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Advances in Intelligent Systems and Computing 839
Data
Management,
Analytics and
Innovation
Proceedings of ICDMAI 2018, Volume 2
Advances in Intelligent Systems and Computing
Volume 839
Series editor
Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland
e-mail: kacprzyk@ibspan.waw.pl
The series “Advances in Intelligent Systems and Computing” contains publications on theory,
applications, and design methods of Intelligent Systems and Intelligent Computing. Virtually all
disciplines such as engineering, natural sciences, computer and information science, ICT,
economics, business, e-commerce, environment, healthcare, life science are covered. The list of
topics spans all the areas of modern intelligent systems and computing such as: computational
intelligence, soft computing including neural networks, fuzzy systems, evolutionary computing
and the fusion of these paradigms, social intelligence, ambient intelligence, computational
neuroscience, artificial life, virtual worlds and society, cognitive science and systems, Perception
and Vision, DNA and immune based systems, self-organizing and adaptive systems, e-Learning
and teaching, human-centered and human-centric computing, recommender systems, intelligent
control, robotics and mechatronics including human-machine teaming, knowledge-based
paradigms, learning paradigms, machine ethics, intelligent data analysis, knowledge management,
intelligent agents, intelligent decision making and support, intelligent network security, trust
management, interactive entertainment, Web intelligence and multimedia.
The publications within “Advances in Intelligent Systems and Computing” are primarily
proceedings of important conferences, symposia and congresses. They cover significant recent
developments in the field, both of a foundational and applicable character. An important
characteristic feature of the series is the short publication time and world-wide distribution. This
permits a rapid and broad dissemination of research results.
Advisory Board
Chairman
Nikhil R. Pal, Indian Statistical Institute, Kolkata, India
e-mail: nikhil@isical.ac.in
Members
Rafael Bello Perez, Universidad Central “Marta Abreu” de Las Villas, Santa Clara, Cuba
e-mail: rbellop@uclv.edu.cu
Emilio S. Corchado, University of Salamanca, Salamanca, Spain
e-mail: escorchado@usal.es
Hani Hagras, University of Essex, Colchester, UK
e-mail: hani@essex.ac.uk
László T. Kóczy, Széchenyi István University, Győr, Hungary
e-mail: koczy@sze.hu
Vladik Kreinovich, University of Texas at El Paso, El Paso, USA
e-mail: vladik@utep.edu
Chin-Teng Lin, National Chiao Tung University, Hsinchu, Taiwan
e-mail: ctlin@mail.nctu.edu.tw
Jie Lu, University of Technology, Sydney, Australia
e-mail: Jie.Lu@uts.edu.au
Patricia Melin, Tijuana Institute of Technology, Tijuana, Mexico
e-mail: epmelin@hafsamx.org
Nadia Nedjah, State University of Rio de Janeiro, Rio de Janeiro, Brazil
e-mail: nadia@eng.uerj.br
Ngoc Thanh Nguyen, Wroclaw University of Technology, Wroclaw, Poland
e-mail: Ngoc-Thanh.Nguyen@pwr.edu.pl
Jun Wang, The Chinese University of Hong Kong, Shatin, Hong Kong
e-mail: jwang@mae.cuhk.edu.hk
Amlan Chakrabarti
Editors
123
Editors
Valentina Emilia Balas Amlan Chakrabarti
Department of Automatics and Applied Faculty of Engineering and Technology
Software A.K. Choudhury School of Information
Aurel Vlaicu University of Arad Technology
Arad, Romania Kolkata, India
Neha Sharma
Adyogik Tantra Shikshan Sanstha’s IICMR
Pune, Maharashtra, India
This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd.
The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721,
Singapore
Preface
v
vi Preface
Dr. Deepali Sawai is a Computer Engineer and is the alumnus of Janana Probodhini
Prashala, a school formed for gifted students. She has obtained Master of Computer
Management and doctorate (Ph.D.) in the field of RFID technology from Savitribai
Phule Pune University. She is a certified Microsoft Technology Associate in
database and software development. She has worked in various IT industries/
organizations for more than 12 years in various capacities.
At present, her profession spheres over directorship with several institutions under
the parent trust Audyogik Tantra Shikshan Sanstha (ATSS), Pune. At present, she is
Professor and Founder Director, ATSS’s Institute of Industrial and Computer
Management and Research (IICMR), Nigdi, a Postgraduate, NAAC accredited insti-
tute affiliated to Savitribai Phule Pune University, recognized by DTE Maharashtra
conducting MCA programme approved by AICTE, New Delhi; Founder Director,
City Pride School, a NABET accredited school, affiliated to CBSE, New Delhi;
Founder Director, ATSS College of Business Studies and Computer Applications,
Chinchwad, Graduate Degree College affiliated to Savitribai Phule Pune University.
Along with this, she is also carrying the responsibility as Technical Director of the
parent trust ATSS and the CMF College of Physiotherapy conducting BPth affiliated
to MUHS, Nasik, and MPth affiliated to Savitribai Phule Pune University.
vii
viii Organizing Committee Details
She has so far authored six books for Computer Education for school children
from grade 1 to 9 and three books for undergraduate and postgraduate IT students.
She has conducted management development programs for the organizations like
nationalized banks, hospitals, and industries. She has chaired national and inter-
national conferences as an expert. Her areas of interest include databases, analysis
and design, big data, artificial intelligence, robotics, and IoT.
She has been awarded and appreciated by various organizations for her tangible
and significant work in the educational field.
Prof. Dr. Neha Sharma is serving as Secretary of Society for Data Science, India.
Prior to this, she worked as Director, Zeal Institute of Business Administration,
Computer Application and Research, Pune, Maharashtra, India; as Dy. Director,
Padmashree Dr. D. Y. Patil Institute of Master of Computer Applications, Akurdi,
Pune; and as Professor at IICMR, Pune. She is an alumnus of a premier college of
engineering affiliated to Orissa University of Agriculture and Technology,
Bhubaneshwar. She has completed her Ph.D. from the prestigious Indian Institute
of Technology (ISM), Dhanbad. She is Website and Newsletter Chair of IEEE Pune
Section and has served as Student Activity Committee Chair for IEEE Pune
Section as well. She is an astute academician and has organized several national and
international conferences and seminars. She has published several papers in reputed
indexed journals, both at national and international levels. She is a well-known
figure among the IT circles of Pune and well sought over for her sound knowledge
and professional skills. She has been instrumental in integrating teaching with the
current needs of the industry and steering the college to the present stature. Not only
loved by her students, who currently are employed in reputed firms; for her passion
to mingle freely with every one, Neha Sharma enjoys the support of her colleagues
as well. She is the recipient of “Best PhD Thesis Award” and “Best Paper
Presenter at International Conference Award” at National Level by Computer
Society of India. Her area of interest includes data mining, database design, analysis
and design, artificial intelligence, big data, and cloud computing.
Acknowledgements
We, the editors of the book, Dr. Valentina Balas, Dr. Neha Sharma, and Dr. Amlan
Chakrabarti, take this opportunity to express our heartfelt gratitude toward all those
who have contributed toward this book and supported us in one way or the other.
This book incorporates the work of many people all over the globe. We are
indebted to all those people who helped us in the making of this high-quality book
which deals with state-of-the-art topics in the areas of data management, analysis
and innovation.
At the outset, we would like to extend our deepest gratitude and appreciation to
our affiliations, Dr. Valentina Balas from the Department of Automatics and
Applied Software, Faculty of Engineering, University of Arad, Romania; Dr. Neha
Sharma from IICMR, Nigdi of Savitribai Phule Pune University, India; and
Dr. Amlan Chakraborty from A.K. Choudhury School of IT, University of Calcutta,
India, for providing all the necessary support throughout the process of book
publishing. We are grateful to all the officers and staff members of our affiliated
institutions who have always been very supportive and have always been com-
panions as well as contributed graciously to the making of this book.
Our sincere heartfelt thanks goes to our entire family for their undying prayers,
love, encouragement, and moral support and for being with us throughout this
period, constantly encouraging us to work hard. “Thank You” for being our
backbone during this journey of compilation and editing of this book.
ix
About the Book
This book is divided into two volumes. This volume constitutes the Proceedings
of the 2nd International Conference on Data Management, Analytics and
Innovation 2018 or ICDMAI 2018, which was held from January 19 to 21, 2018, in
Pune, India.
The aim of this conference was to bring together the researchers, practitioners,
and students to discuss the numerous fields of computer science, information
technology, computational engineering, electronics and telecommunication, elec-
trical, computer application, and all the relevant disciplines.
The International Program Committee selected top 76 papers out of 488 sub-
mitted papers to be published in these two book volumes. These publications
capture promising research ideas and outcomes in the areas of data management
and smart informatics, big data management, artificial intelligence and data ana-
lytics, advances in network technologies. We are sure that these contributions made
by the authors will create a great impact on the field of computer and information
science.
xi
Contents
xiii
xiv Contents
xvii
xviii About the Editors
Darshana Desai
D. Desai (&)
Department of MCA, Indira College of Engineering & Management, Pune, India
e-mail: desai.darshana@indiraicem.ac.in
Keywords Web personalization Information personalization Navigation
personalization Presentation personalization Cognitive experience
Hedonic experience Satisfaction Perceived ease of use Perceived usefulness
Enjoyment Control
1 Introduction
With the advent of Internet, website has invaluable source for information exchange
for users and e-tailers. Today, every part of business and social media worldwide are
using the website as an integral part of business to interact with the customer, brand
promotions, marketing, after sales services, and support. Diversity of its users and
complexity of web application lead to information overload and one-size-fits-all
issue. Cognitive limitation of user information processing leads to lost users in the
world of information and results in inefficiency in decision-making. Website per-
sonalization has emerged as an effectual solution to overcome this difficulty of
information overload in recent years. Many firms are developing personalized
websites by investing in the development of personalization tools to attract the users
and retain the customers. E-commerce websites like Amazon.in, Flipkart.com, eBay.
in, etc. provide personalization features, personalized offerings with categories of
products, and services to attract and retain users. Previous research shows significant
effect of perceived usefulness of personalized e-services [22] and users interest in
personalized services [15], and indicated that various personalized services affect
differently on customer satisfaction [8, 9]. Web personalization has become a per-
vasive phenomenon in a wide range of web applications, e.g., Internet banking,
e-commerce, etc. Accordingly, a boom in research on real-world implementation of
personalization features has been witnessed recently, and typically focusing on the
impact of isolated, one-dimensional personalization features on users. It has been
recognized that necessary and well-designed personalization features facilitate the
effectiveness, perceived usefulness, perceived ease of use and efficiency as well as
the feeling of enjoyment, control, and satisfaction while using a website. Such
features have become increasingly diverse and multifaceted in Information System
(IS) and Human–Computer Interaction (HCI) research. In light of this, and in view of
a continuing gap in the contemporary literature, we would like to investigate dif-
ferent personalization aspects, the role played by these aspects of personalization
used in e-commerce website design and how they impact the user intention to revisit
or reuse the website. We would also like to study personalization design aspects of
e-commerce websites and its impact on user information processing and aspects
related to it. This paper is organized as follows: Section 2 discusses previous studies
on various personalization dimensions. Section 3 represents research framework
An Empirical Study of Website Personalization Effect … 5
2 Literature Review
In previous literature, there exist at least three perspectives in interpreting the effect
of personalization: information and effort reduction, personal persuasion, and rela-
tionship building [24]. The relationship building perspective adopts the concept of
relationship marketing and treats personalized services as a tool for building a close
relationship between the sender and the receiver. Personalized messages intend to
develop positive affection between the sender and the receiver. This feeling may
include care, trust, and other related emotions. For instance, Komiak and Benbasat
[1] proposed a trust-centered perspective in studying the adoption of personalized
recommendation agents. Both cognitive trust and emotional trust have been found to
influence the intention to adopt personalization agents. This finding indicates that
personalized services induce individual’s emotional process and give the user a
sense of togetherness with the personalized service and its provider. In addition,
Liang et al. [21] found that perceived care (an emotional factor) was more influential
than transaction costs reduction (a rational factor) on the users’ perceived usefulness
with personalized services offered by online bookstores. These findings suggest that
personalization may have significant affective influence on consumer.
Among all the issues pertaining to personalization, “what” to personalize is the
most fundamental problem researched for the effective personalized website design.
Different design aspects of personalization may have different impacts on users’
6 D. Desai
3 Research Framework
This research aims to study, first, various personalization design aspects, i.e.,
information personalization, presentation personalization, and navigation person-
alization used in websites which are web stimuli, second, impact of personalization
aspects (Web Stimuli) on hedonic, utilitarian state of user, third, its effect on user’s
behavioral response and satisfaction. Moreover, interactions among cognitive/
hedonic experience, utilitarian/affective state, satisfaction, and intention to revisit
are also taken into consideration, which is missing in prior literature.
The proposed research model is derived from the environmental psychology
theory, S-O-R (Stimulus–Organism–Response) theory, information overload the-
ory, Technology Acceptance Model (TAM), and information system success
model. Definitions of different personalization design aspects are presented based
on environmental psychology. Impact of different aspects of personalization effects
on decision-making process is described with cognitive/hedonic and utilitarian
experience of user like perceived ease of use, perceived usefulness, enjoyment, and
control. User with positive hedonic and utilitarian experience has more satisfaction
and is likely to revisit/reuse the personalized websites. More specifically, this study
focuses on how user perceives personalization aspects and their influence in
decision-making to reuse the website. Hypotheses are proposed to address the
research questions (Fig. 1).
Eroglu et al. [10, 11] defined website stimuli, e.g., environmental cues in two
different categories like low task-relevant and high task-relevant cues presented
online. Low task-relevant cues are responsible to create a mood or an image for the
An Empirical Study of Website Personalization Effect … 7
3.1 Hypotheses
1. The first principle: The belief in the existence of the Creator; that
is, the belief that there exists a Being who requires no other cause
for His existence, but is Himself the cause of all beings.
2. The second principle: The belief in the Unity of God; that is, the
belief that the Being who is the cause of everything in existence is
One; not like the unity of a group or class, composed of a certain
[21]number of individuals, or the unity of one individual consisting of
various constituent elements, or the unity of one simple thing which
is divisible ad infinitum, but as a unity the like of which does not
exist.
3. The third principle: The belief in the Incorporeality of God; that is,
the belief that this One Creator has neither bodily form nor
substance, that He is not a force contained in a body, and that no
corporeal quality or action can be attributed to Him.
4. The fourth principle: The belief in the Eternity of God; that is, the
belief that God alone is without a beginning, whilst no other being is
without a beginning.
7. The seventh principle: The belief that our teacher Moses was the
greatest of all prophets, both those before him and those after him.
8. The eighth principle: The belief in the Divine origin of the Law; the
belief that the whole Pentateuch was communicated to Moses by
God, both the precepts and the historical accounts contained therein.
9. The ninth principle: The belief in the integrity of the Law; that both
the written and the oral Law are of Divine origin, and that nothing
may be added to it or taken from it. [22]
10. The tenth principle: The belief that God knows and notices the
deeds and thoughts of man.
11. The eleventh principle: The belief that God rewards those who
perform the commandments of His Law, and punishes those who
transgress them.
12. The twelfth principle: The belief that Messiah will come at some
future time, which it is impossible for us to determine; that he will be
of the house of David, and will be endowed with extraordinary
wisdom and power.
13. The thirteenth principle: The belief in the revival of the dead, or
the immortality of the soul.
These thirteen principles (שלשה עשר עקרים) may be divided into three
groups, according to their relation to the three principles:—1.
Existence of God. 2. Revelation. 3. Reward and punishment. The
first group includes the first five principles, the second the next four,
and the third the remaining four. In this order they will now be
considered.
[Contents]
“Lift up your eyes on high, and behold who hath created these? Who
is He who bringeth them forth by number? All of them He calleth by
name, by the greatness of His might, and for that He is strong in
power, not one is lacking” (Isa. xl. 26). “The heavens declare the
glory of God, and the firmament sheweth His handywork” (Ps. xix. 2).
The regularity in the rising and setting of the heavenly bodies, which
enables us to foretell the exact time and duration of an eclipse of the
sun or the moon, is certainly a strong argument for the belief that
there is a mighty and wise Creator who fixed the laws in accordance
with which these luminaries move.
“Beautiful are the luminaries which our God has created. He has
formed them with knowledge, reason, and understanding; He
endowed them with power and strength to rule in the midst of the
world. Full of splendour and beaming with light, they illumine the
whole world; they rejoice when they rise, they are glad when they
set, doing in reverence the will of their Master” (Sabbath Morning
Service).
A very general object of worship were the stars. Rabbi Jehudah ha-
Levi, in Kuzari iv. 1, in trying to explain the origin of this practice,
says as follows:—“The spheres of the sun and the moon do not
move in the same way. A separate cause or god was therefore
[26]assumed for each, and people did not think that there was a
higher force on which all these causes depended.” The ancient
monuments and the treasures stored up in our museums show how
great was the variety of forms which idolatry took, and to how great
an extent people adhered, and still adhere, to this kind of worship.
But there have been thinkers and philosophers even among the
idolatrous nations who sought a unity in the construction and working
of the universe, and early arrived at the idea of a First Cause as the
sole source of all that exists.
2. The fact that the influence of the Divine power makes itself
perceptible to the observing eye of man everywhere produced
another kind of human error: Pantheism (All-God). Modern
Pantheism dates from Spinoza; but long before Spinoza, when the
secret forces at work in the changes noticed by us in all material
objects were recognised as properties inherent in the substance of
things, these forces were considered as the sole independent
causes of the existing universe, and the combination of these forces,
called Nature, was considered to be the First Cause, or God. A
modification of this theory is contained in the philosophy of Spinoza.
According to this great philosopher’s system, the universe in its
entirety has the attributes of the Deity: there exists nothing but the
Substance (God), its attributes, and the various ways in which these
attributes become perceptible to man. Spinoza tried to defend
himself from the reproach of describing God as corporeal, but he did
not succeed. The attribute of extension or space which God
possesses, according to Spinoza, is only conceivable [27]in relation
to corporeal things. The philosophy of Spinoza is in this dilemma:
either God is corporeal, or the corporeal world does not exist. Both
assumptions are equally absurd. It is true, in one of his letters he
complains that he has been misrepresented, as if he believed God to
consist of a certain corporeal mass. But we cannot help assuming
the existence of a certain corporeal mass, and if this is not God, we
must distinguish in our mind God and something that is not God,
contrary to the fundamental doctrine of Pantheism. Besides, there
are many incongruities and improbabilities involved in this theory. It
has no foundation for a moral consciousness. The wicked and the
good are alike inseparable from God. They both result with necessity
from the attributes of God, and they cannot be otherwise than they
actually are. If we, by the consideration that injury done to us by our
fellow-man was not done by that person alone, but by a series of
predetermined necessary causes, may be induced to conquer hatred
against the apparent cause of our injury, we may equally be induced
by the same reasoning to consider the kindness and benefits of our
friends not worthy of gratitude, believing that they were compelled to
act in this manner, and could not act otherwise.
In the Bible atheism is stigmatised as the source of all evils. Thus the
patriarch Abraham suspected the [28]people of Gerar, that there was
“no fear of God” in the place, and was afraid “they might slay him”
(Gen. xx. 11); whilst Joseph persuaded his brothers to have
confidence in him by the assertion, “I fear God” (Ib. xlii. 18). The first
instance of an atheist we meet in Pharaoh, king of Egypt, when he
defiantly said, “I know not the Lord, neither will I let Israel go” (Exod.
v. 2). Another form of atheism is warned against in the words of
Moses: “Lest thou sayest in thine heart, My strength and the power
of my hand has got for me all this wealth” (Deut. viii. 17); and “Lest
they say, Our hand is high, and it is not the Lord that hath done all
this” (Ib. xxxii. 27). The prophets likewise rebuke the people for want
of belief in God. In the Psalms, the crimes and evil designs of
oppressors are traced to godlessness. “The wicked says in his heart,
There is no God” (Ps. xiv. 1). But this atheism of the Bible is not a
theoretical or dogmatic one; it is not the result of thought, or of deep
inquiry into the causes of things, but merely the voice of an evil
inclination which tempts man to act contrary to the command of God,
and assures him of immunity, under the impression that his actions
are not watched by a higher authority. In post-Biblical literature we
meet with the phrase, לית ִּד ין ולית ַּד ָּין“There is no judgment, and there
is no judge,” as the basis of atheism.
All these various systems of religion have this in common, that they
attempt to remove from religion everything that cannot be
comprehended by human reason. But all attempts to substitute
human reason for Divine authority have failed. A limit has been set to
human reason, and that cannot be overcome. In every system of
religion—the natural and the rational included—there is a mystic
element, which may be enveloped in a mist of phrases, but remains
unexplained. Whether we call the Creator and Ruler of the universe
God, Deus, or Theos, His relation to the universe, and to man in
particular, cannot be [30]determined by the laws which determine the
natural phenomena in the universe, created by His Will.
The first principle declared in our creed is this: God is not only the
Creator of the heavens and the earth, with all their hosts; He is also
the constant ruler of all created beings; He is בורא ומנהיג. We
therefore praise Him in our daily Morning prayer as “Doing wonders;
renewing in His goodness the work of the creation every day.” When
we observe the ordinary phenomena in nature, occurring in
accordance with certain fixed laws which have been discovered and
described by man, we see in them the greatness of the Creator by
whose will these laws are still in force, and by whose will any or all of
these laws may one day cease to continue.
It has been asserted that any interruption or change [32]of these fixed
laws would indicate a weakness and want of foresight on the part of
the Creator, and a fault in the plan of the Creation. This notion has
led people either to deny the truth of the Biblical accounts
concerning the miracles wrought by the Almighty, or to admit the
correctness of the facts while denying their miraculous character, or
to consider the fixed laws of nature, together with their exceptions,
as designed in the original plan of the Creation. How short-sighted is
man! He cannot even fully comprehend his own short-sightedness!
God made him ruler over the works of His hands, and he presumes
to be the ruler of God Himself! When we learn from numerous
observations and experiments the law that seems to regulate certain
recurring phenomena, have we then fathomed the infinite wisdom of
God in the Creation? Do we know the reason which led Him to
produce certain things according to certain laws, and not otherwise?
Have we in discovering a law of nature obtained the power of
prescribing the same law to God, and disallowing Him to deviate
therefrom? Far be it from us human beings, dust and ashes, to
arrogate to ourselves such a right! It may even be one of the objects
with which miracles were wrought to teach us that we do not yet
know all things, that events may happen which we are unable to
foresee, that phenomena may appear which we are unable to
explain according to the laws hitherto discovered; in short, that our
knowledge and wisdom are limited.
The fact that God has created the universe ex nihilo has been
expressed by Jewish philosophers as follows:—God is the only
Being who demands no cause for His existence; the very idea of
God implies existence, [33]and cannot be conceived without it. All
other beings owe their existence to certain causes, in the absence of
which they would not exist. God alone is therefore only active,
without ever being passive, only cause without ever being effect,
whilst every other being is both active and passive, cause and effect;
it has been produced by certain causes, and is in its turn the cause
of the existence of other beings. In the first article a phrase
expressing this idea has been added: “And He alone is the active
cause of all things, whether past, present, or future.” By the addition
of this sentence it was intended to deny the Eternity of matter (קדמות
העולם). The reference to past, present, and future is to emphasise
the constant action of the Creator, and the dependence of the natural
forces on His Will. The first principle has, therefore, the following
form:—