Sample 2

Rami Mustafa
Address: Jacksonville, FL 32246|Mail: ramimustafa198@hotmail.com |Phone: (904)252-5123
PROFESSIONAL SUMMARY
Dynamic and results-focused business/sales management professional offering extensive experience in assessing and identifying
new opportunities for growth in current and prospective markets, generating demand & developing new markets on the ground
activity/activations in conjunction with trade marketing, developing and implementing route to market strategies, defining, and
monitoring sales performance in the various sales channels within geographical scope, etc. Efficient professional with years of
experience in overseeing the administration and coordination of programs and processes, planning and organizing staff,
controlling program activities, initiating and setting goals, planning and coordinating activities from start to finish, operations
management, sales, and marketing, systems development, project management, process optimization, devising evaluation
strategies, etc.
Highly motivated and energetic customer service professional with expertise in successfully maintaining superior customer
relationships and providing outstanding service and support to meet, and surpass expectations and requirements. A goal-oriented
individual who excels as a team leader and exceeds performance goals prepared to add immediate value to your organization.
CORE COMPETENCIES
 Business Development & Management  Strategic Planning  Project Management
 Customer Services  Management Skills  Account Management
 Market & Sales Research  Financial Analysis &  Time-Cost-Quality Management
Planning
 Operations Management  Organizational Skills  Research Development
 Attention to Detail  Negotiation Skills  Process Improvement
 Leadership & Teamwork  Interpersonal Skills  Excellent Verbal & Written Communication
PROFESSIONAL EXPERIENCE
TM 2021 – Present
Business Owner
 Manage all day-to-day and long-term business operations, which include sales of consumer and electronic goods for B2B
customers, all sales and service work including Intel, Vetsel, Xerox, Hyundai, Biostar, Greatwall, KTC, etc.
 Managed financial and business affairs, including the annual campaign, operating budgets, collections and disbursement, and
accounting of all funds, property, official records, and reports.
 Conduct training for managers and develop hourly employees through orientations, ongoing feedback, and establishment of
performance expectations and by conducting performance reviews.
 Accountable for developing sales strategies, aligning sales operations with company objectives, managing staff, implementing
sales programs, monitoring employee performance, reporting to senior managers, and managing employee appraisal systems.
 Effectively analyze internal processes and recommendations implementing procedural or policy changes to improve
operations, such as supply changes or the disposal of records.
 Develop marketing strategies for products or services to increase sales and brand awareness.
 Establish and maintain relationships with suppliers and vendors to secure the best prices possible on materials needed for
business operations.
OLE BABA, JACKSONVILLE, FL 2000 – Present

Business Owner
 Implement strategic sales plan to achieve competitive advantages and create value. Spearhead business development and
generate referrals through building trusted relationships with key decision-makers, and influencers, providing exceptional and
responsive service.
 Ensured compliance with hygiene, sanitation, health, and safety guidelines, as well as managed catering and front and back
end operations.
 Manage new business deals by coordinating requirements; developing and negotiating contracts.
 Enhance, develop, implement and enforce policies and procedures of the organization by way of systems that will improve the
overall operation and effectiveness of the corporation.

MEDICARE ASSURANCE 2020 – 2021
Independent Agent
 Conducted research and trend analysis uncover customer needs, volume potential, price schedules, and discount rates which
increased overall sales in various consumer markets, expanded client base, and grew sales profits.
 Determined clients' particular needs and financial situations by scheduling fact-finding appointments; determining the extent
of present coverage and investments; ascertaining long-term goals.
 Explained Medicare Advantage plan coverage, including drug coverage and supplemental benefits such as dental and vision
care.
 Advised customers about available discounts on prescription drugs and helped them enroll in prescription drug coverage
plans.
 Leveraged organizational, interpersonal, and motivational skills to generate peak results and top performance levels, resulting
in maximum customer satisfaction and retention.
EDUCATION & CERTIFICATION

Colorado Technical University, Boulder, CO 2017
Master of Science in Management – Concentration in Management
Colorado University, Boulder, CO 2012

Master of Business Administration
Manila University, Philippines

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Rami Mustafa

Address: Jacksonville, FL 32246|Mail: ramimustafa198@hotmail.com |Phone: (904)252-5123

OLE BABA, JACKSONVILLE, FL 2000 – Present

EDUCATION & CERTIFICATION

Colorado University, Boulder, CO 2012

Manila University, Philippines

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