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Management Control and Management Control Systems: General Information

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Management Control and Management Control Systems

General information :

Teacher: Dr. Michael Burkert


Web page: http://www.hec.unil.ch/people/mburkert
E-mail: Michael.Burkert@unil.ch
Office hours: Individual appointments can be asked for by sending an
e-mail
Course language: English
ECTS Credits: 3

Course description:

This course is supposed to provide students with an understanding of the


importance of management control and management control systems (MCS)
for companies. The course focuses on the formal aspects of MCSs and how
they are used to implement a companys strategy by aligning individual,
business unit and company goals. Furthermore, the behavioral aspects
associated with MCSs are highlighted and intensively discussed.
After having explored the nature of MCSs, students will be introduced to
important elements of control systems such as the balanced scorecard.
Different characteristics of organizations affecting the control process will be
described in detail, thereby dealing with the various types of responsibility
centers, the techniques that are important for their control and the metrics
required for the evaluation of the performance of managers in charge of these
centers. The course will be partly committed to the case method of teaching.
The educational value of the cases (and the fun!) comes from the practice the
students receive in analyzing management control problems and in discussing
and defending their standpoints.

Teaching method:

50% lectures
50% case studies

Evaluation:

Final exam (two hours, answers can be given in French and English): 70%
Group work: 30%

Students will be asked to form groups and to elaborate case solutions. These
solutions have to be presented in class. The presence of all group members the
day their presentation is scheduled for is thereby strictly required. The groups
will have to hand in their case solutions in written form (10 pages maximum) 3
days before the class meeting (midnight latest). If a retake exam session is to
be done, grading of the course is based on exam only (100% of the grade). A
dictionary and a calculator are allowed to be used for the exam.
Main Reference:

Anthony R. N. and Govindarajan V., Management Control Systems, McGraw Hill, 2007
(twelfth edition)

Two further references:

Merchant, K. A. and Van der Stede, W. A., Management Control Systems, FT Prentice Hall,
2007 (second edition)

Kaplan, S. K., Norton, N. P., The Balanced Scorecard Translating Strategy into Action,
Boston, 1996
SYLLABUS
Session Topics Lectures Cases

1 Introduction Ch. 1 and 3

2 Company Ys strategic challenges: An


example
3 The Balanced Scorecard (BSC) Ch. 11, p. Introduction to
460-471 BSC case by Dr.
Burkert
4 Presentation and discussion of Balanced
Scorecard case
5 The nature of MCS / Behavior in Case 1-1 (NUCOR
Organizations A) and 3-2
(NUCOR B)
6 The controller as a business strategist
7 Planning, budgeting and the role of Ch. 8, 9 and
compensation systems 12
8 Responsibility centers Ch. 4 and 5
9 Transfer Pricing Ch. 6 Case 6-1 (Transfer
pricing problems)
10 Measuring and Controlling Assets Ch. 7: Guest
Employed lecture by Dr.
Damisch from
BCG
11 Management Compensation Case 12-1 (Lincoln
Electric Company
(A))
12 Responsibility Centers : Revenue and Case 4-2 (New
Expense Centers Jersey)
13 Profit Centers Case 5-2 (North
country auto)
14 Transfer Pricing Case 6-2 (Birch
paper company)

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