JD-AM A03 VZ January 2023 Comments KDK

Job Description
A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities
shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary
competencies. It is mandatory for all positions.
Position: Area Manager A03 (Tachira and Zulia State)

Reports to: Country Director
Supervision of: All staff based in the area
Duty station: San Cristobal or Maracaibo
Travel: 50%
Grade: 10
Project number: VEFX0000
Duration and type of contract: 24 months
All NRC employees are expected to work in accordance with the organisation’s core values:
dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our
actions and relationships.
Venezuela's protracted economic, social, and political crisis has led to millions of people fleeing the
country, many others being internally displaced: at least 7.6 million people are in need humanitarian
assistance or protection. NRC is present in Venezuela since 2005 and works on Information,
Counselling and Legal Assistance (ICLA), Water, Sanitation and Hygiene (WASH), Education,
Livelihoods and Food Security (LFS) and Protection from Violence (PfV) in Zulia, Tachira, Apure and
Bolivar states.
1. Role and responsibilities

The purpose of the Area Manager position is to ensure high quality and cost effective
programme/project implementation in the states of Zulia and Tachira
The following is a brief description of the role.
Generic responsibilities
1. Line management for senior project staff and support functions in the area
2. Member of the Country Management Group (CMG)
3. Compliance with and adherence to NRC policies, guidance and procedures
4. Provide area specific input on CC strategies, Country Strategy and Plan of Action
5. Organize grants opening and closure meetings and all project follow up at area level
6. Implementation of projects (including master support budget and coordinating input for
donor proposals and reports) in the area, in compliance with contractual commitments (i.e.
quality, synergies, timeliness, use of resources).
7. Assess needs, develop emergency response and implement response plans
8. Ensure optimal use of resources within the allocated project budgets and CC strategies
9. Represent NRC and networking on area level
10. Ensure that capacity building is provided to all staff in the area
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11. Ensure overall security and safety of staff in the area
12. Promote the rights of IDPs/returnees in line with the advocacy strategy
13. Responsible for implementation of Safe and Inclusive Programming Minimum Standards
across Area Office 03
Specific responsibilities
1. Contribute to NRC humanitarian access and implement the planned advocacy and
communication initiatives approved by the country office
2. Identify trends in protection context, human mobility, humanitarian gaps and donor
priorities in the area
3. Promote consolidation of the program implementation in the Zulia state
4. Consolidate and expand the new programme areas in Tachira state through a close
supervision
5. Manage relations with potential implementing partners identified
6. In close collaboration with the MEL Department, ensure relevant quality control and
monitoring/evaluation standards in the area
7. Ensure an up to date security plan is in place and respected with focus on new areas of
intervention
8. Elaborate and share a monthly Report with Country Management Group (CMG) and
extended management team.
9. Any other task or responsibility as requested by the Country Director
10. Regularly discuss and monitor the progress of implementation of the CO Action Plan
during CMG meetings
11. Support/oversee the implementation of the Country Office SIP Action Plan in Area 03
12. Use of SIP action Plans and progress to inform strategic decisions and prioritization
across the area and at CMG level
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units
or persons. Relevant interfaces for this position are:
 Proposal development, programme implementation, programme quality: Head of
Programme, CC Specialists, Grants Manager, MEL Manager
 Area operations and support processes: Head of Support, Support Managers, other
humanitarian actors
 Security and Safety of staff: Health, Safety and Security Manager, HR Manager
 Staff capacity building: Area office staff, HR Manager, Support managers
 Shared costs budget: Finance Manager, Head of Support
 Recruitment and performance follow up: HR Manager
Scale and scope of position

Staff: All staff based in the Area Office 3 (Bolivar and Delta Amacuro).
Stakeholders: UN Agencies delegations in the area (UNHCR, UNICEF, IOM, UNFPA, UNOCHA
etc.), local Government representatives; INGOs and NNGOs based in the
area.
Budgets: Target is approx. 3,5 million USD per year
Information: Ensure all departments in the Area are using NRC tools and systems. Provide
up to date information to the Country Director about situation in the Area.
Legal or The post holder will be the representative of NRC in the Area and will be the
compliance: responsible for compliance with donors on all projects implemented in this
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geographical area.
2. Competencies
Competencies are important in order for the employee and the organisation to deliver desired
results. They are relevant for all staff and are divided into the following three categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:

 Minimum 3 years of experience from working as a Senior Project Manager in a
humanitarian/recovery context
 Previous experience from working in complex and volatile contexts
 Previous management experience of complex teams
 Documented results related to the position’s responsibilities
 Knowledge about own leadership skills/profile
 Fluency in Spanish and English both written and verbal
Context/skills, knowledge and experience:

 Knowledge of the context in Venezuela is a strong asset
 Experience representing an organization with external actors
 Experience in oversight and management of support processes
 Experience in remote management of offices and teams
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency
Framework states 12 behavioral competencies, the following are essential for this position:
 Strategic thinking
 Empowering and building trust
 Managing performance and development
 Managing resources to optimise results
 Handling instable environments
3. Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with
the NRC Performance Management Manual. The following documents will be used for performance
reviews:
 The Job Description
 The Work and Development Plan
 The Mid-term/End-of-trial Period Performance Review Template
 The End-term Performance Review Template
 The NRC Competency Framework

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Job Description

Position: Area Manager A03 (Tachira and Zulia State)

1. Role and responsibilities

Scale and scope of position

Generic professional competencies for this position:

Context/skills, knowledge and experience:

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