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OPERATIONS MANAGEMENT reviewer

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OPERATIONS MANAGEMENT

Operations management -is commonly defined as the administration of


the processes used in the production of goods and services

Agricultural revolution -It is the precursor of the Industrial Revolution

1770s -Industrial Revolution began in the_______ in England

James Watt -steam engine, made practical around 1764

scientific-management era -brought widespread changes to the


management of factories

Frederick Winslow Taylor -father of scientific management, believed in a


science of management based on observation, measurement, analysis and
improvement of work methods

Human relations movement -gave importance to employee motivation


added to the knowledge of improving productivity in production of products

INDUSTRIAL REVOLUTION

Henry Ford -an American industrialist, business magnate, founder of the Ford
Motor Company, and chief developer of the assembly line technique of mass
production, created ford model T

Eli Whitney -Father of American Technology, an inventor, widely known for


inventing the cotton gin, apply patent

Interchangeable parts -are parts (components) that are, for practical


purposes, identical

Moving assembly line -A mechanical process that adds parts to an object as


it is moved through a system

coal -is the catalyst of the first industrial revolution

electricity -is the catalyst of the second industrial revolution

digital electronic -is the catalyst of the third industrial revolution

computers & artificial

intelligence -is the catalyst of the fourth industrial revolution

computer integrated
manufacturing -system are controlled by the computer are used for
communication, storage, management,

Operations management involves:

1. forecasting

2. product design

3. capacity management

4. process selection

5. facility layout

6. inventory management

7. location

8. scheduling

9. quality management

Demand forecasting -is an educated prediction of the market’s need or


want for a product

-is needed to produce the right quantities of products at a


given time to maximize the profits of the company (answer sa
prelim)

DEMAND FORECASTING TWO APPROACHES

Qualitative methods -consists of subjective inputs

Quantitative methods -involves either the extension of historical data or


development of associative models

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