7/30/2015

Gmail - Email From IRCTC

khushbupatel<khushbu18patel@gmail.com>

EmailFromIRCTC
2messages
ticketadmin@irctc.co.in<ticketadmin@irctc.co.in>
To:khushbu18patel@gmail.com

Thu,Jul30,2015at3:13PM

________________________________________________________________________
Thisisasystemgeneratedmail.PleasedonotreplytothisemailID.If
youhaveaqueryorneedanyclarificationyoumay:
(1)Callour24hourCustomerCareor
(2)EmailUscare@irctc.co.in
________________________________________________________________________
DearCustomer,
Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details
are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual
Reservation Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You
havetocarrythisprintout/VRMalongwithanyonefromthelistedidentitycards(VoterIdentityCard/
Passport/PANCard/DrivingLicense/PhotoIDcardissuedbyCentral/StateGovt/StudentIdentity
Card with photograph issued by recognized School or College for their students /Nationalised Bank
Passbook with photograph /Credit Cards issued by Banks with laminated photograph)during train
journey in original. Both these will be examined by ticket checking staff on stations/trains for
verificationpurpose.
Bookingdetails:
PNRNo

8637976624

TrainNo

11088

TrainName

PUNEVERAVALEXP

From

ST

To

ANND

Date

3172015

Class

3A

BoardingPoint

ST

ReservationUpto

ANND

Quota

Tatkal

PassengerDetails:
S#

Name

Age

Sex

Seat/Berth

Coach

Status

ISHVARBHAIPATEL

060

Male

0016

B2

CONFIRM

TotalFare 00001020

IRCTC

Forcancellationofyourticket,pleaselogintoyouraccount,selectthePNRyouwishtocancelandcancelyour
ticketonline.CancellationofyoureTicketispossibleonlyonthewebsitewww.irctc.co.in,andisNOTpossible
onPRSCounters.Cancellationcanbedonetillthetimeofchartpreparationforthetrainwhichisnormally4to6
hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrainsstartingupto12in
theafternoonthechartpreparationisusuallydoneonthepreviousnight).
Youcancancelanyofthepassengernamesfromthelistofpassengersonthisticketwithoutaffectingtheticket
asawhole.
https://mail.google.com/mail/u/0/?ui=2&ik=62ae7f1ced&view=pt&search=inbox&th=14ede58ad097c285&siml=14ede58ad097c285&siml=14ede5e116e58269

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7/30/2015

Gmail - Email From IRCTC

For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest
RailwayReservationOfficewithElectronicReservationSlipprintoutandphotoidentityproofmentionedinthe
Electronic Reservation Slip at least 24 hours before the scheduled departure of train as per existing Railway
rules.
Once you have cancelled your ticket, the fresh details and changes made by you will be available on the
Cancelled eTickets History (as a link to site)The refund amount due to you after cancellation will be credited
backtothesameaccountwhichyouhadusedforbookingtheticket.
Nowuserscanchecktheirrefundstatusonlinebyclicking'Refundstatus'linkafterloggingin.Ifbyanyreason
you are unable to cancel your ticket on the website till the time of charting and also unable to perform the
journey, please send a mail to etickets@irctc.co.in at the earliest giving the details of your claim .We will
representyourcasewiththeRailwaysClaimsWing.Howeversincethisisalongdrawnoutprocess.Iftheuser
wishestocancelhisEticket,hecandosotillthetimeofchartpreparationforthetrain(whichisnormally4to6
hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrainsstartingupto12
noon the chart preparation is usually done on the previous night). Similarly these and any other
claims/contingenciesonthiseticketmaybeconveyedtousatetickets@irctc.co.inforprocessing.
Passengersareadvisednottocarryinflammable/dangerous/explosivearticlesaspartoftheirluggageandalso
todesistfromsmokinginthetrains.
Foranyfurtherassistance,pleasecontactusatusat24*7Hrs.
CustomerSupportat01139340000ormailusatcare@irctc.co.in.
Justdial139fromyourlandline,mobile&CDMAphonesforrailwayenquiries.
************************Information*****************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card
detailsbyanymeanstoIRCTC.Allyourqueriescanberepliedonthebasisof10digitIRCTCTransactionid/
PNRno./Userid.canberepliedonthebasisof10digitIRCTCTransactionid/PNRno./Userid.IRCTCdoesnot
storethecredit/debitcardinformationinanyformduringthetransaction.
******************************************************************
WarmRegards,
CustomerCare
InternetTicketing
IRCTC

DISCLAIMERTheinformationcontained
inthiselectronicmessage(includinganyaccompanyingdocuments)issolely
intendedfortheinformationoftheaddressee(s)andisproprietary,confidential
orprivilegedinformation.Thisinformationshouldnotbereproducedor
redistributedorpassedondirectlyorindirectlyinanyformtoanyotherperson.
Ifyouarenotthenamedaddressee,youareherebynotifiedthatanydisclosure,
copying,distributionortakinganyactioninrelianceonthecontentsofthise
mailoranyaccompanyingdocumentisstrictlyprohibitedandisunlawful.Kindly
notifythesenderoremailtoadmin@irctc.co.inimmediatelyanddestroyall
copiesofthisemailandanyattachmentsthereto.Anyviewsoropinions
expressedinthisemailaresolelythoseofthesenderandmaybemodifiedor
alteredandmaynotnecessarilyreflecttheviewsorpoliciesofIRCTCLtd.asan
organization.IRCTCoritsdirectors/employeesshallnotbeliableforany
damagewhetherdirect/indirect,specialorconsequential,includinglossof
revenueorprofitthatmayrisefromorinconnectionwithuseoftheinformation
basedonthismail.WARNINGThise
maildoesnottantamounttospamming.IRCTCacceptsnoliabilityforany
damagecausedbyanymalwaretransmittedbythisemail.Therecipientshould
checkthisemailandanyattachmentsforthepresenceofvirusesandother
malwares.Senderisnotresponsibleforanydamagecausedbyanyvirusor
https://mail.google.com/mail/u/0/?ui=2&ik=62ae7f1ced&view=pt&search=inbox&th=14ede58ad097c285&siml=14ede58ad097c285&siml=14ede5e116e58269

2/4

7/30/2015

Gmail - Email From IRCTC

alterationofthisemailbyathirdpartyorotherwise.
ticketadmin@irctc.co.in<ticketadmin@irctc.co.in>
To:khushbu18patel@gmail.com

Thu,Jul30,2015at3:19PM

________________________________________________________________________
Thisisasystemgeneratedmail.PleasedonotreplytothisemailID.If
youhaveaqueryorneedanyclarificationyoumay:
(1)Callour24hourCustomerCareor
(2)EmailUscare@irctc.co.in
________________________________________________________________________
DearCustomer,
Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details
are indicated below.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual
Reservation Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You
havetocarrythisprintout/VRMalongwithanyonefromthelistedidentitycards(VoterIdentityCard/
Passport/PANCard/DrivingLicense/PhotoIDcardissuedbyCentral/StateGovt/StudentIdentity
Card with photograph issued by recognized School or College for their students /Nationalised Bank
Passbook with photograph /Credit Cards issued by Banks with laminated photograph)during train
journey in original. Both these will be examined by ticket checking staff on stations/trains for
verificationpurpose.
Bookingdetails:
PNRNo

8138153134

TrainNo

19568

TrainName

VIVEKEXPRESS

From

ANND

To

ST

Date

3172015

Class

3A

BoardingPoint

ANND

ReservationUpto

ST

Quota

Tatkal

PassengerDetails:
S#

Name

Age

Sex

Seat/Berth

Coach

Status

ISHVARBHAIPATEL

060

Male

0017

B2

CONFIRM

TotalFare 00001020

IRCTC

Forcancellationofyourticket,pleaselogintoyouraccount,selectthePNRyouwishtocancelandcancelyour
ticketonline.CancellationofyoureTicketispossibleonlyonthewebsitewww.irctc.co.in,andisNOTpossible
onPRSCounters.Cancellationcanbedonetillthetimeofchartpreparationforthetrainwhichisnormally4to6
hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrainsstartingupto12in
theafternoonthechartpreparationisusuallydoneonthepreviousnight).
Youcancancelanyofthepassengernamesfromthelistofpassengersonthisticketwithoutaffectingtheticket
asawhole.
For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest
RailwayReservationOfficewithElectronicReservationSlipprintoutandphotoidentityproofmentionedinthe
Electronic Reservation Slip at least 24 hours before the scheduled departure of train as per existing Railway
rules.
Once you have cancelled your ticket, the fresh details and changes made by you will be available on the
Cancelled eTickets History (as a link to site)The refund amount due to you after cancellation will be credited
https://mail.google.com/mail/u/0/?ui=2&ik=62ae7f1ced&view=pt&search=inbox&th=14ede58ad097c285&siml=14ede58ad097c285&siml=14ede5e116e58269

3/4

7/30/2015

Gmail - Email From IRCTC

backtothesameaccountwhichyouhadusedforbookingtheticket.
Nowuserscanchecktheirrefundstatusonlinebyclicking'Refundstatus'linkafterloggingin.Ifbyanyreason
you are unable to cancel your ticket on the website till the time of charting and also unable to perform the
journey, please send a mail to etickets@irctc.co.in at the earliest giving the details of your claim .We will
representyourcasewiththeRailwaysClaimsWing.Howeversincethisisalongdrawnoutprocess.Iftheuser
wishestocancelhisEticket,hecandosotillthetimeofchartpreparationforthetrain(whichisnormally4to6
hoursbeforethescheduleddepartureofthetrainfromthetrainoriginatingstation.(Fortrainsstartingupto12
noon the chart preparation is usually done on the previous night). Similarly these and any other
claims/contingenciesonthiseticketmaybeconveyedtousatetickets@irctc.co.inforprocessing.
Passengersareadvisednottocarryinflammable/dangerous/explosivearticlesaspartoftheirluggageandalso
todesistfromsmokinginthetrains.
Foranyfurtherassistance,pleasecontactusatusat24*7Hrs.
CustomerSupportat01139340000ormailusatcare@irctc.co.in.
Justdial139fromyourlandline,mobile&CDMAphonesforrailwayenquiries.
************************Information*****************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card
detailsbyanymeanstoIRCTC.Allyourqueriescanberepliedonthebasisof10digitIRCTCTransactionid/
PNRno./Userid.canberepliedonthebasisof10digitIRCTCTransactionid/PNRno./Userid.IRCTCdoesnot
storethecredit/debitcardinformationinanyformduringthetransaction.
******************************************************************
WarmRegards,
CustomerCare
InternetTicketing
IRCTC

DISCLAIMERTheinformationcontained
inthiselectronicmessage(includinganyaccompanyingdocuments)issolely
intendedfortheinformationoftheaddressee(s)andisproprietary,confidential
orprivilegedinformation.Thisinformationshouldnotbereproducedor
redistributedorpassedondirectlyorindirectlyinanyformtoanyotherperson.
Ifyouarenotthenamedaddressee,youareherebynotifiedthatanydisclosure,
copying,distributionortakinganyactioninrelianceonthecontentsofthise
mailoranyaccompanyingdocumentisstrictlyprohibitedandisunlawful.Kindly
notifythesenderoremailtoadmin@irctc.co.inimmediatelyanddestroyall
copiesofthisemailandanyattachmentsthereto.Anyviewsoropinions
expressedinthisemailaresolelythoseofthesenderandmaybemodifiedor
alteredandmaynotnecessarilyreflecttheviewsorpoliciesofIRCTCLtd.asan
organization.IRCTCoritsdirectors/employeesshallnotbeliableforany
damagewhetherdirect/indirect,specialorconsequential,includinglossof
revenueorprofitthatmayrisefromorinconnectionwithuseoftheinformation
basedonthismail.WARNINGThise
maildoesnottantamounttospamming.IRCTCacceptsnoliabilityforany
damagecausedbyanymalwaretransmittedbythisemail.Therecipientshould
checkthisemailandanyattachmentsforthepresenceofvirusesandother
malwares.Senderisnotresponsibleforanydamagecausedbyanyvirusor
alterationofthisemailbyathirdpartyorotherwise.

https://mail.google.com/mail/u/0/?ui=2&ik=62ae7f1ced&view=pt&search=inbox&th=14ede58ad097c285&siml=14ede58ad097c285&siml=14ede5e116e58269

4/4