Bar Training Guide
Bar Training Guide
Bar Training Guide
Training Overview:
Training Guide:
You must bring this packet it with you everyday of training. If you don’t not bring this
guide, you will be asked to go home and get it.
Schedule/Quizzes:
All quizzes will be given at the end of shift, with the exception of your 1 st shift. They will be
taken when you arrive for service. You must pass all quizzes in order to continue training.
You will be retested if you fail 1 quiz. If you fail more than 1 quiz, you will be terminated. If
you do not pass your final quiz you will not be allowed to work your 1 st non-training shift,
and must pass it in order to be on the floor without a trainer.
Shift 1 Shift 2 Shift 3 Shift 4
1. Learning the 1. Cocktails/ 1. Drinks Menu/Making
floor plan and Wine/Beer Cocktails 1. Confident
seat numbers 2. Toast 2. Touch on Bites spill/sales pitch
2. Basic Bosses 3. Familiarizing 3. Sales pitch 2. Confidently
Office Info yourself with Make all
3. Familiarizing our service 4. Wine & Beers Cocktails
yourself with style/steps of 5. Special requests 3. Describe all
the service 6. Pre-bussing beers/wines
cocktails/beer 4. Understanding 7. VIP protocol (Jacoby 4. Describe Bites
/wine & food the flow of the Family/Melvin/Friend
4. Opening prep bar &Family)
__General layout
__Table Numbers & Positions
__Supplies (plates/napkins/silverware)
BARTENDER OVERVIEW
Trail bartenders for the evening, practicing table/bar numbers, reviewing menus, and
understanding the flow of the bar.
AFTER SHIFT:
- Sit down with trainee- discuss future quiz and daily recap, how did the shift go, pointers,
advice, etc.
DURING SERVICE
__Sales pitch- explain the cocktail list & finding a drink for your guest
__ Focus on Cocktails for the night.
__Cocktail glassware/Cocktail Garnishes
__Drink Presentations
__Prebussing/Clearing/Keeping a tidy back bar
__Server is a guide for the guest, not an order taker
__Special requests –Allergies, upcharges for substitutions
__Running bites & drinks when able
AFTER SHIFT:
-Quiz 1
- Try bite or drink
-Daily recap with MOD
SERVICE OVERVIEW
__Main focus on Cocktails, but hit Wines & Beer
__ Focus on Bites for the night.
__Sales pitch
__Beers/ Bottles, Draft, Glassware
__Special requests
__Pre-bussing
__VIP protocol (Jacoby Family/Melvin/Friends & Family)
DRINKS
__Cocktail list/Cocktail Garnishes
__Ordering wine, proper service, glassware
__Beers (Bottles/Cans/Bombers/ Drafts)
__Taste some beers/wines with bar manager
COMPUTER
__Basic review of each menu screen
__Input orders for trainer, with supervision
CLOSING
__Cash out/ Check out
__End of the Night Side work
__ Bar close list – Breakdown & Frozen Machine
__ Par sheets
__ Sunday close – toss all cut fruit
PAYMENT FORMS/ETC
__Close all checks properly
__Closing a check split between cash and credit
__ 3 forms of payment
__ 20% grat on parties of 6 or more
AFTER SHIFT:
-Quiz 3
- Try bite or drink
-Daily recap with MOD
TOAST
__Review each Menu Screen
__Closing Checks
__Entering orders into computer
CLOSING
__Cash out/ Check out
__End of the Night Side work
__ Bar close list – Breakdown & Frozen Machine
__ Par sheets
AFTER SHIFT
-Quiz #4
-Try food or drink
-Daily recap with MOD