5 - Contribute To Workplace Innovation
5 - Contribute To Workplace Innovation
5 - Contribute To Workplace Innovation
MATERIAL
Welcome!
The unit of competency, “Contribute to Workplace Innovation”, is
one of the nine basic competencies of level II qualifications which comprises
the knowledge, skills and attitudes for you to possess.
The module, “Contributing to Workplace Innovation”, contains
training materials and activities for you to complete. It is one of the modules
required to complete a certain qualification.
You are required to go through a series of learning activities in order
to complete each of the learning outcomes of the module. Information
Sheet (IS) consists of learning contents that you need to attain while
reading. After (IS) is a Self-Check (SC) that will help you test yourself if you
have attained the learning objectives.
Task Sheets (TS), Job Sheets (JS) and Procedural Sheet (PS) are
activity sheets that will help you practice the skills previously discussed in
the IS or demonstrated by your Learning Facilitator (LF). A Performance
Criteria Checklist (PCC) and Procedural Checklist (PC) are provided with
the TS or JS, and PS which will allow for self-evaluation or peer evaluation.
These checklists may be used by your LF to evaluate your performance.
Follow these activities on your own. If you have questions, don’t hesitate to
ask your LF for assistance.
The goal of this program is the development of practical skills. To gain
this skill, you must learn basic concepts and terminology. For the most part,
you’ll get this information from the IS.
This module was prepared to help you achieve the required
competency.
This will be the source of information for you to acquire knowledge
and skills in this competency independently and at your own pace, with
minimum supervision or help from your LF.
Remember to:
● Work through all the information sheets and complete the
activities in each section.
● Read IS and complete SC. Suggested references are included to
supplement the materials provided in this module.
● Perform there TS, JS, and PS until you are confident that your
outputs conform to the PCC and/or PC that follows the sheets.
Self-Check 5.1-3 30
Answer Key 5.1-3 31
Details Of Learning Outcome 32
Learning Experiences 33
Information Sheet 5.2-1 34
Self-Check 5.2-1 37
Answer Key 5.2-1 38
Information Sheet 5.2-2 39
Self-Check 5.2-2 42
Answer Key 5.2-2 43
Information Sheet 5.2-3 44
Self-Check 5.2-3 50
Answer Key 5.2-3 51
Date Developed: Document No
PROVIDERS MULTI- Basic Competencies
PURPOSE July 22, 2020 Issued by:
Module
COOPERATIVE
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Problems Revision # 01
Details Of Learning Outcome 52
Learning Experiences 53
Information Sheet 5.3–1 54
Self-Check 5.3-1 56
Answer Key 5.3-1 57
Information Sheet 5.3-2 58
Self-Check 5.3-2 60
Answer Key 5.3-2 61
Acknowledgement 62
LEARNING EXPERIENCES
Date Developed: Document No
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Problems Revision # 01
Learning Activities Special Instructions
1. Read Information Sheet If you have some problems on Information Sheet
5.1-1 on What is 1.1-1, don’t hesitate to approach your facilitator.
Workplace Innovation? If you feel you are knowledgeable on the content
of Information Sheet 5.1-1, you can now answer
Self-Check 5.1-1.
2. Answer Self-Check 5.1-1 Compare your answer with the answer key 5.11.
What is Workplace If you got 100% correct answer in this self-
Innovation? check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.
3. Read Information Sheet If you have some problems on Information Sheet
1.1-2 on Cultivating 5.1-2, don’t hesitate to approach your facilitator.
Innovation and Creativity If you feel you are knowledgeable on the content
in the Workplace of Information Sheet 5.1-2, you can now answer
Self-Check 5.1-2.
4. Answer Self-Check 5.1-2 Compare your answer with the Answer Key 5.12.
Cultivating Innovation If you got 100% correct answer in this self-
and Creativity in the check, you can now move to the next
Workplace information sheet. If not review the information
sheet and go over the self-check again.
5. Read Information Sheet If you have some problems on Information
5.1-3 on Techniques to Sheet5.1-3, don’t hesitate to approach your
Encourage Innovation in facilitator. If you feel you are knowledgeable on
the Workplace. the content of Information Sheet 5.1-3, you can
now answer Self-Check 5.1-3.
6. Answer Self-Check 5.1-3 Compare your answer with the Answer Key 5.13.
Techniques to Encourage If you got 100% correct answer in this self-
Innovation in the check, you can now move to the next
Workplace. information sheet. If not review the information
sheet and go over the self-check again.
Defining Innovation?
Innovation in its modern meaning is "a new idea, creative thoughts,
new imaginations in form of device or method". Innovation is often also
viewed as the application of better solutions that meet new requirements,
unarticulated needs, or existing market needs.
https://www.inc.com/jim-schleckser/why-product-innovation-may-be-least-important-thing-you-can-do.html
The main driver for innovation is often the courage and energy to
better the world. An essential element for innovation is its application in a
commercially successful way. Innovation has punctuated and changed
human history (consider the development of electricity, steam engines,
motor vehicles, et al).
Types of innovation
In business and economics, innovation is often divided into five types:
1. Product innovation, which involves the introduction of a new good or
service that is substantially improved. This might include improvements
in functional characteristics, technical abilities, ease of use, or any other
dimension.
2. Process innovation involves the implementation of a new or
significantly improved production or delivery method.
https://adisehgal.substack.com/p/the-innovation-framework
SELF-CHECK 5.1-1
What is Workplace Innovation?
True or False:
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Problems Revision # 01
Direction: Write TRUE if the statement is correct and FALSE if the
statement is wrong:
1. The main driver for innovation is often the courage and energy to
better the world.
2. Innovation in its modern meaning is "a new idea, creative
thoughts, new imaginations in form of device or method".
3. Business Model innovation involves changing the way business is
done in terms of capturing its integrity.
4. Innovation is often also viewed as the application of better
solutions that meet new requirements, unarticulated needs, or
existing market needs.
5. Hospitality innovation is the development of new marketing
methods with improvement in product design or packaging,
product promotion or pricing.
True or False:
1. True
Date Developed: Document No
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Problems Revision # 01
2. True
3. False
4. True
5. False
Learning Objectives
After reading this Information sheet, you must be able to:
1. list down tips in enhancing creativity,
2. describe traits of creative people,
Leading Innovation
To innovate is to intentionally let go of the
“way things are” and welcome “the way they
could be.” Breakdown is the first step toward
innovation, an intentional release of
established habits of thought, expectations,
assumptions, and beliefs in order to embrace
“not knowing”. The concept of surfing the “edge
of chaos” sounds exciting until you get there
and leave control at the door. In Adaptive
Change we call this the Fall. TimHowell1985/leading-innovation-40042683
3M Innovation Strategy and Leadership
Setting stretch targets – such as ‘x% of sales from products
introduced during the past y years’ – provides a clear and consistent
message and a focus for the whole organization.
Allocating resources as ‘slack’ – space and time in which staff can
explore and play with ideas, build on chance events or combinations,
etc.
Encouragement of ‘bootlegging’ employees working on innovation
projects in their own time and often accessing resources in a
nonformal way – the ‘benevolent blind eye’ effect.
Provision of staged resource support for innovators who want to take
an idea forward – effectively different levels of internal venture capital
for which people can bid (against increasingly high hurdles) – this
encourages ‘intrapreneurship’ (internal entrepreneurial behavior)
rather than people feeling they have to leave the firm to take their
good ideas forward.
Enumeration:
Direction: Enumerate the 5 traits of creative people.
1.
2.
3.
4.
Date Developed: Document No
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Problems Revision # 01
5
Enumeration:
Direction: Enumerate the 5 traits of creative people.
Learning Objectives
After reading this Information sheet, you must be able to:
1. List down techniques to encourage innovation in the workplace.
2. Explain the importance of encouraging innovation in the
workplace.
3. Restructure work layout and design for innovation.
Encouraging workplace innovation not only helps companies stay on
top of the market and defend their bottom lines: innovative workplaces are
Date Developed: Document No
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also happier workplaces, with consistently higher levels of employee
satisfaction and retention.
2. Customer centricity
Trailing new approaches to services and products ensures a constant
focus on serving the needs of customers. This helps build a dedicated
market base and ensures a company stays responsive to customer demand.
3. Employee satisfaction and retention
An innovative working approach appeals to employees with higher
levels of creativity and lateral thinking, helping companies to hold on to
their best talent
http://
www.orgcharting.com/non-hierarchical-organization/
Innovation strategy
A guide’s decisions on how
resources are to be used to meet a
business's objectives for innovation,
deliver value and build competitive
advantage. (yoga, 2023)
Workplace innovation needs to
be strategic and should be a core part
of your company’s DNA. No matter
what their responsibilities are, every
single one of your people should be
able to draw a straight line between the
company innovation strategy and the
contents of his or her day-to-day job
https://www.alcimed.com/en/explorations/innovation-strategy/
Be transparent
Your staff need clear,
consistent information about the
company’s innovation goals, and
about the potential benefits for
employees if they get things right.
A key part of this is developing
an innovation strategy, and ensuring
open communication about
innovation. Transparency is a crucial
skill in the workplace, requiring
honesty and straightforwardness. It
Date Developed: Document No
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fosters trust and openness, fostering trust in relationships and
demonstrating openness in communication. (Team, June 25, 2022)
Staff wellbeing
Innovation isn’t just about
encouraging your staff to think
laterally: it’s also about making sure
that when your employees are being
creative, they don’t feel threatened or
at risk.
There are two great ways to do
this. First, you can recognize and
reward innovations, and second, try
to ensure staff psychological safety.
Recognize and reward successful innovations
To get the best out of your
people when it comes to innovation,
you need a way to recognize and
reward successful new ideas –
especially when they have the
potential to save the company
money or boost revenue.
This can be as simple as
providing public recognition, for
example, giving out awards at all hands meetings.
https://www.indeed.com/career-advice/career-development/being-transparent
https://www.inc.com/neil-patel/how-toorganize-your-office-for-maximum-productivity.html
https://www.braineet.com/blog/encouraging-workplace-innovation
SELF-CHECK 5.1-3
Techniques to Encourage Innovation in the Workplace
Enumeration:
Direction: Give 7 techniques to encourage innovation in the
workplace.
1.
2.
3.
4.
5.
6.
7.
Assessment Method:
● Written test
● Practical/performance test
● Interview
LEARNING EXPERIENCES
Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Identify steps in generating and developing ideas;
2. discuss brainstorming;
3. develop WH-questions to generate and develop ideas.
For many people, the toughest part of any writing task is getting
started. Here are some exercises that help with "blank page syndrome" or
"writer's block."
Listing: Brainstorm a list of possible topics. If
the assignment deals with your own
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experience, try a list of important events in your life related to the topic. If
the assignment deals with material from a class, brainstorm all of the things
you've talked about in the class that you remember or that interest you.
The important thing is not to censor yourself at this point - write
down anything that comes to mind.
https://www.writingforward.com/writing_exercises/creative-writing-exercises/from-101-
creative-writing-exercises-freewriting
https://www.communicationcommunity.com/wh-questions-for-speech-therapy-how-to-target/
https://www.giftsaustralia.com.au/invisible-ink-spy-pens-with-uv-light
People backstab and criticize each other more often than we like. Even
our politicians today make personal attacks and conduct smear campaigns.
Online, we often see people shaming or attacking each other, or worse still,
others supporting such behavior and joining in the attack, rather than
taking a higher ground.
True or False
Direction: Read the following statements below and write True if the
statement is true and write False if the statement is false.
1. When we bad-mouth others, gossip, or follow the news
reactively, it doesn’t bring us anywhere.
2. When you switch from discussing people to events, there is an
improvement because you look beyond people and focus on
events.
3. Discussing people means to understand the higher level
messages behind an event, to understand human behavior, to
look beyond what’s given, and to find solutions to help the
world.
4. People backstab and criticize each other more often than we
like.
5. Complaining or chit-chatting about people/events endlessly will
not change our lives or make us smarter.
1. True
2. True
3. False
4. True
5. True
Learning Objectives:
After reading this Information sheet, you must be able to:
1. list the ways to encourage sharing of ideas;
2. identify ideas for sharing
3. develop ideas to share among team members.
One person alone can't come up with all the concepts and collateral
needed for these campaigns, so marketing leaders rely on the diverse
viewpoints and imaginations of their teams.
Encourage mistakes.
One of the best ways to encourage
creative ideas is by making it really clear
that mistakes are not just tolerated but
encouraged.
Understanding that not all creative
ideas are going to be wins creates a
comfortable environment to brainstorm
ideas and walk through new concepts.
Mistakes are part of every creative
process, and making room for them
allows for innovative thinking
Outline campaign objectives.
As a marketing leader, you're
more likely to get creative ideas from
your teams by having clear goals
associated with the campaigns in
question and creating a
safe environment in which people feel
comfortable sharing their ideas. It can
also help to give people
the opportunity to contribute in
writing after a brainstorming meeting.
The ultimate goal of your marketing
campaign. For example, “get more
leads” or “sell more widgets.” Campaign objectives should be SMART:
specific, measurable, achievable, realistic and timely.
https://unbounce.com/conversion-glossary/definition/campaign-objective
Foster cross-functional conversations.
Momentum builds when you
can bring members from your
organization's various departments
together to deliver ideation and
execution. A product marketer can
offer UX delivery that elevates a
brand marketing idea. An analytical
wizard will know the best ways to
capture data. The content, social and
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PR teams all add relevance. An idea is only a seed; it takes a cross
functional team to bring it alive.
Feed their brains.
Schedule educational activities
into your team's work week. My team
and I listen to the same branding
audio books or the latest marketing
lectures over a similar period of time.
Each person then interprets this
newly acquired information
differently, resulting in a whole
spectrum of ideas to share during
weekly marketing pow-wow (i.e.
brainstorming) meetings. The
important role that your diet plays in
keeping your brain healthy and your mind alert. (Delia McCabe, Mar 20,
2023)
Offer positive reinforcement.
Sometimes the best way to
encourage a team member is to not
discourage them. If a team member
suggests an idea that obviously will not
work or is even irrelevant, don't put
them down, especially in front of others.
If they have a great idea in the future,
they may hesitate or refuse to share for
fear of being mocked. Foster an
environment where there are no bad
ideas.
SELF-CHECK 5.2-3
Idea Sharing from All Team Members
True or False
Direction: Read the following statements and tell whether the
statement is correct or not. Write TRUE if the statement corrects and FALSE
if the statement is wrong.
1. If a team member suggests an idea that obviously will not work
or is even irrelevant, don't put them down.
2. People who are shy about sharing their ideas usually feel their
ideas are not great and they may look bad in front of their
colleagues.
3. One of the best ways to engage your team is by asking what
they'd like to learn.
4. To help foster more creativity, consider permanent teams, desk
arrangements and assignments.
5. Sometimes people are stuck in creative ruts and need a little
motivation.
LEARNING EXPERIENCES
Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Illustrate how to fill up the different forms
2. Identify different workplace forms
3. Select the appropriate form for specific purpose
https://clickup.com/blog/marketing-
goals/
True or False
Direction: Read the following statements and tell whether the
statement is correct or not. Write TRUE if the statement corrects and
FALSE if the statement is wrong.
_____ 1. Always inform your employee on your planned goals.
_____ 2. Provide and create necessary trainings for your employees.
_____ 3. Always feed your employees with monetary incentives.
_____ 4. Create a sense of enthusiasm toward the coming changes
by pointing out the benefits of achieving your new goal.
_____ 5. Do not implement any employee-based ideas you can to
make the transition go more smoothly.
1. True
2. True
3. False
4. True
5. False
Learning Objectives:
After reading this Information Sheet, you must be able to:
1. identify initiatives in making changes;
2. list the reasons behind making changes;
3. use tips and warnings in making changes.
4.
Get Employees Involved in Making Changes" is an approach that
recognizes the value of engaging employees in the decision-making process
when it comes to workplace changes. It empowers employees to contribute
their insights, ideas, and expertise, fostering a sense of ownership and
commitment to the change. In this introduction, we'll explore the
significance of involving employees in making changes, the benefits it offers,
and key principles for implementing this approach effectively.
Change initiatives can be
difficult for employees, especially if
they’ve grown comfortable with the status
quo. Shifts in marketing and sales
strategy, management structure,
workplace technologies or other areas can
Date Developed: Document No
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alter a business drastically. Fundamental
changes in operation might redefine
employee responsibilities, forcing them to
acquire new skills to remain productive.
https://www.torbenrick.eu/blog/change-management/successful-change-management-involve-the-people/
Enumeration
Direction: Enumerate the steps on How to Get Employees Involved in
Making Changes?
1.
2.
3.
4.
5.