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    Ali's CV Update

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    a.omarjuma93

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    © All Rights Reserved
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    Ali's CV Update

    Uploaded by

    a.omarjuma93
    13 views3 pages

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    Ali's CV update (1)

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    13 views3 pages

    Ali's CV Update

    Uploaded by

    a.omarjuma93

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    CURRICULUM VITAE

    Ali Omar Juma


    Address: Tanzania, Zanzibar
    Phone: +255 719 874 456 / 0684 297 502
    Email : a.omarjuma93@gmail.com

    Personal Particulars

    Surname : Juma
    Middle Name : Omar
    First Name : Ali
    Nationality : Tanzanian
    Date of Birth : 3rd June 1993
    Place of Birth: Zanzibar
    Gender : Male
    Marital Status : Married
    Languages : English and Swahili

    Personal statement

    I am a highly organised individual with great communication and interpersonal skills, and have
    six years’ experience working as a receptionist. I enjoy a varied and busy workday, and have
    good literacy and computer skills.

    Key Skills

    • Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
    • Excellent communication skills, both written and verbal

    Employment History

    Receptionist & Buggy driver, Safira Blu Luxury Resort and Villa , Tazari
    kisanakani.
    (November 2022– up to date 2023)
    • Welcome guest and in professional way with a smiling face
    • Do check in and check out of the guests in professional way
    • Taking responsibility in the night auditing process
    • Handled payments through cash, checks and credit cards
    • Handle pickups and drop off of guests using the buggy within the resort
    • Take guests baggage in and out of the villa

    Free CV template by reed.co.uk


    Receptionist supervisor , Palumbo Kendwa , Nungwi
    (August 2017– October 2022)
    Achievements and responsibilities:

    • Assist FO Manager in the interview process to establish a hospitality-oriented team.


    • Updated and recreated Handlery In-house Directory to be placed in Guest rooms.
    • Ensure that guest receive the customer service indicated by our cultural core, policy and
    standards.
    • Handle all guest complaints and request as to ensure guest satisfaction.
    • Monitored guest satisfaction processes, responded to guest concerns and inquiries.

    Receptionist, Palumboreef Beach Resort , Uroa


    (March 2015 – January 2017 )

    • Answered telephonic and in-person queries related to hotel services and resolved any
    issues
    • Processed guests' check ins and outs
    • Prepared and completed room and restaurant bills
    • Assisted guests' in storing valuables in secure deposit box
    • Liaised with other departments of hotel
    • Handled payments through cash, checks and credit cards

    Education

    Daressalm institute of technology /Daresalam


    (September 2012 – June 2014)

    A-levels:
    • General Studies – D
    • English – C

    Msambweni secondary school / Kenya


    (February 2008– November 2011)

    7 GCSEs, grade A-C, including Maths and English

    Shimoni Primary school /Kenya


    (February 2000– November 2007)

    7 GCPEs, grade A-C, including Maths and English

    Language skills

    • English – passive
    • Swahili – passive

    Free CV template by reed.co.uk


    Hobbies & Interest

    I am involved in the home football team as a team captain for me to refresh my mind. Am also
    involved in blogging in order for me to learn more about new languages and speak in front of big
    groups.

    References
    Mohamed Ali Barout
    Front office manager
    Palumboreef Beach Resort
    Contact : +255773899900

    Free CV template by reed.co.uk

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