Dant Kanti is readily available
H1: Dant Kanti is not readily available

The absolute T critical value is 1.684 which is less than t value of 5.064. Hence,
the null hypothesis is rejected.
Consumers consider Dant Kanti is not readily available

Cluster Analysis
Divided into 3 clusters (Tool used : SPSS)
Cluster 1: 62 respondents
Cluster 2: 52 respondents
Cluster 3: 11 respondents

Cluster Analysis
Attribute

Cluster 1

Cluster 2

Taste

5.8

5.04

Color

4.9

3.06

Form

5.8

5.03

Foam

4.9

4.2

Presence of Chemical
ingredients

4.2

3.9

Natural Ingredients

5.3

5.25

Fresh Breath

6.5

6.2

6.13

6.07

5.9

6.01

5.96

6.2

Oral Care

5.8

6.3

Brand of Toothpaste

5.6

4.5

Price of Toothpaste

5.5

3.4

Packaging

5.2

2.5

Sizes available

5.47

2.8

Availability

6.02

4.5

Whitening
Sensitivity Protection
Cavity Prevention

Cluster Analysis
Cluster 1

Cluster 2

exhibit relatively high values on:


a. Color
b. Brand of toothpaste
c. Price of toothpaste
d. Packaging
e. Sizes available
f. Availability

exhibit marginally high values on:


a. Sensitivity Protection
b. Cavity Protection
c. Oral care

Characteristics:
They prefer brand with focus
on look and feel. Availability is
also important

Characteristics:
Give more attention to the benefits
obtained. Exhibit more brand loyalty

Perceptual Map
Inferences

1. Dimension 1 can be interpreted as Oral protection


1.
2.
3.
4.
5.
6.
7.

Colgate
2. Dimension 2 can be interpreted as taste from the
Pepsodent
Closeup
Vicco 3. Dant Kanti (5) is low on taste and high on oral care
Patanjali
4. Dant Kanti is ranked low on lather
Himalaya
Dabur
5. Brands 4,5,7 are all falling low on the taste attribu

Patanjalis-Dant Kanti

Results and Conclusion

People prefer Indian brands over Foreign brands

Taste and availability of toothpaste are factors that influence


the buying behavior of consumers.

However, Color does not come out to be an important factor


in the analysis

Oral protection attribute is a trigger for customer to choose


Dant Kanti. But the unpleasant taste, unappealing color and
less availability act as drawback for Dant Kanti

Thank You

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