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    VPLEX Quarterly Support Highlights - October 2021

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    biml2002

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    VPLEX Quarterly Support Highlights - October 2021

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    VPLEX Quarterly Support Highlights - October 2021

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    biml2002

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    of 7

    A Storage Newsletter – VPLEX – October 2021

    A STORAGE Newsletter – VPLEX – October 2021


    A STORAGE Newsletter - VPLEX – March 2021

    VPLEX
    QUARTERLY SUPPORT
    HIGHLIGHTS –
    OCTOBER 2021

    Recent Release Information

    VPLEX GeoSynchrony 6.2 Patch 4 (6.2.0.04)


    VPLEX GeoSynchrony 6.2 Patch 4 is target code for both VPLEX VS2 & VS6 systems.

    For a list of supported systems and more details about this release, please refer to the release notes here.
    Please visit the VPLEX Product Support Page here for more details and release notes on VPLEX GeoSynchrony
    6.2.0.04.

    Are you Code Current?


    Are You Code Current? Being code current is defined as running
    code that is less than 12 months old and/or is considered Target
    and/or is the latest compatible version for your system. If you are not
    sure how to check, a good indicator is if your code version number is
    below 6.2.x, then you should plan to upgrade.

    Is your VPLEX below 6.2.0.04? Being code current is important. Customers on newer code enjoy
    greater functionality and fewer outages/service requests.

    The VPLEX Newsletter is going Quarterly!


    The VPLEX newsletter provided by Services Engineering is going quarterly! We plan to bring more news and a better
    focus to our key stakeholders as we move forward. To do this we will move to a quarterly release cadence to bring the
    most impactful information to our readers.

    P a g e 1|7
    A Storage Newsletter – VPLEX – October 2021

    Did you know?

    VPLEX Updated Best Practice Guide for RecoverPoint Customers

    The VPLEX Best Practice Guide has been updated and a new section was added for our VPLEX customers with

    RecoverPoint. Read the Best Practice Guide: VPLEX and RecoverPoint Interoperability

    Prepare for your Upgrade to GeoSynchrony 6.2 P4

    Prior to upgrading your VPLEX GeoSynchrony code you’ll be asked to renew your Host Certificates and CA
    certificates. Follow KBA 000158316 for instructions on how to proactively do this now. If your Certificates have
    expired follow KBA 000169421 to recreate your certificates.

    Considerations When Migrating Across Independent VPLEX Clusters


    This Knowledge Base Article outlines how to migrate between two VPLEX Local systems KBA 000158395

    Save Time When Contacting Support

    VPLEX: How to collect logs from a VPLEX instance? KBA 000156415

    Additional information for VPLEX performance issues:

    VPLEX: How to open a VPLEX Performance Service Request? KBA 000159372

    Shutting Down your VPLEX

    If you are planning SAN maintenance that requires the shutdown of your VPLEX, make sure to first consult the
    latest procedures located in Solve Online.

    Target Code

    Dell Technologies has established target revisions for each product to ensure stable and reliable environments. VPLEX
    GeoSynchrony target code helps identify the most stable builds of the VPLEX product, and Dell Technologies

    encourages customers to install or upgrade to these versions to ensure a stable and reliable environment. If a customer

    requires features that are provided by a new version, the customer should install or upgrade to that version. The Dell

    Technologies Technical Advisories (DTAs) section provides more information about applicable enhancements.

    Models Latest Target Code

    VS2 | VS6 | All Flash GeoSynchrony 6.2.0.04

    You can find a full list of Dell Technologies product target codes at: https://support.emc.com/docu39695_Target-
    Revisions-and-Adoption-Rates.pdf.

    P a g e 2|7
    A Storage Newsletter – VPLEX – October 2021

    E-Lab Navigator

    E-Lab Navigator is a Web-based system which provides


    interoperability information to support hardware and
    software configurations. This is done through integration
    and qualification and creating customer consumable
    solutions that respond to their business challenges.

    You can access the VPLEX compatibility reports at E-Lab Navigator https://elabnavigator.emc.com/eln/elnhome

    From the E-Lab Navigator home page, after selecting the ‘VPLEX AND AVAILABILITY SOLUTIONS’ tile, select the
    appropriate hyperlinks on the next page.

    Publish End of Primary Support (EOPS)

    Updated Dell Infrastructure Solutions Group Software Standard Support Policy is available here:
    https://dl.dell.com/content/docu102223

    These tables provide the published EOPS dates for all Data Domain products:

    VPLEX GeoSynchrony EoPS / TSSR Date Latest Code


    GeoSynchrony 6.1.x August 31, 2021 6.2.0.04
    GeoSynchrony 6.0.x August 31, 2021 6.2.0.04
    GeoSynchrony 5.5.x February 28, 2021 6.2.0.04

    Model EOSS Date


    VS2 TBD
    VS6 | All Flash TBD

    Review the latest End Of Standard Support (TSSR) notification for more information about how the End Of Support
    dates affect your installation.

    P a g e 3|7
    A Storage Newsletter – VPLEX – October 2021

    Top Service Topics

    The following Knowledgebase articles were referenced often in the previous 90 days:

    Article Number Title

    000158316 VPLEX: How to Renew Certificates

    000169421 VPLEX: How to manually re-create the VPN security certificates

    000180857 VPLEX: Frequent dial homes are seen for event code bepm/7 [0x8a6b6007]

    VPLEX: How to reduce the /var/log partition space on the management server when there
    000052250
    are no highly utilized logs present on /var/log

    000173992 VPLEX: Management server is not accessible via SSH or Browser

    000158230 VPLEX: How to detach and re-attach a mirror (leg)

    000171216 VPLEX: Mis-aligned RP-enabled Consistency Group(s)

    000168595 VPLEX: ndu pre-check shows Failed to collect I/O abort/reset statistics error

    000059217 VPLEX: Unable to communicate with Cluster Witness Server. (User Correctable)

    000167720 VPLEX: Resetting User Password fails with approved length and special characters

    VPLEX: 0x8a4a91fa / 0x8a4a31fb Management Server partitions full or exceeded xx


    000031779
    percent threshold limit
    VPLEX: Event 0x8a4861d6 FRU is not present reported for SPS, Power-Supply, UPS
    000170713
    and/or BBU

    000029009 VPLEX: How to reduce Java's high CPU utilization on the management server

    000040517 VPLEX: How to restart Vplex Management Console to refresh VPLEX CLI/GUI

    000169219 VPLEX: scsi/162 Events on Default LUN Zero (DL0)

    000024196 VPLEX: What is a LUNZ device, why a host would see one, and how to remove it

    VPLEX: One or more clusters have no room to allocate bitmap log settings for raid-1
    000050371
    distributed-devices.
    000171509 VPLEX: Management Server prompts failed login attempts since the last successful login
    when a login to the management server is attempted.
    000170477 VPLEX: Unable to expand virtual-volume protected by RecoverPoint

    P a g e 4|7
    A Storage Newsletter – VPLEX – October 2021

    000018955 VPLEX: How to identify a proceed conditionally nmg/117 event for Cluster Witness

    000035660 VPLEX: SNMP Monitoring of VPLEX stops, SNMP walks of the VPLEX MIB file fails.

    000172613 VPLEX: How to verify or change the hostname on the VPLEX Management Server

    000007005 VPLEX: How to test if the Simple Mail Transfer Protocol (SMTP) server configured for call
    home is working

    Note: Items listed here are a subset of all the KB articles created or updated in the last month. For additional KB
    content, visit Online Support Search.

    P a g e 5|7
    A Storage Newsletter – VPLEX – October 2021

    This newsletter is available via Product Update notifications provided by Dell Online Support. To
    learn how to subscribe to Product Updates→

    To access the SolVe Online website→

    Submit a Request for Enhancement (RTE) on this program →

    P a g e 6|7
    A Storage Newsletter – VPLEX – October 2021

    We want to hear from you! Please take a few minutes to fill out this short survey and let us know what you
    think of the Newsletter. Simply click below:

    Proactive Newsletter Communication Survey

    Please feel free to suggest any modifications.

    Copyright © 2021 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, Dell Technologies and other trademarks are trademarks of Dell Inc. or its
    subsidiaries. Other trademarks may be trademarks of their respective owners.

    Published November 2021

    Dell believes the information in this publication is accurate as of its publication date.
    The information is subject to change without notice.

    THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS. “DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
    WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
    MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE
    DESCRIBED IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.
    Published in USA

    Learn More about Dell EMC

    [VPLEX]

    P a g e 7|7

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