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    C5200 Troubleshooting Various E075 Issues

    Uploaded by

    shamilbasayev
    This document provides guidance on minimizing occurrences of the E075 error code on Canon imageRUNNER ADVANCE C5200 printers. It describes cleaning and replacing specific transfer rollers and belts to address displacement issues. Technicians are instructed to clean four rollers, but not the second inner transfer roller, as cleaning this may increase E075 errors. If issues persist after cleaning, technicians should replace the second inner transfer roller and check sensor values.

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    © All Rights Reserved
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    C5200 Troubleshooting Various E075 Issues

    Uploaded by

    shamilbasayev
    297 views3 pages
    This document provides guidance on minimizing occurrences of the E075 error code on Canon imageRUNNER ADVANCE C5200 printers. It describes cleaning and replacing specific transfer rollers and belts to address displacement issues. Technicians are instructed to clean four rollers, but not the second inner transfer roller, as cleaning this may increase E075 errors. If issues persist after cleaning, technicians should replace the second inner transfer roller and check sensor values.

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    Canon

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    This document provides guidance on minimizing occurrences of the E075 error code on Canon imageRUNNER ADVANCE C5200 printers. It describes cleaning and replacing specific transfer rollers and belts to address displacement issues. Technicians are instructed to clean four rollers, but not the second inner transfer roller, as cleaning this may increase E075 errors. If issues persist after cleaning, technicians should replace the second inner transfer roller and check sensor values.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    297 views3 pages

    C5200 Troubleshooting Various E075 Issues

    Uploaded by

    shamilbasayev
    This document provides guidance on minimizing occurrences of the E075 error code on Canon imageRUNNER ADVANCE C5200 printers. It describes cleaning and replacing specific transfer rollers and belts to address displacement issues. Technicians are instructed to clean four rollers, but not the second inner transfer roller, as cleaning this may increase E075 errors. If issues persist after cleaning, technicians should replace the second inner transfer roller and check sensor values.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    e-Support Filename: TP15 279a.

    pdf
    Date: 10-19-15

    PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:


    imageRUNNER ADVANCE C5200 Series

    SUBJECT:
    Minimizing E075 Occurrences
    This Technical Publication has been revised to remove the 2nd Inner Transfer Roller from the cleaning
    process as it may negatively affect E075 occurrences and to include a diagram to identify rollers in the
    cleaning process.

    GENERAL:
    This Technical Publication covers measures to minimize E075 error code occurrences with the
    imageRUNNER ADVANCE C5200 Series.

    DETAILS:
    An E075 error code is related to displacement of the Intermediary Transfer Belt (ITB). This displacement
    may occur over time as the machine ages. When an E075 error code occurs, be sure to follow the steps
    outlined in the SERVICING PROCEDURE section of this Technical Publication.

    SERVICING PROCEDURE:
    When an E075 error code occurs, please ensure to do the following:
    1. Write down the values of the ITB position sensors:
    a. Service Mode Level 1>COPIER>DISPLAY>MISC
    i. ITB-POS
    ii. ITB-POS2
    NOTE:
    ITB-POS is used to show the ITB position when printing/copying B/W only.
    ITB-POS2 is used to show the ITB position when printing/copying Color only.
    Both ITB-POS and ITB-POS2 values should have an ideal value of 0. However, in most
    cases, this number should be between -200 and +200.
    If the values for ITB-POS and ITB-POS2 are below -200 and above +200, an E075 may occur.

    2. Turn off the main power and remove the ITB Assembly from the main engine.
    3. Remove the ITB from the ITB Assembly.
    4. Ensure the Rear Transfer Arm Kit (FM1-K348-010) is installed. If it is not installed, install the Rear
    Transfer Arm Kit at this time. See attached file FM1-K348-010 Replacement Procedure.pdf for
    the Rear Transfer Arm Kit installation instructions.
    CAUTION!


    When installing the Rear Transfer Arm Kit (FM1-K348-010), be sure to use SuperLube
    ! (FY9-6005-000) grease. If you use anything other than SuperLube, the E075 may reoccur
    causing an increase in servicing times and cost.

    THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
    CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
    BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
    For additional technical information, please visit the Canon Engineering Services and Solutions Division website at: Page 1 of 3
    www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
    e-Support Filename: TP15 279a.pdf
    Date: 10-19-15

    5. Clean the following ITB Assembly items using a lightly damp cloth (with water):
    a. Drive Roller (FC8-4403-000) also commonly called Steering Roller
    b. Tension Roller (FE4-0221-000)
    c. Idler Roller (FE4-0220-000)
    d. 1st Transfer Auxiliary Roller (FC8-4406-000) also known as Sub Roller.

    CAUTION!


    Do not clean the 2nd Inner Transfer Roller. Cleaning this roller may increase the risk of
    ! E075. If extremely dirty or tacky, replace this roller.

    6. Re-install the ITB and ITB Assembly into the main engine.
    7. Turn on the main power.
    8. Execute Service Mode Level 1>COPIER>FUNCTION>MISC-P>ITB-INIT one time.
    9. Check Service Mode Level 1>COPIER>DISPLAY>MISC
    i. ITB-POS
    ii. ITB-POS2
    NOTE:
    At this point, both ITB-POS and ITB-POS2 should have changed dramatically.
    An example would be the following:
    o ITB-POS Before = -384
    o ITB-POS After = +98
    o ITB-POS2 Before = -293
    o ITB-POS2 After = -52
    Realistic numbers for ITB-POS and ITB-POS2 should be between -100 and +100

    If the E075 error code has not returned after executing the above procedure, you have completed the
    servicing of this device.

    If the E075 error code returns after executing the above procedures, replace the 2nd Inner Transfer Roller
    (FC0-3762-000) and check ITB-POS and ITB-POS2 to ensure they are in the appropriate value range.

    Page 2 of 3
    e-Support Filename: TP15 279a.pdf
    Date: 10-19-15

    If the 2nd Inner Transfer Roller (FC0-3762-000) has been replaced and the above steps have been
    completed, check the sub code. If an E075-0003 or E075-0103 occurs after completing the servicing
    procedures, be sure to do the following:
    <E075-0003 Additional Steps>
    Execute the ITB Motor Adjustment as outlined in the Service Manual.
    Ensure the main engine is level. If it is not level, the E075 error code will continue to occur.
    <E075-0103 Additional Steps>
    Ensure the ITB Assembly returned smoothly when installing it into the main engine. Adjust the
    front left plate as necessary. Although the screw [A] has red markings, adjustment is
    recommended by loosening the screw and moving the plate either up or down. If the ITB
    Assembly returns to the main engine smoothly, this plate does not need to be adjusted.

    [A]

    Execute the ITB Motor Adjustment as outlined in the Service Manual.


    Ensure the main engine is level. If it is not level, the E075 error code will continue to occur.

    SERVICE PARTS:
    Description Part Number
    Old
    1 Rear Transfer Arm Kit FM1-K348-010
    New
    Old
    2 Super Lube Grease FY9-6005-000
    New
    Old
    3 2nd Inner Transfer Roller FC0-3762-000
    New

    REVISION HISTORY:
    Tp15 279a.pdf This Technical Publication has been revised to remove the 2nd Inner Transfer Roller from
    the cleaning process as it may negatively affect E075 error code occurrences and to include a diagram to
    identify rollers in the cleaning process.

    Page 3 of 3

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