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HOW TO USE THIS COMPETENCY-BASED LEARNING

MATERIAL

Welcome!
The unit of competency, “Contribute to Workplace Innovation”, is
one of the nine basic competencies of level II qualifications which comprises
the knowledge, skills and attitudes for you to possess.
The module, “Contributing to Workplace Innovation”, contains
training materials and activities for you to complete. It is one of the modules
required to complete a certain qualification.
You are required to go through a series of learning activities in order
to complete each of the learning outcomes of the module. Information
Sheet (IS) consists of learning contents that you need to attain while
reading. After (IS) is a Self-Check (SC) that will help you test yourself if you
have attained the learning objectives.
Task Sheets (TS), Job Sheets (JS) and Procedural Sheet (PS) are
activity sheets that will help you practice the skills previously discussed in
the IS or demonstrated by your Learning Facilitator (LF). A Performance
Criteria Checklist (PCC) and Procedural Checklist (PC) are provided with
the TS or JS, and PS which will allow for self-evaluation or peer evaluation.
These checklists may be used by your LF to evaluate your performance.
Follow these activities on your own. If you have questions, don’t hesitate to
ask your LF for assistance.
The goal of this program is the development of practical skills. To gain
this skill, you must learn basic concepts and terminology. For the most part,
you’ll get this information from the IS.
This module was prepared to help you achieve the required
competency.
This will be the source of information for you to acquire knowledge
and skills in this competency independently and at your own pace, with
minimum supervision or help from your LF.
Remember to:
● Work through all the information sheets and complete the
activities in each section.
● Read IS and complete SC. Suggested references are included to
supplement the materials provided in this module.
● Perform there TS, JS, and PS until you are confident that your
outputs conform to the PCC and/or PC that follows the sheets.

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● Submit outputs of the TSs, and JSs to your LF for evaluation
and recording in the Achievement Chart. Outputs shall serve
as your portfolio during the Institutional Competency
Assessment. When you feel confident that you have had
sufficient practice, ask your LF to evaluate you. The results of
your Institutional Competency Assessment will be reflected in
the Progress Chart.
You MUST pass the Institutional Competency Assessment for this
before moving to another competency. A Certificate of Achievement will be
awarded to you after passing the Institutional Competency Assessment
Note:
Training is the sole purpose of this learning materials. Some pictures
are taken from google as references.

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LIST OF COMPETENCIES
No. Unit of Competency Module Title Code
Basic Competency
Participate in workplace Participating in workplace
1 500311105
communication communication
Work in a team Working in a team
2 500311106
environment environment
Solve/Address General Solving/Addressing General
3 500311107
Workplace Problems Workplace Problems
Develop Career and Life Developing Career and Life
4 500311108
Decisions Decisions
Contribute to Contributing to Workplace
5 500311109
Workplace Innovation Innovation
Present Relevant Presenting Relevant
6 500311110
Information Information
Practice Occupational Practicing Occupational
Safety and Health Safety and Health Policies
7 500311111
Policies and and Procedures
Procedures
Exercise Efficient and Exercising Efficient and
Effective Sustainable Effective Sustainable
8 500311112
Practices in the Practices in the Workplace
Workplace
Practice Practicing Entrepreneurial
9 Entrepreneurial Skills Skills in the Workplace 500311113
in the Workplace

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TABLE OF CONTENT
Page No.
How To Use This Competency-Based Learning Material 2
List Of Competencies 4
Table Of Content 5
Module Content 7
Details Of Learning Outcome 8
Learning Experiences 9
Information Sheet 5.1-1 10
Self-Check 5.1-1 13
Answer Key 5.1-1 14
Information Sheet 5.1-2 15
Self-Check 5.1-2 18
Answer Key 5.1-2 19
Information Sheet 5.1-3 20

Self-Check 5.1-3 30
Answer Key 5.1-3 31
Details Of Learning Outcome 32
Learning Experiences 33
Information Sheet 5.2-1 34
Self-Check 5.2-1 37
Answer Key 5.2-1 38
Information Sheet 5.2-2 39
Self-Check 5.2-2 42
Answer Key 5.2-2 43
Information Sheet 5.2-3 44
Self-Check 5.2-3 50
Answer Key 5.2-3 51
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Details Of Learning Outcome 52
Learning Experiences 53
Information Sheet 5.3–1 54
Self-Check 5.3-1 56
Answer Key 5.3-1 57
Information Sheet 5.3-2 58
Self-Check 5.3-2 60
Answer Key 5.3-2 61
Acknowledgement 62

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MODULE CONTENT

Unit of Competency : Contribute to Workplace Innovation


Module Title : Contributing to Workplace Innovation
Module Descriptor : This module covers the knowledge, skills and
attitudes required to identify, discuss and
integrate ideas for innovation in the workplace.
Learning Outcomes
At the end of this module you must be able to:
1. Identify opportunities to do things better.
2. Discuss and develop ideas with others.
3. Integrate ideas for change in the workplace.
Assessment Criteria:
1. Identify opportunities for improvement proactively in own area
of work.
2. Gather and review information which may be relevant to ideas
and which might assist in gaining support for idea.
3. Identify people who could provide input to ideas for
improvements.
4. Select ways of approaching people to begin sharing ideas.
5. Set meeting with relevant people.
6. Review and select ideas for follow up based on feedback.
7. Use critical inquiry method to discuss and develop ideas with
others.
8. Use critical inquiry method to integrate different ideas for
change of key people.
9. Use summarizing, analyzing and generalizing skills to extract
salient points in the pool of ideas.
10. Use reporting skills likewise to communicate results.
11. Identify current Issues and concerns on the systems, processes
and procedures, as well as the need for simple innovative practices.

DETAILS OF LEARNING OUTCOME

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Learning Outcome No. 1 Identify opportunities to do
things better
CONTENTS:
1. What is Workplace Innovation?
2. Cultivating Innovation and Creativity in the Workplace
3. Techniques to Encourage Innovation in the Workplace
ASSESSMENT CRITERIA
1. Identify opportunities for improvement proactively in own area of
work.
2. Gather and review information which may be relevant to ideas
and which might assist in gaining support for idea.
CONDITION:
The following are available:
1. EQUIPMENT ● Computer
● Whiteboard
2. LEARNING MATERIALS
● Competency based learning materials
● Bond paper, permanent Marker ASSESSMENT METHOD:
● Written test
● Interview

LEARNING EXPERIENCES
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Learning Activities Special Instructions
1. Read Information Sheet If you have some problems on Information Sheet
5.1-1 on What is 1.1-1, don’t hesitate to approach your facilitator.
Workplace Innovation? If you feel you are knowledgeable on the content
of Information Sheet 5.1-1, you can now answer
Self-Check 5.1-1.
2. Answer Self-Check 5.1-1 Compare your answer with the answer key 5.11.
What is Workplace If you got 100% correct answer in this self-
Innovation? check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.
3. Read Information Sheet If you have some problems on Information Sheet
1.1-2 on Cultivating 5.1-2, don’t hesitate to approach your facilitator.
Innovation and Creativity If you feel you are knowledgeable on the content
in the Workplace of Information Sheet 5.1-2, you can now answer
Self-Check 5.1-2.
4. Answer Self-Check 5.1-2 Compare your answer with the Answer Key 5.12.
Cultivating Innovation If you got 100% correct answer in this self-
and Creativity in the check, you can now move to the next
Workplace information sheet. If not review the information
sheet and go over the self-check again.
5. Read Information Sheet If you have some problems on Information
5.1-3 on Techniques to Sheet5.1-3, don’t hesitate to approach your
Encourage Innovation in facilitator. If you feel you are knowledgeable on
the Workplace. the content of Information Sheet 5.1-3, you can
now answer Self-Check 5.1-3.
6. Answer Self-Check 5.1-3 Compare your answer with the Answer Key 5.13.
Techniques to Encourage If you got 100% correct answer in this self-
Innovation in the check, you can now move to the next
Workplace. information sheet. If not review the information
sheet and go over the self-check again.

INFORMATION SHEET 5.1-1


What is Workplace Innovation?

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Learning Objectives:
After reading this INFORMATION SHEET, you must be able to:
1. list the different types of innovation,
2. discuss the meaning of innovation in the workplace,
3. develop goals and ideas for workplace innovation.

Defining Innovation?
Innovation in its modern meaning is "a new idea, creative thoughts,
new imaginations in form of device or method". Innovation is often also
viewed as the application of better solutions that meet new requirements,
unarticulated needs, or existing market needs.

https://www.inc.com/jim-schleckser/why-product-innovation-may-be-least-important-thing-you-can-do.html

The main driver for innovation is often the courage and energy to
better the world. An essential element for innovation is its application in a
commercially successful way. Innovation has punctuated and changed
human history (consider the development of electricity, steam engines,
motor vehicles, et al).

Types of innovation
In business and economics, innovation is often divided into five types:
1. Product innovation, which involves the introduction of a new good or
service that is substantially improved. This might include improvements
in functional characteristics, technical abilities, ease of use, or any other
dimension.
2. Process innovation involves the implementation of a new or
significantly improved production or delivery method.

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3. Marketing innovation is the development of new marketing methods
with improvement in product design or packaging, product promotion or
pricing.
4. Organizational innovation (also referred to as social innovation)
involves the creation of new organizations, business practices, ways of
running organizations or new organizational behavior.
5. Business Model innovation involves changing the way business is done
in terms of capturing value e.g. Compaq vs. Dell.
A Suggested Innovation Framework

https://adisehgal.substack.com/p/the-innovation-framework

Workplace Innovation is about creating organizations in which all


employees use and develop their knowledge, skills, experience and creativity
to the full. Growing evidence shows that workplace innovation practices
which empower employees to make day-to-day-decisions, challenge
established practices, contribute ideas, and be heard at the most senior
levels, lead to better business results, as well as enhanced workforce health
and engagement.

SELF-CHECK 5.1-1
What is Workplace Innovation?
True or False:
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Direction: Write TRUE if the statement is correct and FALSE if the
statement is wrong:
1. The main driver for innovation is often the courage and energy to
better the world.
2. Innovation in its modern meaning is "a new idea, creative
thoughts, new imaginations in form of device or method".
3. Business Model innovation involves changing the way business is
done in terms of capturing its integrity.
4. Innovation is often also viewed as the application of better
solutions that meet new requirements, unarticulated needs, or
existing market needs.
5. Hospitality innovation is the development of new marketing
methods with improvement in product design or packaging,
product promotion or pricing.

ANSWER KEY 5.1-1


What is Workplace Innovation?

True or False:
1. True
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2. True
3. False
4. True
5. False

INFORMATION SHEET 5.1-2


Cultivating Innovation and Creativity in the Workplace

Learning Objectives
After reading this Information sheet, you must be able to:
1. list down tips in enhancing creativity,
2. describe traits of creative people,

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3. use leadership for innovation.

Leading Innovation
To innovate is to intentionally let go of the
“way things are” and welcome “the way they
could be.” Breakdown is the first step toward
innovation, an intentional release of
established habits of thought, expectations,
assumptions, and beliefs in order to embrace
“not knowing”. The concept of surfing the “edge
of chaos” sounds exciting until you get there
and leave control at the door. In Adaptive
Change we call this the Fall. TimHowell1985/leading-innovation-40042683
3M Innovation Strategy and Leadership
 Setting stretch targets – such as ‘x% of sales from products
introduced during the past y years’ – provides a clear and consistent
message and a focus for the whole organization.
 Allocating resources as ‘slack’ – space and time in which staff can
explore and play with ideas, build on chance events or combinations,
etc.
 Encouragement of ‘bootlegging’ employees working on innovation
projects in their own time and often accessing resources in a
nonformal way – the ‘benevolent blind eye’ effect.
 Provision of staged resource support for innovators who want to take
an idea forward – effectively different levels of internal venture capital
for which people can bid (against increasingly high hurdles) – this
encourages ‘intrapreneurship’ (internal entrepreneurial behavior)
rather than people feeling they have to leave the firm to take their
good ideas forward.

Six Tips to Help You Enhance Your Creativity


1. Open Your Mind - Have one new
experience every day; no matter how
small. New experiences stimulate the
brain and help you make new and
original connections; critical for
boosting breakthroughs.

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2. Diversify - Involve others in your
problem-solving efforts who bring a
different perspective or cultural
experience than yours.

3. Mental Floss – Relax;


Stress, exhaustion, boredom and even
pain can block our pathways to
creativity.

4. Stop Looking for the Right Answer -


Look for many right answers.

5. Discover Your Creative Rhythm - Start


paying attention to when you get your best
ideas.

6. Health Makes Wealth -


Regular exercise not only benefits your
body, it boosts brain performance as well.

Portrait of a Creative Person


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Creative people pay attention to their world, see things differently,
challenge assumptions, take risks, are not afraid to fail, and strive to
generate multiple solutions to problems. They are passionate about
creativity and seek opportunities to
innovate.” the purpose of creating a portrait of a creative person is to
capture the essence of creativity and help others understand the mindset,
traits, and behaviors that foster innovation and imaginative thinking. This
can be valuable for inspiring and motivating others to embrace their own
creativity, whether in art, science, business, or any other field. It also serves
to acknowledge and celebrate the diverse ways in which creativity manifests
in individuals, highlighting the significance of creative contributions to
society and culture.
https://www.verywellmind.com/characteristics-of-creative-people-2795488

5 Traits of Creative People


1. Creative people are curious. They ask questions all the time.
When they see or discover something they do not understand, they
make the extra effort to learn everything they can about how it
works, and how it can benefit them and others.
2. Creative people like challenges. They do not run away from
challenges; they tackle them head on. The bigger the challenge, the
more they are intrigued. They do not try to escape problems, but
rather they treat them as challenges. The most creative people I
know are also great problem solvers.
3. Creative people are not afraid to experiment. They are risk
takers, and they are not afraid to try something new, whether it be
a process, gadget or formula. Experimenting is a way for them to
see what works and what doesn’t work. They will not wait for
people to dictate their actions; they would rather lead.
4. Creative people have high standards. They do not settle for less
than their best. They will find a way to make something better.
They never stop learning.
5. Creative people know how to accept and give constructive
criticism. No matter what we do, people will always have
something to say about it, whether it is good or bad. Creative
people can accept criticism and turn it into opportunities. They
also know how to give constructive criticism. Since they have high
standards, they many times expect themselves and others to excel
in whatever they do.

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SELF-CHECK 5.1-2
Cultivating Innovation and Creativity in the Workplace

Enumeration:
Direction: Enumerate the 5 traits of creative people.

1.
2.
3.
4.
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5

ANSWER KEY 5.1-2


Cultivating Innovation and Creativity in the Workplace

Enumeration:
Direction: Enumerate the 5 traits of creative people.

1. Creative people are curious.


2. Creative people like challenges.
3. Creative people are not afraid to experiment.
4. Creative people have high standards.
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5. Creative people know how to accept and give constructive criticism.

INFORMATION SHEET 5.1-3


Techniques to Encourage Innovation in the Workplace

Learning Objectives
After reading this Information sheet, you must be able to:
1. List down techniques to encourage innovation in the workplace.
2. Explain the importance of encouraging innovation in the
workplace.
3. Restructure work layout and design for innovation.
Encouraging workplace innovation not only helps companies stay on
top of the market and defend their bottom lines: innovative workplaces are
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also happier workplaces, with consistently higher levels of employee
satisfaction and retention.

Why should companies care about their capacity to innovate?


1. Competitive advantage
Companies that invest time, effort and
money in finding new and better ways of
doing things have an advantage over others
in the market. It’s that simple.
Innovation doesn’t just help a
company to offer exciting new products and
services to customers. It also allows
companies to stay profitable and survive in
the market
https://www.linkedin.com/pulse/factors-encourage-innovation-workplace-naheeda-al-balushi

2. Customer centricity
Trailing new approaches to services and products ensures a constant
focus on serving the needs of customers. This helps build a dedicated
market base and ensures a company stays responsive to customer demand.
3. Employee satisfaction and retention
An innovative working approach appeals to employees with higher
levels of creativity and lateral thinking, helping companies to hold on to
their best talent

How can companies encourage innovation and creativity in the


workplace?
Encouraging innovation
isn’t easy. From juggling
competing company priorities to
overcoming internal resistance and
inertia, there are a lot of things
that can get in the way.
No matter what industry
you’re in, unlocking the innovative
potential of your people – and your
business more generally – comes

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down to a mix of management approaches, shared values, strategy, and
resources.
https://www.tuw.edu/creativity-in-the-workplace/

Techniques to encourage innovation in the workplace, broken


down into the following subjects:
● Leadership & management
● Innovation strategy
● Willingness to experiment
● Open communication
● Staff well-being
● Workplace design & layout ● Tools & software

Leadership & management

When it comes to innovation,


the tone always comes from the top.
Senior leaders need to find ways to
encourage their staff to think about
innovation every day and to take
ownership and responsibility for new
ideas and solutions. Encouraging
innovation via lea Der ship
and management can be a challenge,
empowering your employees to think
about tough problems can definitely help the challenge.
Empower your employees to think about tough problems
As Apple’s Steve Jobs said, “It
doesn’t make sense to hire smart
people and tell them what to do; we
hire smart people so they can tell us
what to do.”
This is a key technique to
encourage workplace innovation:
empower your employees to think
about the tough problems and reward
staff for working towards solutions.
Empowering employees means giving your team members permission
to take action and make decisions within your organization. It also means

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there is trust and understanding in place to ensure these actions are in line
with company goals according to (Patrick Bosworth, 2022).

Adopt a non-hierarchical management approach


In a non-hierarchical organizational structure, managers have a much
wider span of control with more employees sitting subordinate to them. This
leads to an inherently shorter chain of command. That is if one exists at all.
(Hierarchical vs Non-Hierarchical Organizational Structures, Apr 28, 2021)
When it comes to encouraging workplace innovation, a strict
hierarchy can be a real killer.
If your staff work deferentially and only think about innovation when
specifically tasked to do so, you’ll never be able to reach your company’s full
potential.
The most innovative companies have a flat – but strong – management
approach, allowing employees to break down silos and barriers between
work areas. A lot of innovation comes from cross-pollination between teams
and divisions, and from the sharing of ideas and problems.

http://
www.orgcharting.com/non-hierarchical-organization/

Give your staff a reason to care

It means providing employees with


incentives, purpose, and a sense of
belonging that goes beyond their basic
job responsibilities. When employees have
a reason to care, it leads to increased job
satisfaction, productivity, and overall
well-being
To be truly innovative, your
employees need some skin in the game.
They shouldn’t think about innovation as
something for senior management to
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think about – instead, innovation should be part of everyone’s job
description.
Look for ways to incentivize staff to think about innovation, and bring
them along the journey by developing a company-wide innovation strategy.
https://lumapps.com/employee-experience/improve-teamwork-in-the-workplace/

Encourage your people to think about innovation on a daily basis

Innovation shouldn’t be something


people think about only during retreats and
workshops. If thinking about new ways of
doing things is seen only as an occasional
exercise, you’ll never be able to access the
full potential of your employees’ creativity
and imagination.
https://online.hbs.edu/blog/post/team-
decision-making

Innovation strategy
A guide’s decisions on how
resources are to be used to meet a
business's objectives for innovation,
deliver value and build competitive
advantage. (yoga, 2023)
Workplace innovation needs to
be strategic and should be a core part
of your company’s DNA. No matter
what their responsibilities are, every
single one of your people should be
able to draw a straight line between the
company innovation strategy and the
contents of his or her day-to-day job

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Develop an innovation strategy – and use it
An innovation strategy sets out guiding principles for how your
company will grow its market share through product and service innovation.
A good strategy helps to clarify what is expected of employees at every level
of your company when it comes to problem-solving. By developing an
innovation strategy, leadership provides employees with certainty about the
core role of innovation and reinforces the idea that innovation is everyone’s
responsibility.
Developing an innovation strategy also forces senior management to
think about what innovation means to them, and to state in clear terms how
their employees should contribute new ideas for products, systems, and
services.
Microsoft is an excellent example of how to put an innovation strategy
to use. By making its strategy a core part of employee responsibilities,
Microsoft helps its employees at every level to make innovation a key part of
what they do.

https://www.alcimed.com/en/explorations/innovation-strategy/

Accept failure and make it the norm


It’s an unavoidable fact that
innovation carries the risk of failure.
For every example of world-changing
innovation, there’s a whole trash heap
of failed ideas.
Rather than running from this
fact, companies need to come to peace
with it. Acknowledge the possibility
of failure, de-dramatize it
and encourage risky initiatives to help
employees approach innovation in a
more open and inventive way
https://www.discovermagazine.com/mind/how-failing-could-actually-help-us-succeed
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Willingness to experiment
In order to be truly innovative,
companies need to be willing to
experiment.
Whether this is
through customer co-creation,
identifying market adjacencies, or
participating in an innovation hub,
companies must demonstrate an
appetite for new ways of doing things.

Look for market adjacencies


A key aspect of innovation is thinking
about market adjacencies.
Adjacencies are new products or markets
that are closely related to the work a
company is currently engaged in, but are
different enough to represent new value
for the company. By moving into these
areas, a company can create new
customers and solidify its market position.
For example, think about Disney’s recent foray into streaming media. The
media giant already produces an incredible amount of popular content, so
stepping into the market adjacency of a platform for streaming made a lot of
sense.
https://www.nojitter.com/technology-trends/communications-adjacency-networking-out-productivity

Embrace co-creation and open innovation opportunities


When it comes to innovation,
don’t be afraid to get your customers
involved, too. After all, your diehard
fans are the most likely people to
have great ideas for new products
and services – especially if they use
your services and products every day.
Co-creation involves fostering
cultural change within an
organization, requiring top
management to adopt a humble,

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empathetic, and participative leadership style, and fostering company-wide
cooperation. (Iglesias, 2018)
Participate in an innovation hub
Innovation hubs are places
for business representatives to get
together and share approaches to
innovation. An innovation hub is a
physical space that fosters
collaboration among researchers,
creators, and innovators, fostering
new ideas and facilitating creative
solutions in industries. (Innovation
Quarter, 2019)
The concept of an innovation hub recognizes the importance of a
multidisciplinary approach to innovation and shows the importance of
collaboration in problem-solving. Innovation hubs can be a great way to
encourage “blue-sky” thinking. https://www.innovationquarter.com/getting-here/
Open communication
Getting innovation right takes
a commitment to open
communication and transparency.
To make innovation a real
part of your workplace culture, your
staff need to know senior
management is being open about
the need for innovation, and the
potential benefits for the company
as a result.

Be transparent
Your staff need clear,
consistent information about the
company’s innovation goals, and
about the potential benefits for
employees if they get things right.
A key part of this is developing
an innovation strategy, and ensuring
open communication about
innovation. Transparency is a crucial
skill in the workplace, requiring
honesty and straightforwardness. It
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fosters trust and openness, fostering trust in relationships and
demonstrating openness in communication. (Team, June 25, 2022)
Staff wellbeing
Innovation isn’t just about
encouraging your staff to think
laterally: it’s also about making sure
that when your employees are being
creative, they don’t feel threatened or
at risk.
There are two great ways to do
this. First, you can recognize and
reward innovations, and second, try
to ensure staff psychological safety.
Recognize and reward successful innovations
To get the best out of your
people when it comes to innovation,
you need a way to recognize and
reward successful new ideas –
especially when they have the
potential to save the company
money or boost revenue.
This can be as simple as
providing public recognition, for
example, giving out awards at all hands meetings.

https://www.indeed.com/career-advice/career-development/being-transparent

Ensure staff psychological safety


This is a crucial element to get right.
After all, employees don’t want to feel like
attempts at innovation could threaten their
jobs if it goes wrong.
Your staff members need to be able
to be honest and forthright about new
product and systems suggestions, without
fear of recrimination or adverse effects on
their jobs.
So, one of the first things you should
do when encouraging innovation is to set clear ground rules and let people
know that their positions won’t be at risk if the innovation exercise isn’t a
success.
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Workplace design and layout
There’s a growing
recognition that the physical
working environment is just as
important as management
or leadership when it
comes to encouraging
innovation.

Organize your office for maximum innovation


Office design and layout can
make a huge difference when it
comes to innovation. Even
something as simple as deciding
where particular teams should sit
can have a massive effect on
creativity and collaboration.
Google’s groundbreaking office
designs include features like putting
greens, vintage subway cars, and
revolving bookcases. However, you
don’t have to invest in gimmicks to be like Google.

https://www.inc.com/neil-patel/how-toorganize-your-office-for-maximum-productivity.html

Tools and software


Finally, your staff also needs access to
the right tools to support innovation.
There are two reasons for this. First,
using the right set of tools can save time and
effort, freeing your staff up to innovate.
Second, a good set of innovation software can
guide your staff in taking an idea through from
concept to implementation.

Use tools to create time and space to


innovate
There’s an incredible range of
timesaving software available to businesses.
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Whether it’s project management software, online collaboration platforms, or
even cloud accounting products, it’s never been easier to save time on basic
processes.
These software products aren’t just helpful with avoiding
headaches – they can also free up your staff to do the kind of
creative and innovative thinking they didn’t have time for before.
So, take a look at the range of software products out there, and think
about how you could put the inevitable time savings to use.

● Consider innovation software


Innovation and creative
thinking isn’t a question of
natural talent. With the right
tools, processes, and methods,
anyone can be an innovator and
find new solutions to complex
problems.
This is where ideas and
innovation management software
can help. By structuring ideation, collaboration, communication and setting
parameters for problem-solving, the right software can foster a real
innovation culture across your whole company.
https://www.braineet.com/blog/encouraging-workplace-innovation
True innovation takes commitment and perseverance
Moving towards an innovative workplace takes time, hard work, and a
certain amount of forgiveness for error and failure. As we’ve seen, even
successful and highly innovative companies still have their fair share of
failures.

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Many of the necessary ingredients of workplace innovation also
involve juggling some downsides. For example:
● encouraging employee collaboration must be balanced against
maintaining individual accountability, and leaving room for those lone
wolves who get their best work done by going solo
● avoiding workplace hierarchies requires strong leadership, a trusting
approach to management, and a commitment to hiring highly
motivated people
● before a company can experiment with innovation, it has to get the
day-to-day operations on track first

So, while you’re working to encourage workplace innovation, don’t be


surprised if the changes are harder to implement than you thought.
Innovation can be a long game. Whether you’re chasing incremental
innovation or radical innovation, things will probably take longer than you
realize.

https://www.braineet.com/blog/encouraging-workplace-innovation

SELF-CHECK 5.1-3
Techniques to Encourage Innovation in the Workplace

Enumeration:
Direction: Give 7 techniques to encourage innovation in the
workplace.

1.
2.
3.
4.
5.
6.
7.

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ANSWER KEY 5.1-3
Techniques to Encourage Innovation in the Workplace

1. Leadership & management


2. Innovation strategy
3. Willingness to experiment
4. Open communication
5. Staff well-being
6. Workplace design & layout
7. Tools & software

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DETAILS OF LEARNING OUTCOME

Learning Outcome 2 Discuss and develop ideas with others


Contents:
1. Generating and Developing Ideas
2. Great minds Discuss Ideas. Average Minds Discuss Events. Small
Minds Discuss People.
3. Idea Sharing from all Team Members
Assessment Criteria
1. Identify people who could provide input to ideas for improvements.
2. Select ways of approaching people to begin sharing ideas.
3. Set meeting with relevant people.
4. Review and select ideas for follow up based on feedback.
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5. Use critical inquiry method to discuss and develop ideas with
others.
Condition:
Trainees must be provided with the following. Equipment
● Computer
Supplies And Materials
● Pen
● Paper
● Forms
Learning Materials:
● Competency based learning material

Assessment Method:
● Written test
● Practical/performance test
● Interview

LEARNING EXPERIENCES

Learning Activities Special Instructions


1. Read Information Sheet If you have some problems on Information
5.2-1 on Generating and Sheet 5.2-1, don’t hesitate to approach your
Developing Ideas facilitator. If you feel you are knowledgeable on
the content of Information Sheet 5.2-1, you can
now answer Self-Check 5.2-1.
2. Answer Self-Check 5.2-1 Compare your answer with the Answer Key
5.21. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.

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3. Read Information Sheet If you have some problems on Information
5.2-2 on Great Minds Sheet 5.2-2, don’t hesitate to approach your
Discuss Ideas. Average facilitator. If you feel you are knowledgeable on
Minds Discuss Events. the content of Information Sheet 5.2-2, you can
Small Minds Discuss now answer Self-Check 5.2-2.
People.
4. Answer Self-Check 5.2-2 Compare your answer with the answer key
5.22. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.
5. Read Information Sheet If you have some problems on Information
5.2-3 on Idea Sharing Sheet 5.2-3, don’t hesitate to approach your
from All Team Members. facilitator. If you feel you are knowledgeable on
the content of Information Sheet 5.2-3, you can
now answer Self-Check 5.2-3.
6. Answer Self-Check 5.2-3 Compare your answer with the answer key
5.23. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the information
sheet and go over the self-check again.

INFORMATION SHEET 5.2-1


Generating and Developing Ideas

Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Identify steps in generating and developing ideas;
2. discuss brainstorming;
3. develop WH-questions to generate and develop ideas.

For many people, the toughest part of any writing task is getting
started. Here are some exercises that help with "blank page syndrome" or
"writer's block."
Listing: Brainstorm a list of possible topics. If
the assignment deals with your own
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experience, try a list of important events in your life related to the topic. If
the assignment deals with material from a class, brainstorm all of the things
you've talked about in the class that you remember or that interest you.
The important thing is not to censor yourself at this point - write
down anything that comes to mind.

Freewriting: Freewriting simply means writing


without stopping for a set amount of time. Start
with shorter amounts of time (2-5 minutes) and
build up "stamina" slowly. Again, as in listing,
it's important not to censor ideas at this point;
simply write down anything that comes to
mind.

https://www.writingforward.com/writing_exercises/creative-writing-exercises/from-101-
creative-writing-exercises-freewriting

Looping: Looping is a variation on


freewriting. Pick one aspect of your topic
to begin writing on. Free write for five
minutes. Then, read over what you have
written and underline the most
important or interesting idea or
sentence. Start with this idea or
sentence and free write for another five
minutes.
Find your "center of gravity" sentence again. If you continue this
process, you'll often find you've started a rough draft of the assignment .
https://www.flaticon.com/free-icon/looping-arrows_64774

Clustering: Write the topic in the middle of


the page and put a circle around it. Then,
branch out from the circle with
associations and details about the topic.
Write down anything you can think of,
making connections as you see fit (see
"Guidelines for Selecting a Subject," next
page, for an example).
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https://www.simplilearn.com/tutorials/machine-learning-tutorial/k-means-clustering-algorithm

Cubing: This is another way to look at one


topic from many angles (like the pentad
exercise). Write for one to three minutes on
each of the six "sides": Describe,
Compare/Contrast (How is it like
something else? How is it different from
something else?), Analyze (What parts does
it have?), Evaluate, apply (What can you do
with it? How can you use it?), Argue (for or
against). All sides will not work equally
well for all topics.
https://wrightkylee.weebly.com/cubing.html

Answering WH-questions: Write the


five "Why" questions (who, what, where,
when, why) across your paper. List as
many questions as you can think of
that a reader might ask about your
topic in those categories. Write down
answers or features of your topic that
might address those concerns.

https://www.communicationcommunity.com/wh-questions-for-speech-therapy-how-to-target/

Invisible Writing: If you have trouble


writing without constantly re-reading
and editing what you've said, this may
work for you. Using a computer, turn
the contrast down on your monitor so
the screen is blank. Type for at least
2030 minutes without looking at what
you've written. Then, turn the contrast
up and, ignoring typos, find out what
you have to say!

https://www.giftsaustralia.com.au/invisible-ink-spy-pens-with-uv-light

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SELF-CHECK5.2-1
Generating and Developing Ideas Identification.
Direction: Read the following statements and identify what is being
asked in each number.
_____ 1. Write the topic in the middle of the page and put a circle
around it.
_____ 2. This is another way to look at one topic from many angles
(like the pentad exercise).
_____ 3. simply means writing without stopping for a set amount of
time.
_____ 4. variation on freewriting.
_____ 5. Brainstorm a list of possible topics.

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ANSWER KEY 5.2-1
Generating and Developing Ideas
1. Clustering
2. Cubing
3. Freewriting
4. Looping
5. Listing

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INFORMATION SHEET 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss Events. Small Minds
Discuss People.
Learning Objectives:
After reading this Information sheet, you must be able to:
Identify the importance of non-verbal communication;
1. relate topics on “Small Minds Discuss people” in real life events;
2. differentiate Great minds discuss ideas and Average minds discuss
events;
3. interpret the quote “Great minds discuss ideas. Average minds
discuss events. Small minds discuss people.”

Great minds discuss ideas. Average minds discuss events. Small


minds discuss people.
This is a quote commonly attributed to Eleanor Roosevelt. What does
it mean?
Let’s start by defining “ideas,” “events,” and “people.” Discussing
people here means to talk about a person, typically in a negative, gossipy
way. Discussing events means to talk about the events happening around
the world. Discussing ideas means to understand the higher-level messages
behind an event, to understand human behavior, to look beyond what’s
given, and to find solutions to help the world.

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https://e15.beauty/eleanor-roosevelt-quotes-great-minds

“Small Minds Discuss People”


When the quote says “Small
minds discuss people,” it means that
those who discuss people as an end to
itself are shallow. Unfortunately, a fair
segment of the media and our
population today dedicate themselves
to discussing people. You have tabloid
magazines, celebrity gossip sites, and
people who follow celebrity gossip like
it is the central goal of their lives.
Office politics is not uncommon.

People backstab and criticize each other more often than we like. Even
our politicians today make personal attacks and conduct smear campaigns.
Online, we often see people shaming or attacking each other, or worse still,
others supporting such behavior and joining in the attack, rather than
taking a higher ground.

“Average Minds Discuss Events”


When you switch from
discussing people to events, there is
an improvement because you look
beyond people and focus on events.
There is an element of objectivity as
you’re now looking at facts, figures,
and occurrences. Yet it is a logical
fallacy to think that just discussing
events makes us smarter.
Firstly, many news stories (depending on where you live) are heavily
censored according to the publication’s ideology and alliances. In some

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countries, the government controls the media. So when you’re reading the
“news,” you’re really reading news created/selected to fit what the
publication wants you to know, along with filtered comments and angled
statistics.
Something to consider when you think that you’re being educated by
reading a particular news channel — it’s more likely that you are being
conditioned.
Secondly, news channels tend to sensationalize and report what is
shocking. In internet terms, “clickbait.” As the saying goes, “When a dog
bites a man, that is not news, because it happens so often. But if a man
bites a dog, that is news.” Hence even though there are one billion possible
things to report each day, including countless positive stories and
consciousness-raising events, the selected stories are rarely the most
important, but some of the most negative, fear-based stories you can find.
Thirdly, even though we may be shocked by a grisly murder that just
happened, we have to bear in mind that murders, suicides, crimes, and even
war happen every single day. But when you read the news, your attention
gets directed to that one crime or that one murder. Or when a news channel
repeatedly highlights the crimes that happen in a country, it creates the
notion that the place is highly unsafe, when 99.999% of its people get by
perfectly safely each day.
In the process of being caught in fear/anger/shock, we miss the
bigger picture. The irony is that by thinking that we educate ourselves by
reading the news, we are isolating our minds and painting an extremely
skewed image of the world and associating it with fear and terror, yet
missing the whole point which is, “What can we do to solve the issues we
see?”

“Great Minds Discuss Ideas”


As someone becomes more curious about the world and looks beyond
what’s immediately visible, they start to talk about not just people or events,
but ideas.
● Why people do the things they do. What drives them;
● Why issues like murder, mass shootings, war, and crimes are
happening. What we can do to prevent such violence;
● How we can uplift others;
● How we can improve as people;
● World issues, because we’re not just citizens of a country but a
citizen of the world;

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● Whether the direction we’re moving in, as a society, as a world,
is actually good for us;
● And most important of all, ideas to improve the world.
Discussing ideas means not
just taking what is presented to
you, but digging deeper.
Understanding root causes.
Understanding how something
came to be. Questioning
realities. Identifying solutions.
This quote is of course
meant as a generalization. People
and events are often proxies to
discuss ideas. We look upon people like Elon Musk, Nelson Mandela, Oprah
Winfrey, Martin Luther King Jr., Buddha, Bill Gates, etc. as inspirational
figures for change. We discuss people as a way to understand each other.
Discussing events helps us grow in awareness; current affairs is a way to
learn about the world. If something just happened in my life and I share this
with a friend, that’s part of conversation, of relating to each other.
The problem comes when we talk about people or events as an end to
itself. This quote reminds us that when we bad-mouth others, gossip, or
follow the news reactively, it doesn’t bring us anywhere. Complaining or
chit-chatting about people/events endlessly will not change our lives or
make us smart.

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SELF-CHECK 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss Events. Small Minds
Discuss People.

True or False
Direction: Read the following statements below and write True if the
statement is true and write False if the statement is false.
1. When we bad-mouth others, gossip, or follow the news
reactively, it doesn’t bring us anywhere.
2. When you switch from discussing people to events, there is an
improvement because you look beyond people and focus on
events.
3. Discussing people means to understand the higher level
messages behind an event, to understand human behavior, to
look beyond what’s given, and to find solutions to help the
world.
4. People backstab and criticize each other more often than we
like.
5. Complaining or chit-chatting about people/events endlessly will
not change our lives or make us smarter.

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ANSWER KEY 5.2-2
Great Minds Discuss Ideas. Average Minds Discuss Events. Small Minds
Discuss People.

1. True
2. True
3. False
4. True
5. True

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INFORMATION SHEET 5.2-3
Idea Sharing from All Team Members

Learning Objectives:
After reading this Information sheet, you must be able to:
1. list the ways to encourage sharing of ideas;
2. identify ideas for sharing
3. develop ideas to share among team members.

One person alone can't come up with all the concepts and collateral
needed for these campaigns, so marketing leaders rely on the diverse
viewpoints and imaginations of their teams.

Ways to encourage everyone on your team to bring their ideas to


the table

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1. Make it personal. Whether a
personal interest is really niche or
shared by many, start there. You'll
be amazed by the parallels you
find with your professional work,
and people enjoy discovering
different ways of thinking about
their work. From basketball to
music to science, when the team
starts with what they personally
care about, they create whole
new avenues for interesting
content.

2. Schedule regular team brainstorms.


Build ongoing brainstorm
sessions into the weekly or monthly
meeting rhythm. This creates a culture
of open engagement and ensures your
team that their ideas are valued. For all
ideas selected, follow up with incentives.
Even a small gift card, a lunch out with
you or access to company products and
services goes a long way to show
appreciation and fuel future innovation.
https://www.mural.co/blog/brainstorming-rules

3. Build the right environment.


As a leader, your role is to knock
down walls and develop an environment
that evokes creative thinking from your
team. The team needs to feel that their
voice is appreciated and that they have
room to do cool things. Let them test
their ideas, see what works and what
could be improved, and make sure they
know that they have to opportunity to
do so.
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https://www.liquidplanner.com/blog/5-ways-to-create-a-positive-work-environment/
Create innovation zones.
When office spaces are
inviting and open, there are
unlimited opportunities for team
members to provide new and creative
input. Our office includes a separate
innovation area designed specifically for
team collaboration. Innovation zones
offer certain flexibilities or exemptions
from administrative regulations and
statutory provisions that help remove
barriers to modernizing education
delivery. The term innovation zone, also
known as districts of innovation, refers to the idea of creating space for
districts and schools to innovate by identifying constraints from current
laws and regulations and providing flexibility.
https://aurora-institute.org/our-work/center-for-policy/innovation-zones
Be transparent with overall business goals.
The more teams know about
changing goals and new
opportunities for the business, the
more involved they will feel in its
success. Creative marketing ideas
stem naturally from the desire to
participate in the company's growth
and awareness of the right direction.
The resulting successful
marketing campaigns compound
the benefits on a morale level and
reinforce employee loyalty.
https://www.elsevier.com/connect/what-should-journals-do-to-promote-transparent-and-responsible-research

Ask the team what they want to learn.


One of the best ways to engage
your team is by asking what they'd
like to learn. For example, if someone
says "video content," develop a project
that encourages them to dive deep
into what you are already doing,
research competitors in the space and
present strategy ideas. This project

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will help them to structure feedback and learn more from the experience
than just sharing a few early ideas.
Create a rotating culture.
Repurposing the same teams for
similar tasks may seem like the
easiest approach to resource
allocation, but switching things up
can stimulate new brainstorming
ideas. To help foster more creativity,
consider rotating teams, desk
arrangements and assignments. This
allows your team to step out of their
comfort zones and interact with
different team members on a deeper
level, which can spark new ideas.

Build a shared, centralized idea bank.


Within our intranet, I created an
indexable database for our team to add
campaign retrospectives and ideas that
can be accessed throughout the
company. It makes it easy to type in a
keyword tag when creating a new
campaign to find relevant ideas from our
idea bank. Ongoing
brainstorming sessions are also a must
to get the creative juices flowing and
sharing knowledge and ideas across the
board. https://www.indeed.com/career-
advice/interviewing/teamwork-
interview-questions

Give them feedback.


Give them feedback on their work.
Show them how their work has produced
real results and why. Give them access
to all the tools in your company that
measure the results of your marketing
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campaigns to help them analyze the results. For example, if you involve a
person in researching topics on a blog, show them what makes blog posts
popular. https://www.mindtools.com/a18a0wu/giving-feedback

Encourage mistakes.
One of the best ways to encourage
creative ideas is by making it really clear
that mistakes are not just tolerated but
encouraged.
Understanding that not all creative
ideas are going to be wins creates a
comfortable environment to brainstorm
ideas and walk through new concepts.
Mistakes are part of every creative
process, and making room for them
allows for innovative thinking
Outline campaign objectives.
As a marketing leader, you're
more likely to get creative ideas from
your teams by having clear goals
associated with the campaigns in
question and creating a
safe environment in which people feel
comfortable sharing their ideas. It can
also help to give people
the opportunity to contribute in
writing after a brainstorming meeting.
The ultimate goal of your marketing
campaign. For example, “get more
leads” or “sell more widgets.” Campaign objectives should be SMART:
specific, measurable, achievable, realistic and timely.
https://unbounce.com/conversion-glossary/definition/campaign-objective
Foster cross-functional conversations.
Momentum builds when you
can bring members from your
organization's various departments
together to deliver ideation and
execution. A product marketer can
offer UX delivery that elevates a
brand marketing idea. An analytical
wizard will know the best ways to
capture data. The content, social and
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PR teams all add relevance. An idea is only a seed; it takes a cross
functional team to bring it alive.
Feed their brains.
Schedule educational activities
into your team's work week. My team
and I listen to the same branding
audio books or the latest marketing
lectures over a similar period of time.
Each person then interprets this
newly acquired information
differently, resulting in a whole
spectrum of ideas to share during
weekly marketing pow-wow (i.e.
brainstorming) meetings. The
important role that your diet plays in
keeping your brain healthy and your mind alert. (Delia McCabe, Mar 20,
2023)
Offer positive reinforcement.
Sometimes the best way to
encourage a team member is to not
discourage them. If a team member
suggests an idea that obviously will not
work or is even irrelevant, don't put
them down, especially in front of others.
If they have a great idea in the future,
they may hesitate or refuse to share for
fear of being mocked. Foster an
environment where there are no bad
ideas.

Democratize idea creation.


People who are shy about sharing
their ideas usually feel their ideas are
not great and they may look bad in front
of their colleagues. Assert that no ideas
are dumb and that you welcome all
ideas. Let your team submit ideas via
email or one on one. Discuss submitted
ideas anonymously in team meetings so
everyone can hear about them and let
people choose the idea that they like the
best. “Democratize ideation” might

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sound like buzzword or workplace trend, but it’s actually a very beneficial
step for an organization to take. It’s all about enabling all employees,
regardless of rank or experience, to chime in, make suggestions, and voice
their ideas.
https://miro.com/blog/how-to-democratize-ideation

SELF-CHECK 5.2-3
Idea Sharing from All Team Members

True or False
Direction: Read the following statements and tell whether the
statement is correct or not. Write TRUE if the statement corrects and FALSE
if the statement is wrong.
1. If a team member suggests an idea that obviously will not work
or is even irrelevant, don't put them down.
2. People who are shy about sharing their ideas usually feel their
ideas are not great and they may look bad in front of their
colleagues.
3. One of the best ways to engage your team is by asking what
they'd like to learn.
4. To help foster more creativity, consider permanent teams, desk
arrangements and assignments.
5. Sometimes people are stuck in creative ruts and need a little
motivation.

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ANSWER KEY 5.2-3
Idea Sharing from All Team Members
1. True
2. True
3. True
4. False
5. False

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DETAILS OF LEARNING OUTCOME
Learning Outcome 3 Integrate ideas for change in the workplace
Contents:
● Introducing Change in the Workplace
● Get Employees Involved in Making Changes
Assessment Criteria
1. Use critical inquiry method to integrate different ideas for change of
key people.
2. Use summarizing, analyzing and generalizing skills to extract
salient points in the pool of ideas.
3. Use reporting skills likewise to communicate results.
4. Identify current Issues and concerns on the systems, processes and
procedures, as well as the need for simple innovative practices.
Condition:
Trainees must be provided with the following. Equipment
● Computer
Supplies And Materials
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● Pen
● Paper
● Forms
Learning Materials:
● Competency based learning material
Assessment Method:
● Written test
● Interview

LEARNING EXPERIENCES

Learning Activities Special Instructions


1. Read Information Sheet If you have some problems on Information
5.3-1 on Introducing Sheet 5.3-1, don’t hesitate to approach your
Change in the Workplace facilitator. If you feel you are knowledgeable
on the content of Information Sheet 5.3-1, you
can now answer Self-Check 5.3-1.
2. Answer Self-Check 5.3-1 Compare your answer with the answer key
5.3-1. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the
information sheet and go over the self-check
again.
3. Read Information Sheet If you have some problems on Information
5.3-2 on Get Employees Sheet 5.3-2, don’t hesitate to approach your
Involved in Making facilitator. If you feel you are knowledgeable
Changes on the content of Information Sheet 5.3-2, you
can now answer Self-Check 5.3-2.
4. Answer Self-Check 5.3-2 Compare your answer with the answer key
5.3-2. If you got 100% correct answer in this
self-check, you can now move to the next
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information sheet. If not review the
information sheet and go over the self-check
again.

INFORMATION SHEET 5.3–1


Introducing Change in the Workplace

Learning Objectives:
After reading this Information Sheet, you must be able to:
1. Illustrate how to fill up the different forms
2. Identify different workplace forms
3. Select the appropriate form for specific purpose

Introducing change in the workplace is a significant and often


challenging endeavor that organizations undertake to adapt to evolving
circumstances, improve processes, and stay competitive. Change can
encompass a wide range of initiatives, such as implementing new
technologies, reorganizing teams, altering work practices, or even shifting
the company's culture. In this introduction, we'll explore the importance of
introducing change, the challenges associated with it, and the key principles
to consider when managing workplace change effectively.
Change in the workplace is
implemented to benefit the organization,
whether the planned goal is increasing
the bottom line or improving customer
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relations. Even the best of employees can balk at changing practices and
procedures they see as still working well in the workplace.

Advertise Your Goal


Inform all your employees of your
planned goal. Make them aware that you
will be expecting, for example, a 5-percent
increase in sales or improved numbers in
regards to customer service. Be specific
with the figures and the methods by
which you'll measure the progress and
success toward your chosen goal.

https://clickup.com/blog/marketing-
goals/

Emphasize the Benefits


Create a sense of enthusiasm
toward the coming changes by pointing
out the benefits of achieving your new
goal. You may be able to afford bonuses
if your bottom line increases, or your
corporate headquarters may reward
your unit if expenses go down by a
certain percentage. Make your
employees aware of how they will
benefit by hitting your goal.
https://entreresults.com/difference-between-features-and-benefits/
Make Change Possible
Create and provide training for
all employees to help them achieve the
needed changes. Teach them new
procedures, hold classes on
controllable cost savings, or hold
meetings to demonstrate best practices
in customer relations. Give your people
the tools with which they can succeed.

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https://www.dumblittleman.com/10-ways-to-make-change-less-scary-and/
Listen
Monitor the progress while the
change is occurring. Make it known
that your welcome feedback and listen
to any concerns your employees may
have. While some may object to certain
changes simply because they were used
to the old way of doing things, others
may have intelligent and legitimate
alternate solutions that you should
consider. Implement any employee-
based ideas you can to make the
transition go more smoothly. Listening
skills are extremely important. For
meaningful and fruitful interactions, conversations and communications, it
always pays to be a good listener. Here are some of the key reasons for
‘listening’ being so important (tengku badariah, 2016)
SELF-CHECK 5.3-1
Introducing Change in the Workplace

True or False
Direction: Read the following statements and tell whether the
statement is correct or not. Write TRUE if the statement corrects and
FALSE if the statement is wrong.
_____ 1. Always inform your employee on your planned goals.
_____ 2. Provide and create necessary trainings for your employees.
_____ 3. Always feed your employees with monetary incentives.
_____ 4. Create a sense of enthusiasm toward the coming changes
by pointing out the benefits of achieving your new goal.
_____ 5. Do not implement any employee-based ideas you can to
make the transition go more smoothly.

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ANSWER KEY 5.3-1
Introducing Change in the Workplace

1. True
2. True
3. False
4. True
5. False

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INFORMATION SHEET 5.3-2
Get Employees Involved in Making Changes

Learning Objectives:
After reading this Information Sheet, you must be able to:
1. identify initiatives in making changes;
2. list the reasons behind making changes;
3. use tips and warnings in making changes.
4.
Get Employees Involved in Making Changes" is an approach that
recognizes the value of engaging employees in the decision-making process
when it comes to workplace changes. It empowers employees to contribute
their insights, ideas, and expertise, fostering a sense of ownership and
commitment to the change. In this introduction, we'll explore the
significance of involving employees in making changes, the benefits it offers,
and key principles for implementing this approach effectively.
Change initiatives can be
difficult for employees, especially if
they’ve grown comfortable with the status
quo. Shifts in marketing and sales
strategy, management structure,
workplace technologies or other areas can
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alter a business drastically. Fundamental
changes in operation might redefine
employee responsibilities, forcing them to
acquire new skills to remain productive.
https://www.torbenrick.eu/blog/change-management/successful-change-management-involve-the-people/

How to Get Employees Involved in Making Changes?


1. Explain the reasons behind the push for change. The major
reason changes initiatives fail is a disconnect between the views of
management and employees, according to the Harvard Business Review on
Change. Lay out in detail why the change is necessary, what benefits are
expected, what risks the change entails and any other relevant features of
the plan.
2. Ask for employee input. Eliciting experienced viewpoints from
various levels within your organization helps you plan effectively. For
example, practical consequences that are immediately apparent to
employees on the ground might not occur to management.
3. Provide incentives to motivate employees to work for the change.
For example, offer profit-sharing plans that hinge on the success of the
initiative, or offer bonuses to the most proactive employees. Incentives
increase employee participation and boost morale.
4. Delegate responsibilities so employees feel empowered.
Distributing power gives everyone a stake in the success of a change
initiative. Otherwise, employees might feel plowed under and helpless,
which could lower worker morale and jeopardize the initiative.
5. Provide extra support for employees who have difficult
transitioning. For example, a shift in organizational structure might remove
some from familiar roles, forcing them to take on responsibilities they can’t
yet handle. Help them adapt to their new roles by providing any extra
training they require and offering your guidance throughout the transition.
TIPS
● Change your staff: If people aren't performing or are bringing a
negative attitude to work every day, then let them go. Workplace
culture begins with its people.
● Change your attitude: Make sure you're expressing gratitude
always and espousing company values that make each
employee feel special for being a part of this exclusive workplace
culture.
● Change the cash-flow: You may need to reallocate funds to
different departments.
● Change your advancement structure: Give employees an
opportunity to move up.
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● Change your compensation: Make sure your plan is fair and
rewards the hardest workers.
● Change your communication: Hire someone new to oversee clear
communication.
● Change your decision-making processes: Give employees a say
for better results.
WARNINGS
● Avoid management-only decision making that is imposed upon
employees.
● Do not play favorites or advance people without clear, merit-
based criteria.
● Be careful not to spring the changes on everyone suddenly,
without warning.
● Never threaten or coerce workers into submission.
● Forget about mass layoffs if you want to maintain any kind of
corporate culture.

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SELF-CHECK 5.3-2
Get Employees Involved in Making Changes

Enumeration
Direction: Enumerate the steps on How to Get Employees Involved in
Making Changes?
1.
2.
3.
4.
5.

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ANSWER KEY 5.3-2
Get Employees Involved in Making Changes

1. Explain the reasons behind the push for change True


2. Ask for employee input.
3. Provide incentives to motivate employees to work for the change.
4. Delegate responsibilities so employees feel empowered.
5. Provide extra support for employees who have difficult
transitioning.

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ACKNOWLEDGEMENT
https://smallbusiness.chron.com/change-culture-workplace-720.html
https://smallbusiness.chron.com/introduce-change-workplace-
34861.html
https://www.forbes.com/sites/forbescommunicationscouncil/2018/05/
21/15-ways-to-encourage-creative-idea-sharing-from-all-teammembers/
#273d007ace0a
https://www.innovationresource.com/seven-strategies-for-generatingideas/
https://www.braineet.com/blog/encouraging-workplaceinnovation/
#strategy
https://www.inc.com/jim-schleckser/why-product-innovation-may-be-
least-important-thing-you-can-do.html
https://adisehgal.substack.com/p/the-innovation-framework
TimHowell1985/leading-innovation-40042683
https://www.verywellmind.com/characteristics-of-creative-people-2795488
https://www.linkedin.com/pulse/factors-encourage-innovation-workplace-
naheeda-al-balushi
https://www.tuw.edu/creativity-in-the-workplace/
(Hierarchical vs Non-Hierarchical Organizational Structures, Apr 28, 2021)
http://www.orgcharting.com/non-hierarchical-organization/
https://lumapps.com/employee-experience/improve-teamwork-in-the-
workplace/
https://online.hbs.edu/blog/post/team-decision-making
https://www.alcimed.com/en/explorations/innovation-strategy/

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https://www.discovermagazine.com/mind/how-failing-could-actually-help-
us-succeed
https://www.nojitter.com/technology-trends/communications-adjacency-
networking-out-productivity
https://www.innovationquarter.com/getting-here/
https://www.indeed.com/career-advice/career-development/being-
transparent
https://www.inc.com/neil-patel/how-toorganize-your-office-for-maximum-
productivity.html
https://www.braineet.com/blog/encouraging-workplace-innovation
https://www.braineet.com/blog/encouraging-workplace-innovation
https://www.writingforward.com/writing_exercises/creative-writing-
exercises/from-101-creative-writing-exercises-freewriting
https://www.flaticon.com/free-icon/looping-arrows_64774
https://www.simplilearn.com/tutorials/machine-learning-tutorial/k-
means-clustering-algorithm
https://wrightkylee.weebly.com/cubing.html
https://www.communicationcommunity.com/wh-questions-for-speech-
therapy-how-to-target/
https://www.giftsaustralia.com.au/invisible-ink-spy-pens-with-uv-light
https://e15.beauty/eleanor-roosevelt-quotes-great-minds
https://www.mural.co/blog/brainstorming-rules
https://www.liquidplanner.com/blog/5-ways-to-create-a-positive-work-
environment/
https://aurora-institute.org/our-work/center-for-policy/innovation-zones
https://www.elsevier.com/connect/what-should-journals-do-to-promote-
transparent-and-responsible-research
https://www.indeed.com/career-advice/interviewing/teamwork-interview-
questions
https://www.mindtools.com/a18a0wu/giving-feedback
https://unbounce.com/conversion-glossary/definition/campaign-objective
https://miro.com/blog/how-to-democratize-ideation
https://clickup.com/blog/marketing-goals/
https://entreresults.com/difference-between-features-and-benefits/
https://www.dumblittleman.com/10-ways-to-make-change-less-scary-and/

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https://www.torbenrick.eu/blog/change-management/successful-change-
management-involve-the-people/

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