Nurse attention 7 min

Attention
Numb Start 7:00 AM
Inter Arrival Nurse
Time
Customer er Mapping Time (min) Arrival time Service Start (min) Service Finish
1 3 3.00 3.00 7:03 AM 7:03 AM 7 7:10 AM
2 10 12.00 12.00 7:15 AM 7:15 AM 7 7:22 AM
3 10 12.00 12.00 7:27 AM 7:27 AM 7 7:34 AM
4 4 3.00 3.00 7:30 AM 7:34 AM 7 7:41 AM
5 3 3.00 3.00 7:33 AM 7:41 AM 7 7:48 AM
6 6 8.00 8.00 7:41 AM 7:48 AM 7 7:55 AM
7 1 3.00 3.00 7:44 AM 7:55 AM 7 8:02 AM
8 5 3.00 3.00 7:47 AM 8:02 AM 7 8:09 AM
9 8 8.00 8.00 7:55 AM 8:09 AM 7 8:16 AM
10 5 3.00 3.00 7:58 AM 8:16 AM 7 8:23 AM
11 4 3.00 3.00 8:01 AM 8:23 AM 7 8:30 AM
12 9 12.00 12.00 8:13 AM 8:30 AM 7 8:37 AM
13 8 8.00 8.00 8:21 AM 8:37 AM 7 8:44 AM
14 8 8.00 8.00 8:29 AM 8:44 AM 7 8:51 AM
15 9 12.00 12.00 8:41 AM 8:51 AM 7 8:58 AM
16 8 8.00 8.00 8:49 AM 8:58 AM 7 9:05 AM
17 1 3.00 3.00 8:52 AM 9:05 AM 7 9:12 AM
18 5 3.00 3.00 8:55 AM 9:12 AM 7 9:19 AM
19 7 8.00 8.00 9:03 AM 9:19 AM 7 9:26 AM
20 1 3.00 3.00 9:06 AM 9:26 AM 7 9:33 AM
21 7 8.00 8.00 9:14 AM 9:33 AM 7 9:40 AM
22 6 8.00 8.00 9:22 AM 9:40 AM 7 9:47 AM
23 4 3.00 3.00 9:25 AM 9:47 AM 7 9:54 AM
24 9 12.00 12.00 9:37 AM 9:54 AM 7 10:01 AM
25 10 12.00 12.00 9:49 AM 10:01 AM 7 10:08 AM
26 3 3.00 3.00 9:52 AM 10:08 AM 7 10:15 AM
27 5 3.00 3.00 9:55 AM 10:15 AM 7 10:22 AM
28 5 3.00 3.00 9:58 AM 10:22 AM 7 10:29 AM
29 3 3.00 3.00 10:01 AM 10:29 AM 7 10:36 AM
30 3 3.00 3.00 10:04 AM 10:36 AM 7 10:43 AM
31 10 12.00 12.00 10:16 AM 10:43 AM 7 10:50 AM
32 4 3.00 3.00 10:19 AM 10:50 AM 7 10:57 AM
33 7 8.00 8.00 10:27 AM 10:57 AM 7 11:04 AM
34 1 3.00 3.00 10:30 AM 11:04 AM 7 11:11 AM
35 10 12.00 12.00 10:42 AM 11:11 AM 7 11:18 AM
36 10 12.00 12.00 10:54 AM 11:18 AM 7 11:25 AM
37 8 8.00 8.00 11:02 AM 11:25 AM 7 11:32 AM
38 5 3.00 3.00 11:05 AM 11:32 AM 7 11:39 AM
39 8 8.00 8.00 11:13 AM 11:39 AM 7 11:46 AM
40 5 3.00 3.00 11:16 AM 11:46 AM 7 11:53 AM
41 5 3.00 3.00 11:19 AM 11:53 AM 7 12:00 PM
42 9 12.00 12.00 11:31 AM 12:00 PM 7 12:07 PM
43 6 8.00 8.00 11:39 AM 12:07 PM 7 12:14 PM
44 1 3.00 3.00 11:42 AM 12:14 PM 7 12:21 PM
45 1 3.00 3.00 11:45 AM 12:21 PM 7 12:28 PM
46 9 12.00 12.00 11:57 AM 12:28 PM 7 12:35 PM
47 9 12.00 12.00 12:09 PM 12:35 PM 7 12:42 PM
48 6 8.00 8.00 12:17 PM 12:42 PM 7 12:49 PM
49 5 3.00 3.00 12:20 PM 12:49 PM 7 12:56 PM
50 3 3.00 3.00 12:23 PM 12:56 PM 7 1:03 PM
51 10 12.00 12.00 12:35 PM 1:03 PM 7 1:10 PM
52 9 12.00 12.00 12:47 PM 1:10 PM 7 1:17 PM
53 3 3.00 3.00 12:50 PM 1:17 PM 7 1:24 PM
54 9 12.00 12.00 1:02 PM 1:24 PM 7 1:31 PM
55 1 3.00 3.00 1:05 PM 1:31 PM 7 1:38 PM
56 2 3.00 3.00 1:08 PM 1:38 PM 7 1:45 PM
57 5 3.00 3.00 1:11 PM 1:45 PM 7 1:52 PM
58 5 3.00 3.00 1:14 PM 1:52 PM 7 1:59 PM
59 5 3.00 3.00 1:17 PM 1:59 PM 7 2:06 PM
60 2 3.00 3.00 1:20 PM 2:06 PM 7 2:13 PM
61 5 3.00 3.00 1:23 PM 2:13 PM 7 2:20 PM
62 2 3.00 3.00 1:26 PM 2:20 PM 7 2:27 PM
Wait Time Numb Physician Time Service Wait Time Time in Total Waiting
(min) Service Start er Mapping (min) Finish (min) System (min) time (min)
- 7:10 AM 7 12.00 12.00 7:22 AM - 19.00 -
- 7:22 AM 7 12.00 12.00 7:34 AM - 19.00 -
- 7:34 AM 1 8.00 8.00 7:42 AM - 15.00 -
4 7:42 AM 8 12.00 12.00 7:54 AM 1.00 24.00 5.00
8 7:54 AM 1 8.00 8.00 8:02 AM 6.00 29.00 14.00
7 8:02 AM 1 8.00 8.00 8:10 AM 7.00 29.00 14.00
11 8:10 AM 9 17.00 17.00 8:27 AM 8.00 43.00 19.00
15 8:27 AM 9 17.00 17.00 8:44 AM 18.00 57.00 33.00
14 8:44 AM 6 12.00 12.00 8:56 AM 28.00 61.00 42.00
18 8:56 AM 4 12.00 12.00 9:08 AM 33.00 70.00 51.00
22 9:08 AM 5 12.00 12.00 9:20 AM 38.00 79.00 60.00
17 9:20 AM 9 17.00 17.00 9:37 AM 43.00 84.00 60.00
16 9:37 AM 6 12.00 12.00 9:49 AM 53.00 88.00 69.00
15 9:49 AM 3 8.00 8.00 9:57 AM 58.00 88.00 73.00
10 9:57 AM 7 12.00 12.00 10:09 AM 59.00 88.00 69.00
9 10:09 AM 4 12.00 12.00 10:21 AM 64.00 92.00 73.00
13 10:21 AM 4 12.00 12.00 10:33 AM 69.00 101.00 82.00
17 10:33 AM 5 12.00 12.00 10:45 AM 74.00 110.00 91.00
16 10:45 AM 1 8.00 8.00 10:53 AM 79.00 110.00 95.00
20 10:53 AM 6 12.00 12.00 11:05 AM 80.00 119.00 100.00
19 11:05 AM 10 17.00 17.00 11:22 AM 85.00 128.00 104.00
18 11:22 AM 2 8.00 8.00 11:30 AM 95.00 128.00 113.00
22 11:30 AM 7 12.00 12.00 11:42 AM 96.00 137.00 118.00
17 11:42 AM 1 8.00 8.00 11:50 AM 101.00 133.00 118.00
12 11:50 AM 9 17.00 17.00 12:07 PM 102.00 138.00 114.00
16 12:07 PM 6 12.00 12.00 12:19 PM 112.00 147.00 128.00
20 12:19 PM 2 8.00 8.00 12:27 PM 117.00 152.00 137.00
24 12:27 PM 7 12.00 12.00 12:39 PM 118.00 161.00 142.00
28 12:39 PM 8 12.00 12.00 12:51 PM 123.00 170.00 151.00
32 12:51 PM 6 12.00 12.00 1:03 PM 128.00 179.00 160.00
27 1:03 PM 3 8.00 8.00 1:11 PM 133.00 175.00 160.00
31 1:11 PM 7 12.00 12.00 1:23 PM 134.00 184.00 165.00
30 1:23 PM 8 12.00 12.00 1:35 PM 139.00 188.00 169.00
34 1:35 PM 6 12.00 12.00 1:47 PM 144.00 197.00 178.00
29 1:47 PM 9 17.00 17.00 2:04 PM 149.00 202.00 178.00
24 2:04 PM 1 8.00 8.00 2:12 PM 159.00 198.00 183.00
23 2:12 PM 9 17.00 17.00 2:29 PM 160.00 207.00 183.00
27 2:29 PM 10 17.00 17.00 2:46 PM 170.00 221.00 197.00
26 2:46 PM 6 12.00 12.00 2:58 PM 180.00 225.00 206.00
30 2:58 PM 3 8.00 8.00 3:06 PM 185.00 230.00 215.00
34 3:06 PM 9 17.00 17.00 3:23 PM 186.00 244.00 220.00
29 3:23 PM 4 12.00 12.00 3:35 PM 196.00 244.00 225.00
28 3:35 PM 1 8.00 8.00 3:43 PM 201.00 244.00 229.00
32 3:43 PM 7 12.00 12.00 3:55 PM 202.00 253.00 234.00
36 3:55 PM 1 8.00 8.00 4:03 PM 207.00 258.00 243.00
31 4:03 PM 1 8.00 8.00 4:11 PM 208.00 254.00 239.00
26 4:11 PM 10 17.00 17.00 4:28 PM 209.00 259.00 235.00
25 4:28 PM 4 12.00 12.00 4:40 PM 219.00 263.00 244.00
29 4:40 PM 9 17.00 17.00 4:57 PM 224.00 277.00 253.00
33 4:57 PM 9 17.00 17.00 5:14 PM 234.00 291.00 267.00
28 5:14 PM 3 8.00 8.00 5:22 PM 244.00 287.00 272.00
23 5:22 PM 8 12.00 12.00 5:34 PM 245.00 287.00 268.00
27 5:34 PM 5 12.00 12.00 5:46 PM 250.00 296.00 277.00
22 5:46 PM 4 12.00 12.00 5:58 PM 255.00 296.00 277.00
26 5:58 PM 10 17.00 17.00 6:15 PM 260.00 310.00 286.00
30 6:15 PM 6 12.00 12.00 6:27 PM 270.00 319.00 300.00
34 6:27 PM 10 17.00 17.00 6:44 PM 275.00 333.00 309.00
38 6:44 PM 8 12.00 12.00 6:56 PM 285.00 342.00 323.00
42 6:56 PM 6 12.00 12.00 7:08 PM 290.00 351.00 332.00
46 7:08 PM 2 8.00 8.00 7:16 PM 295.00 356.00 341.00
50 7:16 PM 1 8.00 8.00 7:24 PM 296.00 361.00 346.00
54 7:24 PM 3 8.00 8.00 7:32 PM 297.00 366.00 351.00
 Daniel Sepulveda

W 87.46
lambda 0.16
Av. People in the sy 13.88

Waiting times
350

300

250

200
Minutes

150

100

50

0
1 4 7 10 13 16 19 22 25 28 31 34 37 40 43 46 49 52 55 58 61
Patient number

Column J Column P
X Y Mapping Time between Arrivals Probability
1 3 0.5 3 0.5
2 3 0.8 8 0.3
3 3 1 12 0.2
4 3
5 3 Lambda 6.3
6 8
7 8
8 8
9 12
10 12
X Y Mapping Doctors Service Time Probability
1 8 0.3 5 0.3
2 8 0.8 8 0.5
3 8 1 12 0.2
4 12
5 12
6 12
7 12
8 12
9 17
10 17
 Average time in the
Experiment system
1 18.07
2 24.04
3 18.93
4 22.39
5 17.36
6 20.43
7 18.32
8 37.46
9 18.07
10 18.46
11 15.89
12 19.25
13 18.18
14 18.25
15 19.75

n 15
Average 20.32
SD 5.14

Confidence 95%
z-confidence 1.96

LCL 17.72
UCL 22.93