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    VD 267

    Uploaded by

    sami abdul

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    VD 267

    Uploaded by

    sami abdul
    6 views1 page

    Original Title

    VD-267

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    6 views1 page

    VD 267

    Uploaded by

    sami abdul

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    SINGLE POINT cONTACT

    Cummins Sales and ONLINE CALL REGISTRATION


    Service
    Cummins Field Service Report LINEI-0866 651WA
    -0866 6524444
    FAX: 0866-2547527
    UNEComolaints
    W &Suggestions
    CR No. : 88637444A
    India CIL DBUToll free No:1-800-2332000 CR email : eustomercare@sinvsssarvicas.com

    Name of Dealership : Srinivasa Sales &Service (P) Ltd. Vijayawada Location: |FSR No: 6I 24 Date: / dyl4
    Customer Name : Address :

    Person Contacted : Designation :


    E-Mail id : Mobile No: S.R.NO:
    CámpaígnTRPOEM Service AMC/ SPSC / 0&M BIS
    Installation NEPVNGPI Warranty Courtesy
    Type of Service Inspection Conversion / Upgrade Paid Service Policy Warranty Others
    ESN : 44 6f2Gen/Equp Model : 6ar9 Failed at Hours :4 706 Cumulative Hours :
    Avg. Monthly Running Hrs : Last B Cechk done at HMR:
    |GSN: )9150O7Equp Sr. No:
    Global Fail Code :
    Eng. Model
    :hOEM: Digital Fail Code(s) : (Three Level)
    DG Set: AMF /Manual *Controller Type : Brand and Grade of Lube Oil used: HR 5WAÓ
    Engine Performance Parameters Type of Coolant Used: DCA2 /DCA4 /EGPG/OTHER
    Coolant Concentration Level :02
    Low idle RPM Lube Oil pressure lO 2 Kglcm² Customer's Complaint/ Input Date (dd/mmýyy) Time
    High idle RPM Lube Oil pressure k:LKgcm² Failure Date and time
    Ful! Load RPM Lube Oil pressure Kg/cm² Complaint Received on
    HT
    Coolant Temp TLT D Lube Oil Temp °c Service Required Date &time
    Battery Make: Battery Voltage 2s6V DC Service Representative Deputed on
    Parameters for Generator Set Parameters for Other applicationsService Representative Reached at Siteoby .5s
    Votage (AC) Nolts Drilling Speed RPM Diagnosis Completed on
    Current (AC) Amp Stall Speed RPM Required Material Received on
    Frequencgy HzGear Speed RPM Commissioing Date & time
    Load kW
    Power Factor
    Problem Pertains To : Intake / Exhaust /Fuel / Cooling /Electrical / Lube Oil /Others
    Customer Complaint :

    Inspection / Observation & Work Done in Brief :

    Samd

    Problenm Resolution / Solution

    Récommendation Suggestion (Use Overleaf format for component requirements) and anyother Discrepancies Observed :

    Service Representative's
    Name Problem Status : Open / CloseResponsibility (If Status is Open) : Customer /Cummins Network
    Customer's Remarks (For escaiation, use hierarchy given overleaf):
    ID No.: 2Ihl0L Customer's Experience :
    Pro ID N o : KC2 Delighted Satisfied
    Average Dis-Satisfied
    Datp h,4Signaturerh Customner's Name
    Date:
    F:8004:10002:02 AIl fields are
    Distribution : Customer / AO /Dealer mandatory.
    Our Goal : Zero Engine Down

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