Um0023 Asw3000-6000-S-G2 en V01 0223-2
Um0023 Asw3000-6000-S-G2 en V01 0223-2
Um0023 Asw3000-6000-S-G2 en V01 0223-2
2 Safety .........................................................................................................................................6
3 Unpacking ................................................................................................................................ 10
4 Mounting .................................................................................................................................. 11
UM0023_ASW3000-6000-S-G2_EN_V01_0223 1
5.5.3 Residual current protection ....................................................................................... 23
5.5.4 Overvoltage category ............................................................................................... 23
5.5.5 Grounding conductor monitoring.............................................................................. 24
5.5.6 Rating of miniature circuit-breaker ........................................................................... 24
6 Communication........................................................................................................................ 33
7 Commissioning ......................................................................................................................... 37
8 Operation .................................................................................................................................39
2 UM0023_ASW3000-6000-S-G2_EN_V01_0223
10.1 DC input data ................................................................................................................... 42
11 Troubleshooting ......................................................................................................................49
12 Maintenance ........................................................................................................................... 51
15 Warranty ................................................................................................................................. 52
16 Contact ................................................................................................................................... 53
UM0023_ASW3000-6000-S-G2_EN_V01_0223 3
1 Notes on this Manual
Solplanet inverter is a transformerless solar inverter with two independent MPP trackers. It
converts the direct current (DC) from a photovoltaic (PV) array to grid-compliant alternating
current (AC) and feeds it into the grid.
This manual describes the mounting, installation, commissioning and maintenance of the
following inverters:
ASW3000-S-G2
ASW3680-S-G2
ASW4000-S-G2
ASW5000-S-G2
ASW6000-S-G2
Observe all documentation that accompanies the inverter. Keep them in a convenient place and
available at all times.
This manual is for qualified electricians only, who must perform the tasks exactly as described.
All persons installing inverters must be trained and experienced in general safety which must be
observed when working on electrical equipment. Installation personnel should also be familiar
with local requirements, rules and regulations.
Qualified persons must have the following skills:
• Knowledge of how an inverter works and is operated
• Training in how to deal with the dangers and risks associated with installing, repairing and
using electrical devices and installations
• Training in the installation and commissioning of electrical devices
• Knowledge of all applicable laws, standards and directives
• Knowledge of and compliance with this document and all safety information
4 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Safety instructions will be highlighted with the following symbols:
DANGER indicates a hazardous situation which, if not be avoided, will result in death or
serious injury.
WARNING indicates a hazardous situation which, if not be avoided, can result in death or
serious injury.
CAUTION indicates a hazardous situation which, if not be avoided, can result in minor or
moderate injury.
NOTICE indicates a situation which, if not be avoided, can result in property damage.
INFORMATION that is important for a specific topic or goal, but is not safety-relevant.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 5
2 Safety
1. The inverter converts the direct current from PV array into grid-compliant alternating
current.
2. The inverter is suitable for indoor and outdoor use.
3. The inverter must only be operated with PV arrays (PV modules and cabling) of protection
class II, in accordance with IEC 61730, application class A. Do not connect any sources of
energy other than PV modules to the inverter.
4. PV modules with a high capacitance to ground must only be used if their coupling
capacitance is less than 1.0μF.
5. When the PV modules are exposed to sunlight, a DC voltage is supplied to the inverter.
6. When designing the PV system, ensure that the values comply with the permitted operating
range of all components at all times.
7. The product must only be used in countries for which it is approved or released by AISWEI
and the grid operator.
8. Use this product only in accordance with the information provided in this documentation
and with the locally applicable standards and directives. Any other application may cause
personal injury or property damage.
9. The type label must remain permanently attached to the product.
Danger to life due to electric shock when live components or cables are touched
• All work on the inverter must only be carried out by qualified personnel who have read
and fully understood all safety information contained in this manual.
• Do not open the product.
• Children must be supervised to ensure that they do not play with this device.
6 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Danger to life due to high voltages of the PV array
When exposed to sunlight, the PV array generates dangerous DC voltage which is present in
the DC conductors and the live components of the inverter. Touching the DC conductors or
the live components can lead to lethal electric shocks. If you disconnect the DC connectors
from the inverter under load, an electric arc may occur leading to electric shock and burns.
• Do not touch non-insulated cable ends.
• Do not touch the DC conductors.
• Do not touch any live components of the inverter.
• Have the inverter mounted, installed and commissioned only by qualified persons with
the appropriate skills.
• If an error occurs, have it rectified by qualified persons only.
• Prior to performing any work on the inverter, disconnect it from all voltage sources as
described in this document(see Section 9 "Disconnecting the Inverter from Voltage
Sources").
UM0023_ASW3000-6000-S-G2_EN_V01_0223 7
Damage to the inverter due to electrostatic discharge
Internal components of the inverter can be irreparably damaged by electrostatic discharge.
• Ground yourself before touching any component.
Symbol Explanation
WEEE designation
Do not dispose of the product together with the household waste but in
accordance with the disposal regulations for electronic waste applicable at
the installation site.
CE marking
The product complies with the requirements of the applicable EU directives.
Certification mark
The product has been tested by TUV and got the quality certification mark.
RCM Mark
The product complies with the requirements of the applicable Australian
standards.
8 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Capacitors discharge
Before opening the covers, the inverter must be disconnected from the grid
and PV array. Wait at least 5 minutes to allow the energy storage capacitors
to fully discharge.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 9
3 Unpacking
D DC connector 2 pairs
H Documentation 1 set
I Smart meter terminal(Optional) 1 piece
A B C D E
F G H I
Carefully check all components. If anything is missing, contact your dealer.
10 UM0023_ASW3000-6000-S-G2_EN_V01_0223
4 Mounting
above 500
below 500
sides 300
UM0023_ASW3000-6000-S-G2_EN_V01_0223 11
8. The mounting method, location and surface must be suitable for the inverter's weight and
dimensions.
9. If mounted in a residential area, we recommend mounting the inverter on a solid surface.
Plasterboard and similar materials are not recommended due to audible vibrations when in
use.
10. Do not put any objects on the inverter.
11. Do not cover the inverter.
12 UM0023_ASW3000-6000-S-G2_EN_V01_0223
1. Mount the inverter vertically or tilted backward by a maximum of 15°.
2. Never mount the inverter tilted forward or sideways.
3. Never mount the inverter horizontally.
4. Mount the inverter at eye level to make it easy to operate and to read the display.
5. The electrical connection area must point downwards.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 13
4.3 Mounting the inverter with the wall bracket
Mounting procedures:
1. Use the wall bracket as a drilling template and mark the positions of the drill holes. Drill 2
holes with a 10 mm drill. The holes must be about 70 mm deep. Keep the drill vertical to the
wall, and hold the drill steady to avoid tilted holes.
2. After drilling holes in the wall, place three screw anchors into the holes, then attach the wall
mounting bracket to the wall using the self-tapping screws delivered with the inverter.
14 UM0023_ASW3000-6000-S-G2_EN_V01_0223
3. Position and hang the inverter onto the wall bracket ensuring the two studs located on the
outer ribs of the inverter are slotted into the respective slots in the wall bracket.
4. Check both sides of the heat sink to ensure that it is securely in place. insert one screw M5x12
each into the lower screw hole on both sides of the inverter anchorage bracket respectively
and tighten them.
If a second protective conductor is required in installation site, ground the inverter and secure it
so that it cannot drop from the housing (see section
UM0023_ASW3000-6000-S-G2_EN_V01_0223 15
5 Electrical Connection
5.1 Safety
16 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Damage to the inverter due to electrostatic discharge
Touching electronic components can cause damage to or destroy the inverter through
electrostatic discharge.
• Ground yourself before touching any component.
Local standards or codes may require that PV systems are fitted with an external DC switch on
the DC side. The DC switch must be able to safely disconnect the open-circuit voltage of the PV
array plus a safety reserve of 20%.
Install a DC switch to each PV string to isolate the DC side of the inverter. We recommend the
following electrical connection:
To Grid
PE N L
+
- DC BOX INVERTER
+ (optional) AC BOX
-
PE
- + - + Second
DC INPUT grounding AC OUTPUT
+ - + - L N PE
TO grounding electrode
UM0023_ASW3000-6000-S-G2_EN_V01_0223 17
5.3 Overview of the connection area
Object Description
18 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Procedure:
1. Insert the grounding conductor into the suitable terminal lug and crimp the contact.
2. Align the terminal lug with the grounding conductor on the screw.
3. Tighten it firmly into the housing (screwdriver type: PH2, torque: 2.5 Nm).
Object Description
5.5 AC connection
Cable Requirements
UM0023_ASW3000-6000-S-G2_EN_V01_0223 19
The grid connection is established using three conductors (L, N, and PE).
We recommend the following specifications for stranded copper wire. The AC plug housing has
the lettering of length for stripping cable..
ASW3000-S-G2/ASW3680-S-G2/ASW4000-S-G2/ASW5000-S-G2/ASW6000-S-G2
The required conductor cross-section depends on the inverter rating, ambient temperature,
routing method, cable type, cable losses, applicable installation requirements of the country of
installation, etc.
20 UM0023_ASW3000-6000-S-G2_EN_V01_0223
5.5.2 Grid connection
Risk of injury due to electric shock and fire caused by high leakage current
• The inverter must be reliably grounded in order to protect property and personal
safety.
• The PE wire should longer 2 mm than L,N during strip the outer sheath of AC cable.
Procedure:
1. Switch off the miniature circuit-breaker and secure it against being inadvertently switched
back on.
2. Shorten L and N by 2 mm each, so that the grounding conductor is 3 mm longer. This
ensures that the grounding conductor is the last to be pulled from the screw terminal in the
event of tensile strain.
3. Insert the conductor into a suitable ferrule acc. to DIN 46228-4 and crimp the contact.
4. Insert the PE, N and L conductor through the AC connector housing and terminate them
into the corresponding terminals of the AC connector terminal and make sure insert them
UM0023_ASW3000-6000-S-G2_EN_V01_0223 21
to the end in the order as shown,and then tighten the screws with an appropriately sized
hex key with a suggested torque of 2.0 Nm.
22 UM0023_ASW3000-6000-S-G2_EN_V01_0223
5.5.3 Residual current protection
The inverter is equipped with an all-pole sensitive residual current monitoring unit (RCMU) with
an integrated differential current sensor which fulfills the requirements of DIN VDE 0100-712
(IEC60364-7-712:2002).
Therefore an external residual current device (RCD) is not required. If an external RCD needs to
be installed because of local regulations, a RCD type A or type B can be installed as an
additional safety measure.
The all-pole sensitive residual current monitoring unit (RCMU) detects alternating and direct
differential currents. The integrated differential current sensor detects the current difference
between the neutral conductor and the line conductor. If the current difference increases
suddenly, the inverter disconnects from the grid. The function of the all-pole sensitive residual
current monitoring unit (RCMU) has been tested in accordance with IEC 62109-2.
The inverter can be deployed in grids of installation category III or lower, as defined under IEC
60664-1. This means that it can be permanently connected at the grid-connection point in a
building. In installations involving long outdoor cable routing, additional overvoltage-reducing
measures must be taken so that the overvoltage category is reduced from IV to III.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 23
5.5.5 Grounding conductor monitoring
The inverter is equipped with a grounding conductor monitoring device. This grounding
conductor monitoring device detects when there is no grounding conductor connected and
disconnects the inverter from the utility grid if this is the case. Depending on the installation site
and grid configuration, it may be advisable to deactivate the grounding conductor monitoring.
This is necessary, for example, in an IT system if there is no neutral conductor present and you
intend to install the inverter between two line conductors. If you are uncertain about this,
contact your grid operator or AISWEI-TECH.
No load should be applied between the circuit-breaker and the inverter. Use dedicated circuit-
breakers with load switch functionality for load switching. The selection of the circuit-breaker
rating depends on the wiring design (wire cross-section area), cable type, wiring method,
ambient temperature, inverter current rating etc. Derating of the circuit breaker rating may be
necessary due to self-heating or if exposed to heat.
The maximum output overcurrent protection of the inverters can be found in section 10.2.
5.6 DC Connection
24 UM0023_ASW3000-6000-S-G2_EN_V01_0223
5.6.1 Requirements for the DC Connection
• PV modules of the connected strings must be of: the same type, identical alignment and
identical tilt.
• The thresholds for the input voltage and the input current of the inverter must be adhered
to (see Section 10.1 "Technical DC input data").
• On the coldest day based on statistical records, the open-circuit voltage of the PV array
must never exceed the maximum input voltage of the inverter.
• The connection cables of the PV modules must be equipped with the connectors included
in the scope of delivery.
• The positive connection cables of the PV modules must be equipped with the positive DC
connectors. The negative connection cables of the PV modules must be equipped with the
negative DC connectors.
5.6.2 Assembling the DC connectors
UM0023_ASW3000-6000-S-G2_EN_V01_0223 25
Assemble the DC connectors as described below. Be sure to observe the correct polarity. The
DC connectors are marked with the symbols "+" and " − ".
Cable requirements:
The cable must be of type PV1-F, UL-ZKLA or USE2 and comply with the following properties:
External diameter: 5 mm to 8 mm
Conductor cross-section: 2.5 mm² to 6 mm²
Qty single wires: at least 7
Nominal voltage: at least 600V
Proceed as follows to assemble each DC connector.
1. Strip 12 mm off the cable insulation.
2. Lead the stripped cable into the corresponding DC plug connector. Press the clamping
bracket down until it audibly snaps into place.
3. Push the swivel nut up to the thread and tighten the swivel nut. (SW15, Torque: 2.0Nm).
If the stranded wires are not visible in the • Release the clamping bracket. To do so,
chamber, the cable is not correctly insert a flat-blade screwdriver (blade width: 3.5
positioned. mm) into the clamping bracket and lever it
open.
To remove DC plug connectors and cables, use a screwdriver (blade width: 3.5mm) as following
procedure.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 27
5.6.4 Connecting the PV array
1. Ensure that the individual miniature circuit-breaker is switched off and ensure that it cannot
be accidentally reconnected.
2. Ensure that the DC switch is switched off and ensure that it cannot be accidentally
reconnected.
3. Ensure that there is no ground fault in the PV array.
4. Check whether the DC connector has the correct polarity.
If the DC connector is equipped with a DC cable having the wrong polarity, the DC
connector must be reassembled. The DC cable must always have the same polarity as the
DC connector.
5. Ensure that the open-circuit voltage of the PV array does not exceed the maximum DC
input voltage of the inverter.
6. Connect the assembled DC connectors to the inverter until they audibly snap into place.
28 UM0023_ASW3000-6000-S-G2_EN_V01_0223
7. Ensure that all DC connectors are securely in place.
Danger to life due to electric shock when live components are touched.
• Disconnect the inverter from all voltage sources before connect the network cable.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 29
5.7.1 RS485 cable connection
The network cable meeting the EIA/TIA 568A or 568B standard must be UV resistant if it is to be
used outdoors.
Cable requirement :
- Shielding wire
- CAT-5E or higher
- UV-resistant for outdoor use
- RS485 cable maximum length 1000m
Procedure:
1. Take out the cable fixing accessory from the package.
2. Unscrew the swivel nut of the M25 cable gland, remove the filler-plug from the cable gland and
keep it well. If there is only one network cable, please keep a filler-plug in the remaining hole of
the sealing ring against water ingress.
3. RS485 cable pin assignment as below, strip the wire as shown in the figure, and crimp the cable
to an RJ45 connector (according to DIN 46228-4, provided by the customer):
4. Unscrew the communication port cover cap in the following arrow sequence and insert the
network cable into the RS485 communication client attached.
30 UM0023_ASW3000-6000-S-G2_EN_V01_0223
5. Insert the network cable into the corresponding communication terminal of the inverter
according to the arrow sequence, tighten the thread sleeve, and then tighten the gland.
Connection diagram
UM0023_ASW3000-6000-S-G2_EN_V01_0223 31
Procedure:
1. Loosen the gland of the connector. Insert the crimped conductors into the corresponding
terminals and tighten screws with a screwdriver as shown. Torque: 0.5-0.6 Nm
2. Remove the dust cap from the terminal of the meter connector,and connect the meter
plug.
32 UM0023_ASW3000-6000-S-G2_EN_V01_0223
6 Communication
User can monitor the inverter through the external WiFi/4G stick module. The connection
diagram between the inverter and internet is shown as following two pictures, both two
methods are available. Please note that each WiFi/4G stick can only connect to 5 inverters in
method1.
WIFI
Tablet
-
…
-
…
-
…
~~ ~~ ~~ Router
IOS
Inverter
4G
Internet ASWCloud Internet Android
-… -… -…
~~ ~~ ~~ PC
Inverter Signal base station
Method 1 only one inverter with the 4G/WiFi Stick, the other inverter be connected through the
RS 485 cable.
Tablet
WIFI
- …
~~ Router
IOS
Inverter
4G
Internet ASWCloud Internet Android
-…
~~
PC
Inverter Signal base station
UM0023_ASW3000-6000-S-G2_EN_V01_0223 33
Mehod 2 every inverter with 4G/WiFi Stick, every inverter can connect to internet.
As shown above, we offer a remote monitoring platform called “AiSWEI cloud”. You can also
install the “AiSWEI APP” on a smart phone using Android or an iOS operating system. You can
download the user manual for the AISWEI Cloud Web or AISWEI APP.
The inverter can control activepower output via connecting smart meter, following picture is the
The smart meter should support the MODBUS protocol with a baud rate of 9600 and address set
1. Smart meter as above SDM630-Modbus connecting method and seting baud rate method for
The active power limit can be set on “AiSWEI APP” application, the details can be found in the
34 UM0023_ASW3000-6000-S-G2_EN_V01_0223
6.3 Inverter demand response modes (DRED)
The inverter shall detect and initiate a response to all supported demand response commands ,
demand response modes are described as follows:
Mode Requirement
Do not generate at more than 75% of rated power AND Sink reactive power if
DRM 7
capable
DRM 8 Increase power generation (subject to constraints from other active DRMs)
The RJ45 socket pin assignments for demand response modes as follows:
Pin1--------DRM 1/5
Pin5------- RefGen
Pin6------- Com/DRM0
Pin7--------N/A
Pin8------- N/A
UM0023_ASW3000-6000-S-G2_EN_V01_0223 35
If DRMs support is required, the inverter should be used in conjunction with AiMonitor. the
Demand Response Enabling Device (DRED) can be conneted to the DRED port on AiMonitor via
RS485 cable. You can vist the website www.solplanet.net for more information and download
the user manual for the AiMonitor.
Solplanet inverters can communicate with Solarlog or Meteocontrol, in other words, you can use
Solarlog or Meteocontrol to monitor solplanet inverters. For more information, please refer to
their user manual.
36 UM0023_ASW3000-6000-S-G2_EN_V01_0223
7 Commissioning
2. Check the DC voltage values: check that the DC voltage of the strings does not exceed the
permitted limits. Refer to the Section 2.1 "Intended use" about designing the PV system for
the maximum allowed DC voltage.
3. Check the polarity of the DC voltage: make sure the DC voltage has the correct polarity.
4. Check the PV array’s insulation to ground with a multimeter: make sure that the insulation
resistance to ground is greater than 1 MOhm.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 37
5. Check the grid voltage: check that the grid voltage at the point of connection of the
inverter complies with the permitted value.
Carry out the main mechanical checks to ensure the inverter is waterproof:
① Make sure the inverter has been correctly mounted with wall bracket.
② Make sure the cover has been correctly mounted.
③ Make sure the communication cable and AC connector have been correctly wired and
tightened.
7.3 Start-Up
After finishing the electrical and mechanical checks, switch on the miniature circuit-breaker and
DC-switch in turn. Once the DC input voltage is sufficiently high and the grid-connection
conditions are met, the inverter will start operation automatically. Usually, there are three states
during operation:
Waiting: When the initial voltage of the strings is greater than the minimum DC input voltage but
lower than the start-up DC input voltage, the inverter is waiting for sufficient DC input voltage
and cannot feed power into the grid.
Checking: When the initial voltage of the strings exceeds the start-up DC input voltage, the
inverter will check feeding conditions at once. If there is anything wrong during checking, the
inverter will switch to the “Fault” mode.
Normal: After checking, the inverter will switch to “Normal” state and feed power into the grid.
During periods of low radiation, the inverter may continuously start up and shut down. This is
due to insufficient power generated by the PV array.
If this fault occurs often, please call service.
Quick Troubleshooting
If the inverter is in "Fault" mode, refer to Section 11 "Troubleshooting".
38 UM0023_ASW3000-6000-S-G2_EN_V01_0223
8 Operation
Object Description
UM0023_ASW3000-6000-S-G2_EN_V01_0223 39
8.1.1 LEDs
The inverter is equipped with two LED indicators “white” and “red” which provide information
about the various operating states.
LED A:
The LED A is lit when the inverter is operating normally. The LED A is off The inverter is not
feeding into the grid.
LED B:
The LED B flashes during communication with other devices e.g. AiCom/AiManager, Solarlog
etc. Also, the LED B flashes during firmware update through RS485.
LED C:
The LED C is lit when the inverter has stopped feeding power into the grid due to a fault. The
corresponding error code will be shown on the APP.
40 UM0023_ASW3000-6000-S-G2_EN_V01_0223
9 Disconnecting the Inverter from Voltage Sources
Prior to performing any work on the inverter, disconnect it from all voltage sources as described
in this section. Always adhere strictly to the prescribed sequence.
Procedure:
1. Disconnect the miniature circuit- breaker and secure against reconnection.
2. Disconnect the DC switch and secure against reconnection.
3. Use a current clamp meter to ensure that no current is present in the DC cables.
4. Release and remove all DC connectors. Insert a flat-blade screwdriver or an angled
screwdriver (blade width: 3.5 mm) into one of the slide slots and pull the DC connectors out
downwards. Do not pull on the cable.
UM0023_ASW3000-6000-S-G2_EN_V01_0223 41
10 Technical Data
Max. PV array
4500Wp 5520Wp
power(STC)
42 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Type ASW4000-S-G2 ASW5000-S-G2 ASW6000-S-G2
Max. PV array
6000Wp 7500Wp 9000Wp
power(STC)
Initial feeding-in
100V
voltage
UM0023_ASW3000-6000-S-G2_EN_V01_0223 43
10.2 AC output data
Adjustable displacement
0.8 inductive.... 0.8 capacitive
power factor
Feed-in phase /
1
connection phase
Harmonic distortion
<3%
(THD) at rated output
44 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Type ASW4000-S-G2 ASW5000-S-G2 ASW6000-S-G2
Adjustable displacement
0.8 inductive.... 0.8 capacitive
power factor
Feed-in phase /
1
connection phase
Harmonic distortion
<3%
(THD) at rated output
UM0023_ASW3000-6000-S-G2_EN_V01_0223 45
10.3 General data
communication:
WIFI/Meter/RS485/ ● / ● / ○/ ○
GPRS
Display LED
Earth Fault Alarm cloud based, audible(AU)
Dimensions
368x325x145
(W x H x D mm)
Weight 9.5Kg
DC connection
XLIX
technology
AC connection
Plug-in Connector
technology
Operating temperature
-25℃…+60℃ / -13℉…+140℉
range
Relative humidity
0% ... 100%
(non-condensing)
Max. operating altitude 4000m(>4000m derating)
Degree of protection
(according to IEC IP66
60529)
Climatic category
(according to IEC 4K4H
60721-3-4)
Topology Transormerless
Self-consumption
<1W
(night)
Radio technology WLAN 802.11 b / g / n
46 UM0023_ASW3000-6000-S-G2_EN_V01_0223
Radio spectrum 2.4 GHz
DC isolator ●
PV iso / Grid monitoring ●/●
DC reverse polarity protection /
AC short- circuit current ●/●
capability
Residual current
●
monitoring(GFCI) function
Protection class (according to
IEC 62103) / overvoltage
I / II(DC), III(AC)
category (according to IEC
60664-1)
EN61000-3-2, EN61000-3-3
Utility interference
EN61000-3-11, EN61000-3-12
●—Standard ○—Optional -—N/A
UM0023_ASW3000-6000-S-G2_EN_V01_0223 47
10.5 Tools and torque
/ Stick Hand-tight
Hammer drill,
Drill holes on the wall /
drill bit of Ø 10
Rubber mallet Hammer wall plugs into holes /
48 UM0023_ASW3000-6000-S-G2_EN_V01_0223
11 Troubleshooting
When the PV system does not operate normally, we recommend the following solutions for
quick troubleshooting. If an error occurs, the red LED will light up. There will have “Event
Messages" display in the monitor tools. The corresponding corrective measures are as follows:
Object Error Corrective measures
code
UM0023_ASW3000-6000-S-G2_EN_V01_0223 49
•Make a visual inspection of all PV cables and modules.
If this fault is still shown, contact the service.
41, 42 • Disconnect the inverter from the grid and the PV array and
43, 44 reconnect after 3 minutes.
45, 47 If this fault is still being shown, contact the service.
1, 2,3, • Disconnect the inverter from the utility grid and the PV array
Permanent
4,5,6, and reconnect it after LED turn off. If this fault is still being
Fault
8,9 displayed, contact the service.
Contact the service if you meet other problems not in the table.
50 UM0023_ASW3000-6000-S-G2_EN_V01_0223
12 Maintenance
Normally, the inverter needs no maintenance or calibration. Regularly inspect the inverter and
the cables for visible damage. Disconnect the inverter from all power sources before cleaning.
Clean the enclosure with a soft cloth. Ensure the heat sink at the rear of the inverter is not
covered.
Clean the contacts of the DC switch annually. Perform cleaning by cycling the switch to on and
off positions 5 times. The DC switch is located at the lower left of the enclosure.
Clean the heat sink with compressed air or a soft brush. Do not use aggressive chemicals,
cleaning solvents or strong detergents.
For proper function and long service life, ensure free air circulation around the heat sink.
13 Recycling and disposal
Dispose of the packaging and replaced parts according to the rules applicable in
the country where the device is installed.
Do not dispose the ASW inverter with normal domestic waste.
INFORMATION
Do not dispose of the product together with the household waste but in accordance with
the disposal regulations for electronic waste applicable at the installation site.
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14 EU Declaration of Conformity
15 Warranty
The factory warranty card is enclosed with the package, please keep well the factory warranty
card. Warranty terms and conditions can be downloaded at www.solplanet.net,if required.
When the customer needs warranty service during the warranty period, the customer must
provide a copy of the invoice, factory warranty card, and ensure the electrical label of the
inverter is legible. If these conditions are not met, AISWEI has the right to refuse to provide with
the relevant warranty service.
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16 Contact
If you have any technical problems concerning our products, please contact AISWEI service. We
require the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Type and number of connected PV modules
• Error code
• Mounting location
• Installation date
• Warranty card
EMEA
Service email: service.EMEA@solplanet.net
APAC
Service email: service.APAC@solplanet.net
LATAM
Service email: service.LATAM@solplanet.net
AISWEI B.V.
Hotline: +31 208 004 844 (Netherlands)
+48 134 926 109 (Poland)
Add.: Barbara Strozzilaan 101,5e etage,kantoornummer 5.12,1083HN Amsterdam,the
Netherlands
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