Niwin N
Niwin N
Niwin N
Accomplished in directing and governing operations for enhancing the revenue aesthetics of the firm along with expansion and
growth. Strive to promote teamwork, collaboration, and execution of best practices across diverse department / teams. Prowess
ability and documented success in generating high-end sales promoting magnified profit margins.
PRO F I L E OU T L T I NE
Organizations Associated with:
Aster LLC Apparel Group SANA YUM Future Group Bharti Airtel
19+ years of work experience in identifying suitable and commercially viable properties in the existing and new market
Business acumen in market mapping and finding new avenues for retail expansions in Metro/Tier 2 and Tier 3 cities
Capability to provide timely, cost-effective and high-quality support to company’s financial controls and operations
Problem Solver in location & Catchment Analysis of New Store Locations & Negotiating, acquiring and finalizing new properties.
Proficient at delivering presentations, P/L of all the new stores for approval with the internal management & legal
Ability to develop and execute operations management systems as per compliance regulations & legal policies of a firm
Record of handling the due diligence and legalities of all the transactions; review of Letter of Intent & Agreements and
coordination with legal departments for all the approval
Adroit a defining the team management process, in leading and motivating the teams to follow the given set of processes
Skilled in Store Design, SWOT ,Pre fit-outs coordinating with design team, project team and mall team for design drawing docket
approval
Promote professionalism at work place and support people in different settings to improve customer experience
Professional Traits:
Strong business analytic, business relationship, project management, problem solving and change management skills
Good communication & organizational skills steered initiatives to further bolster a company’s reputation & success
High level of networking abilities with clients, target audience, stakeholders and sales team
SK I L L SE T
P&L Management Sales Management Mystery Shopping
Client Management Business Development & Profitability Client Retention and Satisfaction
Operations Management Inventory & Stock Management Training and Development
Manpower Planning Revenue Management Recruitment & Selection
Staff & People Management Team Building and Leadership Process Development
Performance Management & Succession Planning Support Management
Motivation Visual Merchandising & Marketing Multi-Unit Operations
Assortment Strategies
EM P L O Y M E NT RE V I E W
Zonal Sales & Operation Manager | Aster LLC | Since Apr 2022
Responsibilities:
Proficiently handled and led Zone Top line of 19 M / Month& Bottom Line of 31% YTD
Responsible for delivering Gross Profit
Achieved Strict Compliance -“0” Expiry & Shrinkage Region drive & 0.12% of Damages with 100% SOPs standard in all units all time
Identify new business opportunities, internally and externally, use all available bandwidth to popularize the brand and expand the
network
Building Team Capabilities by Conduct 1on1 for all staff, Development Plan, Periodical Readiness check, periodic orientation &
Constructive Feedback, Nail Outliner Review
Deal with various stakeholders for manpower planning, recruitment, R & Recognition, performance appraisals, Training, Store
Maintenance, Projects, Legal Etc
Presenting periodical MIS report to the management on Daily, weekly and monthly basis, Handling Customer Feedbacks Reviews,
Google Reviews & other social media platforms reviews & Ensure Positive score
Implementation of Strategy with internal marketing to promote the services and specialties as well as external marketing in
consultation with team concerned,
1|Page
Responsible for Inventory Management & Ensure Stock cover are less than 90Days, coordinating with LP & IT department to
streamline the inventory management, track and monitor the stock holding store wise..
Cluster Manager |Area Manager Levis & Naturalizer |Apparel Group, UAE | Oct 2015 – Jan 2022
Growth Path:
Oct 2015 – Nov 2016: Sr . Store Manager | Levis|UAE
Nov 2016: Cluster Manager | Naturalizer | UAE
Apr 2019 – Oct 2021: Cluster Manager | Levis| UAE
Highlights:
Proficiently handled and led Territory Top line of Aed 86 M & Bottom Line of 43% YTD
Effectively ensured Territory >0.5 YTD shrinkage & damages
Successfully delivered and achieved 4 Walls of sales
Efficiently delivered Sale Thru of 80+,ensured optimum stock levels of all the departments through an efficient ordering system
Responsibilities:
Managed thee Store 6th Street Service for on Time Delivery (Apparel Online Store) while maintaining a dominant market share as
compared to competition
Ensured stock management as per customer’s requirements by providing regular feedback to category and optimal utilization of
available financial & human resources
Identified new growth avenues for incremental sales revenues with competition mapping activities
Assured performance domains were reviewed while ensuring team going for breakthrough results and adopting new approaches
Coordinated with Support Team on issues related to cataloging, cashiering and operation schemes etc.
Developed awareness about the organized, unorganized retailing segments and identified their strengths and weaknesses
Formulated policies and processes to make CSD more customers friendly and effective in its purpose
Led customer relations management as per SOP norms to enhance and retain customer satisfaction
Area Manager | Sana, KSA, UAE | Mar 2011 – Sep 2015
Growth Path:
Mar 2011 – Dec 2011: Assistant Inventory Controller
Jan 2012 – Mar 2103: Territory Manager Operations| Handle Stores of Yanbu, Taif & Jeddah
Apr 2013 – Nov 2015: Area Manager Operations| Handle Stores of UAE
Responsibilities:
Handled the overall revenue management for the stores along with mystery shopping achieving the financial targets
Ensured highest levels of customer service provided by retail staff as well as assured they had the skills and support required for
maximizing sales
Assisted Store Manager in efficient and profitable operation of the store, in accordance with the company policies and procedures
Promoted the Loyalty Program of the company for maximizing loyalty and repeated sales
Provided feedback to Brand Manager with regards to employees and products
Maintained knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate
customer needs
Resturant General Manager| YUM| Fep 2009 – Mar 2011
2|Page