Resume: Core Competencies
Resume: Core Competencies
Resume: Core Competencies
Objective
To gain the position of a Facility Management and Administration with a view to utilize my educational background and experience in an established organization.
Core Competencies:
In-depth knowledge in facility management industry. Possess sound analytical and troubleshooting skills Effective communicator with strong oral and verbal communication skills Comprehensive knowledge in Soft services.
Professional Experience: Company Designation Period : Cushman & Wakefield India Pvt. Ltd. : Executive Facilities and Administration. : June 2011 to till date.
Have experience in different areas of Facilities Management i.e., Maintenance Housekeeping, Hospitality, Event Management, Front office, Help Desk, Vendor Management, Billing, Pest control, Store Management, Transport and Procurement. Conducting monthly meeting with sub vendors like pest control, gardening, courier agency etc. for the smooth operations. Plan, and schedule facility maintenance and modifications, including estimates on equipment, labor, materials and other related costs. Design and develop organizational policies and operational standards relevant to the facilities department. Select, develop, and evaluate internal personnel and external services to ensure the efficient operation of the department and facility. Preparing M.I.S. Reports. (Relating to Front office, Housekeeping, Help Desk, Mail room, Cafeteria, Meeting Room, Power, Stationery etc). Understand the Facilities Management scope assigned and develop specific processes and procedures and ensure implementation and compliance of the processes.
Ensuring the building meets health and safety requirements. Managing Help Desk functions and ensuring efficient functioning of Help Desk and Closure of all client requests on a positive note and well within S.L.A. Generation of various reports such as Helpdesk compliance report Managing cafeteria relating to food quality, quantity, service and menu. Generation of various reports such as Meal Coupon consumption report, Cafeteria SLA report , Weekly menu , Guest coupon report etc. Taking care of Hotel Reservations and conveyance for guests.
Professional Experience: Company Designation Period : Ramoji Film City, Hyderabad. : Executive Facilities : May 2008 to May 2011.
Looking after entire operations in Facility Management for their guests. Managing day to day operation at sites Conference, meeting room management service Cleaning services Customer and emergency service Environmental management Services Pest control Utilities and energy management service Hospitality services Cafeteria Management Strong emphasis on adherence to Service Level Agreement to increase the satisfaction level of internal clients and achieve the target scores. Work closely with Engineering and Facilities in relation to the completion of work orders/contractor management and agreed operational procedures. Addressing the priorities to security & Housekeeping personals on day to day basis.
Professional Experience: Company Designation Period : McLean, Hyderabad. : Housekeeping Supervisor : Oct 2006 to April 2008.
Looking House Keeping, Attendance, Materials and other service at different sites. Managing Manpower and Time Keeping.
Coordination with Vendors. Managing and supporting staff. Arranging training for Housekeeping, chemical familiarization, machineries and safety techniques. Provide support service to Admin department. To maintain discipline within company and sites. To look after Incoming & Outgoing material status, Returnable material status.
Educational Qualifications: PG Diploma in Accommodation Operation and Management, from Institute of Hotel Management (IHM), Hyderabad in 2006. Bachelor of Commerce from Nagarjuna University in 2005. Board of Intermediate in 2002. Schooling in 2000.
Personal Details: Name Fathers Name Marital Status Date of birth Present Address : Y. Rama Krishna : Rama Murthy : Married : 10 June 1985 : H. No: 13-1-5/8, Plot No. 80, Avanti Nagar, Sanath nagar. Hyderabad- 18.
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