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BSTCH 1 XII

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Business studies

CHAPTER 1
Nature and significance of management
Multiple choice questions
Q1. "Management has to see that tasks are completed and goals are
achieved with the least amount of resources at a minimum cost."
Identify the two related concepts of management. efficiency
(a) Coordination and (c) Planning and effectiveness
(b) Efficiency and effectiveness
(d) Management and administration
Q2.Successful organisations do not achieve their goals by chance but
by following a deliberate process called:
(a) effectiveness
(b) efficiency
(c) coordination
(d) management
Q3. Management always works by keeping an end result or aim of
the organisation. All activities of managers are directing towards the
end result. It is related to which feature of management:
(a) Management is multidimensional. (b) Management is continuous.
(c) Management is intangible. (d) Management is a goal oriented
process.
Q4. Ankita has started a new business of providing organic
vegetables and fruits, although she is not having many competitors,
but still she is trying to offer goods at minimum price so that she is
able to survive in market and make sure people with limited income
can also afford her vegetables and fruits.
State the two objectives she is trying to achieve:
(a) organisational and personal (c) social and personal
(b) organisational and social (d) all of the above
Q5. On introduction of any changes in the organisations, all
employees hesitate to accept changes, Managers convince the
employees and guide them to adopt the changes! willingly.
This is related to which importance of management?
(a) Management helps in achieving group goal.
(b) Management increases efficiency.
(c) Management creates a dynamic organisation.
(d) Management helps in achieving personal objectives.
Q6. State the common feature of Science, Art and Profession which is
present in management also:
(a) Systematic body of knowledge
(b) Based on practice and creativity
(c) Use of Ethical codes
(d) Universal validity
Q7. As middle level of management makes sure that department has
the necessary personnels or employees, which level of management
makes sure right number of workers are there and they are having
good working conditions?
(a) top leve
(b) middle level
(c) supervisory level
(d) none of the above
Q8. "A manager in a conscious manner has to ensure that even
where members of a department willingly cooperate, coordination
gives direction to the willing spirit." The characteristic of
coordination being highlighted above is:
(a) Coordination is the responsibility of all managers
(b) Coordination is a deliberate function
(c) Coordination integrates group efforts
(d) Coordination is a continuous process
Q9. Identify the dimension of the characteristic of management. "it is
multidimensional", which specifies that the task of management is to
make the strengths of human resources effective and their
weaknesses irrelevant towards achieving the organisation's
objectives.
(a) Management of work
(c) Management of operations
(b) Management of people
(d) Management of goals
Q10. Unlike professions such as medicine or law which require a
practising doctor or lawyer to possess valid degrees, nowhere in the
world is it mandatory for a manager to possess any such professional
degree. Identify the characteristic of the profession being discussed
above which is not being strictly met by management.
(a) Well defined body of knowledge (c) Professional Association

(b) Restricted Entry (d) Ethical code of conduct


Q11. Ravi joined a marketing firm as a Sales manager. On his first day
in the company, during the orientation programme, the CEO of the
company told Ravi that he will have to simultaneously perform the
functions of management (planning, organising, staffing, directing,
controlling) all the time. Which characteristic of management was
the CEO referring to?
(a) Management is a continuous process
(b) Management is all pervasive
(c) is multidimensional
(d) Management is goal oriented
Q12. Silico Ltd. has appointed the former Consulting executive of Shri
Shakti Ltd. Rajan Bahl as its Vice President. What will be his basic
task?
(a) To integrate diverse elements and coordinate activities of
different departments
(b) To carry out plans formulated by top managers
(c) To oversee the efforts of the workforce
(d) Help to maintain quality of output.
Q13. "It involves leading, influencing and motivating the employees
to perform the assigned task".
highlights which function of management?
(a) Staffing
(b) Planning
(c) Directing
(d) Controlling
Q14. "What distinguishes a successful manager from a less successful
one is the ability to put the principles into practice." Which aspect of
the nature of management is highlighted in the above statement?
(a) Management as a science
(b) Management as an art
(c) Management as a profession
(d) Management is an intangible force
Q15. Assertion (A) Management is a tangible force and its presence
can be felt in the way organization functions.
Reason (R): The effect of management is noticeable in an
organisation where targets are met according to plan, employees are
happy and satisfied, and there is orderliness instead of chaos.
(a) Both Assertion (A) and Reason (R) are true
(b) Both Assertion (A) and Reason (R) are false
(c) Assertion (A) is true and Reason (R) is false
(d) Assertion (A) is false and Reason(R) is true

Short answer type questions

Q16. Explain the term “management” in brief.


Q17. Explain, how management helps in the development of society?
Q18. “Management is considered as a full fledged profession.” Do
you agree with the statement? Give reason in support of your
answer.
Q19. Bring out differences between effectiveness and efficiency.
Q20. Explain any four characteristics of ‘Management’.
Long answer type questions
Q21. ‘Management is considered to be both and art and science.’
Explain.
Q22. State any four functions to be performed at supervisory level of
management.
Q23. State any four functions of top level management.
Q24.” coordination is regarded as an essence of management rather
than a separate function of manager” Do you agree with the
statement. Give reason.
Q25. Discuss the need of coordination in management.
Q26. ‘Management is a series of continuous interated functions’
Comment and Briefly explain the five functions of Management.

Case-based Question
A business organisation attains top position only because of the
quality of management. Successful organisations do not achieve their
goals by chance but by following deliberate process called
management. On the other hand, lack of proper management results
in wastage of time, money and efforts. Most of businesses fail due to
poor management. Management is a life-giving element in every
business. Without it, the resources of production will remain
resources and shall never become production.

Q27. A successful organisation achieves its goal not by chance but by


following a process called:
(a) Coordination
(b) Planning
(c) Management
(d) Controlling

Q28. Management is called a process because


(a) It involves coordination
(b) It involves series of functions
(c) It involves achieving multiple objectives
(d) None of the above
Q29. Good manager not only focuses on prosperity of management
but he also focuses on prosperity of employees. This is related to
which importance of management?
(a) management helps in achieving organisational's goal
(b) Management creates dynamic organisation
(c) Management improves efficiency
(d) Management helps in achieving personal goals
Q30. In absence of management, resources:
(a) Never become production (c) Can not be used efficiently
(b) Can not be used effectively (d) All of the above
Q31. There may not be physical presence of management but lack of
management can be felt easily. This is related to which feature of
management
(a) Intangible (c) Group activity
(b) Pervasive (d) Continuous

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