Sample of Literature Review
Sample of Literature Review
Sample of Literature Review
The
efficiency
and
high
customer
satisfaction
(Heikkila,
2002).
Therefore, the more efficient the Electronic Record Management is, the more
satisfied the users feel (Fang-Ming Hsu et.al, 2009).
Gary P. Johnston (2005) said that Electronic Record can be viewed by
many people at the same time. This has benefits in terms of access: users in
different places can discuss the same record, or different users can use the
same record for different purposes.
To ensure the effectiveness of Electronic Record, various guidelines
have been developed by national archives and universities to assist
organizations effectively manage their electronic records. For example, the
National Archives and Records Service of South Africa (2006) developed
guidelines for managing electronic records in government bodies. The
guidelines cover areas such as statutory and regulatory framework for
electronic records, what electronic records are including, why electronic
records should be managed and electronic records management principles.
Other areas covered include managing electronic records residing in different
types of systems and the responsibilities of governmental bodies regarding
the management of electronic records. (Henry N. Kemoni, 2009).
the
compliance
with
laws
and
regulations
is
achieved
and
demonstrated.
Electronic record also give an impact to the society, the organizational
processes are open and can be understood and monitored. Besides that, the
organization also will comply with laws and regulations. For the society, the
electronic record also improved their quality of life. The society also can
access the historical record and they can rely the historical record.
Besides that, the research done by Johanna Gunnlaugsdottir, (2008)
founds that all of the records managers found ERMS user-friendly. Most of
their fellow employees agreed with them. There were also mainly three
elements that determined the success of the implementation. These were
support by their top management; demonstrate by their interest in the
project; with the electronic record, the staff will more excited to do their task.
The Electronic Record also user friendly proven by the staff use the system
by their own use. Lastly, the electronic record is user friendly looking at the
motivation of the employees.
While, the research done by Shadrack Katuu, 2000 concluded that
digitization is often seen as the more glamorous of the two mainly because
of its various benefits. Among of them is digitization will reduced time of
retrieval. With using retrieval tools such as databases and indices, it is
possible to have a faster access to the information than the traditional eyeon-paper scrolling through a hard-copy finding aid.
Secondly is, multiple access points. Retrieval tools also increase the
number of ways one can approach a record. For example, using a database
one could search for a record using a creators name, file name or date of
creation. Digitization also will provide the preservation of fragile hard-copy
records. A digitized electronic copy could be made available to users as
many times as necessary, allowing fragile paper copies of records to remain
safely in the institutions custody under ideal environmental conditions.
Another benefit is the ability to have enhanced digitized copies of hard
copy records. An example of this is what has been done at the United States
National Archives and Records Administration, where the nations most
important document, the Declaration of Independence has, in its digitized
form, been significantly enhanced allowing a much clearer image of an
otherwise deteriorating document from the 18th century.
Chosky, Carol E B. (2008) also makes a research that electronic
document management systems are being reworked to include records
management, but this has also meant working through business process. By
doing this rework, employees have an easier time registering documents into
system and rewarded by finding their documents more easily.
Umi Asma Mokhtar and Zawiyah Mohammad Yusof (2009) said that
the development of electronic records management in Malaysia is promising.
Guidelines
of
electronic
records
management
web
environment.
(6) Electronic records management specification.
Rob Docters et.al (2011) said that one source of under-realized value is
digital piracy, an interesting challenge. Some entertainment, business
information, and educational publishers face an 80 percent or more loss of
volume
to
illegal
copying
and
distribution
in
certain
markets
and
geographies. Such losses are often avoidable. To begin with: give users what
they want. Several business-to-business information providers (e.g. energy,
construction, legal) have found that simply allowing all customers use of
information through enterprise pricing immediately eliminated cheating
and
records and the dangers associated with their loss (e.g the loss of evidence,
risks to entitlements) by Andy Lipchak and John McDonald, (2003).
In the research by SUNY, (1999) reported that with the shift from paper
to digital information, many organizations find that their current electronic
records are not sufficient to support the evidentiary needs of their business
functions. According to GAO, (2003) most electronic records including
databases of major federal information systems remained unscheduled that
is, their value had not been assessed, and their disposition to destruction or
archives had not been determined.
Adequate employee awareness and training activities are keys to
ensuring that employees correctly carry out new policies and procedures and
understand how to use any new technologies associated with improved erecords management. This may include in-person or online training courses
as well as ongoing follow-up and training to ensure that employees
understand their part in ongoing records retention compliance by Doug
Robinson, (2008).
In
the
research
of
electronic
records
management
systems
the
basic
elements
of
electronic
records
programmed
and
The
human
side
of
ERMS:
an
Icelandic
study
by
Johanna
Gunnlaugsdottir
Electronic
records
management
systems
implementation
in
the