DB CV Updated 08.11.2023
DB CV Updated 08.11.2023
DB CV Updated 08.11.2023
HR Professional
+923147793684
+923070021288
dhanibuxcharan@gmail.com
Address: Newyard Colony Rohri, Sukkur
MBA- HR, BSc, DIT – (Diploma in Information Technology), DAE-Civil (Diploma of Associate Engineering)
Summary
I am a MBA-HR graduate with over 5 years of experience in the field, providing me with a strong
background in HR. My expertise includes in-depth knowledge of Human Resources management,
talent acquisition, employee relations, and organizational development. My professional journey
includes valuable experience gained from well-reputed international companies. As a keen learner,
I continuously strive to stay updated with the latest HR trends and best practices. Additionally, I
possess strong computer skills and am fluent in multiple languages, including Sindhi, Urdu, and
English, enhancing my ability to effectively communicate and collaborate in diverse environments.
Skills
Recruitment Onboarding
Negotiation Employee Relations
Administrative Legal & Compliance Knowledge
Hardworking Performance Management
Communication Conflict Resolution
Conduct thorough analysis of staffing needs and develop recruitment strategies to meet those needs.
Source, attract, and engage potential candidates through various channels such as job boards, social media,
networking, and referrals.
Collaborate with hiring managers to understand their staffing requirements and develop job descriptions.
Screen resumes and applications to shortlist qualified candidates for interviews.
Conduct initial phone or video interviews to assess candidates' skills, qualifications, and cultural fit.
Coordinate and schedule interviews with hiring managers and assist in the interview process.
Check candidate references and perform background checks as needed.
Manage the offer and negotiation process, extending job offers to selected candidates.
Ensure a positive candidate experience throughout the recruitment process.
Build and maintain a strong talent pipeline for future hiring needs.
Stay up-to-date with industry trends and best practices in talent acquisition.
Manage and maintain the applicant tracking system to ensure accurate candidate data and reporting.
Collaborate with the HR team to ensure seamless onboarding and orientation for new hires.
Participate in employer branding initiatives to attract top talent to the organization.
Assist in the development of the talent acquisition budget and manage recruitment-related expenses.
Identify opportunities for process improvement in the recruitment process.
Collaborate with department managers to identify staffing needs and create job descriptions.
Develop and implement HR policies and procedures to ensure compliance with legal requirements.
Manage the recruitment process, including posting job listings, conducting interviews, and making hiring
decisions.
Conduct onboarding and orientation programs for new employees.
Handle employee benefits administration, including enrollment, changes, and claims resolution.
Develop and maintain employee records and HR databases.
Assist in resolving employee grievances and conflicts through effective communication and mediation.
Implement employee engagement initiatives to foster a positive work environment.
Create and manage employee training and development programs to enhance skills and knowledge.
Stay updated on industry trends and best practices to continuously improve HR processes.Manage office
operations, including overseeing office supplies and equipment.
Coordinate logistics for meetings and events, including venue bookings and travel arrangements.
Develop and implement filing systems to manage both digital and physical records.
Coordinate the procurement of office supplies and services.
Ensure a clean and organized office space.
Assist in budget preparation and expense tracking.
Monitor and control office-related expenses.
Manage relationships with vendors and suppliers.
Supervise and coordinate office activities to ensure efficiency.
DESIGNATION CUSTOMER RELATION MANAGER
DURATION JUNE 2014 - FEB 2016
EMPLOYER TELENOR PAKISTAN
Build and maintain strong relationships with customers to ensure their needs and expectations are met.
Communicate regularly with clients through various channels such as emails, phone calls, and meetings to
address inquiries, provide updates, and gather feedback.
Act as the point of contact for customer concerns or issues, and work to resolve them promptly and
effectively, collaborating with internal teams when necessary.
Collaborate with the sales team to identify opportunities for upselling or cross-selling products or services to
existing clients.
Collect, evaluate, and report on customer feedback to improve products, services, and processes.
Maintain accurate records of client interactions, transactions, and communications within a CRM system or
database.
Work closely with cross-functional teams, including marketing, product development, and customer support,
to align strategies and ensure a cohesive customer experience.
Qualifications:
CERTIFICATIONS
PERSONAL DATA:
CNIC #: 45102-5791840-7
FATHER NAME: GHULAM SARWAR
RELIGION: ISLAM
DISTRICT: GHOTKI, SINDH
NATIONALITY: PAKISTAN
DATE OF BIRTH: 02/02/1996