Comma CMMS Tutorial Sessions PDF
Comma CMMS Tutorial Sessions PDF
Comma CMMS Tutorial Sessions PDF
From Beginner to
Expert in 90 Minutes
http://commacmms.com
Table of Contents
Introduction .............................................................................................................................................. 3
From beginner to expert in 90 minutes .................................................................................................... 3
Session 1 – Set it Up! (5 minutes) ............................................................................................................. 4
Assumptions ......................................................................................................................................... 4
Notes ..................................................................................................................................................... 4
Proceed as Follows ............................................................................................................................... 4
Status after Session 1 ........................................................................................................................... 5
Session 2 – Asset Management (10 minutes) ........................................................................................... 6
Notes ..................................................................................................................................................... 6
Proceed as Follows ............................................................................................................................... 7
Examples ............................................................................................................................................... 7
Status after Session 2 ........................................................................................................................... 7
Session 3 – Work Order Work Flow (10 minutes) ..................................................................................... 8
Assumptions ......................................................................................................................................... 8
Notes ..................................................................................................................................................... 8
Proceed as Follows ............................................................................................................................... 8
Status after Session 3 ......................................................................................................................... 10
Session 4 – Preventive Maintenance – Recurring Work Orders (10 minutes)........................................ 11
Assumptions ....................................................................................................................................... 11
Notes ................................................................................................................................................... 11
Proceed as Follows ............................................................................................................................. 11
Status after Session 4 ......................................................................................................................... 12
Session 5 – Equipment (10 minutes)....................................................................................................... 13
Assumptions ....................................................................................................................................... 13
Notes ................................................................................................................................................... 13
Proceed as Follows ............................................................................................................................. 13
Session 6 – Tools (5 minutes) .................................................................................................................. 15
Assumptions ....................................................................................................................................... 15
Notes ................................................................................................................................................... 15
Proceed as Follows ............................................................................................................................. 15
Session 7 – Task Lists (10 minutes) ......................................................................................................... 16
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Assumptions ....................................................................................................................................... 16
Notes ................................................................................................................................................... 16
Proceed as Follows ............................................................................................................................. 16
Status after Session 7 ......................................................................................................................... 17
Session 8 – Equipment, Tools and Task Lists on Work Orders (10 minutes) .......................................... 18
Assumptions ....................................................................................................................................... 18
Notes ................................................................................................................................................... 18
Proceed as Follows ............................................................................................................................. 18
Status after Session 8 ......................................................................................................................... 20
Session 9 – Reports and Statistics (5 minutes) ....................................................................................... 21
Assumptions ....................................................................................................................................... 21
Notes ................................................................................................................................................... 21
Proceed as Follows ............................................................................................................................. 21
Status after Session 9 ......................................................................................................................... 22
Session 10 – Job Plans (15 minutes) ....................................................................................................... 23
Assumptions ....................................................................................................................................... 23
Notes ................................................................................................................................................... 23
Proceed as Follows ............................................................................................................................. 23
Status after Session 10 ....................................................................................................................... 25
More Information ................................................................................................................................... 25
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Introduction
Welcome to the comma CMMS introductory training sessions. If you are serious about the way
you manage your equipment maintenance, we highly recommend you spend some time going
through these sessions – it doesn’t take long and the extra knowledge you get will allow you to
take much more out of the software.
There’s ten tutorial sessions on this document with hands-on training times ranging from 5 to 15
minutes. To explore the system on its most basic functions (also the most popular functions), you
need only read until session 3. Sessions 4 to 10 are for advanced users.
For extra training options (on-site or remote over the internet), please contact us at
info@commacmms.com or visit our site at commacmms.com.
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Session 1 – Set it Up! (5 minutes)
Assumptions
1. Your organization has only one “Plant” (= premises) where most or all of the assets you
maintain are located. This can be each factory your company has, each restaurant you
maintain or each building whose equipment you service.
2. Your organization has only one maintenance unit or department responsible for receiving
and processing all maintenance job requests.
Notes
1. If you have more than one plant then replicate the steps described on the “Configure your
Plant” section below.
2. Your default installation comes with a default plant (called “Plant 1”) and a default
maintenance department (called “MTC”).
3. We will only edit the plant information and leave the department as is. You can edit the
department information at a later stage.
Proceed as Follows
Configure your Profile: go to “Logged in as ...” → ”My Profile” on the top right of the
screen. Select the “User Profile” tab on the “User Settings” page and set the information
there.
Configure your Plant: go to “Logged in as ...” → “Modules” and select the “Organization/
Plant/ Department” link. Select “Plant 1” from the drop down menu and let the information
load.
o Change the information under the “General Settings” section and click “Save”. The
page will reload.
o Select the plant you edited and change the “Plant Currency” if needed. Click “Save”
at the bottom of the “Financial Settings” section (do not set the labor rates at this
moment.) The page will reload.
Invite your Users: go to “Logged in as...” → “Modules” and select the “Users” link.
o If you are just starting out with the professional version, you will have user quota
available. If you are not using the professional version, skip the next steps.
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o Enter the new user email address and leave all other options as they are. Click
“Invite”.
o These new users will receive an email with registration instructions to join your
organization's account.
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Session 2 – Asset Management (10 minutes)
Notes
1. Your premises (=”Plant”) contain equipment (=”Assets”) that you need to maintain.
3. Each “Plant” is divided into one or more main “Functional Locations”. These are “Level
0” functional locations.
4. Each level 0 functional location can then be split into “Level 1” functional locations and
so forth, creating a Functional Location Hierarchy.
5. So, for each “Plant” under your organization, you setup a functional location hierarchy.
6. On this session, you will implement a functional location hierarchy similar to the one above
(A, A.1 and A.1.1)
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Proceed as Follows
Do not worry if the example below doesn't match your organization. The information entered can
be deleted or edited later to match your actual setup.
Select Plant: go to “Assets” → “Functional Locations”. Select your plant from the drop
down list. All items will load automatically. “lv0” will show “No Fls defined”. Let’s
change that.
Create Level 0: Click “Add” on the “lv0” row. Enter “MACH” on the “FL Code” field
and “Machinery” on the “FL Description Field”. Do not consider any other field. Click
“Save”. The system will show a “FL successfully generated” page. Do not click anything
and move onto the next step.
Create Level 1: Click “Create Another FL Under the New Path”. Enter “PROD1” as the
“FL code” and “Production Line 1” as the “FL Description”. Click “Save”.
Create Level 2: Click “Create Another FL Under the New Path”. Enter “MACH1” as the
“FL code” and “Machine 1” as the “FL Description”. Click “Save”.
Check out your functional location structure: Click the “Go to the FL Browser” link on
the confirmation page. The “Org Total” count at the bottom of the page should have
changed (plant number doesn't count).
Examples
As you can see from these examples above, different organizations can setup the functional
location hierarchy as best suits them, with more or less levels.
You are ready! Your plant is now setup with a functional location hierarchy that you can use as
basis for your maintenance work orders.
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Session 3 – Work Order Work Flow (10 minutes)
Assumptions
Notes
1. A “Work Order” organizes, documents and logs all aspects of a maintenance action done
on a “Functional Location”.
2. The workflow of a work order starts with the creation of a “Work Request” and ends when
the corresponding work order is closed.
Proceed as Follows
Click the link “You need to configure your WO module before you proceed”. You need
to do this only once for the lifetime of your account.
Click the option “they are forwarded to the following Department” (you can change
that later) and select your maintenance department.
On the “Target FL” fields, select the functional location the request refers to
o Select your plant on the top dropdown and wait for the field under it to load.
o Select Level 0 “MACH” and wait for the field under it to load
o Select Level 1 “PROD1” and wait for the field under it to load
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Set “Type” to “CORRECTIVE” (know more about WO types: http://goo.gl/FY14nN).
Enter “Description” - “This button has been getting progressively worse. Needs to be
fixed ASAP”.
Click “Create”
You have now created a work request but who's going to attend to it? And are there any extra
recommendations that can help solve the problem?
Go to “Maintenance” → “Work Orders”. The work request you created is visible at the
top of the list. Select its “WO#” and another browser tab will open.
Assign a User: On the “Add User” list (top right), click on your name to select it. Click
the “>>” button.
Insert extra comment: Scroll down to the bottom of the page to the “Add/ Edit
Information section and enter “Button has been checked and it will have to be
replaced”.
The work request has now become an actual work order assigned to a user (yourself). You now
have to go on the field and do the job and report back.
Go to your “Dashboard”. The work order we are working with is at the top of your list.
Select its “WO#”.
Enter work report: go down to the “Add/ Edit Information” area and, in the report tab
enter “Button replaced and system tested. Fully operational.”
Set order to COMPLETE: On the parameters area on the left menu, select
“COMPLETE” from the “Status” dropdown menu.
Click the “Save” button. Do not close the “save” confirmation page that is now
displayed.
You have now completed the job with a final work report. But the order work flow is not yet
finished. The technician's job needs to be approved.
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4. Close the Work Order
Click the “View order” link. Click the “Reports” tab, to confirm the reports show up in
chronological order and that the contents are meaningful in case you ever need to get
this information back.
On the “Parameters” menu on the left select “CLOSED” as the work order status. Note
that this option has only become available after the work order was set to complete.
A closed work order cannot be manipulated anymore and is forever stored in the
system as a job log for an action performed on the assigned Functional Location.
5. Some comments
Remember: comma CMMS is a multi-user system, so all the steps described above can be
done by either the same person (as in our example) or by different persons.
Why do I need to “COMPLETE” a work order and then “CLOSE” it? What is the
difference?
Additionally the supervisor may not agree the job is indeed complete and may comment
and reopen the work order to the same user (or another user) for additional work.
You have learned how to create a Work Order and how its workflow is processed in comma
CMMS.
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Session 4 – Preventive Maintenance – Recurring Work
Orders (10 minutes)
Assumptions
Notes
a combination of the two events above (e.g. “The first of every month or every 10,000
Km, whichever comes first”)
2. The triggering rules described above are stored and edited through a “Maintenance Plan”.
3. When the system generates an automatic Work Order, it copies the information exactly as
it is stored on a “Source” (= template) Work Order. That template is called a “Maintenance
Plan Work Order Source”.
Proceed as Follows
1. Create the Source Work Order (same procedure as for a normal work order):
On the “Target FL” fields, select the functional location the request refers to
o Select your plant on the top dropdown and wait for the field under it to load.
o Select Level 0 “MACH” and wait for the field under it to load
o Select Level 1 “PROD1” and wait for the field under it to load
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Set “Priority” to “P3-Normal”.
In the “Enter Information” area, enter under “Summary” - “Regular Monthly Actions”
In the “Enter Information” area, enter under “Description” - “1. Drain oil 2. Replace
filter element 3. Refill with clean oil”.
Click “Create”.
The source Work Order (at this point, still only a regular Work Request) has been created but we
need to tell the system this is a special one.
Go to “Maintenance” → “Work Orders” and find the order you just created on the list
(it should be the top row). Click on the WO# for that row.
Scroll down until you see the “Operations” menu on the left side. Click the “Convert
to MPlan” link.
Check the “Delete source WO after MPlan creation”. Here you tell the system that you
have created this work order only to create a source out of it. If you keep this option
unchecked, the work request you generated will not only be a maintenance plan source
but it will also remain as a normal work order that requires the full work order work
flow.
On the “WO Scheduling Options” select the “both (whichever comes first)” option.
Set start date as today and select the “Issue on day” option. Leave the drop down menus
as they are (issue on day 1 of every month). You completed the calendar scheduling
portion.
You have now implemented the ability to document and log details of sporadic and recurring
maintenance actions.
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Session 5 – Equipment (10 minutes)
Assumptions
Notes
3. “Non-Consumables” are uniquely identified – usually through a serial number – and their
past and current positions can be tracked (e.g. motor #112233 was installed in functional
location A and is now in functional location B).
4. “Consumables” can only be taken as a whole (e.g. 5 filters of a total of 10 were used on
functional location A).
6. You move equipment around (between functional locations or from stock to installation
and vice versa) using work orders.
7. If you do not need to track equipment or control your spares or plan to do it at a later
stage, feel free to skim through this session.
Proceed as Follows
Go to “Assets” → “Equipment & Tools” on the top menu. Click the “+Equip” button on
the top right.
On the “Target FL” fields, select the functional location the request refers to
o Select your plant on the top dropdown and wait for the field under it to load.
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o Select Level 0 “MACH” and wait for the field under it to load
o Select Level 1 “PROD1” and wait for the field under it to load
Click the “Add” button and the page will reload to show you the properties of the device
you just added.
You have created your first equipment item set to storage and tagged as a component to be used
on machine 1 of production line 1.
Select the “Inventory” tab. Change the “Current Qty” field to 10.
Consumable and non-consumable items are created in the same way and you tell the system one
from the other by selecting the “Consumable” check box.
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Session 6 – Tools (5 minutes)
Assumptions
Notes
1. Tools are added to the system in very much the same way as equipment.
3. If you do not need to control your tools or if you plan to do it at a later stage, feel free
to skim through this session.
Proceed as Follows
1. Create a Tool
Go to “Assets” → “Equipment & Tools” on the top menu. Click the “+Tool” button on
the top right.
On the “Target FL” fields, select the functional location the request refers to
o Select your plant on the top dropdown and wait for the field under it to load.
o Select Level 0 “MACH” and wait for the field under it to load
Click the “Add” button and the page will reload to show you the properties of the tool
you just added.
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Session 7 – Task Lists (10 minutes)
Assumptions
Notes
1. “Task Lists” automate the process of detailing the “Actions”, “Task Types” and “Job
Duration” of manually or automatically created work orders.
2. “Actions” are the actual job step, like “open the cabinet” or “empty oil reservoir”.
3. “Task Types” are the classification of the “Action”, like “Hydraulic”or “Electrical”. These
need to be set to match your reality.
5. If you do not need to control your user's time or labor costs or if you plan to do it at
a later stage, feel free to skim through this session.
Proceed as Follows
Go to “Maintenance” → “Task Lists” and click the “+Task List” button on the top right.
o “Tutorial Task List Description” on the “Task List Description text field.
Click the “Add” Button. You are sent to the edit area of the task list you just created.
Scroll down to the “Task List Contents” section. Note that it will not allow you to add
“Actions” to the task list because you need to have at least one “Task Type” defined.
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2. Create a Task Type
o Click the “Add” Button. The information will be added and the page will
refresh.
Go back to “Maintenance” → “Task Lists” and let the information load. Select the
“Edit” link on the row of the task list you created.
o “Open filter holder, remove and clean filter. Reassemble. ” on the “Action”
field.
o “0.25” on the “man-hour field (you are indicating this step takes 15 minutes
because 15 minutes = 0.25 hours – use this google tool to convert time:
http://goo.gl/U9LMNp).
o Click the “+” button. The task will be added to the list.
You have just entered information on a task list. Even though there's only one line on our task list,
you can see the potential: For a more complex job, you can have one line for electricians to isolate
the electrical panel, another for mechanics to open the filter holder and so on.
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Session 8 – Equipment, Tools and Task Lists on Work Orders
(10 minutes)
Assumptions
Notes
2. We will import the equipment, the tool and the task list onto the scheduled work order
generated by the maintenance plan.
Proceed as Follows
Go to “Assets” → “Equipment & Tools” and select “Tools” on the “Search Console”
on the left. Click the “Show” button. The tool you added on session 6, should be on the
list.
Make a note of the ID number (the left-most number in blue on the tool row).
Go to “Maintenance” → “Maintenance Plans” and find the plan you created on session
4 (Description = “Regular Monthly Actions on Machine 1”). Click the “edit” link.
Scroll down to the “Add/ Edit Information” section and click the “Parts” tab.
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On the “Enter part ID, brand, description or model” text field, start writing the brand
of the part which we have set as “Special Brand”. The field will dynamically show you
the available options. Select the “Special Brand” item.
On section “3: This work order will affect...” enter 2 and click the “Add to Usage List”
button. Your selection will transfer to section “4: Parts Usage List”.
Click on the “Tasks” tab and enter “Tutorial” on the “Import Task List” text field. The
list will auto populate. Select the “Tutorial Task List” and click the “Add” button. The
task list contents will load onto the list below.
Click the Tools tab. You will need to enter the tool ID you got on step 1 above on the
“Import Tool” text field.
Select the tool from the option list that loads and click “Add”.
The imported quantity will show “0” because this is a recommendation, not actual
usage (remember: this is a maintenance plan source work order, not a regular work
order).
Click the “Save” button at the bottom of the page to make all changes permanent.
Click the “View order” link so you can confirm your changes (this is just a confirmation
step you would not normally take).
Scroll down to the “View Information” Section and click the “Parts” tab.
See the part you have added to the work order with an asterisk on the approval column.
The asterisk indicates it is only a recommendation and no stock movement has been
performed.
Click the “Tasks” tab. The job steps are listed in there along with the standard duration.
Click the “Tools” tab. You can see the required tool has been recommended.
Work orders with all the information you added will now be issued automatically by the system
depending on your maintenance plan scheduling options.
4. Some Comments
Equipment, tools and task lists are added to regular work orders in exactly the same way
you did above but they will not be set as “recommendations”.
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For example, if you add a part currently set to “in storage” to a regular work order, that
part will be deducted from stock and its current “installed” location will be inferred from
the work order Target Functional Location.
The parts movement recorded on regular work orders, needs to be approved. Your
dashboard contains a quick link at the top right labeled “Pending”. If you click that link,
you are shown a list with items currently waiting for movement approval.
You are well on your way to becoming a comma CMMS power user. Hopefully, the advanced
possibilities of comma CMMS (even though you may not currently have the need for all of them)
have become obvious.
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Session 9 – Reports and Statistics (5 minutes)
Assumptions
Notes
1. The reports and statistics area is where all the data entered into comma CMMS gets
compiled into easy to read charts and tables.
2. The information is presented in ways that make it easier to quickly check the compliance
with Key Performance Indicators (“KPI”) your company may have set to measure the
performance of the maintenance department.
3. Every program release will add new statistical views, most of which come directly from
suggestions/ needs of current users.
Proceed as Follows
Go to “Reports” → “Custom”.
Click the blue “>>” symbol in front of “Time Period”. Click “Current Month” on the
“Custom Time Period” window. Click anywhere outside the “Custom Time Period”
window to dismiss it.
On the “WO” tab, click the check box on all currently available reports.
You have generated the statistical data currently available on your account (probably a little
incomplete for now as there is not much information available, but that will change as you go
along using comma CMMS).
2. Some Comments
The more detail you put into your data, the more rich the resulting statistical information
will be (for example, if you have only specified one task type, all recorded working hours
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will be assigned to it and you are not able to distinguish between total time spent on
electrical jobs from the total time spent on mechanical jobs).
The quality of the information that gets added to the system is extremely important. For
example, setting correct priorities in work orders will result on the proper assessment of
the quality, among others, of your preventive maintenance efforts (you will want more
“P4” preventive actions than “P1” emergency actions).
The key to optimizing your comma CMMS experience is to strike the perfect balance
between the input of useful and quality data (in terms of the resulting statistical
potential) and the extra day-to-day work that will require.
The following website is updated frequently and includes tips and best practices commonly
used on equipment maintenance activities that may be useful when dealing with the
statistical information provided by comma CMMS. (http://commacmms.tumblr.com/)
From procedural work flows to data analysis, your comma CMMS basic tutorial is almost
complete.
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Session 10 – Job Plans (15 minutes)
Assumptions
Notes
1. “Job Plans” aggregate groups of orders that you can plan for execution.
2. “Job Plans” provide a work report area that may include overall recommendations for the
group of orders that is being planned.
3. “Job Plans” are useful during plant or machine overhauls where typically there are several
jobs that need to be done within a certain time frame.
4. If you do not need to plan your work or if you plan to do it at a later stage, feel free
to skim through this session.
Proceed as Follows
Go to “Maintenance” → “Job Planner” and click the “+Job Plan” button on the top
right.
o Click the “Start Date” text field and enter the 1st of the current month by clicking
on the number 1 on the calendar window.
o Click the “End Date” text field and enter the last day of the current month by
clicking the last day of the current month on the calendar window.
The “Edit Job Plan” view will open for the plan you just created. Do not navigate away
from this page.
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You have created an empty job plan. You can add manual entries to the plan or import lists of
work orders on to it.
Leave the “Start” date as it is but change the start time (top drop down with a “0”) to
“9”. This means 09:00 am.
Change the “End” date to the same day as the Start Date (should be the first of the
current month) and change the “End” time to “10”. This means 10:00 am.
Click the “+” button.
The information you entered is added to the job plan contents and the Gantt chart at the
top is updated on the fly to show a graphical representation of the duration of the item
you just created.
You have added a manual entry to a job plan. This is useful for items that are not supported by a
work order but are still part of a job plan (e.g. daily follow-up meetings for a machine overhaul).
Click “Add Results to Job Plan”. The “Job Plan” window will open.
Select the Job Plan you created above from the drop down menu (may be the only
option available in case you have not created job plans before this session).
Click the “Add” button. The system should show a success message under the drop
down list.
You have imported a list of work orders to your job plan. Usually you would set more advanced
search criteria such as filtering for all the orders that are pending for a certain machine.
You will see that the order(s) you imported are now shown on the list and on the gantt
chart. The start and end times will default to the start and end times of the job plan.
Let’s modify that:
o Scroll down to the job plan contents table and focus on one of the work order(s)
that was imported (any row with a number under the “WOID” column).
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o Double click the end date text on that row. Change it to the day after the start
of the project. You do not need to press enter. The text will refresh to the date
you selected and the Gantt chart above will adjust to show your revised time
frame for that job.
You have planned the start and end time for a job inside a job plan.
On the “Edit Job Plan” page, click the “Job Report” tab.
Enter “Full machine overhaul complete with no problems. The schedule was successful
so a similar plan for this group of jobs may be used in the future”.
Click the “Set Job Plan as Complete?” switch and set it to Yes. Click the “Save” button
and click “OK” on the confirmation dialog.
You have finished a job plan including a final report. This will be of use every time there is a
similar overhaul planned for the same machine.
From the very basics to more advanced features, you have addressed most of the functionality of
comma CMMS as it stands at this moment in time. There's a little more to learn like search filters
or what parameters to set on search consoles, but that will come with time.
More Information
The following websites will provide additional updated information and tips to maximize your
comma CMMS usage:
Support Site
Tutorials, how-tos, FAQs, known bug list, release notes
YouTube Channel
Video Tutorials
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Hint me! tips
Short tips to improve your comma CMMS knowledge
Maintenance Concepts
Maintenance related articles
Follow us on Twitter
Real time news and Notes
Pinterest
Machines and Engineering
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