Recall Template
Recall Template
Recall Template
In the event that a food safety issue arises with our products
will protect
public health by facilitating the efficient, rapid identification and removal of unsafe food from the
distribution chain and, by informing consumers (where necessary) of the presence in the market of a
potentially hazardous food.
There is a documented recall procedure in place and this will be periodically tested to ensure that it is
comprehensive and fit for purpose in its ability to remove an unsafe product from consumers and/or the
distribution chain.
Recall Procedure
Introduction
This procedure states the action/s
An effective product recall will ensure that the unsafe or unsuitable food/s is contained and either
destroyed or made safe.
We will refer to and follow instructions when required which are laid out in the following documents:
that has been demonstrated to be unsafe or unsuitable. The recall co-ordinator for the site is
name)
, who has been given authority from management to make recall decisions on behalf of
(insert
The (insert the name of the relevant regulatory authority) wishes to work with us in our recall action and
thus be satisfied that we are taking all reasonable steps to protect consumers. When a recall is initiated,
our actions in recalling the affected food/s need to be co-ordinated with the (insert the name of the
relevant regulatory authority).
The relevant regulatory authority under the Food Act 2014 is a Public Health Unit or MPI, or under the
Animal Products Act 1999, MPI Verification Agency.
We shall notify (insert the name of the relevant regulatory authority) as soon as a recall is likely.
It is our responsibility to manage the recall by clarifying the food safety issue and the exposure (who and
where risk exists), and to provide details on distribution and the method of recall.
MPI is available to provide support and technical advice via the Officer co-ordinating the recall.
The Recall Committee
The recall co-ordinator
(insert name)
ordinate actions with (insert name of relevant regulatory authority) and our marketing and distribution
agents.
Committee members will include personnel from across our
production
quality
purchasing
marketing
sales
legal services
The recall committee is responsible for the management of all recall activities and to adhere to this
procedure. Duties of the recall committee are to:
notify insurers (must be done immediately because recalls are covered by our
insurance);
notify legal counsel (insurance requires involvement of lawyers due to potential claims).
Anyone that has received our product, including distributors, wholesalers, retailers and
caterers.
If we are engaged in a Withdrawal but find that for whatever reason that it is not possible to contact all
relevant consumers then we will consider expanding the Withdrawal to a Recall.
If the decision is taken to initiate a Recall we will notify:
The contact list must contain the contact details for the following:
The product recall committee and senior management and key company personnel.
Regulatory authorities.
Communication
Notification in respect to the recall needs to be done promptly and should cover the following areas:
1.
Regulatory Authority
We will notify the appropriate regulator at the earliest opportunity, after an incident is
identified that may lead to a recall. We will supply as much information as possible, using
the MPI Recall Hazard/Risk Analysis Form and the MPI Recall Guidance Material. The
regulatory authority will be updated throughout the process.
2.
Distribution Chain
We will notify contacts by telephone and fax or email. A draft notification form is located in
(insert location of document)
3.
Consumer
Communication to the consumer will be by the most effective method. It is anticipated that
we will communicate with the consumer either by a media release or paid advertisement in
newspapers, on radio or television. The form of media used will depend on the
circumstances involved and advice received from the Regulatory Authority. We may also
place notices at locations where the product has been sold. A sample of a paid
advertisement is located in (insert location of document), a sample of a media release is
located in (insert location of document).
If the food safety risk can be safely removed from the recovered product/s through relabelling or
reprocessing this may be done once it is clear that public health will be protected.
Effectiveness of the Recall
To be effective, the product recall notification must reach as far as the product has been distributed. The
effectiveness of the product recall is assessed on the basis of the amount of product returned as a
proportion of the amount of product that left
Once the mock recall is completed, a review must be carried out with the relevant recall committee
members to correct and improve the process where necessary.
Recall Report
We will submit a recall report to the regulatory authorities within an agreed timeframe of the closure of
the recall. The final report will include the elements outlined in the MPI Recall Guidance Material.