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    Software Upgrade Instructions Synergy-Viking v22.0

    Uploaded by

    yesol33689
    EMG ver 22

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Software Upgrade Instructions Synergy-Viking v22.0

    Uploaded by

    yesol33689
    10 views5 pages
    EMG ver 22

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

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    EMG ver 22

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    10 views5 pages

    Software Upgrade Instructions Synergy-Viking v22.0

    Uploaded by

    yesol33689
    EMG ver 22

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    Synergy / Viking v22.

    0 Software Upgrade Instructions


    Hardware Affected Software Affected
    Systems that meet minimum Synergy 1.0 and later
    requirements for upgrade Viking 21.0 and later

    Information:
    Minimum Requirements
    Before an upgrade to version 22.0 software is attempted, it is important to check each
    individual system has the relevant absolute minimum specification below:

    Operating systems:
    Windows 98, Windows 2000, Windows XP Systems are not supported

    Viking
    You cannot upgrade from Viking 20.1 or earlier

    For version 22.0 and existing Windows systems:


    PC tower/PC laptop
    Processor: Core 2 Duo 3GHz /Intel i5 2.5GHz
    RAM: 2GB
    Operating System: Windows 7 32 bit (SP1)
    Operating System: Windows 7 64 bit (SP1)
    Operating System: Windows 8.1 64 bit
    Microsoft Office 2010 Prof. (incl. Word 2010)
    Microsoft Office 2013 Prof. (incl. Word 2013)

    For version 22.0 Win 7 systems -current production minimum system specifications are:
    PC tower / PC laptop
    Processor: Intel i5 3.1GHz / Intel i5 2.5GHz
    RAM: 4GB / 4GB
    Operating System: Windows 7 Prof. (32 bit)
    Microsoft Office 2013 (incl. Word 2013)
    Notes:
    1. It is not recommended to upgrade the operating system, because of the intricacies during an
    operating system upgrade.

    Any attempt to install Version 22.0 on a System that does not comply with
    the above will not be supported by Natus.
    Acquisition Software License.
    An updated Software license may be required, depending on your existing system. When you
    start the application you will be informed if this is the case - contact the customer support team
    with your previous license details to obtain an updated license. If you cannot contact customer
    support, there will be an “Enable Demo” button on the license dialog and this will allow you to
    use the software for 60 days by which date you should have obtained an updated license.

    Page 1 of 5
    Standalone System Upgrade procedure

    1. Close down all running Windows applications, including the Synergy/Viking Application. If
    installing on an USB based System disconnect the USB lead.

    2. Using Windows Explorer, locate the four databases,


    MedLocalConfig.mdb,
    MedLocalPatients.mdb,
    MedLocalResults.mdb and
    MedLocalLog.mdb in the path C:\Emg\Databases
    Place copies of these four databases in another location on the hard drive, or on an external
    storage media.
    (if upgrading from Synergy version 12 or to replace the databases after the upgrade is
    installed, the path will be C:\Synergy\Databases)

    3. Natus recommends making copies of the Patient data folders. Copy locally if local
    disk storage space permits or preferably use external storage media if available.
    Using Windows Explorer, locate the three Patient data folders,
    Config folder,
    Patients folder,
    Reports folder
    in the path C:\Emg or C\Synergy.
    Place copies of these three folders in another location on the hard drive, or external media
    similar to step 2 above.

    4. Insert the Version 22.0 DVD into the DVD Drive.


    The CD will autorun; if autorun has been disabled, look at the contents of the DVD with
    Microsoft Explorer and double-click on the Setup.exe program.

    5. Follow the on-screen instructions. At the Database Installation Warning message:


    Here you have the option of totally removing the current databases.
    Select “NO” to keep the current patient information and set-ups. (If a mistake is made here,
    we can recover the information, because we made a copy of the databases in step 2.).

    6. The files will now be installed onto the system.


    The unit will now warn of system reboot. DO NOT remove the EMG CD-ROM from the drive.
    Click “OK” to restart the system, and allow the unit to reboot normally.

    7. Installation Completed. Click “Finish”

    8. Click “OK” to restart the system, and allow the unit to reboot normally.

    9. To check that the installation is correct follow the procedure below:

    Page 2 of 5
    In the Synergy/Viking application, select Help, About, in the list of items displayed; check
    that the following versions are reported:

    A. EDX Systems:
    1. EDX Logic 5.8
    2. EDX DSP 20150824
    3. EDX FX2 Code 20150824
    4. HwControlTas.dll 11.2015.6.6
    5. HwConnectTas.dll 11.2015.1.14
    6. TasFX2.dll 11.2014.11.11
    7. CyUsb.sys 3.04
    8. All of the main DLL files should report 22.0

    B. UltraPro S100 Systems:


    1. UltraProS100DSP 591
    2. HwControlFeLib.dll 11.2015.4.28
    3. HwConnectFeLib.dll 11.2015.5.29
    4. FeLibFilterLib.dll 4.232.98.0
    5. USBDirectComLib.dll 4.232.98.0
    6. All of the main DLL files should report 22.0

    C. Quest Systems:
    1. QuestFx2.dll 2.2014.12.16
    2. Quest FX2 Code 20040728
    3. Quest Base Logic 02
    4. All of the main DLL files should report 22.0

    C. Plinth Systems:
    1. Plinth Software 2.48
    2. Plinth FPGA 0033
    3. Plinth EP software 2.30
    4. Plinth EP FPGA 2.1
    5. Plinth EP CPLD 2.2
    6. USB Driver 3.01
    7. All of the main DLL files should report 22.0

    D. PIU Systems:
    1. Patient Interface Unit FPGA 2
    2. Patient Interface Unit Software 1.4.0.0
    3. USB Driver 3.01
    4. All of the main DLL files should report 22.0

    Page 3 of 5
    Optional:
    In the folder named ‘Resources’ on the CD-ROM, there are sample LivePlay files, reports,
    sample patients, and reference material, which you are welcome to copy across and use. This
    file will normally be stored in the ‘My Documents’ folder on new production systems.

    Network System Upgrade procedure

    1. All systems on a network must be upgraded together.

    2. On each client, close down all running Windows applications, including the EMG Application.
    If installing on an USB based System disconnect the USB lead.

    3. On the server, ensure a backup of the databases and data has been performed.

    4. On the server, browse to the “Server Setup” folder of the EMG application DVD and double-
    click on the Setup.exe program.

    5. Follow the on-screen instructions. , ensuring you select the option to keep existing data.

    6. Installation Completed. Click “Finish”

    7. Click “OK” to restart the system, and allow the unit to reboot normally.

    8. To check that the installation has been performed correctly follow the procedure below:

    9. Run the Database Manager application and select “Yes” to upgrading the databases if
    prompted.

    10. Select Help, About option, and check the version is 22.0.

    11. On each client machine, perform an installation of the acquisition or reader software as
    described in the standalone section.

    12. Run each client application and upgrade the local databases if prompted to do so.

    13. Ensure each client connects successfully to the server – when the application is started an
    error will be displayed if there is a problem.

    Page 4 of 5
    If you have any problems, please contact:

    Your local supplier

    Or

    Natus in Europe Service.Europe@Natus.com


    USA, Canada, ROW Madison.HelpDesk@Natus.com

    Please quote the system serial number, EMG software license number and system
    configuration in any correspondence.

    Page 5 of 5

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