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Buan Jamilah Iv-4 Quiz1

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OPERATIONS MANAGEMENT

QUIZ 1
Buan, Jamilah Marie M.
BSBA IV – 4
Instructions:
1. Draw the diagram of the 7 basic tools of quality
2. Define each stage
3. Explain each stage with example.

1. Stratification
It is a quality assurance
technique for classifying the data,
objects, and people into separate
groups. Using stratification to divide
your data might help you establish its
significance, exposing patterns that
would not otherwise be visible when
it is grouped together.

2. Histogram
Illustrates the frequency distribution
of data among separate groups of a sample
in a clear and concise manner, allowing you
to easily and effectively discover areas of
improvement within your processes.
Histograms are very useful for classifying
the frequency of your data, such as age,
days of the week, physical measures, or any
other category that may be displayed in
chronological or numerical order.
3. Check Sheet (or Tally Sheet)
Used for gathering
quantitative or qualitative data.
A check sheet gathers data in
the form of check or tally marks
that show how many times a
given value has happened,
allowing you to rapidly zero in
on errors or mistakes within your process or product, defect patterns, and even
particular defect causes.
4. Cause-and-effect
diagram (Ishikawa or
fishbone diagram)
The fishbone
diagram, created by Kaoru
Ishikawa, helps users in
identifying the many
variables (or causes) that
result to an effect, which is
typically presented as a
problem to be solved. The causes and subcauses of a fishbone diagram are often
classified into six major groups: measurements, materials, personnel, environment,
techniques, and machines.
5. Pareto Rule (80 – 20 rule)
This rule assumes that in
any process, 20% of major
factors, commonly referred to as
the "vital few," create 80% of the
process's or system's issues.
The remaining 20% of issues are
caused by 80% of minor causes.
The Pareto chart's goal is to emphasize the relative significance of various
parameters, helping you to identify and focus your efforts on the elements that have
the greatest influence on a specific area of a process or system.
6. Scatter Diagram
The most helpful in showing the
connection between the two
variables, making it appropriate
for quality assurance
professionals attempting to
discover cause and effect
correlations. When used to
define relationships between
quality problems and possible
reasons such as environment, activity, personnel, and other variables, scatter
diagrams may be useful as a quality control tool.

7. Control chart (Shewhart chart)


This quality improvement
method, named after Walter A.
Shewhart, can help quality
assurance professionals in
determining whether or not a
process is stable and
predictable. Control charts show
an average or mean by using a
central line, as well as upper
and lower control limits based on historical data. By projecting process performance,
a control chart may save your company time and money, particularly in terms of what
your client or organization expects in your end product.

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