2  npack the black (BK) ink bottle.

Hold the ink bottle upright

U 8 Close the ink tank cover, then close the scanner unit.
ET-3843 2 Choose a setup method and slowly turn the bottle cap to remove it.

Start Here The Epson Smart Panel® app can help you set up your printer
through an interactive, step-by-step process using your
smartphone or tablet.

IMPORTANT: Before using this product, make sure you read

these instructions and the safety instructions in the online User’s or
Guide.
To use your mobile device If you do not want to use a mobile Caution: Do not shake or squeeze the ink bottle. Do not touch the
top of the ink bottle after its cap is removed.
for setup, continue to device for setup, skip to the 9  aise the control panel, then press the power button to
R
step 1. “Fill ink tanks” section below. 3 Insert the ink bottle into the filling port. turn on the product. The power light flashes.

1 Unpack 1  ownload the Epson Smart Panel app

D
from your device’s app store. Do not
launch the app yet.

2 Press the power button to turn on the product. Note: If an error code appears, turn off the product and check
that no protective material has been left inside the product.
Note: Do not open the ink bottles until you are ready to fill the ink
tanks. The ink bottles are vacuum packed to maintain reliability. 10 Select your language.
Note: Do not force the bottle into position; each bottle is keyed for
1 Remove all protective materials from the product. each color. Note: You can change this setting later using the product’s
control panel. For more information, see the online User’s Guide.
4  ait for the ink to fill the tank.
W
Do not squeeze the bottle or 11 When an Epson Smart Panel message appears on the
allow it to contact any other LCD screen, select the option to continue setup without
Note: Do not connect your product to your computer yet. surface. the app.

3  aunch the app and follow its instructions to set up your

L Note: Ink flows into the tank and 12 When the message to see the Start Here sheet appears
product. If necessary, tap the + icon on the top right corner stops automatically when the ink on the LCD screen, press and hold the help button for
tank is filled to the upper line. If 5 seconds.
of the app’s home screen, tap Start setting up, and follow
ink does not flow from the bottle,
the instructions to set up your product. lift and reinsert the bottle. 13 Follow the on-screen instructions to start ink charging. Ink
For information on connecting your product to a computer, using charging takes about 10 minutes.
5  hen the ink tank is full, remove the ink bottle and securely
W
voice-activated printing, or solving problems, or for details on close it with the bottle cap. If any ink remains in the bottle, Note: When the power light stops flashing, ink charging is
Caution: Do not touch the flat white cable or the ink tubes and reaching Epson support, see the sections on the back of this close the bottle and store it for later use. complete. Once initial setup of the printer is complete, you can
their translucent cover. sheet. top off the ink tanks with any remaining ink. See the online User’s
Guide for instructions.
2  onnect the power cord to the back of the product and to
C
an electrical outlet. Caution: Do not unplug or turn off the product, or raise the

3 Fill ink tanks scanner unit while the product is charging or you’ll waste ink.

Warning: Keep the ink bottles out of the reach of children and do not
drink the ink.

Caution: This product requires careful handling of ink. If ink spills, wipe
it off immediately with a damp towel to avoid permanent stains. If ink gets
on your clothes or belongings, it may not come off. Note: Do not leave the ink bottle inserted; otherwise the bottle may
Caution: Do not connect to your computer yet. be damaged or ink may leak.
Note: Note: After some ink is used for charging, the rest is available for
6 Securely close the black ink tank cap. printing.
• Epson cannot guarantee the quality or reliability of third-party ink.
• U
 se the ink bottles included with the printer to set up the product. Part 14 Press the OK button to proceed with initial setup.
of the ink will be used to charge the print head. These bottles may print
fewer pages compared with replacement ink bottles. 15 Follow the on-screen instructions to adjust the print
• E
 pson strongly recommends the use of genuine ink to ensure optimal quality of your product.
print quality and performance.
Note:
1  ith the scanner unit raised, open the ink tank cover, then
W • You need to load paper before you can adjust the print quality.
open the cap for the black (BK) ink tank. See “Load paper” on this sheet for details.
• Select Adjust Later if you want to adjust the print quality later.
7 Repeat the previous steps for the other colors. For more information, see the online User’s Guide.

Caution: After setup, periodically inspect the ink levels to ensure they
do not fall below the lowest lines on the tanks. Prolonged use when
ink is below the lowest line could damage the product. See the online
User’s Guide for refilling instructions.

Note: Refer to the color-coded sticker to identify the color of each

tank.
 2  npack the black (BK) ink bottle. Hold the ink bottle upright
U 8 Close the ink tank cover, then close the scanner unit.
ET-3843 2 Choose a setup method and slowly turn the bottle cap to remove it.

Start Here The Epson Smart Panel® app can help you set up your printer
through an interactive, step-by-step process using your
smartphone or tablet.

IMPORTANT: Before using this product, make sure you read

these instructions and the safety instructions in the online User’s or
Guide.
To use your mobile device If you do not want to use a mobile Caution: Do not shake or squeeze the ink bottle. Do not touch the
top of the ink bottle after its cap is removed.
for setup, continue to device for setup, skip to the 9  aise the control panel, then press the power button to
R
step 1. “Fill ink tanks” section below. 3 Insert the ink bottle into the filling port. turn on the product. The power light flashes.

1 Unpack 1  ownload the Epson Smart Panel app

D
from your device’s app store. Do not
launch the app yet.

2 Press the power button to turn on the product. Note: If an error code appears, turn off the product and check
that no protective material has been left inside the product.
Note: Do not open the ink bottles until you are ready to fill the ink
tanks. The ink bottles are vacuum packed to maintain reliability. 10 Select your language.
Note: Do not force the bottle into position; each bottle is keyed for
1 Remove all protective materials from the product. each color. Note: You can change this setting later using the product’s
control panel. For more information, see the online User’s Guide.
4  ait for the ink to fill the tank.
W
Do not squeeze the bottle or 11 When an Epson Smart Panel message appears on the
allow it to contact any other LCD screen, select the option to continue setup without
Note: Do not connect your product to your computer yet. surface. the app.

3  aunch the app and follow its instructions to set up your

L Note: Ink flows into the tank and 12 When the message to see the Start Here sheet appears
product. If necessary, tap the + icon on the top right corner stops automatically when the ink on the LCD screen, press and hold the help button for
tank is filled to the upper line. If 5 seconds.
of the app’s home screen, tap Start setting up, and follow
ink does not flow from the bottle,
the instructions to set up your product. lift and reinsert the bottle. 13 Follow the on-screen instructions to start ink charging. Ink
For information on connecting your product to a computer, using charging takes about 10 minutes.
5  hen the ink tank is full, remove the ink bottle and securely
W
voice-activated printing, or solving problems, or for details on close it with the bottle cap. If any ink remains in the bottle, Note: When the power light stops flashing, ink charging is
Caution: Do not touch the flat white cable or the ink tubes and reaching Epson support, see the sections on the back of this close the bottle and store it for later use. complete. Once initial setup of the printer is complete, you can
their translucent cover. sheet. top off the ink tanks with any remaining ink. See the online User’s
Guide for instructions.
2  onnect the power cord to the back of the product and to
C
an electrical outlet. Caution: Do not unplug or turn off the product, or raise the

3 Fill ink tanks scanner unit while the product is charging or you’ll waste ink.

Warning: Keep the ink bottles out of the reach of children and do not
drink the ink.

Caution: This product requires careful handling of ink. If ink spills, wipe
it off immediately with a damp towel to avoid permanent stains. If ink gets
on your clothes or belongings, it may not come off. Note: Do not leave the ink bottle inserted; otherwise the bottle may
Caution: Do not connect to your computer yet. be damaged or ink may leak.
Note: Note: After some ink is used for charging, the rest is available for
6 Securely close the black ink tank cap. printing.
• Epson cannot guarantee the quality or reliability of third-party ink.
• U
 se the ink bottles included with the printer to set up the product. Part 14 Press the OK button to proceed with initial setup.
of the ink will be used to charge the print head. These bottles may print
fewer pages compared with replacement ink bottles. 15 Follow the on-screen instructions to adjust the print
• E
 pson strongly recommends the use of genuine ink to ensure optimal quality of your product.
print quality and performance.
Note:
1  ith the scanner unit raised, open the ink tank cover, then
W • You need to load paper before you can adjust the print quality.
open the cap for the black (BK) ink tank. See “Load paper” on this sheet for details.
• Select Adjust Later if you want to adjust the print quality later.
7 Repeat the previous steps for the other colors. For more information, see the online User’s Guide.

Caution: After setup, periodically inspect the ink levels to ensure they
do not fall below the lowest lines on the tanks. Prolonged use when
ink is below the lowest line could damage the product. See the online
User’s Guide for refilling instructions.

Note: Refer to the color-coded sticker to identify the color of each

tank.
4 Load paper
• The printer can only connect to a network that supports 2.4
Need paper and ink?
5 Install software GHz connections. If your router offers both 2.4 GHz and 5 GHz
connections, make sure 2.4 GHz is enabled.
Ensure brilliant results with Epson specialty
See the online User’s Guide for information about loading Note: • If you see a firewall alert message, click Unblock or Allow to
and plain papers, engineered specifically for
capacity, available paper types and sizes, using the ADF, and • An Internet connection is required to obtain the product software. let setup continue.
Epson printers. Find Epson papers and Epson
loading envelopes. • T
 o print from a Chromebook™, go to • If your network has security enabled, make sure you enter your Genuine ink at http://epson.com (U.S. sales)
http://epson.com/support/chromebookprint (U.S.) or network password (WEP key or WPA passphrase) correctly. Be or http://epson.ca (Canadian sales) and at
1  ake sure the product is not charging ink, and then open
M http://epson.ca/support/chromebookprint (Canada) for instructions. sure to enter your password in the correct case. Epson authorized resellers. Call
the front of the paper cassette and pull out the paper 800-GO-EPSON (800-463-7766).
cassette. 1  ake sure the product is NOT CONNECTED to your
M • Print a network connection report to identify network problems
computer. and solutions. See your online User’s Guide for instructions.

Windows®: If you see a Found New Hardware screen, click Cancel

and disconnect the USB cable.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
2  ownload and run your product’s software package. For
D Then clean the print head, if necessary. See the online User’s
the latest software, visit http://epson.com/support/et3843 Guide for more information.
(U.S.) or http://epson.ca/support/et3843 (Canada). ET-3843 replacement inks

3  ollow the instructions on the computer screen to run the

F The product’s screen is dark. Black Cyan Magenta Yellow
setup program. Make sure your product is turned on, and press any button to 502120 502220 502320 502420
2 Slide the side edge guides all the way out. wake it from sleep mode.
4  hen you see the Select Your Connection screen, select
W
one of the following and follow the on-screen instructions:
Setup is unable to find my product after connecting it
• Wireless connection with a USB cable.
In most cases, the software installer automatically Make sure your product is on and the USB cable is securely
attempts to set up your wireless connection. If setup is connected.
unsuccessful, you may need to enter your network name
(SSID) and password.

• Direct USB connection

Make sure you have a USB cable (not included). Any questions?
3 Insert paper with the glossy or printable side down.
• Wired network connection User’s Guide
Make sure you have an Ethernet cable (not included).
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to

access the online User’s Guide.
Mobile and voice-activated printing If you don’t have a User’s Guide icon, go to the Epson website,
as described in “Technical support.”
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
Note: Make sure the paper is loaded against the front edge guide and tap the menu icon to select the print option.
Videos
and not sticking out from the end of the cassette.
Visit http://epson.com/support/et3843videos (U.S.) or
• Turn your mobile device into an intuitive, easy-to-use printing
4  lide the side edge guides against the paper, but not too
S http://epson.ca/support/et3843videos (Canada) to view
and scanning control center with Epson Smart Panel.
tightly. Close the front of the cassette. support videos.
Download the app from your mobile device’s app store.
• Print from wherever you are, next to your printer or Technical support
remotely, with Epson Connect™. Learn more at
http://epson.com/connect (U.S.) or Visit http://epson.com/support/et3843 (U.S.) or
http://epson.ca/connect (Canada). http://epson.ca/support/et3843 (Canada) to download drivers,
view manuals, get FAQs, or contact Epson.
• Use voice-activated assistants to print a variety of creative and
everyday items from your Epson® product. Simply add your Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 am
product to an Epson Connect account, then link the account to 4 pm, Pacific Time, Monday through Friday. Days and hours
to a voice-activated assistant. See http://epson.com/voice of support are subject to change without notice. Toll or long
(U.S.) or http://epson.ca/voice (Canada) for more information. distance charges may apply.
* May require the Epson Print Enabler or Mopria Print Service app from
5 Keep the cassette flat as you insert it all the way.
Google Play™. Recycling
6 Pull out the output tray. Epson offers a recycling program for end-of-life hardware and ink
bottles. Please go to http://epson.com/recycle (U.S.) or
EPSON and Epson Smart Panel are registered trademarks, EPSON Exceed Your Vision is a
http://epson.ca/recycle (Canada) for information on how to registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
return your products for proper disposal.
Any problems? Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Network setup was unsuccessful.
Android, Chromebook, and Google Play are trademarks of Google LLC.
• Make sure you select the right network name (SSID). General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
• Restart your router (turn it off and then on), then try to connect
7 Select the paper settings on the product’s control panel.
to it again.
This information is subject to change without notice.
© 2021 Epson America, Inc., 12/21
Printed in XXXXXX CPD-61955
4 Load paper
• The printer can only connect to a network that supports 2.4
Need paper and ink?
5 Install software GHz connections. If your router offers both 2.4 GHz and 5 GHz
connections, make sure 2.4 GHz is enabled.
Ensure brilliant results with Epson specialty
See the online User’s Guide for information about loading Note: • If you see a firewall alert message, click Unblock or Allow to
and plain papers, engineered specifically for
capacity, available paper types and sizes, using the ADF, and • An Internet connection is required to obtain the product software. let setup continue.
Epson printers. Find Epson papers and Epson
loading envelopes. • To print from a Chromebook™, go to • If your network has security enabled, make sure you enter your Genuine ink at http://epson.com (U.S. sales)
http://epson.com/support/chromebookprint (U.S.) or network password (WEP key or WPA passphrase) correctly. Be or http://epson.ca (Canadian sales) and at
1 Make sure the product is not charging ink, and then open http://epson.ca/support/chromebookprint (Canada) for instructions. sure to enter your password in the correct case. Epson authorized resellers. Call
the front of the paper cassette and pull out the paper 800-GO-EPSON (800-463-7766).
cassette. 1 Make sure the product is NOT CONNECTED to your • Print a network connection report to identify network problems
computer. and solutions. See your online User’s Guide for instructions.

Windows®: If you see a Found New Hardware screen, click Cancel

and disconnect the USB cable.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
2 Download and run your product’s software package. For Then clean the print head, if necessary. See the online User’s
the latest software, visit http://epson.com/support/et3843 Guide for more information.
(U.S.) or http://epson.ca/support/et3843 (Canada). ET-3843 replacement inks

3 Follow the instructions on the computer screen to run the The product’s screen is dark. Black Cyan Magenta Yellow
setup program. Make sure your product is turned on, and press any button to 502120 502220 502320 502420
2 Slide the side edge guides all the way out. wake it from sleep mode.
4 When you see the Select Your Connection screen, select
one of the following and follow the on-screen instructions:
Setup is unable to find my product after connecting it
• Wireless connection with a USB cable.
In most cases, the software installer automatically Make sure your product is on and the USB cable is securely
attempts to set up your wireless connection. If setup is connected.
unsuccessful, you may need to enter your network name
(SSID) and password.

• Direct USB connection

Make sure you have a USB cable (not included). Any questions?
3 Insert paper with the glossy or printable side down.
• Wired network connection User’s Guide
Make sure you have an Ethernet cable (not included).
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to

access the online User’s Guide.
Mobile and voice-activated printing If you don’t have a User’s Guide icon, go to the Epson website,
as described in “Technical support.”
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
Note: Make sure the paper is loaded against the front edge guide and tap the menu icon to select the print option.
Videos
and not sticking out from the end of the cassette.
Visit http://epson.com/support/et3843videos (U.S.) or
• Turn your mobile device into an intuitive, easy-to-use printing
4 Slide the side edge guides against the paper, but not too http://epson.ca/support/et3843videos (Canada) to view
and scanning control center with Epson Smart Panel.
tightly. Close the front of the cassette. support videos.
Download the app from your mobile device’s app store.
• Print from wherever you are, next to your printer or Technical support
remotely, with Epson Connect™. Learn more at
http://epson.com/connect (U.S.) or Visit http://epson.com/support/et3843 (U.S.) or
http://epson.ca/connect (Canada). http://epson.ca/support/et3843 (Canada) to download drivers,
view manuals, get FAQs, or contact Epson.
• Use voice-activated assistants to print a variety of creative and
everyday items from your Epson® product. Simply add your Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 am
product to an Epson Connect account, then link the account to 4 pm, Pacific Time, Monday through Friday. Days and hours
to a voice-activated assistant. See http://epson.com/voice of support are subject to change without notice. Toll or long
(U.S.) or http://epson.ca/voice (Canada) for more information. distance charges may apply.
* May require the Epson Print Enabler or Mopria Print Service app from
5 Keep the cassette flat as you insert it all the way.
Google Play™. Recycling
6 Pull out the output tray. Epson offers a recycling program for end-of-life hardware and ink
bottles. Please go to http://epson.com/recycle (U.S.) or
EPSON and Epson Smart Panel are registered trademarks, EPSON Exceed Your Vision is a
http://epson.ca/recycle (Canada) for information on how to registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
return your products for proper disposal.
Any problems? Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Network setup was unsuccessful.
Android, Chromebook, and Google Play are trademarks of Google LLC.
• Make sure you select the right network name (SSID). General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
• Restart your router (turn it off and then on), then try to connect
7 Select the paper settings on the product’s control panel.
to it again.
CPD-61955