Syllabus CCB PDF
Syllabus CCB PDF
Syllabus CCB PDF
Web-site : www.iibf.org.in
CERTIFICATE EXAMINATION IN
CREDIT CARDS FOR BANKERS
Rules & Syllabus 2012
Banks have set up specialized departments to attend to functions relating to credit
cards. Though banks offer some training to their staff to impart essential knowledge
to handle these functions as per their requirements, there is a need for an educational
programme considering the area of knolwedge essential for such activities.
The course aims to provide a comprehensive coverage of the various guidelines /
standards / guidance notes issued by RBI / IBA / International bodies etc.
OBJECTIVE
To provide in depth knowledge and understanding of all related areas in credit card
business and to develop the professional competence of employees of banks.
ELIGIBILITY
(i) Employee of any Bank / Financial Institutions
(ii) Graduate of a recognized university or its equivalent
EXAMINATION FEES / REGISTRATION FEES
MEDIUM OF EXAMINATION
For Members
For Non-Members
`1,000/-
@`2,000/-
`500/-
`1,000/-
First attempt
Subsequent each attempt
@Includes registration fee of `500/Examination will be conducted in English only.
PATTERN OF EXAMINATION
Question Paper will contain approximately 120 objective type multiple choice
questions, carrying 100 marks including questions based on case study / case lets.
DURATION OF EXAMINATION
Examination will be of two hours duration.
PERIODICITY AND EXAMINATION CENTRES
(i) The examination will be conducted normally twice a year in June and December
on a Sunday.
(ii) Information about mode of examination (online / offline) and a list of examination
centre will be provided along with examination application form.
PASSING CRITERIA
The candidate has to secure 50% or more marks in the examination to pass, i.e. 50
marks out of 100.
Price
`95/-
Book Corporation
Tel. : 6465385
Puliani & Puliani
Book Corporation
4, R. N. Mukherjee Road,
Tel. : 23267860
Tel. : 022-25934807/32516684/25644807
E-mail: nileshbhanushali@taxmann.com
Tel. : 2351334-37
C. Sitaraman & Co.,
Tel. : 011-45562222
Chennai-600 014
E-mail: sales@taxmann.com
Law Point
Cell : 9909984900
Tel. : 22101821
E-mail: bdurgaprasad@taxmann.com
3
SYLLABUS
The details of the prescribed syllabus which is indicative are furnished
below. However, keeping in view the professional nature of examinations,
all matters falling within the realm of the subject concerned will have to be
studied by the candidate as questions can be asked on all relevant matters
under the subject. Candidates appearing for the Examination should particularly
prepare themselves for answering questions that may be asked on the latest
developments taking place under the various subjects of the said examination
although those topics may not have been specifically included in the syllabus.
The Institute also reserves to itself the right to vary the syllabus / rules / fee
structure from time to time. Any alterations made will be notified from time
to time. Further, questions based on current developments in banking and
finance may be asked.
Candidates are advised to refer to financial news papers / periodicals more
particularly "IIBF VISION" and "BANK QUEST" published by the Institute.
SYLLABUS
Introduction to bankcards - types of cards- charge cards, debit cards, credit
cards, co branded cards, smart cards etc.
Credit card organisation - appraisal and sanction of limits - credit card billing
cycle - profitability - marketing - credit process - administrative support functions
Credit process - general credit policies - credit application - credit decision
process - determining credit worthiness - credit scoring method - automated
processing of applications - credit review - monitoring warning signals- risk
analysis
Production function - production characteristics - account set up - card
production - card production scheduling - statement production - payment
processing etc.
Customer Service - collections - merchant establishments - turnover
commission - outsourcing, call centres / DSAs - care and cautions
Credit card frauds - preventive measures - recovery process - legal and
regulatory issues
Cross selling - objectives and benefits to banks
Global framework for Smart card payments
COURSES OF IIBF
A.
Flagship Courses
+
JAIIB
+
CAIIB
+
Diploma in Banking & Finance
B.
+
Diploma in Treasury, Investment and Risk Management
+
Diploma in Banking Technology
+
Diploma in International Banking and Finance
+
Diploma in Urban Co-operative Bank
+
Diploma in Commodity Derivatives for Bankers
+
Diploma for Micro Finance Professionals in collaboration with Sa-Dhan
+
Advanced Wealth Management Course
+
Diploma in Home Loan Advising
C.
+
Certificate in Trade Finance
+
Certified Information System Banker
+
Certificate in Anti-Money Laundering / Know Your Customer
+
Certificate in Quantitative Methods for Bankers
+
Certificate in Credit Cards for Bankers
+
Certificate Examination in Banking Oriented Paper in Hindi
+
Certificate Examination in SME Finance for Bankers
+
Certificate Examination in Customer Service & Banking Codes and Standards
+
Certificate Examination in Basics of Banking / Credit Cards for employees of
IT Companies
+
Certificate Course for Business Correspondents / Business Facilitators
+
Certificate Examination for Debt Recovery Agents
D.
Management Courses
+
Advanced Management Program in collaboration with SIES - Mumbai, WelingkarMumbai, IMI-Delhi, IPE-Hyderabad.
+
Project Finance Management Blended Course with IFMR, Chennai
+
CAIIB linked MBA with IGNOU.
Educational support :
+
Publishing specific courseware for each paper / examination and Workbooks etc.
+
Tutorials through Accredited Institutions, Virtual Classes, e-learning through Portal,
Contact Classes or Campus Training - Model Questions and subject updates on
the net
Other activities :
+
Research, Seminars, Conferences, Lectures, etc.
+
Publications of books, Daily e-newsletter, monthly newsletter and quarterly journal
+
Training & Consultancy and Financial Education
*
Members are employees of Banks and Financial Institutions who have enrolled as
members of IIBF.
**
Non-Members are eligible candidates for each course / examination without IIBF
Membership.
The Syllabi, Rules / Regulations, Examination Forms and other information pertaining to the
examinations are available with Institute's Offices at Mumbai, Chennai, New Delhi, Kolkata
and also at such other centers / offices as may be notified from time to time. The same is also
available at our website www.iibf.org.in.
5
PRESIDENT
Shri M. D. Mallya, Chairman & Managing
Director, Bank of Baroda
VICE PRESIDENTS
From IIBF