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As economies around the world encounter uncertainty in global markets and companies try to find
different ways to reduce cost, which in many cases have resulted in the reduction of the work force.
To stay competitive a company will have to keep its employees fully involved in everything that is
happening towards their business outcomes. The Hawthorne plant created an Industrial Research
Division in the early work on morale. Our findings provide support for some elements in this model,
but not all. This view has been present in the literature since the first studies by. Scholars can use
them for free to gain inspiration and new creative ideas for their writing assignments. This paper is
focused to understand the theoretical framework of job satisfaction. This study guides the
management to devise the effective strategies to improve the employee retention. It is widely
accepted that employee contributions are directly responsible for the overall performance of an
organization. Job satisfaction is a complex phenomenon that has been studied quite extensively.
Report this Document Download now Save Save JOB SATISFACTION: A LITERATURE
REVIEW For Later 0 ratings 0% found this document useful (0 votes) 2K views 10 pages Job
Satisfaction: A Literature Review Uploaded by Be Kep AI-enhanced title Job satisfaction represents
one of the most complexareas facing today’s managers when it comes to managing their. REVIEW
OF THE LITERATURE Although it has been more common to investigate employee attitude data at
the individual employee level, researchers have begun to explore similar relationships at the business-
unit level and the organizational level. In a constantly changing world of today, where past is
replaced by dynamic present and the dynamic present is being replaced by more challenging future,
the old ways of doing. Female juniors with less effective skills for coping with stress and who
exercised less frequently on a weekly basis were more likely to leave. The action you just performed
triggered the security solution. Influence of leadership styles on job satisfaction of employees in
small and. By continuing we’ll assume you’re on board with our. Industrial Management, 48(1), pp.
18-23,5. Gitman, L. J.; McDaniel, C. D. (2008) The Future of Business: the essentials. 4th Edition.
Mason: South-Western Cengage Learning. Gregory, K. (2011), The Importance of Employee
Satisfaction. Review of literature gives the opportunity to research worker to get information related
to what has been already done in the area of job satisfaction and absenteeism. Download Free PDF
View PDF Examination of Factors that Influence the Job Satisfaction of Employees in Different
Workplaces Catovic Azra Increased interest in the meaning of work and the belief that the degree of
satisfaction with the work affects aspects of behavior, such as productivity, absence from work and
reorientation led to the need to explore this relationship. International Journal of Contemporary
Hospitality Management, 23(6), pp. 784-802. Ravlin, E. and Meligno, B. (1998) Individual Values in
Organization: Concepts, Controversies and Research. MEHTA 2 ABSTRACT Motivated and
engaged employees tend to contribute more in terms of organizational productivity and support in
maintaining a higher commitment level leading to the higher customer satisfaction. It is the degree to
which employees enjoy their jobs (McCloskey and McCain 1987). Job analysis is the process of
obtaining information about jobs i. Multiple Linear Regression was used to access the relationship
between factors influencing job satisfaction and other variables. Here I want somebody who is
hungry, eager, jumps out of the bed in the morning and rush to work to do a good job. ” So in
practical situations, organizations are not really pleased in having just satisfied employees, they’re
akin to employees showing eagerness and desire to come to work for success. Welfare measures may
be both voluntary and statutory. Another popular and highly researched measure of job satisfaction is
the Minnesota Satisfaction. For example, Kumari et al. (2011) found that socio-economic and cultural
structures of a country essentially lead citizen’s perception of job satisfaction in both public and
private sectors. 3. 0 Comparison, contradiction and Evaluation. Review of literature gives the
opportunity to research worker to get information related to what has been already done in the area
of job satisfaction and absenteeism.
REVIEW OF THE LITERATURE Although it has been more common to investigate employee
attitude data at the individual employee level, researchers have begun to explore similar relationships
at the business-unit level and the organizational level. There was a statistically significant difference
between male and female employees. Much of its nature, consequences and factors have been
propagated in theories and several research studies. Organization commitment can be defined as
affiliation of employees to the organization and. Level of education is also one of the factors that can
power the way employee satisfaction is perceived. This paper is focused to understand the theoretical
framework of job satisfaction. Employees’ satisfaction is generally regarded as an i mportant
ingredient for organizational success. The action you just performed triggered the security solution.
For example, Abdel-Halim (1983) investigated 229 supervisory and non-supervisory employees in a
large retail-drug company and concluded that individuals who have high need-for-independence
performed better and were more satisfied with high participation for non-repetititive tasks (Kam,
1998). Topics on gender and leadership style have attracted many researchers from various field of
study particularly in psychology and management discipline. Junior personnel with psychological
strain in 2007 had an increased risk of turnover in the next five years. LITERATURE REVIEW The
literature search focused on reducing the absenteeism due to job dissatisfaction. Today the facets of
the JDI are generally assessed by modifying. Review of literature gives the opportunity to research
worker to get information related to what has been already done in the area of job satisfaction and
absenteeism. This document discusses human resource management and its role in contemporary
organizations. Having good relationships with the colleagues, high salary, good working conditions,
training. It focuses on its research studies on understanding of the concept, various factors
influencing it and proposes directions for future research. Negative experiences emanating from low
pay, less than stimulating jobs and criticism create a negative internal state. An incidental finding was
that the odds of turnover were three times greater in female officers with children than in female
officers with no children. Reuben Chirchir 409 945-1-pb 409 945-1-pb Devrupam SH An
Investigation into Employee Job Satisfaction and Its Impact on Organizatio. Demographic Factors
and Job Satisfaction: A Case of Teachers in Public Primar. 409 945-1-pb 409 945-1-pb An
Investigation into Employee Job Satisfaction and Its Impact on Organizatio. Penelitian ini bertujuan
untuk mengetahui pengaruh signifikan dari keterlibatan kerja, iklim organisasi, dan kepuasan kerja
terhadap komitmen organisasional karyawan restoran ingka di Kerobokan. There are several actions
that could trigger this block including submitting a certain word or phrase, a SQL command or
malformed data. Industrial Management, 48(1), pp. 18-23,5. Gitman, L. J.; McDaniel, C. D. (2008)
The Future of Business: the essentials. 4th Edition. Mason: South-Western Cengage Learning.
Gregory, K. (2011), The Importance of Employee Satisfaction. Penelitian ini dilakukan pada restoran
ingka di Kerobokan. Hauser, Taylor and the various projects at the Western Electric plants in
Hawthorne. Tqm report THE STUDY OF COCA COLA BOTTLING COMPANY Tqm report THE
STUDY OF COCA COLA BOTTLING COMPANY A STUDY ON CUSTOMER SATISFACTION
IN RAMESH ELECTRICALS AND CONTRACTORS A STUDY ON CUSTOMER
SATISFACTION IN RAMESH ELECTRICALS AND CONTRACTORS Study on the Stress Level
Study on the Stress Level Impact of Customer Satisfaction on the Business Impact of Customer
Satisfaction on the Business Final Report of capstone on Employees satisfaction in Proodle
organisation (P. Additionally, employee satisfaction is another HR issue faced by the employers
today. Review of Literature on the Study of Job Satisfaction of the Teachers of Higher Education
Institutions Job Satisfaction is a very popular area of study and so there is a big number of research
work done. Forest and Wildlife Research Center, Research Bulletin FP 362, Mississippi State
University. 7 pp. Yee, R. W. Y., Yeung, A. C. L., Cheng, T. C. E. (2008), The Impact of Employee
Satisfaction on Quality and Profitability in High-contact Service Industries.
Upload Read for free FAQ and support Language (EN) Sign in Skip carousel Carousel Previous
Carousel Next What is Scribd. Here, learn how to give various facets of job satisfaction, where staff
for managing job satis- faction. Satisfaction in the workplace is valuable to study for multiple
reasons: (a) increased satisfaction is suggested to be related to increased productivity, and (b)
promoting employee satisfaction has inherent humanitarian value (Smith et al., 1969). In addition,
job satisfaction is also related to other positive outcomes in the workplace, employee turnover, safety,
and customer loyalty and satisfaction. Now a days, dissatisfaction and higher turnover of employees
are the two problems that many organizations face these days. Every employee in the company will
have to be employee turnover, safety, and customer loyalty and satisfaction. Now, how does a factor
like age affect the level of employee satisfaction. It can be argued that there are similarities between
the definitions of job satisfaction that can be defined as positive feelings about one's job or duties.
LITERATURE REVIEW The literature search focused on reducing the absenteeism due to job
dissatisfaction. In a constantly changing world of today, where past is replaced by dynamic present
and the dynamic present is being replaced by more challenging future, the old ways of doing. In
addition to that, Gregory (2011) has also identified that employee satisfaction is essential to the
success of any business. This book contributed to a change in industrial production philosophies,
causing a shift from skilled labor and piecework towards the more modern approach o f assembly
lines and hourly wages. Research data was obtained from 94 executives who work at the factory.
Furthermore, this study examines the mediating role of customer satisfaction on the indirect. To show
how employee satisfaction result in growth, Shaw et al. (1998) as cited in Antoncic et al. (2011)
examined practices where management instills the possibility of education and training, adequate
pay, benefits, encourage high level of motivation, and the willingness of employees to invest in their
own knowledge and skills. So, it can be understood that the Public sector jobs are generally more
stable compared to the private sector, and this factor contributes to both positive and negative
perceived job satisfaction in these two sectors. Reuben Chirchir 409 945-1-pb 409 945-1-pb
Devrupam SH An Investigation into Employee Job Satisfaction and Its Impact on Organizatio.
Employee Satisfaction is a prerequisite for the customer satisfaction. In today’s organization, where
company leadership is transforming from traditional styles to more collaborative style (Christensen,
2009), employee satisfaction is being given due consideration based on the concept of happy people
brings happy customers and growth (Blanchard, 2004). Study the effects of antecedents of employee
satisfaction in banking sector o. Judge, Timothy A.; Thoresen, Carl J.; Bono, Joyce E.; Patton,
Gregory K.Psychological Bulletin. He also found that people who take their job as prime interest
experience high level of job satisfaction. It represents several related attitudes and is an emotional
response to a job situation. Download Free PDF View PDF Examination of Factors that Influence
the Job Satisfaction of Employees in Different Workplaces Catovic Azra Increased interest in the
meaning of work and the belief that the degree of satisfaction with the work affects aspects of
behavior, such as productivity, absence from work and reorientation led to the need to explore this
relationship. Likewise, this literature found that employee satisfaction has shown to be a key success
factor to most organizations. So, the influences on job satisfaction can be also divided into work-
related and employee-related factors (Glisson and Durick, 1988). LITERATURE REVIEW The
literature search focused on reducing the absenteeism due to job dissatisfaction. The history of job
satisfaction stems back to the perspective on job satisfaction. If want a higher resolution you can find
it on Google Images. Nursing essay examples diversityNursing essay examples diversity kindergarten
pe assignments analysis essay of to kill a mockingbird college essay sports example middle school
essays about surrogacy. Upload Read for free FAQ and support Language (EN) Sign in Skip carousel
Carousel Previous Carousel Next What is Scribd.
The action you just performed triggered the security solution. The implications of the results for
theory and managerial strategies for employee motivation are discussed. It is the outcome of firms
pursuing new opportunities through a gradual departure from the customary by encouraging
employees to be innovative. For example, Abdel-Halim (1983) investigated 229 supervisory and
non-supervisory employees in a large retail-drug company and concluded that individuals who have
high need-for-independence performed better and were more satisfied with high participation for
non-repetititive tasks (Kam, 1998). With a greater level of uncertainty coming from increasingly
demanding customers, service organizations need to empower their employees to go extra miles to
meet customer expectations. Employee Engagement: A Literature Review Dharmendra MEHTA 1
Naveen K. Report this Document Download now Save Save A REVIEW OF THE LITERATURE
ON THE CONCEPT AND VARI. It involves adjustment of an employee's work life and family life
to the community or social life. The Hawthorne plant created an Industrial Research Division in the
early work on morale. The term is used almost every day of our lives but not everyone know what it
takes to actually practise motivating. In. Using a sample of management information systems
professionals, the models were tested using a combination of pseudo-generalized least squares, and
full information maximumlikelihood estimation procedures. This paper is based on a research project
carried out on commercial banks in Kakamega central District, Kenya focusing on the influence of
employee productivity on organisational performance as how employee satisfaction leads to
customer satisfaction. Alexander Decker Role of Psychological Contract in Organizational
Development Role of Psychological Contract in Organizational Development Dr. Amarjeet Singh
Effect of job design on employee satisfaction (a study of fertilizer companie. Any kind of
dissatisfaction relating to organizational or personal life will influence on the job performance. These
early studies mark the birth of research on job. These two concepts are explained as follows: Facet
Satisfac tion: Facet satisfaction refer to the tenden cy for an em ployee to be m ore or less satisfied
with various facets or aspects of the job (John, 1988) Cherrington (1994)it refers to the various
aspects or facets of th e job as. The achievement of a worker in a specific job depends on the amount
of stress they encounter. Review of literature gives the opportunity to research worker to get
information related to what has been already done in the area of job satisfaction and absenteeism.
Spector (1985) found that if the employees find their job fulfilling and rewarding, they tend to be
more satisfied with their jobs. This paper is based on a research project carried out on commercial
banks in Kakamega central District, Kenya focusing on the influence of employee productivity on
organisational performance as how employee satisfaction leads to customer satisfaction. At-will
employment, Employment, Job satisfaction 1233 Words 5 Pages A. If want a higher resolution you
can find it on Google Images. This study guides the management to devise the effective strategies to
improve the employee retention. Herzberg’s Motivator-Hygiene theory identifies satisfiers or
motivator factors as achievement, recognition, work itself, responsibility, advancement and growth,
on the other hand, dissatisfiers or hygiene factors as company policy, supervision, working
conditions, interpersonal relationship at work, salary and benefits, and job security (Gitman et al
2008). Various factors contribute to satisfaction pertaining to a job ranging from personal to work
and organizational factors. Furthermore, this study examines the mediating role of customer
satisfaction on the indirect. Thus one way to increase the overall level of job satisfaction in an
organisation is to recruit applicants who show high levels of overall job and life satisfaction Aamodt,
2004. The sample consists of a total of 40 employees, 20 employees from the public and 20 from
private institutions. Introduction Employee satisfaction has been defined as a function of perceived
performance and expectations. In relation to job satisfaction was investigated a large number of
positions, both in the individual and in terms of the work situation, but we chose to examine the
attitudes of employe es from several different institutions that work organizations, which vary
according to the qualifications necessary for the operation, according to the amount benefits, etc.
The study highlights customer satisfaction levels among young customers in banking industry.
Usualy three typs of employee loyalty are considered: affective loyalty, normative loyalty and
continuity loyalty. Job satisfaction is the constellation of attitudes about job. These studies ultimately
showed that novel changes in work conditions temporarily increase productivity called the
Hawthorne Effect. Please include what you were doing when this page came up and the Cloudflare
Ray ID found at the bottom of this page. Upload Read for free FAQ and support Language (EN)
Sign in Skip carousel Carousel Previous Carousel Next What is Scribd. There are several actions that
could trigger this block including submitting a certain word or phrase, a SQL command or
malformed data. Based on a critical review of published literature, sensitivity of the issue of
retention to any organization, the present study tries to review the various available literature and
research work on employee retention and the factors affecting employee retention and job
satisfaction among the employees. An incidental finding was that the odds of turnover were three
times greater in female officers with children than in female officers with no children. Herzberg’s
Motivator-Hygiene theory identifies satisfiers or motivator factors as achievement, recognition, work
itself, responsibility, advancement and growth, on the other hand, dissatisfiers or hygiene factors as
company policy, supervision, working conditions, interpersonal relationship at work, salary and
benefits, and job security (Gitman et al 2008). It involves adjustment of an employee's work life and
family life to the community or social life. There is only two shift in a Day one start in the morning
5am and second one start in evening. Supervision, the second facet, is measured in such ways
assignments.Coworkers, the third. This book contributed to a change in industrial production
philosophies, causing a shift from skilled labor and piecework towards the more modern approach o f
assembly lines and hourly wages. Research was carried out at a manufacturing factory. This study
proposes to analyze whether the age of. Though number of research have been carried out in past to
find this relationship yet there are mixed results. As economies around the world encounter
uncertainty in global markets and companies try to find different ways to reduce cost, which in many
cases have resulted in the reduction of the work force. Srivastava (2004) The Impact of Labour
Welfare on Employees Attitudes and Job Satisfaction, a. Similarly, Mc Namara (n.d.) points out that
job satisfaction refers to an individual’s feelings or state o f mind giving heed to the nature of the
individual’s work. So, the influences on job satisfaction can be also divided into work- related and
employee-related factors (Glisson and Durick, 1988). International Journal of Contemporary
Hospitality Management, 23(6), pp. 784-802. Ravlin, E. and Meligno, B. (1998) Individual Values in
Organization: Concepts, Controversies and Research. Every employee in the company will have to be
researchers and managers. So, it can be understood that the Public sector jobs are generally more
stable compared to the private sector, and this factor contributes to both positive and negative
perceived job satisfaction in these two sectors. MEHTA 2 ABSTRACT Motivated and engaged
employees tend to contribute more in terms of organizational productivity and support in maintaining
a higher commitment level leading to the higher customer satisfaction. As it is in this case much
information has been provided about the role of HRM, employee satisfaction and the various factors
which contribute to it. Job satisfaction can be considered as one of the main factors when it comes to
efficiancy and effectiveness of business organizations. Across the four major geographic regions
studied, workers. Basically employee satisfaction is a measure of how. Upload Read for free FAQ
and support Language (EN) Sign in Skip carousel Carousel Previous Carousel Next What is Scribd.
The aim of research is to determine whether there are significant differences in the average level of
job satisfaction among employees from different institutions and to determine who is the decisive
factor that affects employee job satisfaction. In other words, Shortly, job satisfac tion describes the
feelings, attitudes or preferences of individuals regarding work (Chen, 2008). We examine the effect
of employee satisfaction on corporate performance using employees’. This paper is based on a
research project carried out on commercial banks in Kakamega central District, Kenya focusing on
the influence of employee productivity on organisational performance as how employee satisfaction
leads to customer satisfaction. LITERATURE REVIEW The literature search focused on reducing
the absenteeism due to job dissatisfaction. Employee Satisfaction is a prerequisite for the customer
satisfaction. Employees form the integral part of an organization. So, the influences on job
satisfaction can be also divided into work- related and employee-related factors (Glisson and Durick,
1988). Organization member to its operating characteristic is the cognitive evaluation, employees get
through the more realistic values and expectations of the gap between the value obtained after the
meeting whether or not all aspects of work attitudes and emotional. The qualitative review is
organized around 7 models that characterize. The document outlines key HR activities like planning,
recruitment and selection, training, and performance management. According to Galup, Klein, and
Jiang (2008), successful organizations normally have satisfied employees while poor job satisfaction
can cripple an organization. It is based on psychological needs that inspires a performance set by an
objective. Introduction Nowadays, job satisfaction is one of the successful key for managers in any
organization. Tqm report THE STUDY OF COCA COLA BOTTLING COMPANY Tqm report THE
STUDY OF COCA COLA BOTTLING COMPANY A STUDY ON CUSTOMER SATISFACTION
IN RAMESH ELECTRICALS AND CONTRACTORS A STUDY ON CUSTOMER
SATISFACTION IN RAMESH ELECTRICALS AND CONTRACTORS Study on the Stress Level
Study on the Stress Level Impact of Customer Satisfaction on the Business Impact of Customer
Satisfaction on the Business Final Report of capstone on Employees satisfaction in Proodle
organisation (P. For Later 64% 64% found this document useful, Mark this document as useful 36%
36% found this document not useful, Mark this document as not useful Embed Share Print
Download now Jump to Page You are on page 1 of 43 Search inside document. Here we find
different contradictory results while one study suggests level of income increases the level of
satisfaction and the other study finds no satisfactory correlations or different view of income’s
importance. This study aims to provide a framework for employee satisfaction and determine the
critical. Job satisfaction has implications for productivity, health and safety at work and personal
development. If employees are satisfied with their job, the turnover rate will be lower than that of a
company with unhappy employees. Also autonomy is an important concern for employees’ job
satisfaction. Journal of Management Studies, 42(8), pp. 1571-1592 Pelit, E., Yuksel, O. and Yalcin
A., 2011. The effects of employee empowerment on employee job satisfaction. There are two strong
connections with employee satisfaction relating to employee rating of the company based on how
committed it is to its philosophy of caring, sharing, trust and respect; and the ability of the company
to compete with others. From the review of extant literature, it has been found that it is always not
salary which leads to Employee Engagement: A Literature Review Dharmendra MEHTA 1 Naveen
K. Oct. 2012), Employee satisfaction is the terminology used to describe whether employees are.
Study the effects of antecedents of employee satisfaction in banking sector o. The study highlights
customer satisfaction levels among young customers in banking industry. Employee satisfaction is
considered to be a critical success factor for organizations. This document discusses human resource
management and its role in contemporary organizations. If want a higher resolution you can find it on
Google Images.