ECSWI2610 Web Based Online Proctored Exams Candidate Guidelines Ver40

Web Based Online Proctored
Exams - Candidate Guidelines
A step-by-step guide on how to

take a web-based online
proctored exam
March 2024
Version 4.0
Public
© 2017 PeopleCert | All rights reserved

Process: Quality Management & Excellence | ID No: ….ver01.0 / 28.12.17 Page 1 of 7
TABLE OF CONTENTS
1 INTRODUCTION….……………………………………………………………………………………………….4
2 CHECKING YOUR COMPUTER’S SYSTEM REQUIREMENTS ....……………………………………………4
2.1 BEFORE YOUR EXAM DAY YOU MUST CHECK YOUR COMPUTER MEETS THE FOLLOWING SYSTEM REQUIREMENTS : .. 4
2.2 HOW TO PREPARE YOUR COMPUTER FOR YOUR EXAM AND PREVENT TECHNICAL ISSUES : ................................... 4
3 PREPARING FOR YOUR EXAM DAY .. ………………………………………………………………………….6
3.1 BEFORE YOUR EXAM DAY, YOU MUST: .......................................................................................................... 6

3.2 YOUR IDENTIFICATION DOCUMENT (ID): ....................................................................................................... 6
4 OPEN BOOK EXAMINATIONS…………………………………………………………………………… ........... 8
4.1 AXELOS OPEN BOOK EXAMS ...................................................................................................................... 8

4.2 DEVOPS INSTITUTE (DOI) OPEN BOOK EXAMS ............................................................................................ 8
5 SECURITY REQUIREMENTS AND PREPARATION…………………………………………………… ......... 9
5.1 WHEN PREPARING FOR YOUR EXAM, YOU MUST ENSURE: ............................................................................... 9
5.2 THE ROOM YOU TAKE YOUR EXAM IN MUST MEET THE FOLLOWING CRITERIA : ..................................................... 9
5.3 THE COMPUTER YOU ARE USING FOR YOUR EXAM MUST MEET THE FOLLOWING CRITERIA : .................................. 9
5.4 SECURITY CHECKS .................................................................................................................................. 10
6 CONNECTING TO OUR WEB BASED EXAM DRIVER………………………………………………. .......... 11
6.1 LOG IN ................................................................................................................................................... 11

6.2 COMPATIBILITY CHECK ............................................................................................................................. 12
6.3 CHECK IN TO YOUR EXAM ......................................................................................................................... 15

Process: Manage and Support Exams
ID No: ECS_WI_26-10 Web Based Online Proctored Exams - Candidate Guidelines ver4.0 | 15/03/2024
Page 2 of 23
Document Revision History
Version Date Description of Change
4.0 15/03/2024 2024 Rebranding

Update of links in Section 2.2 How to prepare your computer for your
3.0 31/01/2024
exam and prevent technical issues
2.0 29/01/2024 Update in Section 4.1 Axelos Open Book Exams
1.0 23/01/2024 Initial Version

Page 3 of 23
This document provides important information to prepare for and take your Web Based Exam Driver
Online Proctored exam. Please read the information thoroughly at least three days before your exam
day so you are well prepared. If you require any support please contact our Customer Service Team at
customerservice@peoplecert.org
2.1 Before your exam day you must check your computer meets the following system
requirements:
• Windows® 11, Windows® 11S Windows® 10, Windows® 10S or macOS High Sierra (10.13)
onwards
• Dual-core 2.4GHz CPU or faster with 4GB of RAM (minimum)
• Microsoft Edge, Google Chrome, Opera or Safari browser is installed (Latest version
recommended). Other browsers are not compatible with our Web Based Exam Driver
• Active Full-Time/Broadband internet connection of at least 4Mbps
• 16-bit monitor (at least 15”) with screen resolution 1024 x 768 or higher
• Keyboard and mouse or another pointing device (keyboard to be set to English characters)
• A web camera (the web camera can be embedded in your computer or be external to the computer).
Make sure you can rotate the web camera through a 360-degree rotation as you will be asked to
do this on your exam day. Mobile phones cannot be used to take your exam or be used as a
substitute for the web camera
• Speakers and microphone (Headsets are only allowed during exam onboarding).
Additional considerations:
For an optimal exam experience, we suggest using a personal computer.
If you intend to use a work computer for your exam, bear in mind that work computers often have
restrictions that could affect our Web Based Exam Driver and prevent a successful exam experience.
If you use a work computer to take your exam you will need to make sure your organisation’s IT support
department is available to assist you on your exam day as you will need to share your computer screen,
microphone and camera.
2.2 How to prepare your computer for your exam and prevent technical issues:
If your computer does not meet the below specification and requirements and if you contact us up to 72
hours before your exam, we can reschedule your exam at no charge enabling you more time to prepare.
On your exam day, if the computer you use does not meet the below requirements, we may need to
close the exam session and reschedule your exam with a fee.
a) Use a computer that has the following specification or higher:

i. Windows® 11, Windows® 11S, Windows® 10, Windows® 10S or macOS High Sierra (10.13)
onwards
ii. Dual-core 2.4GHz CPU or faster with 4GB of RAM

Page 4 of 23
b) Connect to our Web Based Exam Driver at least 24 hours before your exam to carry out a
compatibility check. This helps to identify any issues and address them with you in plenty of time
before your exam. When you carry out this check you must:
o Use the same computer you will use on your exam day
o Use the same computer set up (camera, headset etc.) and network (wifi/lan) that you will use
on your exam day
o Complete the compatibility check in the same room where you will take your exam
c) Repeat the compatibility check described in point b) above approximately 2 hours before
your scheduled exam time. We strongly encourage you to do this in case there are any Operating
(OS) updates to your computer since your first compatibility check. Sometimes OS updates can
alter a computer’s configuration, so it is best to check before your exam in case you need technical
assistance from us.
If the compatibility check identifies any issues, or you experience technical issues on your exam day or
have questions, our technical support team is here to help. You can reach us 24/7/365 via our support
channels here.
You can also read our 5 Steps to Success as a short reminder of what to have ready for your exam
day.

Page 5 of 23
3.1 Before your exam day, you must:
• Add your mobile/cell phone number (including country code), to your Candidate Profile. This will
help us contact you on your exam day if you experience any difficulties
• Disable any Virtualisation Software such as VMware, Virtual PC, Virtual Box or Sandbox before
your exam day. For exam security reasons, please also close any applications that could affect the
exam process, such as chat, desktop, sharing and mail client applications
• Prepare your exam environment to meet our security requirements described in Section 5 of this
document
• Read and follow our Web Based Exam Driver instructions in Section 6 of this document. Please
note:
o If you are using a work computer and have problems when running our Compatibility Check,
please consult your IT department to check your organisation’s corporate policies regarding
accessibility to peoplecert.org domain or Audio/Video Capture and Screen Sharing via the
browser
o Corporate networks and/or VPN access may impact the service delivery of your exam. You are
advised to consult your IT department before your exam day if you have corporate network
and/or VPN access.
For an optimal exam experience, we suggest using a personal computer.
On the day of your exam, and well before your scheduled exam time, save all your work and exit
any open programs on your computer (e.g. AnyDesk, Skype, MS Teams etc.) as these could disrupt
the exam process.
3.2 Your Identification Document (ID):
On your exam day you will need to show your ID to the proctor who will verify your ID. The ID you use
on your exam day must be the same ID you used to book your exam. Your ID must be valid and meet
the criteria set out below.
If the first and last names on your ID do not exactly match the name you used to book your exam, you
will not be allowed to test, and no refund will be provided. If you do not present a valid and acceptable
ID, or if there is a name mismatch, this may result in the exam session being terminated with no refund.
In such cases, you can re-book the exam using our standard booking process.
The ID you use ID must meet the following criteria:
Please note that electronic IDs will not be accepted.
• Be current and valid – ID containing dates that have expired are not allowed
• Be an original, not a photocopy

• Include a recognisable photo of you
• Match the information you gave when you booked your exam
• Be a government-issued national/state/province identity card that is recognised by the country in
which you are a citizen or permanent resident
• Contain your full date of birth
• Contain your First/Middle Name(s) and Last Name in English (Latin) characters.
Page 6 of 23
ID not written in English-language (Latin characters) will only be accepted if you have booked your
exam selecting a proctor in your native language. Please refer to PeopleCert’s ID Policy for full detail.
If the ID you use to register for your online exam is acceptable but NOT written in English-language
letters (Latin characters), then as part of booking your exam you must pick the correct proctor language
to match your native language (*When available). For example, if your native language is Chinese and
you are using an ID that is NOT written in English-language letters (Latin characters) but instead, is
written in Chinese characters, then you must select your ‘Proctor’s language’ preference to Chinese.
When booking your exam if the ‘Proctor’s language’ or your language is not available as an option, you
must follow Steps 1 and 2 below:
Step 1: At least 48 hours before your exam, upload a clear image of your ID to your candidate profile
so we can validate your ID before your exam day.
Step 2: Email us at customerservice@peoplecert.org with the subject line ‘ID Validation Request’ and
provide us with your:
• Full Name
• Candidate ID
• Date of Birth
• Exam Date and Time
• Country of Origin.
Once we receive your email, we will validate your ID. On successful validation we will confirm this to
you, and you can proceed with your scheduled exam. If we cannot validate your ID successfully, we will
contact you to reschedule your exam, allowing you more time to obtain the necessary document(s) for
ID validation.
*Proctor languages are available for a limited range of languages as shown in the language options of
our exam booking system.
Candidates under 16 years old
Candidates under 16 years old must be supported by a Legal Guardian during exam onboarding. The
guardian must provide their ID, per our ID requirements and provide their consent for the exam to be
recorded, per PeopleCert’s Privacy Policy and Terms of Use.

Page 7 of 23
4.1 Axelos Open Book Exams
For all Axelos Open Book exams, an electronic copy of the manual will be available on your Exam
interface. During Axelos Open Book exams, you can use your official hard copy manual (if you have
one), or your eBook on a second device through VitalSource. Your second device must be set to
airplane mode.
Important note: Unofficial printed copies/versions of the manual are not allowed.
When using your official hard copy manual in an Open Book exam the following rules apply:
• Hard copy manuals may be annotated and tabulated

• Sticky notes, loose-leaf papers containing additional notes, and notes on the blank pages of the
official hard copy manual are not allowed
• To allow you to use your manual during the exam, your proctor will ask you to open it and flip
through the pages in front of the web camera.
4.2 DevOps Institute (DOI) Open Book Exams
During DOI open book exams, if you have official training materials from an Authorised Training
Organisation, you have the option to use your official hard copy learner manual or official digital learner
manual on a second device. Your second device must be set to airplane mode.
Important note: Unofficial hard copy or digital versions of the training material are not allowed.
When using your official hard copy learner manual in a DOI open book exam, the following rules apply:
• Hard copy manuals may be annotated and tabulated
• Sticky notes, loose-leaf papers containing additional notes, and notes on the blank pages of the
official hard copy manual are not allowed
• To allow you to use your manual during the exam, your proctor will ask you to open it and flip
through the pages in front of the web camera.
When using your official digital learner manual during a DOI open book exam you can view the full
official learner manual on a second portable device such as a smartphone, tablet, or laptop. Your
second device must be set to airplane mode.

Page 8 of 23
5.1 When preparing for your exam, you must ensure:
• You have the same, valid photo ID you used to book your exam
• You have another form of photo ID available and to hand in case additional ID verification is needed
on your exam day
• Your mobile/cell phone is switched on and set to silent. The device must be placed out of reach,
so you need to move away from your chair to access it
• You are prepared to complete the exam on your own, without assistance from a third party
• You do not have access to any unauthorised items, including unauthorised:

o Notes, manuals, posters etc. Official hard copy manuals and eBooks are allowed for open book
exams only. For all Axelos and DevOps exams across the Business & IT portfolio, taken in
English by non-native English speakers, the use of hard copy bilingual dictionaries (not
Thesaurus) is allowed
o Technology. This includes additional headphones, smartwatches, screen(s), monitor(s),
keyboard(s), camera(s), projector(s) or projected images/words.
5.2 The room you take your exam in must meet the following criteria:
• There is only one doorway for access in and out of the room which is visible to your web camera
throughout the exam
• The room is private, with no transparent walls (i.e., glass walls, indoor windows etc.)
• There is no background noise, and you will be alone in the room
• The walls and desk/table(s) are clear of unnecessary and/or unauthorised items (e.g., posters, post-
it notes, papers and books)
• Where note paper or other resources are allowed, you can and should have this available on your
desk for your exam. You must show these items to your proctor on request, so they can ensure
there is nothing on them that could provide an unfair advantage
• No screens are visible, other than the screen which is being used to take the exam or a second
device being used for an open book exam.
• There is adequate light so the proctor can always see you clearly. Light should not be directed
toward the web camera.
Please note: We do not advise attempting to take your exam in a bathroom/restroom.
5.3 The computer you are using for your exam must meet the following criteria:
• Your computer’s web camera is clean and free from obstruction
• Your computer screen and web camera are positioned so that you and the doorway of the room
are fully visible to the proctor through the web camera
• You can rotate your web camera 360 degrees, low and high, to show all areas of your room,
including under your desk, the desk’s surface and any other areas that may pose a risk to exam
security

Page 9 of 23
• There are no second monitors, smart accessories and/or devices connected to your computer or
accessible (unless it has been authorised for use during an open book exam)
• Your computer sound settings are set to Speakers and Microphones. For Business & IT exams
headsets are allowed only during exam onboarding and if used, your proctor will ask you to place
them on the desk, without disconnecting them, before you start the exam
• You are seated comfortably and can maintain the same position, in full view of the proctor,
throughout the exam.
5.4 Security Checks
During exam onboarding your proctor will complete a range of security checks. Your exam will not start
until your proctor is satisfied the exam regulations can be met. The security checks may include (this is
not an exhaustive list):
• Verification of your identity, including showing your ID via your web camera
• A 360-degree scan of your room, including detailed views under the desk and above/below/inside
areas of the room that may pose a risk to exam security
• A request to show your computer monitor using a mirror or your mobile/cell phone camera (in selfie
mode)
• Requests to move/remove items that may pose a risk to exam security
• Candidate security checks such as:
A close-up view of your sleeves, eyeglasses, ears and/or hair. This is necessary to ensure there are no
concealed, unauthorised devices that may pose a risk or threat to the security of the exam. Please
note, you may be asked to remove any headwear for long enough to verify the absence of any
unauthorised devices. If you require a female proctor to carry out this security check you must contact
us via email at customerservice@peoplecert.org at least three business days before your exam. If
you want to request a reasonable adjustment, please refer to our Reasonable Adjustment Policy
which can be accessed via PeopleCert’s website under the Support section. The policy details the
process you will need to follow and timeframes you need to allow for a reasonable adjustment request.
Security checks may be repeated in the exam. This may be because the proctor has observed
something that could compromise the security or integrity of the exam. You must comply with all security
check requests in a reasonable and timely manner.
Your exam session will be recorded and retained in accordance with our Privacy
Policyhttps://www.peoplecert.org/terms-of-service-and-privacy-policy
How we deal with non-compliance with our exam rules:
For minor infringements your proctor will notify you of the action required. If you do not take timely
action, or there is a significant risk to exam integrity, your exam will be suspended, and the session
terminated. Your exam may also be sent for post-exam security review/investigation. Depending on
the nature of a review and its outcomes there may be:
• A delay in the release of exam results, pending satisfactory conclusion of the review
• A requirement to re-sit the exam under the correct exam conditions
• Annulment of exam results
• Deactivation of your PeopleCert profile.

Page 10 of 23
All reviews/investigations are completed in line with our Malpractice Policy. Any actions applied by us
following a post-exam security review will be proportionate to any non-compliance identified. We will
keep you informed of the progress and final outcomes. Should a candidate disagree with any final
outcome decision they can appeal following the process set out in our published Appeals Policy.
6.1 Log In
To access our Web-Based Exam Driver, click on the link provided in the ‘Web Proctor Session Link’
email that you received from PeopleCert after booking your exam.
Alternatively, you can log in to your PeopleCert Profile, navigate to the Overview tab, and click on
'CONNECT.'
To log in to the Web Based Exam Driver or your profile, use the same credentials you use to login to
your PeopleCert Profile. If you used Facebook, LinkedIn or Google sign-in to register your profile, click
on the relevant icon to login.

Page 11 of 23
6.2 Compatibility Check
Before you take your exam, you must carry out a system compatibility check. This checks your
computers’ system integrity, audio, camera, internet connection and speed. The compatibility
check is mandatory before you can start your exam and must be completed at least 24 hours before
your scheduled exam time. When you carry out this check you must:
o Use the same computer you will use on your exam day
o Use the same computer set up (camera, headset, screen etc.) and network (wifi/lan) that you will
use on your exam day
o Complete the compatibility check in the same room where you will take your exam.
The compatibility check also identifies if you are using more than one screen. You can only have one
screen activated. If you want to use a larger screen with your computer or laptop the set up must be
as we describe in points 1 and 2 below. This set up must be completed before you carry out the
compatibility check otherwise you will not be able to successfully complete this stage.
1. Set your preferred screen as primary

2. Disconnect any other screen(s) (other than your primary screen) from your computer and make
sure the screen(s) is covered (e.g. by using a towel).
Please note that the compatibility check will not detect any security settings on your computer or
virtualisation programs that could interfere with the connection to our Web Based Exam Driver. Any
such connection interference will only be detected during actual exam connection.
The system compatibility check takes approximately 5 minutes to complete.
We also recommend you repeat the compatibility check approximately 2 hours before your
scheduled exam time in case there are any Operating (OS) updates to your computer since your first
compatibility check. Sometimes OS updates can alter a computer’s configuration, so it is best to check
before your exam in case you need technical assistance from us.
Click on ‘Compatibility check’ to start.

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Step 1: The System integrity
checks the compliance of your
computer’s Operating system, the
browser's functionality, and screen
setup requirements.
A pop-up window will appear
requesting you to select one of two
options for screen sharing (window
or entire screen). We recommend
you select the entire screen option
at this point as you will need to select
this option later in your exam.
If all checks are completed

successfully click on the ‘Next
Button’ that will be activated.
If any of the checks fail, hover over

the warning or failure icon to view the
steps required to resolve the specific
issue.
If only the yellow icon with an
exclamation mark appears, you
can still proceed to the next step.
Yellow icon notifications are there to
give you tips on steps you can take
to address the issue to reduce the
risk of experiencing a problem
during your exam.
If you receive an error and you
cannot proceed to the next step,
hover over the red error icon and
follow the on-screen steps.

Page 13 of 23
Once you have completed the steps
click on the refresh button on the top
right to repeat the check.
Step 2: To check audio, click on

‘Begin audio test’. Record a 5
second message. The recorded
message will be played back to you.
If you can hear the recorded
message, select ‘Yes’ to proceed to
the next step.
If you cannot hear the recorded
message, firstly check the sound
and microphone settings on your
computer and then select ‘No’ to
repeat the audio check.
Step 3: To check your camera is

functional, you will be asked if you
can see yourself in a specific panel.
If you can see yourself, select ‘Yes’
to proceed.
If you cannot see yourself firstly
check the camera settings on your
computer and then select ‘No’ to
repeat the camera test.
Step 4: Lastly, the system will check

if your computer can successfully
connect to PeopleCert's systems.
If the checks are completed

successfully click on ‘Next step’ to
complete our system compatibility
check.

Page 14 of 23
If one of the checks fail try
whitelisting *.peoplecert.org domain
and retry the step.
If the system compatibility check is

successful, the ‘Check in to your
exam’ button will be activated 30
minutes prior to your scheduled
exam start time.
If you could not complete the system
compatibility check even after
following the instructions for each
error and checking your computer
settings please contact our technical
support here.
6.3 Check in to your Exam
To ensure you can start your exam promptly, we strongly recommend you use the full 30-minute
exam check in timeframe. This gives you plenty of time to complete all mandatory check-in steps
before starting your exam. To complete the check-in you will be prompted in sequence to:
• Accept our Non-Disclosure Agreement

• Review the exam instructions thoroughly
• Confirm you have read and agreed to our exam rules

• Scan your ID using either your web camera to capture a picture or by uploading an image of your
ID
• Initiate the connection with your proctor by clicking on ‘Start now’.
If you successfully complete the above steps and have a few minutes left before your scheduled exam
start time, you can take a short break if you wish, though make sure you return promptly for your
exact exam start time so your proctor can connect with you.

Page 15 of 23
If you logged out after the
compatibility check you will need to:
Log back in using the same
credentials you use to login to your
PeopleCert profile. If you used
Facebook, LinkedIn or Google sign-
in to register your profile, click on
the relevant icon to login.
If you did not log out after the

compatibility check you will need to:
Click on the ‘Check in to your exam’
button which will be activated 30
minutes prior to your scheduled
exam start time.
Self-onboarding
1. Non-Disclosure Agreement
Click ‘Next step’ to accept the Non-
Disclosure Agreement and Terms
of Use. You will not be able to
continue unless you agree to them.
2. Exam instructions
Carefully read the exam
instructions before proceeding to
the next step.

Page 16 of 23
3. Check exam rules
Read the exam rules and confirm
you have read and approved all of
them. You can proceed to the next
step when you have ticked all of the
exam rules.
4. Scan your ID
You will need to upload or take a
picture of your ID so we can verify
your personal information.
Select 'Capture a photo' to capture
an image of your ID, or select
‘Upload a photo’ to upload an
image of your ID.
If you select 'Capture a photo' hold

your ID in front of the camera and
make sure the whole front side of
the document is visible. Try not to
cover any parts with your fingers.
Click on the red circle to capture the
photo.
If the photo is clear tick icon to

proceed. If the photo is not clear
click on the circular arrow to
capture again.

Page 17 of 23
If your ID does not have a back side
click on ‘My ID document has one
side only’ to proceed to the next
step.
If your document has a back side

click ‘Capture back side’
Hold your ID in front of the camera

making sure that the whole back
side of the document is visible. Try
not to cover any parts with your
fingers. Click on the red circle to
capture the photo
If the photo is clear tick icon to

proceed. If the photo is not clear
click on the circular arrow to
capture again.
If you select the option to upload a

photo click on one of the ‘Browse’
icons to upload a photo of the front
side of your ID. Make sure the
photo is clear, and all parts of the
front side are visible. If your ID has
a back side click on the other
‘Browse’ icon and follow the same
process.

Page 18 of 23
Once you have uploaded the
photo(s) click ‘Confirm & proceed’.
5. Connect to your proctor

Click ‘Start Now’ to connect with
your proctor. By clicking ‘Start Now’
you acknowledge and accept
PeopleCert’s Privacy Policy.
DO NOT close your tab or your

browser as this will terminate the
exam session.
When you are connected click on

'Start Call’ to connect with your
proctor.
Once you connect to your proctor,

a pop-up window will appear
prompting you to share your entire
screen.
Go to the Entire Screen option and
then click ‘Share’.

Page 19 of 23
Connecting with your proctor
Your proctor will:
• Ask you to check your audio and video performance
• Complete the required security checks
• Confirm your personal details. If any of the information is incorrect, please tell your proctor
immediately
• Confirm when you can start your exam.
When prompted by your proctor click ‘Next’ to continue.
Please note: Your exam session will be recorded, and your proctor will be online throughout your
exam in case you need help. You must have your microphone on throughout the exam. In case of
communication loss during the exam, the proctor will pause the exam timer to prevent any impact on
your allotted time. Once the connection is restored you can resume your exam with the same amount
of time remaining prior to the interruption.
Click ‘Start Exam’.

Page 20 of 23
6. Answer questions
The menu on the left shows the
question numbers. Make sure you
read the questions and answers
carefully. You can move from one
question to the next by clicking on
the question number or by
clicking ‘Next’. The question you
are currently working on will be
highlighted.
If you are taking any exam that requires a scenario, you have the option to open it in an electronic
form inside the exam, by clicking on the button ‘Open scenario in window’ in the top right corner.
If you are taking a Lean Six Sigma exam you:
• Can print the help file by clicking on the ‘Print Scenarios’ button before starting your exam.
Acrobat or any other PDF reader is needed to view and print the PDF files.
• Have the option to use the WebATES calculator.
To return to a question, you can

flag it, by checking the button next
to the question number on the left
menu. To unflag it, click to
deselect the flag. You can flag
more than one question.
To answer a question, click on the

letter of the answer you want to
choose. You can change your
answer by clicking on a different
option. You can review a question
as many times as you want.
A pop-up message will remind you

15 minutes before your exam time
runs out!
7. End the exam

When you have completed your
exam, click ‘End Exam’ on the
bottom right menu. If there are
unanswered questions you will be
Page 21 of 23
notified by a pop-up message.
Unanswered questions will be
marked as incorrect. You will need
to confirm you want to end the
exam.
Your answers will be automatically
submitted and it will not be possible
to make any further changes.
8. Get your results

Upon submission of your answers
you will receive a provisional result
which is subject to verification by
PeopleCert.
You can print or export your result
by clicking the corresponding
button.
Your proctor will confirm the exam
session has been successfully
completed and ask you to destroy
any notes, papers or scenarios you
used. You can then exit our Web
Based Exam Driver.
To exit the exam you can close the
tab/browser/application.

Page 22 of 23
Ε-mail: info@peoplecert.org, www.peoplecert.org
Copyright © 2024 PeopleCert International Limited and its affiliates (“PeopleCert”)
All rights reserved. No part of this document or the information in it may be copied, distributed, disclosed or used
other than as authorized by PeopleCert. PeopleCert: Dream It, Do It® and the Swirl logo are registered
trademarks of PeopleCert.
DISCLAIMER
This publication is designed to provide helpful information to the recipient. Although care has been taken
by PeopleCert in preparation of this publication, no representation or warranty (either express or implied) is given
by PeopleCert with respect to the completeness, accuracy or suitability of the information or advice contained
within it, and PeopleCert shall not be held responsible for any loss or damage whatsoever relating to such
information or advice.

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2 CHECKING YOUR COMPUTER’S SYSTEM REQUIREMENTS ....……………………………………………4

3 PREPARING FOR YOUR EXAM DAY .. ………………………………………………………………………….6

3.1 BEFORE YOUR EXAM DAY, YOU MUST: .......................................................................................................... 6

4 OPEN BOOK EXAMINATIONS…………………………………………………………………………… ........... 8

4.1 AXELOS OPEN BOOK EXAMS ...................................................................................................................... 8

5 SECURITY REQUIREMENTS AND PREPARATION…………………………………………………… ......... 9

6 CONNECTING TO OUR WEB BASED EXAM DRIVER………………………………………………. .......... 11

6.1 LOG IN ................................................................................................................................................... 11

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Version Date Description of Change

4.0 15/03/2024 2024 Rebranding

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• Dual-core 2.4GHz CPU or faster with 4GB of RAM (minimum)

• Active Full-Time/Broadband internet connection of at least 4Mbps

For an optimal exam experience, we suggest using a personal computer.

a) Use a computer that has the following specification or higher:

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© 2024 PeopleCert | All rights reserved

For an optimal exam experience, we suggest using a personal computer.

3.2 Your Identification Document (ID):

The ID you use ID must meet the following criteria:

Please note that electronic IDs will not be accepted.

• Be an original, not a photocopy

Candidates under 16 years old

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• Hard copy manuals may be annotated and tabulated

4.2 DevOps Institute (DOI) Open Book Exams

• Hard copy manuals may be annotated and tabulated

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• You do not have access to any unauthorised items, including unauthorised:

• There is no background noise, and you will be alone in the room

Please note: We do not advise attempting to take your exam in a bathroom/restroom.

• Your computer’s web camera is clean and free from obstruction

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5.4 Security Checks

• Requests to move/remove items that may pose a risk to exam security

• Candidate security checks such as:

How we deal with non-compliance with our exam rules:

• Deactivation of your PeopleCert profile.

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© 2024 PeopleCert | All rights reserved

1. Set your preferred screen as primary

The system compatibility check takes approximately 5 minutes to complete.

Click on ‘Compatibility check’ to start.

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If all checks are completed

If any of the checks fail, hover over

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Step 2: To check audio, click on

Step 3: To check your camera is

Step 4: Lastly, the system will check

If the checks are completed

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If the system compatibility check is

6.3 Check in to your Exam