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CHAPTER- NATURE AND

SIGNIFICANCE OF
MANAGEMENT
Q.1 "An organisation interacts with its external environment which
consists of various social, economic and political factors. In order to be
successful, an organisation must change itself and its goals according to
the needs of the environment." Identify the characteristic of
management highlighted above.
(a) Management is a goal-oriented process
(b) Management is a group activity
(c) Management is multi-dimensional
(d) Management is a dynamic function
Q.2 “The aim of a manager is to reduce costs and increase productivity
through better planning, organising, directing, staffing and controlling
the activities of the organization.” Identify the point of importance of
management highlighted above.
(a) Management helps in achieving group goals.
(b) Management increases efficiency.
(c) Management creates a dynamic organisation.
(d) Management helps in achieving personal objectives.
Q.3 “All management practices are based on the same set of principles;
what distinguishes a successful manager from a less successful one is
the ability to put these principles into practice.”
Identify the nature of management highlighted above.
(a) Management as a science
(b) Management as an art
(c) Management as a profession
(d) Management is both art and science
Q.4 “Profit maximisation as the objective of management does not
hold true and is fast changing. Therefore, if an organisation has a good
management team that is efficient and effective it automatically serves
society by providing good quality products at reasonable prices.”
Identify the characteristic of the profession that is not fully present in
management.
(a) Ethical code of conduct
(b) Restricted entry
(c) Professional association
(d) Service motive
Q.5 Mridul and his brother Rehan started a business of making
handmade cards from waste material and named it Fantasy. Their
business started flourishing. They formulated attainable and time-
bound overall goals and also framed strategies for the achievement of
these goals. For this, they gave permission to appoint the required
people who would be responsible for implementing and controlling
those strategies. On the basis of the functions highlighted above,
identify the level at which the people will be appointed for
implementing and controlling the strategies:
(a) Top-level
(b) Middle-level
(c) Supervisory-level
(d) At all levels
Q.6 _____________ comprises the lower level in the hierarchy of the
organisation.
(a) Vice president (marketing)
(b) Production manager
(c) Foremen and supervisors
(d) Chief operating officers
Q.7 Volvo Ltd.'s target is to produce 10,000 shirts per month at a cost
of Rs 100/- per shirt. The Production Manager achieved this target at a
cost of Rs 90/- per shirt. The Production Manager is
(a) efficient but not effective
(b) effective but not efficient
(c) both effective and efficient
(d) Neither effective nor efficient
Q.8 Modern organisations are characterised by a high degree of
specialisation. Specialisation arises out of the complexities of modern
technology and the diversity of tasks to be performed. Organisations,
therefore, need to employ a number of specialists. Specialists usually think
that they only are qualified to evaluate, judge and decide according to their
professional criteria. They do not take advice or suggestions from others.
This often leads to conflict amongst different specialists as well as others in
the organisation. Identify the reason why coordination is required in such a
case.
(a) Coordination ensures unity of action to avoid inter-departmental
conflicts.
(b) Coordination integrates group efforts by unifying diverse interests into
purposeful work activity.
(c) Coordination is required to reconcile the differences in approach,
interest or opinion of the specialists.
(d) Coordination ensures that all individuals work towards the common
goals of the organization.
Q.9 Ashutosh Goenka was working in 'Axe Ltd.', a company
manufacturing air purifiers. He found that the profits had started
declining from the last six months. Profit has an implication for the
survival of the firm, so he analysed the business environment to find
out the reasons for this decline. Identify the level of management at
which Ashutosh Goenka was working.
(a) Top Level Management
(b) Middle Level Management
(c) Operational Management
(d) None of these
Read the following text and answer questions number 10-15 on the basis of
the same:
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he does
not possess any specific degree for this post. Pratap is also working in this
organisation and constantly interacts with the workers and explains to them
the plans drawn by middle level management and spends a lot of time
correcting the work of Divesh, who is a new worker, and motivating him.
Q.10 Identify the function that Rani would not have to perform as a Chief
Executive Officer:
(a) Integrating diverse elements and coordinating activities of different
departments to achieve overall objectives.
(b) Ensuring that wastage is minimised and safety standards are maintained.
(c) Analysing business environment and its implication for survival of
organisation.
(d) Formulating overall organisational goals and strategies for their
achievement.
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he
does not possess any specific degree for this post. Pratap is also
working in this organisation and constantly interacts with the workers
and explains to them the plans drawn by middle level management and
spends a lot of time correcting the work of Divesh, who is a new
worker, and motivating him.
Q.11 Identify the level of management at which Vipul is working:
(a) Top level
(b) Operational level’
(c) Middle level
(d) Supervisory level
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he does
not possess any specific degree for this post. Pratap is also working in this
organisation and constantly interacts with the workers and explains to them
the plans drawn by middle level management and spends a lot of time
correcting the work of Divesh, who is a new worker, and motivating him.
Q.12 In spite of not possessing any specific degree, Vipul is working as a
Production Manager in Alpha Ltd.? This reflects that management does not
strictly meet one of the following criteria of a profession.
Identify the criterion/feature:
(a) Well-defined body of knowledge
(b) Restricted entry
(c) Service motive
(d) Ethical code of conduct
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he
does not possess any specific degree for this post. Pratap is also
working in this organisation and constantly interacts with the workers
and explains to them the plans drawn by middle level management and
spends a lot of time correcting the work of Divesh, who is a new
worker, and motivating him.
Q.13 At which level of management is Pratap working?
(a) Top level
(b) Middle level
(c) Supervisory level
(d) At both top and middle level
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he
does not possess any specific degree for this post. Pratap is also
working in this organisation and constantly interacts with the workers
and explains to them the plans drawn by middle level management and
spends a lot of time correcting the work of Divesh, who is a new
worker, and motivating him.
Q.14 As a Production Manager, identify the function that Vipul would
not perform:
(a) Ensure that his department has the necessary number of personnel.
(b) Interpret the policies framed by the Chief Executive Officer, Rani.
(c) Motivate the employees of his department to achieve the desired
objectives.
(d) Interacting with the actual workforce.
Rani is working as a Chief Executive Officer (CEO) in 'Alpha Ltd'. Vipul is
working as a Production Manager in the same organisation though he does
not possess any specific degree for this post. Pratap is also working in this
organisation and constantly interacts with the workers and explains to them
the plans drawn by middle level management and spends a lot of time
correcting the work of Divesh, who is a new worker, and motivating him.
Q.15 Identify the function that Pratap would have to perform in addition to
those mentioned in the above case.
(a) Maintaining quality of output and safety standards
(b) Implementing the plans and strategies developed by Rani
(c) Cooperate with other departments for smooth functioning of the
organization
(d) Ensuring that his department has the necessary number of personnel
Q.16 For the following statements, choose the correct option:
Statement I: Through the efforts of Top Management quality of output
is maintained, wastage of materials is minimised and safety standards
are maintained
Statement II: Foremen and supervisors comprise the middle level in the
hierarchy of the organisation.
Choose the correct option from the options given below:
(a) Statement I is correct and Statement II is not correct.
(b) Statement II is correct and Statement I is not correct.
(c) Both the Statements I and II are correct.
(d) Both the Statements I and II are not correct
Q.17 For the following statements, choose the correct option:
Statement I: A manager applies these scientific methods and body of
knowledge to a given situation, an issue or a problem in his own unique
manner
Statement II: A manager applies this acquired knowledge in a
personalised and skillful manner in the light of the realities of a given
situation.
Choose the correct option from the options given below:
(a) Statement I is correct and Statement II is not correct
(b) Statement II is correct and Statement I is not correct.
(c) Both the Statements I and II are correct.
(d) Both the Statements I and II are not correct.
Q.18 Read the following statements-Assertion (A) and Reason (R):
Assertion (A): Coordination is the essence of management.
Reason (R): Coordination is a process by which a manager synchronises
the activities of different departments. It is the force that binds all
other functions and thus called the essence of management.
Select the correct alternative:
(a) Both Assertion (A) and Reason (R) are true and Reason (R) is the
correct explanation of Assertion (A).
(b) Both Assertion (A) and Reason (R) are true but Reason (R) is not the
correct explanation of Assertion (A)
(c) Assertion (A) is true and Reason(R) is false.
(d) Assertion (A) is false and Reason(R) is true.
Q.19 Read the following statements-Assertion (A) and Reason (R):
Assertion (A): Planning can prevent problems
Reason (R): Planning can only predict the problems and prepare
contingency plans to deal with then if and when they occur.
Select the correct alternative:
(a) Both Assertion(A) and Reason (R) are true
(b) Both Assertion (A) and Reason (R) are false.
(c) Assertion (A) is true and Reason(R) is false.
(d) Assertion (A) is false and Reason(R) is true
Q.20 Read the following statements-Assertion (A) and Reason (R):
Assertion (A): Art is the skillful and personal application of existing
knowledge to achieve desired results.
Reason (R): Science is a systematised body of knowledge that explains
certain general truths or the operation of general laws.
Select the correct alternative:
(a) Both Assertion (A) and Reason (R) are true.
(b) Both Assertion (A) and Reason (R) are false.
(c) Assertion (A) is true and Reason(R) is false.
(d) Assertion (A) is false and Reason(R) is true.
Read the following text and answer questions on the basis of the same:
Mr. Araeb, the director of Shavez Ltd., dealing in costume jewellery, strongly
believes that the members of an organization should work towards fulfilling
the common organisational goals. This requires team work and integration of
efforts of all individuals, departments and specialists.
Ashita and Lakshita are employees working in Shavez Ltd. The firm secured
an urgent order for 1,000 bracelets that were to be delivered within 4 days.
They were assigned the responsibility of producing 500 bracelets each at a
cost of Rs 100 per bracelet. Ashita was able to produce the required number
within the stipulated time at the cost of Rs 55,000 whereas, Lakshita was
able to produce only 450 units at a cost of Rs 90 per unit.
Q.21 At which level of management is Mr. Araeb working in Shavez Ltd.?
(a) Top Management
(b) Middle Management
(c) Operational Management
(d) All of these
Mr. Araeb, the director of Shavez Ltd., dealing in costume jewellery, strongly
believes that the members of an organization should work towards fulfilling the
common organisational goals. This requires team work and integration of efforts of
all individuals, departments and specialists.
Ashita and Lakshita are employees working in Shavez Ltd. The firm secured an
urgent order for 1,000 bracelets that were to be delivered within 4 days. They were
assigned the responsibility of producing 500 bracelets each at a cost of Rs 100 per
bracelet. Ashita was able to produce the required number within the stipulated
time at the cost of Rs 55,000 whereas, Lakshita was able to produce only 450 units
at a cost of Rs 90 per unit.
Q.22 “This requires team work and integration of efforts of all individuals,
departments and specialists.”
Identify the concept of management discussed here
(a) Staffing
(b) Efficiency
(c) Effectiveness
(d) Coordination
Mr. Araeb, the director of Shavez Ltd., dealing in costume jewellery, strongly
believes that the members of an organization should work towards fulfilling
the common organisational goals. This requires team work and integration of
efforts of all individuals, departments and specialists.
Ashita and Lakshita are employees working in Shavez Ltd. The firm secured
an urgent order for 1,000 bracelets that were to be delivered within 4 days.
They were assigned the responsibility of producing 500 bracelets each at a
cost of Rs 100 per bracelet. Ashita was able to produce the required number
within the stipulated time at the cost of Rs 55,000 whereas, Lakshita was
able to produce only 450 units at a cost of Rs 90 per unit.
Q.23 “... strongly believes that the members of an organisation should work
towards fulfilling the common organisational goals.
Identify the characteristic of management which is reflected here.
(a) Management is a goal-oriented process
(b) Management is a group activity
(c) Management is multi-dimensional
(d) Management is a dynamic function.
Mr. Araeb, the director of Shavez Ltd., dealing in costume jewellery, strongly
believes that the members of an organization should work towards fulfilling
the common organisational goals. This requires team work and integration of
efforts of all individuals, departments and specialists.
Ashita and Lakshita are employees working in Shavez Ltd. The firm secured
an urgent order for 1,000 bracelets that were to be delivered within 4 days.
They were assigned the responsibility of producing 500 bracelets each at a
cost of Rs 100 per bracelet. Ashita was able to produce the required number
within the stipulated time at the cost of Rs 55,000 whereas, Lakshita was
able to produce only 450 units at a cost of Rs 90 per unit.
Q.24 Which of the following statement is true?
(a) Ashita is effective but not efficient
(b) Lakshita is efficient but not effective
(c) Both Ashita and Lakshita are effective and efficient
(d) Neither Ashita nor Lakshita is effective/efficient
Q.25 Match the following concepts of management in column I with
their explanations in column II.
A. Coordination (i) The force that binds all the other
functions of management
B. Efficiency (ii) Doing the right task, completing
activities and achieving goals
C. Effectiveness (iii) Doing the task correctly and with
minimum cost

(a) (i), (ii), (iii)


(b) (i), (iii), (ii)
(c) (iii), (ii), (i)
(d) (ii), (i), (iii)
Q.26 Match the following concepts of management in column I with
their explanations in column II.
A. Top Management (i) Introducing a new product line and deciding the
capital structure of the company.
B. Middle Management (ii) Recruitment of casual labourers.
C. Supervisory or (iii) Devise a suitable advertising campaign to sell a
Operational management new product/service a company is launching.

(a) (i), (ii), (iii)


(b) (ii), (i), (iii)
(c) (iii), (ii), (i)
(d) (i), (iii), (ii)
Q.27 Match the following concepts of management in column I with their
explanations in column II.
A. Management of work (i) In a factory, a product is manufactured, in a garment store a
customer's need is satisfied and in a hospital a patient is treated.
Management translates the goals to be achieved and assigns the
means to achieve it.
B. Management of people (ii) No matter what the organisation, it has some basic product or
service to provide in order to survive the flow of input material
and the technology for transforming this input into the desired
output for consumption.
C. Management of operations (iii) The task of management is to make people work towards
achieving the organisation's goals, by making their strengths
effective and their weaknesses irrelevant.

(a) (i), (ii), (iii)


(b) (ii), (i), (iii)
(c) (iii), (ii), (i)
(d) (i), (iii), (ii)
Q.28 The Topper group is looking to make a foray into manufacturing of
semiconductors and it has set up a business to seize the business
opportunity and add to its prospects in the long run. The company has
already pivoted into a number of new projects like electronics, 5G
network equipment, as well as semiconductors.
Which economic objective of management does the business seek to
fulfill?:
(a) Survival
(b) Growth
(c) Profit
(d) Efficiency
Q.29 Unlike professions such as medicine or law which require a
practising doctor or lawyer to possess valid degrees, nowhere in the
world is it mandatory for a manager to possess any such professional
degree. Identify the characteristic of the profession being discussed
above which is not being strictly met by management.
(a) Well defined body of knowledge
(b) Restricted Entry
(c) Professional Association
(d) Ethical code of conduct
Q.30 Ram Murty, a Professor of Management conducted a class on
'Management principles and explained to his students the significane
of Management Principles. In the next class, the Professor asked his
students to play roles of different managers. He gave them various
situations and asked them to think like managers and provide solutions
to the problems given in these situations. Each student applied the
principles of management to the given situation in his own
personalized manner, depending upon his creativity.
The nature of management highlighted in the above case is:
(a) Management as a Science
(b) Management as an Art
(c) Management both as an Art and as a Science
(d) Management as a Profession
Q.31 'SORT-IT Ltd.' is a leading software development company. The
company is satisfying the diverse needs of its employees. Its employees
are given competitive salaries and perks. They have been given chance
for their personal growth and development. For harmony in the
organization, management has to reconcile personal goals with
organizational objectives. Identify the objective of management being
met by 'SORT-IT Ltd.’
(a) Social
(b) Personnel
(c) Organisational
(d) Both Social and Personnel
Q.32 Hema is one of the most successful managers of her company,
'Kobe Ltd.' She uses her creativity and initiative in handling challenging
situations at work. The knowledge gained by her during her student
days at a renowned management institute as well as through her
observation and experience over the years is applied by Hema in a
skillful manner in the context of the realities of a given situation. She
often reads books and other literature in various fields of management
to keep her knowledge updated. An aspect of the nature of
management is being highlighted in the above description. Identify the
aspect.
(a) Management as a science
(b) Management as an art
(c) Management as a profession
(d) Management is both art and science
Q.33 In X Ltd., the purchase department purchased 10 tones of raw
material for the production department. However, the production
department needed just 7 tonnes. Due to this reason, goods were over
produced and were not accepted by Sales department. As a result,
some goods remained unsold. Which aspect of management is lacking?
(a) Organising
(b) Coordination
(c) Staffing
(d) Controlling
Q.34 Directors of Aman Ltd. assigned the task of implementing the
plans and policies framed by the board to all the departmental heads.
Departmental heads appointed supervisors, superintendent,
executives, etc. so that work can be assigned to workers as per the
plan. Supervisors kept a check on workers as per the plan.
Identify the feature of management highlighted in above para.
(a) Management is multi-dimensional
(b) Management is a group activity
(c) Management is a dynamic function
(d) Management is a goal-oriented process
Q.35 Social-Connect Pvt. Ltd. is a mobile manufacturing company. The
manager of the company observed that the market is dynamic and a lot
of changes were taking place in the mobile market and hence, the risk
of the product becoming obsolete is high. The designs of the phones
are governed by requirements and preferences of the customers. He
started incorporating new and advanced features taking clue from the
consumers and with the help of his workers.
Identify the characteristic of management highlighted in this case.
(a) Management is multi-dimensional
(b) Management is a group activity
(c) Management is a dynamic function
(d) Management is a goal-oriented process
Q.36 Anushka Fabric Ltd. has been able to achieve its production
targets as per plans using a new German technology. Its employees are
happy and satisfied with their pay scale and working environment in
the organisation. All the work proceeds as per plans and there is
orderliness in the entire functioning of the organisation. Identify the
feature of the management discussed above.
(a) Management is an intangible force.
(b) Management is a group activity.
(c) Management is a dynamic function.
(d) Management is a goal-oriented process.
Q.37 The Production Manager of RK Ltd. Kushagra is very popular
among his subordinates, He believes in application of scientific
principles of management to his organisation to increase productivity.
Moreover, he applies them in a personalised and a skilful manner in the
list of the realities of a given situation. Being involved in the activities of
the organisation, he studies critical situation and formulates his own
theories for a given situation. The nature of management discussed in
the above case is:
(a) Management as a Science
(b) Management as an Art
(c) Management as an Inexact Science
(d) Management as both an Art and a Science
Q.38 In Flipmart Co. Ltd. the production and sales department have to
coordinate their work, so that production takes place according to the
demand in the market. State the feature of coordination highlighted
here.
(a) Coordination integrates group efforts.
(b) Coordination ensures unity of action.
(c) Coordination is a continuous process.
(d) Coordination is an all pervasive function
Q.39 Tina, a manager of Shikhar Automobiles Ltd.: establishes an
atmosphere that encourages employees to do their best. She also
creates an environment that makes them want to work. She directs
through praise and criticism in such a way that it brings out the best in
the employee. Identify the concept highlighted in the above para.
(a) Management
(b) Coordination
(c) Organising
(d) Directing
Q.40 ABC Group of companies decided to donate 2% of its sales to
‘Child Rights and You (CRY)’ for improving the condition of children in
India. This initiative by the company was highly appreciated by the
public and their sales increased by 10%. Identify the objective of
management depicted in the given case.
(a) Organisational Objectives
(b) Social Objectives
(c) Personnel Objectives
(d) None of these
ANSWER KEY
1. Management is a dynamic function 11. Middle level
2. Management increases efficiency. 12. Restricted entry
3. Management as an art 13. Supervisory level
4. Service motive 14. Interacting with actual work force
5. Middle-level
15. Maintaining quality of output and
6. Foremen and supervisors safety standards
7. both effective and efficient 16. d)
8. Coordination is required to 17. c)
reconcile the differences in approach,
interest or opinion of the specialists. 18. a)
9. Top Level Management 19. d)
10. Ensuring that wastage is 20. a)
minimised and safety standards are
maintained.
ANSWER KEY
21. a) 31. Personnel
22. d) 32. Management as an art
33. Coordination
23. b)
34. Management is a group activity
24. a), b) 35. Management is a dynamic
25. (i), (iii), (ii) function
36. Management is an intangible
26. (i), (iii), (ii) force.
27. (i), (iii), (ii) 37. Management as both an Art and a
Science
28. Growth
38. Coordination ensures unity of
29. Restricted Entry action.
30. Management as an Art 39. Directing
40. Social Objectives

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