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Q1 FY23 Investor Presentation 27 July 2022

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Q1 FY23 Investor Presentation

27 July 2022
Presentation Path

Section 01 Section 03 Section 05 Section 07

Executive Financial Customer franchise Update on


summary – Q1 performance – Q1 and distribution credit quality
FY23 3 FY23 31 reach 42 48

Section 02 Section 04 Section 06

Bajaj Finance Asset liability Business segment wise


Limited overview management AUM
17 35 46

Click on the section to view 2


1.1 Quarter gone by

Section 01
Lead financial indicators
Executive summary – Q1
1.2

FY23

1.3 Omnipresence strategy update

3
Quarter gone by

An excellent quarter for the Company across balance sheet growth,


portfolio quality and profitability. Highest ever new customer
acquisition in Q1. Overall, strong start to the fiscal. Back to all long term
guidance metrics for the last 3 quarters. On track to go fully digital
across all products and services on app (January 2023) and web (March
2023).

Core AUM Opex to NII PAT ROE Net NPA

₹ 204,018 35.9% ₹ 2,596 Cr 23.07% 0.51%


Q1 FY23
Cr Q1 FY22
YoY Growth YoY Growth FY22 Q1 FY22
30.6%
31% 159% 17.43% 1.46%

4
Lead financial indicators
Consolidated performance
1. Strong core AUM growth* of ₹ 11,931 crore in Q1. AUM growth continues to be secular across all lines of businesses.
2. Core AUM was up 31% at ₹ 2,04,018 crore as against ₹ 1,56,115 crore as of 30 June 2021.
3. In Q1, the Company booked 7.42 MM new loans as against 4.63 MM in Q1 FY22.
4. In Q1, overall B2B business disbursements grew by 83%. B2B disbursements were ₹ 16,121 crore in Q1 FY23 as against
₹ 8,797 crore in Q1 FY22.
5. The Company launched its non-captive two-wheeler financing business on 6 July 2022. The product offers consumers a
full stack two-wheeler marketplace, pre-approved limit for 30 MM customers and our full suite of point-of-sale capabilities.
6. In Q1, the Company added 2.73 MM new customers to the franchise. Highest ever customer franchise addition in a quarter.
7. Customer franchise stood at 60.30 MM as of 30 June 2022. Cross sell franchise stood at 34.66 MM. The Company is
confident of adding 9-10 MM new customers in FY23.

8. In Q1, the Company added 82 new locations. Geographic presence stood at 3,586 locations and 1,38,900+ distribution
points as of 30 June 2022.

9. Competitive intensity remained elevated across products. The Company continues to protect its margin profile across
businesses. The Company has started increasing pricing across products gradually from June 2022.

10. In Q1, cost of funds was 6.64%. Liquidity buffer stood at ₹ 11,584 crore as of 30 June 2022. Given the strong ALM
management, the impact of recent interest rate hikes on cost of funds will be gradual.
*Core AUM growth = (AUM growth for the quarter – short tenor IPO financing book). 5
Lead financial indicators
11. Deposits book stood at ₹ 34,102 crore as of 30 June 2022. In Q1, the net deposit growth was ₹ 3,302 crore. Deposits
contributed 20% of consolidated borrowings as of 30 June 2022. During the quarter, with rising interest rates, the
Company has revised its deposit rates upwards by 55-70 bps. The Company is accelerating retail deposits acquisition to
achieve its long-term goal of 25% of consolidated borrowings from deposits.
12. In Q1, Opex to NII was 35.9%. The Company continues to invest in teams and technology for business transformation. Given
the deep investments being committed to Omnichannel strategy (geo-expansion, app platform, web platform) and
payments, the Company expects Opex to NII to remain between 35-36% for FY23.
13. In Q1, loan losses and provisions were ₹ 755 crore. This includes an impact of ₹ 190 crore towards one large B2B commercial
account written off in Q1. The Company expects its loan losses at 1.35-1.45% of average assets in FY23. The Company
currently holds a management overlay of ₹ 1,000 crore as of 30 June 2022.
14. GNPA & NNPA stood at 1.25% and 0.51% as of 30 June 2022 as against 1.60% and 0.68% as of 31 March 2022.
15. Overall stage 2 assets stood at ₹ 3,569 crore as of 30 June 2022 as against ₹ 3,861 crore as of 31 March 2022.
16. Overall stage 3 assets stood at ₹ 2,539 crore as of 30 June 2022 as against ₹ 3,133 crore as of 31 March 2022.
17. On portfolio credit quality, 10 portfolios are green and 1 is yellow (two and three-wheeler).
18. Consolidated post tax profit grew by 159% to ₹ 2,596 crore in Q1 FY23 as compared to ₹ 1,002 crore in Q1 FY22.
19. Capital adequacy remained strong at 26.16% as of 30 June 2022. Tier-1 capital was 23.84%.
20. Total employee headcount stood at 37,873 as of 30 June 2022.

6
Lead financial indicators
Bajaj Housing Finance Limited (BHFL)
21. AUM was up 40% at ₹ 57,425 crore as against ₹ 40,941 crore as of 30 June 2021. Home Loans AUM grew by 41%, Loan
against property grew by 33%, Lease Rental Discounting grew by 43% and Developer Finance grew by 68%.
22. In Q1, overall approvals grew by 127%. Approvals were ₹ 16,002 crore in Q1 FY23 as against ₹ 7,048 crore in Q1 FY22.
23. In Q1, overall disbursements grew by 118%. Disbursements were ₹ 9,255 crore in Q1 FY23 as against ₹ 4,249 crore in Q1
FY22.
24. Geographic presence stood at 158 locations.
25. Portfolio composition for HL : LAP : LRD : DF : Rural : Others stood at 63% : 11% : 13% : 6% : 4% : 3% as of 30 June 2022. Home
loan remains a key growth area.
26. In Q1, cost of funds was 6.28%. Liquidity buffer stood at ₹ 3,500 crore as of 30 June 2022. Given the strong ALM
management, the impact of recent interest rate hikes on cost of funds will be gradual.
27. Borrowing mix between Banks : Money market : Assignment : ICD was at 53% : 32% : 14% : 1% as of 30 June 2022.
28. Capital adequacy ratio stood at 24.57% as of 30 June 2022.
29. In Q1, BHFL delivered post tax profit of ₹ 316 crore as against ₹ 161 crore in Q1 FY22; growth of 96%.
30. In Q1, Opex to NII stood at 26.8% as against 27.2% in Q1 FY22.
31. In Q1, loan losses and provisions were ₹ 7 crore as against ₹ 26 crore in Q1 FY22. BHFL has maintained its management
overlay provision at ₹ 220 crore as of 30 June 2022.

32. GNPA & NNPA stood at 0.27% and 0.11% as of 30 June 2022 as against 0.31% and 0.14% as of 31 March 2022.
7
Lead financial indicators
33. Overall stage 2 assets stood at ₹ 492 crore as of 30 June 2022 as against ₹ 604 crore as of 31 March 2022. Non overdue
one-time resolution (OTR) assets classified as stage 2 as of 30 June 2022 stood at ₹ 244 crore.
34. Overall stage 3 assets stood at ₹ 134 crore as of 30 June 2022 as against ₹ 146 crore as of 31 March 2022.
35. Total employee headcount stood at 3,567 as of 30 June 2022.

Bajaj Financial Securities Limited (BFSL)


36. In Q1, BFSL added 36.5K customers to its broking franchise. Its Retail and HNI customer franchise stood at 367.5K as of 30
June 2022.
37. Margin Trading Finance book grew to ₹ 741 crore as of 30 June 2022 as against ₹ 200 crore as of 30 June 2021.
38. In Q1, total Income was ₹ 38 crore as against ₹ 15 crore in Q1 FY22.
39. In Q1, Profit after tax was ₹ 1 crore as against loss of ₹ 3 crore in Q1 FY22.
40. Total employee headcount stood at 266 as of 30 June 2022.

8
Omnipresence strategy update

9
Omnipresence strategy update
Geography

1. Total geographic footprint stood at 3,586 locations and 1,38,900+ distribution points. The Company continues to invest
deeply in UP, Bihar and north-eastern states.

App platform update

2. Phase 1 of app platform is live on both the app stores. Phase 2 will have 3 sprints. Sprint 1 is scheduled to go live on 31
August 2022, sprint 2 on 15 November 2022 and sprint 3 on 31 January 2023.

3. Sprint 1 will have full consumer application journey for personal loans, EMI card, co-brand Credit Cards and gateway to new
two-wheeler marketplace. Sprint 1 will also have new feature additions in credit card, gold loan, EMI card services, new
calculators along with significantly enhanced customer request section.

4. Given the significant expansion in products and services, a category landing page (CLP), which enables consumers with
easier navigation and information, is being introduced. Sprint 1 will have 5 CLP sections and overall, 6 such CLP sections.

5. Given the significant expansion in products and services, a product display page (PDP) section will be available for all
consumers across all our products and services. It will offer consumers an enhanced pre buy experience. Sprint 1 will have
4 PDP sections. Overall, there will be 10 PDP sections.
Payments

6. All Phase 1 features of the Issuance stack are live on the app store. Sprint 1, which is scheduled to go live by 31 August
2022 will have regulatory changes such as 2nd factor authentication on wallet debit transactions and new category
additions like credit card, LIC premium payment in the bill payment section.
10
Omnipresence strategy update
Payments

7. Sprint 2 is planned to go live by 15 November 2022. This release will have significantly better experience on UPI
registration and payments transactions enabled through direct API with PSP Bank, PPI interoperability through UPI
railroad and unified dispute and issue resolution (UDIR) mechanism

8. The company has partnered with worldline, global leader in payments services, to develop Point-of–sales (POS) payments
acquiring solutions for merchants. With this tie up, the Company aims to enhance its relationship with both existing and
new network of merchant partners by enabling all its payment instruments such as EMI cards, credit cards, UPI and
wallets on these terminals. The Company expects to go live with the pilot launch by February 2023.

Web platform update

9. Web platform transformation will have 2 phases. Phase 1 is scheduled to go live on 01 October 2022 and Phase 2 on 01
March 2023.

10. Company is on track to transform web experience enabled by common technology infrastructure layer, common content
and information management layer delivering consistent experience across both app and web (‘web’ = ‘App’).

11. Phase 1 of the new web platform will go live by 01 October 2022 with full stack customer service offerings, Consumer
application journeys for personal loans, EMI card, co-brand Credit Cards, B2B and two-wheeler marketplace. Phase 1 will
also have revamped home page, customer assistance tools like calculators, credit reports, cart etc.

11
Omnipresence strategy - Key metrics
Particulars Unit Q4 FY22 Q1 FY23 FY23 estimates
Geography
New locations added – in the quarter # 81 82 400-450
Locations - Cumulative # 3,504 3,586 3,900-3,950
Gold loan branches – Cumulative # 132 155 232
App Metrics
Downloads – In the quarter # in MM 5.83 11.01 53-55
Net Installs – Cumulative # in MM 19.1 23.0 35-38
In-App programs - Cumulative # 48 62 100+
App Payments metrics
Wallet accounts – Cumulative # in MM 6.44 8.91 18.50
UPI handles - Cumulative # in MM 1.66 3.61 12
Bill pay transactions – in the quarter # in MM 1.36 2.06 12
QR deployment at merchant PoS - Cumulative # in ‘000 - 18 100
Rewards issued - In the quarter # in MM 0.75 4.8 20-22

12
Omnipresence strategy – Key metrics
Particulars Unit Q4 FY22 Q1 FY23 FY23 estimates
App business metrics
Digital EMI card acquisition – In the quarter # in ‘000 12 69 300-325
Personal loan disbursement – In the quarter In ₹ cr 1,800 2,109 9,000-10,000
Credit card acquisition - In the quarter # in ‘000 29 30 175-200
Flexi loan transactions - In the quarter # in ‘000 780 866 3.6-3.8 MM
DMS receipts - In the quarter # in ‘000 385 644 3.0-3.2 MM
Marketplace metrics
Bajaj Mall visits - In the quarter # in MM 36.9 31.8 140-150
Bajaj Mall loans - In the quarter # in ‘000 526 645 2.6-2.8 MM
Insurance Bazaar policies sold – In the quarter # in ‘000 - 9.5 250-275
Investments Bazaar MF A/C – In the quarter # in ‘000 - 10 100-110
Digital EMI card metrics
Digital EMI card acquisition – In the quarter # in ‘000 455 522 2.0-2.2 MM
Digital EMI card acquisition – In the CIF # in MM 1.8 2.3 3.8-4.0
B2B loans from digital EMI cards – in the
# in ‘000 234 227 1.0-1.2 MM
quarter 13
2.1 Bajaj group structure

2.2 What do we stand for

2.3 BFL - Consolidated long-term guidance


on financial metrics

Section 02 BHFL long-term guidance on


2.4

financial metrics
Key strategic differentiators
Bajaj Finance Limited 2.5

overview 2.6 Our shareholder profile

2.7 15-years financial snapshot

2.8 Product suite

2.9 Executive summary


14
Bajaj group structure
Bajaj Holdings & Investment
Ltd (BHIL)
(Listed)

1 2
39.16% 33.43%

Bajaj Auto Ltd


Bajaj Finserv Ltd
2 (Listed)
(Listed)
Auto business arm
Financial services arm

80.13% 100%
74% 74%
52.49% 3
Bajaj Finance Ltd Bajaj Allianz Life Bajaj Allianz Bajaj Finserv Direct Bajaj Finserv Health
Insurance Company General Insurance Ltd Ltd
(Listed) Ltd Company Ltd Healthcare Ecosystem
Lending business arm Protection and retiral Protection Digital Marketplace Solutioning

100%
Bajaj Housing Finance
Ltd 100%
100% 100%
Mortgage Lending
Bajaj Finserv Mutual Fund Bajaj Finserv Asset Bajaj Finserv Ventures
Trustee Ltd Management Ltd Ltd
Mutual Fund Mutual Fund Alternate investments
100%
Bajaj Financial Securities
Ltd
Broking & Depository
1. 60.77% holding through promoter holding company and promoter group
2. 53.40% holding through promoter holding company and promoter group
3. 55.86% holding through promoter holding company and promoter group

Above shareholding is as of 30 June 2022 15


What do we stand for

“Non-bank with strategy & structure of a bank”

“Focused on mass affluent & above clients with a strategy to cross sell”

“Diversified financial services strategy with an optimal mix of risk and profit to
deliver a sustainable business model”

“Business construct to deliver a sustainable ROA of 4-4.5% and ROE of 19-21% in


the long term”

“Focused on continuous innovation to transform customer experience and create


growth opportunities”

16
BFL - Consolidated long-term guidance on
financial metrics

AUM growth Profit growth GNPA


in corridor of in corridor of in corridor of
25%-27% 23%-24% 1.4%-1.7%

NNPA Return on assets Return on equity


in corridor of in corridor of in corridor of
0.4%-0.7% 4%-4.5% 19%-21%

17
BHFL long-term guidance on financial metrics

AUM growth Profit growth GNPA


in corridor of in corridor of in corridor of
26%–28% 28%-30% 0.60%-0.80%

NNPA Return on assets Return on equity


in corridor of in corridor of in corridor of
0.30%-0.40% 1.7%-2.0% 13%-15%

18
Key strategic differentiators
Part of the Bajaj group – one of the oldest & most
A trusted brand with strong brand equity
respected business houses
Focus on mass affluent and above clients Total customer franchise of 60.30 MM

Centre of Excellence for each business vertical to bring


Strong focus on cross selling assets, payments,
efficiencies across businesses and improve cross sell
insurance and deposit products to existing customers
opportunity

Consolidated lending AUM mix for Urban: Rural: SME:


Commercial: Mortgages stood at 34% : 10% : 13% : 11% :
A well diversified balance sheet
32%. Consolidated borrowing mix for Money Markets:
Banks: Deposits: ECB stood at 46% : 31% : 20% : 3%

Continuous transformation in product features and


Agile and innovative
digital technologies to maintain competitive edge

Has helped achieve multi product cross sell and manage


Committed to technology and analytics to transform
customer experience risk & controllership effectively. Focussed on delivering
frictionless experience to customer

Has adopted digital technology trends and navigated


Committed to digital from digitisation to digitalisation. Now transforming to a
customer centric digital enterprise
19
Our shareholder profile
Top 20 investors & their holdings
As on 30 As on 31 As on 30
S.No Name of Shareholder
Jun 22 Mar 22 Jun 21
1 BAJAJ FINSERV LTD 52.49% 52.49% 52.65%
2 GOVERNMENT OF SINGAPORE 3.29% 3.19% 4.09%
FII & FPI 3 MAHARASHTRA SCOOTERS LIMITED 3.13% 3.13% 3.14%
AXIS MUTUAL FUND TRUSTEE LIMITED A/C AXIS
19.98% 4
MUTUAL FUND A/C AXIS BLUECHIP FUND
0.78% 0.79% 0.67%

5 SBI-ETF NIFTY 50 0.78% 0.74% 0.66%


AXIS MUTUAL FUND TRUSTEE LIMITED A/C AXIS
6 0.73% 0.75% 0.79%
MUTUAL FUND A/C AXIS LONG TERM EQUITY FUND
7 NEW WORLD FUND INC 0.61% 0.61% 0.56%
Corporate 8 NEW HORIZON OPPORTUNITIES MASTER FUND 0.59% 0.74% 0.77%
s VANGUARD EMERGING MARKETS STOCK INDEX FUND,
Shareholding 9 A SERIES OF VANGUARD INTERNATIONAL EQUITY 0.55% 0.54% 0.52%
4.91% INDEX FUNDS
profile Promoters &
VANGUARD TOTAL INTERNATIONAL STOCK INDEX
Promoter Group 10
FUND
0.51% 0.50% 0.48%

11 SBI LIFE INSURANCE CO. LTD 0.48% 0.48% 0.41%


55.86%
12 SBI-ETF SENSEX 0.48% 0.44% 0.36%
3.77%
Resident &
non resident 13 ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED 0.44% 0.33% 0.04%
individuals 14 EUROPACIFIC GROWTH FUND 0.44% 0.44% 0.27%
10.44% AXIS MUTUAL FUND TRUSTEE LIMITED A/C AXIS
15 0.43% 0.45% 0.47%
MUTUAL FUND A/C AXIS FOCUSED 25 FUND
0.41% 16 LIFE INSURANCE CORPORATION OF INDIA 0.40% 0.27% 0.62%
17 ISHARES CORE EMERGING MARKETS MAURITIUS CO 0.39% 0.40% 0.39%
MF Others
8.40% 18 PEOPLE'S BANK OF CHINA 0.39% 0.39% 0.40%
MF FIDELITY INVESTMENT TRUST FIDELITY SERIES
19 0.38% 0.37% 0.35%
EMERGINGMARKETS OPPORTUNITIES FUND
ST. JAMES'S PLACE EMERGING MARKETS EQUITY UNIT
20 0.38% 0.39% 0.46%
TRUST MANAGED BY WASATCH ADVISORS INC
Above shareholding is as of 30 June 2022
20
15-years financial snapshot
₹ in crore
CAGR
Financials snapshot @ FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22
(15 yrs.)

AUM 2,478 2,539 4,032 7,573 13,107 17,517 24,061 32,410 44,229 60,196 82,422 1,15,888 1,47,153 152,947 1,97,452 37%

Income from operations 503 599 916 1,406 2,172 3,110 4,073 5,418 7,333 9,989 12,757 18,500 26,386 26,683 31,640 34%
Interest expenses 170 164 201 371 746 1,206 1,573 2,248 2,927 3,803 4,614 6,623 9,473 9,414 9,748 34%
Net Interest Income (NII) 332 435 715 1,035 1,426 1,904 2,500 3,170 4,406 6,186 8,143 11,877 16,913 17,269 21,892 35%
Operating Expenses 193 220 320 460 670 850 1,151 1,428 1,898 2,564 3,270 4,197 5,662 5,308 7,585 30%
Loan Losses & Provision 109 164 261 205 154 182 258 385 543 804 1,030 1,501 3,929 5,969 4,803 31%
Profit before tax 30 51 134 370 602 872 1,091 1,357 1,965 2,818 3,843 6,179 7,322 5,992 9,504 51%
Profit after tax 21 34 89 247 406 591 719 898 1,279 1,837 2,496 3,995 5,264 4,420 7,028 51%

Ratios FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22
Opex to NII 58.1% 50.6% 44.8% 44.4% 47.0% 44.6% 46.0% 45.0% 43.1% 41.4% 40.2% 35.3% 33.5% 30.7% 34.6%
Return on assets 0.7% 1.4% 2.8% 4.4% 4.2% 4.1% 3.6% 3.3% 3.5% 3.7% 3.7% 4.2% 4.1% 3.1% 4.2%
Return on equity 2.0% 3.2% 8% 19.7% 24.0% 21.9% 19.5% 20.4% 20.9% 21.6% 20.1% 22.5% 20.2% 12.8% 17.4%
^
Net NPA * 7% 5.50% 2.20% *0.80% 0.12% 0.19% 0.28% 0.45% 0.28% 0.44% 0.43% 0.63% 0.65% 0.75% 0.68%
Provision coverage ratio 30% 32% 55% 79% 89% 83% 76% 71% 77% 74% 70% 60% 60% 58% 58%
CRAR (standalone) 40.7% 38.4% 25.9% 20.0% 17.5% 21.9% 19.1% 18.0% 19.5% 20.3% 24.7% 20.7% 25.0% 28.3% 27.2%
Leverage ratio 2.6 2.5 3.8 5.9 6.4 5.3 6.2 6.8 6.3 6.6 5.4 6.3 5.1 4.7 4.9

@ Allfigures till FY17 are as per previous GAAP on standalone basis. All figures from FY18 onwards are as per Ind AS and on consolidated basis.
* As per the RBI regulations, NNPA numbers up to FY15 are at 6 months overdue, FY16 are at 5 months overdue, FY17 are at 4 months overdue and FY18 onwards are at 3 months overdue.
Hence NPA across periods are not comparable. 21
Product suite
BAJAJ FINANCE LIMITED
Partnerships
Consumer SME Commercial Rural Deposits Payments
& Services
1. Consumer Durable Loans 1. Unsecured 1. Loan against securities 1. Consumer Durable 1. Retail Term Issuance 1. Life Insurance
Working Capital Loans Deposits 1. PPI Distribution
2. Digital Product Loans (E) 2. IPO financing
Loans (E) 2. Corporate Term 2. UPI 2. General Insurance
3. Lifestyle Product Loans 3. ESOP financing 2. Digital Product
Deposits 3. BBPS Distribution
2. Loans to self Loans
4. Lifecare financing 4. Vendor financing to
employed and 3. Lifestyle Product 3. Systematic 3. Health Insurance
5. EMI Cards auto component Acquiring
Professionals (E) Loans Deposit Plan Distribution
manufacturers 1. Merchant
6. Retail spend financing 3. Secured QR 4. Pocket Insurance (E)
5. Financial Institutions 4. Personal Loans
7. 2-Wheeler & 3-Wheeler loans Enterprise Loans Cross Sell 5. RBL Co-Branded
Lending
8. Personal Loan Cross-Sell 4. Used-car 5. Salaried Personal Credit Card
6. Light Engineering
9. Salaried Personal Loans (E) financing Loans 6. DBS Co-Branded
Lending
10. E-Commerce financing 5. Medical equipment 6. Gold Loans Credit Card
7. Specialty Chemicals
financing 7. Financial Fitness
11. Retailer finance Lending 7. Loans to
Professionals Report
12. Health EMI Card

BAJAJ HOUSING FINANCE LIMITED


1. Salaried Home Loans (E) 1. Loan Against Property 1. Developer Finance 1. Loan Against Property
2. Salaried Loan Against 2. Self Employed Home 2. Commercial 2. Home Loans
Loans Construction Finance 3. Secured Enterprise Loans
Property
3. Lease Rental 3. Corporate Lease
3. Affordable housing
Discounting Rental Discounting
finance
BAJAJ FINANCIAL SECURITIES LIMITED
1. Trading Account (E) 4. HNI Broking 7. Mutual Funds (E)
2. Depository Services (E) 5. Retail Broking (E) 8. Distribution of PMS
3. Margin Trading Financing 6. IPOs and OFS 9. Proprietary Trading
(E) (E) Also available through digital channels
22
Executive summary – Consolidated
Overview • 35-year-old non-bank with a demonstrated track record of profitable growth
• Diversified financial services company focused on Urban, Rural, SME, Commercial, Mortgages and Payments
• Focused on mass affluent client with a strategy to cross sell
• Strong focus on deposits acceptance and fee product distribution
• Present in 3,586 locations with over 138.9K+ point of sale
• Customer franchise of 60.30 MM as of 30 June 2022
• Amongst the largest new loan acquirers in the country (7.42 MM in Q1 FY23)
• AUM mix as of 30 June 2022 – Urban : Rural : SME : Commercial : Mortgages stood at 34% : 10% : 13% : 11% : 32%
• Core AUM of ₹ 2,04,018 crore as of 30 June 2022 and post tax profit of ₹ 2,596 crore in Q1 FY23
• Capital adequacy ratio (including Tier II capital) of 26.16% as of 30 June 2022. Tier I capital stood at 23.84%

Subsidiaries • 100% shareholding in Bajaj Housing Finance Limited


• 100% shareholding in Bajaj Financial Securities Limited

Treasury • Strategy is to create a balanced mix of wholesale and retail borrowings


• Borrowings of ₹ 1,72,097 crore with a mix of 46% : 31% : 20% : 3% between money markets, banks, deposits & ECB as of 30
June 2022

Credit Quality • Consolidated GNPA and NNPA as of 30 June 2022 stood at 1.25% and 0.51% respectively
• Provisioning coverage ratio was 60% as of 30 June 2022
• Provisioning coverage on stage 1 & 2 stood at 130 bps as of 30 June 2022

23
Executive summary – Bajaj Finance Limited
Overview • Focused on Urban, Rural, SME, Commercial and Payments businesses
• Strategic business unit organization design supported by horizontal common utility functions to drive domain expertise,
scalability and operating leverage
• Focused on cross sell, customer experience and product & process innovations to create a differentiated & profitable
business model
• AUM of ₹ 1,49,981 crore as of 30 June 2022
• AUM mix as of 30 June 2022 – Consumer : Rural : SME : Commercial : Mortgage stood at 44% : 14% : 18% : 15% : 9%
• Post tax profit of ₹ 2,356 crore in Q1 FY23
• Capital adequacy ratio (including Tier II capital) of 26.16% as of 30 June 2022. Tier I capital stood at 23.84%
Consumer • Present in 1,368 locations with 99.9K+ active distribution points of sale as of 30 June 2022
business • Largest consumer electronics, digital products & lifestyle products lender in India
• 2-wheeler financing business disbursed 149.7K accounts in Q1 FY23 (growth of 10% Y0Y)
• 3-wheeler financing business disbursed 16.9K accounts in Q1 FY23 (growth of 120% Y0Y)
• Amongst the largest personal loan lenders in India

Payments • EMI Card franchise stood at 32.8 MM cards in force (CIF) as of 30 June 2022
• Co-branded credit card CIF stood at 2.96 MM as of 30 June 2022
• Co brand wallet has 22.3 MM users as of 30 June 2022 who have linked their EMI card to the wallet
• Digital app platform has 23 MM active users as of 30 June 2022
Rural business • Highly diversified lender in rural markets offering 10 loan products across consumer and SME business categories
• Operates with a unique hub and spoke business model
• Present in 2,218 towns and villages with 31.5K+ active distribution points of sale as of 30 June 2022
24
Executive summary – Bajaj Finance Limited
SME Business • Offers unsecured working capital loans to SME and self-employed professionals
• Secured offerings include enterprise loans against property
• Focused on accelerating used car financing business (average ticket size of ~ ₹ 7 lakhs)
• Focused on affluent SMEs (average sales of ₹ 15 to 17 crore) with established financials & demonstrated borrowing track
record

Commercial • Offers short, medium and long-term financing to mid market corporates
business • Focused on auto ancillaries, pharma, specialty chemicals, financial institution groups, lease rental discounting and top mid
corporate clients in India

Treasury • Strategy is to create a balanced mix of wholesale and retail borrowings with a focus on long term borrowings
• Borrowings stood at ₹ 1,27,377 crore with a mix of 50% : 20% : 26% : 4% between money markets, banks, deposits & ECB as
of 30 June 2022

Credit Quality • GNPA and NNPA as of 30 June 2022 stood at 1.59% and 0.64% respectively
• Provisioning coverage ratio as of 30 June 2022 was 60%
• Provisioning coverage on stage 1 & 2 stood at 148 bps as of 30 June 2022

Credit Rating • Credit rating for long term borrowing is AAA/Stable by CRISIL, ICRA, CARE & India Ratings
• Credit rating for short term borrowing is A1+ by CRISIL, ICRA & India Ratings
• Credit rating for FD program is CRISIL AAA/STABLE by CRISIL & [ICRA] AAA (Stable) by ICRA
• Long term issuer credit rating of BB+/Positive and short-term rating of B by S&P Global ratings
25
Executive summary – Bajaj Housing Finance Ltd.
Overview • A 100% subsidiary of Bajaj Finance Limited, registered with National Housing Bank as a Housing Finance Company
• Independent organization design having all dedicated functions and units to drive domain expertise, scalability and
operating leverage
• Offers full range of mortgage products such as home loans, loan against property and lease rental discounting to salaried &
self-employed customers. It also offers construction finance and inventory finance to credit worthy developers
• Focused on mass affluent and above customers (salaried and self employed)
• AUM of ₹ 57,425 crore as of 30 June 2022. Post tax profit of ₹ 316 crore for Q1 FY23
• Capital adequacy ratio (including Tier II capital) was 24.57% as of 30 June 2022
Home Loans • Offers home loans to salaried customers for an average ticket size of approximately 50 lakhs
• Focused on originating home loans at developer points for B2B home loans business through open market distribution and
developer finance relationships
• Focused on enabling customers to buy homes along with balance transfer proposition directly & through channel partners
• Currently present across 49 locations in India
• Home loan mix as of 30 June 2022 – Salaried : Self Employed : Professionals stood at 90% : 5% : 5%

Loan Against • Offers loan to mass affluent and above self-employed customers for an average ticket size of 59 lakhs
Property • Focused on offering customized propositions to both self employed and salaried customers directly as well as through
channel partners
• Currently present across 26 locations in India
Rural • Offers home loans and loans against property to salaried and self-employed customers with an average ticket size of
approximately 18 lakhs for home loans and 13 lakhs for loan against property
• Hub and spoke strategy through branch network and ASSC tie ups
• Currently present across 109 locations in India 26
Executive summary – Bajaj Housing Finance Ltd.
Lease Rental • Offers loan against lease rentals to high net-worth individuals and developers on commercial property leased mainly to
Discounting corporate tenants
• Offers construction finance for commercial properties to existing LRD customers
• All lease rental discounting transactions are backed by rentals through escrow mechanism
• Ticket size of lease rental discounting ranges up to ₹ 750 crore with an average ticket size of approximately ₹ 43 crore
• Currently present across 11 locations in India

Developer • Offers construction finance and inventory finance mainly to category A and A+ developers in India
Financing • Average ticket size ranges between ₹ 25 – 30 crore
• Currently present in 11 locations

Credit Quality • GNPA and NNPA, recognized as per extant RBI prudential norms and provisioned as per Expected Credit Loss (ECL) method
prescribed in Ind AS, as of 30 June 2022 stood at 0.27% and 0.11% respectively

Treasury • Strategy is to create a balanced and sustained mix of borrowings


• Borrowings stood at ₹ 44,059 crore with a mix of 53% : 32% : 14% : 1% between banks : money markets : assignment : ICD as
of 30 June 2022 against mix of 51% : 34% : 14% : 1% as of 31 March 2022

Credit Rating • Credit rating for long term borrowing is AAA/Stable by CRISIL & IND AAA/Stable by India Ratings
• Credit rating for short term borrowing is A1+ by CRISIL & IND A1+ by India Ratings

27
Executive summary – Bajaj Financial Securities
Limited
Overview • A 100% subsidiary of Bajaj Finance Limited, registered with Securities and Exchange Board of India (SEBI)
• Member of Stock Exchanges (NSE and BSE), Depositaries (NSDL & CDSL) and AMFI for distribution of Mutual Funds
• Offers Capital Market products - Broking, Depositary services, Margin Trade Financing, Mutual Funds, IPOs and Distribution
of PMS
• Broking business caters to two different business segments – HNI and Retail
• Received issuer rating of AAA from CRISIL
• Total Income for Q1 FY23 stands at ₹ 38 crore
• Delivered PAT of ~ ₹ 1 crore in Q1 FY23

HNI Broking • Business oriented towards delivering relationship-based Broking solutions to UHNI & HNI client segment
• Focus on building Margin Trade Financing book, total loan book as of Q1 FY23 stands at ₹ 741 crore
• Physical branch network across 7 locations – Mumbai, Ahmedabad, Pune, Bangalore, Kolkata, Delhi and Rajkot (New)
• Working on Geo-Expansion of our Branch network and planning to add 15-20 new locations over the next 90 days
• Added 1.5K UHNI/HNI clients in Q1. Total client base stood at 7K+ as of 30 June 2022

Retail Broking • Added 35K+ trading and demat accounts in Q1 FY23 . Total retail client base stood at 360K as of 30 June 2022
• Crossed 1,000+ network of partners and affiliates online accounts
• Working with 200+ Independent Business Advisor (IBAs)
• Focused on driving client activation of BFSL Platform, monthly activation rate stands at 27%

28
Executive summary – Bajaj Financial Securities
Limited
Q1 capabilities Gone live with below capabilities on web and mobile during Q1 FY23
update • Bonds: Online investments in Bonds in partnership with Golden Pi
• Scanners : Stock analysis and filter basis key parameter and matrices to find new trading ideas efficiently.
• Appsflyer : App analytics engine to understand customer behavior on our Mobile platforms.
• Pre IPO : Allow early access in IPO application via UPI from BFSL Platform
• Online Nomination : options for clients to add nominee in trading account through online process
• Online account closure : enables our user to raise an account closure request online
• App account Migration : Migration of Mobile app ownership from parent company to dedicated account of Bajaj Financial
Securities
• Flutter Update : Update of flutter version to newer version improving performance.
• Firebase Integration : tool provides tools for tracking analytics, reporting and fixing app crashes, creating marketing and
product experiment.

29
Financial statement summary –
3.1 Consolidated

Section 03 Financial statement summary –


Financial performance 3.2
Bajaj Finance Limited

Financial statement summary –


3.3
Bajaj Housing Finance Limited

30
Financial statement summary – Consolidated ₹ in Crore

Financials snapshot Q1 FY23 Q1 FY22 Y-o-Y FY22 FY21 Y-o-Y


Assets under management 2,04,018 1,59,057 28% 197,452 152,947 29%
Assets under finance 1,98,352 1,53,143 30% 191,423 146,687 30%
Interest income 7,920 5,954 33% 27,270 23,304 17%
Fee and other income 1,317 688 91% 4,042 2,788 45%
Net gain on fair value changes on investment 46 101 (55%) 328 591 (45%)
Total Income 9,283 6,743 38% 31,640 26,683 19%
Interest expenses 2,645 2,254 17% 9,748 9,414 4%
Net Interest Income 6,638 4,489 48% 21,892 17,269 27%
Operating Expenses 2,380 1,373 73% 7,585 5,308 43%
Loan losses and provisions 755 1,750 (57%) 4,803 5,969 (20%)
Profit before tax 3,503 1,366 156% 9,504 5,992 59%
Profit after tax 2,596 1,002 159% 7,028 4,420 59%

Ratios
Operating expenses to Net Interest Income 35.9% 30.6% 34.6% 30.7%
Annualized loan loss to average AUF 1.55% 4.67% 2.84% 4.14%
Annualized Return on Average Assets 5.33% 2.67% 4.16% 3.07%
Annualized Return on Average Equity 23.07% 10.70% 17.43% 12.77%
Earning per share - Basic (₹) * 43.0 16.7 116.6 73.6

*Not annualized 31
Financial statement summary – Bajaj Finance Ltd. ₹ in Crore

Financials snapshot Q1 FY23 Q1 FY22 Y-o-Y FY22 FY21 Y-o-Y


Assets under management 1,49,981 1,19,567 25% 1,46,743 1,15,418 27%
Assets under finance 1,47,679 1,17,372 26% 1,44,276 1,13,090 28%
Interest income 6,828 5,171 32% 23,729 20,419 16%
Fee and other income 1,291 663 95% 3,882 2,599 49%
Net gain on fair value changes on investment 27 83 (67%) 260 528 (51%)
Total Income 8,146 5,917 38% 27,871 23,546 18%
Interest expenses 2,006 1,764 14% 7,573 7,446 2%
Net Interest Income 6,140 4,153 48% 20,298 16,100 26%
Operating Expenses 2,216 1,280 73% 7,090 5,016 41%
Loan losses and provisions 748 1,724 (57%) 4,622 5,721 (19%)
Profit before tax 3,176 1,149 176% 8,586 5,363 60%
Profit after tax 2,356 843 179% 6,350 3,956 61%

Ratios
Operating expenses to Net Interest Income 36.1% 30.8% 34.9% 31.2%
Annualized loan loss to average AUF 2.05% 5.98% 3.59% 5.05%
Annualized Return on Average Assets 6.46% 2.93% 4.93% 3.49%
Annualized Return on Average Equity 21.79% 9.26% 16.28% 11.68%
Earning per share - Basic (₹) * 39.0 14.0 105.4 65.9

*Not annualized 32
Financial statement summary – BHFL ₹ in Crore

Financials snapshot Q1 FY23 Q1 FY22 YoY FY22 FY21 YoY


Assets under management 57,425 40,941 40% 53,322 38,871 37%
Assets under finance 50,039 35,762 40% 46,482 33,419 39%
Interest income 1072 777 38% 3,482 2,877 21%
Fee and other income 136 29 369% 226 218 4%
Net gain on fair value changes on investment 15 16 (6%) 59 60 (2%)
Total Income 1,223 822 49% 3,767 3,155 19%
Interest expenses 629 487 29% 2,155 1,966 10%
Net Interest Income 594 335 77% 1,612 1,189 36%
Operating Expenses 159 91 75% 471 329 43%
Loan losses and provisions 7 26 (73%) 181 247 (27%)
Profit before tax 428 218 96% 960 613 57%
Profit after tax 316 161 96% 710 453 57%

Ratios
Operating expenses to Net Interest Income 26.8% 27.2% 29.2% 27.7%
Annualized loan loss to average AUF 0.06% 0.30% 0.45% 0.80%
Annualized Return on Average Assets 2.62% 1.86% 1.78% 1.48%
Annualized Return on Average Equity 15.51% 10.51% 11.11% 7.80%
Earning per share - Basic (₹) * 0.48 0.33 1.45 0.93

*Not annualized 33
4.1
Conservative leverage standards –
Bajaj Finance Limited

4.2
Resilient business model –
Consolidated

Section 04
Behaviouralized ALM – Bajaj Finance
4.3
Limited

Asset liability management Behaviouralized ALM – Bajaj Housing


4.4
Finance Limited

4.5
Disciplined ALM Management –
Bajaj Finance Limited

4.6 Consolidated liability mix

34
Conservative leverage standards
7.0 7.0 7.0 7.0 7.0 7.0 7.0 7.0 7.0 7.0

6.8 28.34%
6.6
6.3 27.22%
6.2 6.3 26.16%
24.7% 25.0% 25.10% 24.75%
23.84%
5.4 5.1

20.3% 20.7% 4.7


4.9 4.8 *
19.5% 19.7% 21.3%
19.1%
18.0%
16.2% 16.1% 16.3%
14.2% 14.6%

5.7%
5.0%
4.4%
3.8% 3.4% 3.7% 3.24%
2.9% 2.47% 2.32%

Mar'14 Mar'15 Mar'16 Mar'17 Mar'18 Mar'19 Mar'20 Mar'21 Mar'22 Jun'22
Tier 1 Capital Tier 2 Capital Total Capital Adequacy Ratio (CRAR) Leverage Ratio Leverage Threshold
*Standalone leverage is approximately 3.9X as of 30 June 2022
Capital Adequacy Ratios (CRAR) are on standalone basis Denotes point at which the Company initiated its capital raising plan
Mar ’19 onwards numbers are as per Ind AS 35
Resilient business model – Consolidated
46.5%
46.0%
45.0%
43.1% 42.5%
41.4% 41.8%

38.4% 37.6%
36.0% 35.4%
33.3% 35.3% 35.9%
34.6%
29.9% 33.5%
28.4%
27.2% 30.7%

9.85% 9.87% 9.47% 9.00% 8.24% 8.27% 8.39% 7.84%


6.81% 6.64%

5.3%
3.6% 3.3% 3.5% 3.7% 3.9% 4.1% 4.1% 4.2%
3.1%
Mar'14 Mar'15 Mar'16 Mar'17 Mar'18 Mar '19 Mar'20 Mar'21 Mar'22 Jun'22
COF ROA Fee Income to PBT Opex to NII

Mar ’19 onwards numbers are as per Ind AS. Jun’22 COF number is for the quarter. 36
Behaviouralized ALM as of 30 June 2022 – BFL ₹ in Crore
Particulars, 1-7 D 8-14 D 15-30 D >1-2 M >2-3 M >3-6 M >6 M-1 Y >1-3 Y >3-5 Y >5 Y Total

Cash & Investments 6,078 799 831 1,100 1,893 36 598 2,385 34 8,868 22,621
Advances 5,874 1,720 3,075 7,910 7,218 17,189 24,208 51,007 19,852 13,238 1,51,291
Other inflows 8,765 138 248 97 607 1,011 526 774 593 2,760 15,518
Total Inflows (A) 20,717 2,657 4,153 9,107 9,718 18,237 25,331 54,166 20,478 24,866 1,89,431
Cumulative Total Inflows (B) 20,717 23,374 27,527 36,634 46,352 64,589 89,920 1,44,086 1,64,565 1,89,431
Borrowings 2,721 616 5,061 5,220 6,746 14,547 21,975 49,779 17,204 14,115 1,37,985
Capital Reserves and Surplus - - - - - - - - - 44,440 44,440
Other Outflows 2,230 470 1,564 1,508 41 26 103 191 634 239 7,006
Total Outflows (C) 4,950 1,086 6,626 6,728 6,787 14,573 22,078 49,970 17,839 58,794 1,89,431
Cumulative Total Outflows (D) 4,950 6,036 12,662 19,390 26,177 40,751 62,828 1,12,798 1,30,637 1,89,431
Mismatch (E = A - C) 15,767 1,572 (2,472) 2,378 2,931 3,663 3,253 4,197 2,640 (33,928)
Cumulative mismatch (F = B-D) 15,767 17,338 14,866 17,244 20,175 23,838 27,091 31,288 33,928 0
Cumulative mismatch as %
319% 287% 117% 89% 77% 58% 43% 28% 26% 0%
(F/D)

Permissible cumulative gap % (10%) (10%) (20%)


Additional borrowings possible 21,748

In Q1, daily average LCR was 233% as against regulatory requirement of 60%
37
Behaviouralized ALM as of 30 June 2022 – BHFL
₹ in Crore
Particulars 1-7 D 8-14 D 15-30 D >1-2 M >2-3 M >3-6 M >6 M-1 Y >1-3 Y >3-5 Y >5 -7 Y > 7Y - 10 Y > 10Y Total
Cash & Investments 1,467 290 600 748 173 222 - 0 - - - - 3,500
Advances 489 351 538 1,000 1,098 2,715 4,734 13,414 8,305 5,661 5,336 6,398 50,039
Other inflows 6 4 1,536 775 526 1,192 4,044 2,566 2,649 601 421 1,100 15,421
Total Inflows (A) 1,961 645 2,674 2,523 1,798 4,129 8,778 15,980 10,954 6,262 5,757 7,499 68,960
Cumulative Total Inflows (B) 1,961 2,607 5,280 7,803 9,601 13,730 22,508 38,488 49,442 55,704 61,461 68,960

Borrowings 947 - 1,146 1,576 1,100 3,142 7,021 20,049 10,753 1,940 565 1,799 50,039
Capital Reserves and Surplus - - - - - - - - - - - 9,557 9,557
Other Outflows 768 512 988 587 319 959 927 1,791 10 2 2,500 - 9,363
Total Outflows (C) 1,715 512 2,134 2,163 1,419 4,101 7,948 21,840 10,763 1,942 3,065 11,356 68,960
Cumulative Total Outflows (D) 1,715 2,228 4,362 6,524 7,943 12,045 19,993 41,833 52,596 54,538 57,603 68,960

Mismatch (E = A - C) 246 133 540 360 379 27 830 (5,860) 192 4,320 2,692 (3,857)
Cumulative mismatch (F = B-D) 246 379 919 1,279 1,658 1,685 2,515 (3,346) (3,154) 1,166 3,857 0.00
Cumulative mismatch as %
14% 17% 21% 20% 21% 14% 13% -8% -6% 2% 7% 0%
(F/D)

Permissible cumulative gap % -10% -10% -20%


Additional borrowings
2,238
possible

In Q1, daily average LCR was 115% as against regulatory requirement of 50% 38
Disciplined ALM Management - BFL
Cumulative gap upto 1 month Cumulative gap upto 12 month
220% 216%

141%

119% 120% 117%

96%
61% 80%
71% 51%
48% 57%
50% 54% 31%
44% 43%
32%
4%

Mar'14 Mar'15 Mar'16 Mar'17 Mar'18 Mar'19 Mar'20 Mar'21 Mar'22 Jun'22

39
Consolidated liability mix
3% 4% 3% 3%
5% 5%
4% 3% 10% 5% 8%
13% 12% 13% 7% 9%
3%
7% 3% 2% 2%
3% 6% 4%

33% 38%
25% 36%
35% 40% 35%
36%
40%
45%

36% 31% 31%


28%
58% 54% 48% 34%
35% 25%

17% 20% 19% 20%


12% 13%
6% 8%
1% 4%
Mar'14 Mar'15 Mar'16 Mar'17 Mar'18 Mar'19 Mar'20 Mar'21 Mar'22 Jun'22
Deposits Bank Loans (incl. CC/OD/WCDL) NCD Subordinate Debt Short term Borrowings ECB 40
5.1 Customer franchise

Section 05
Geographic presence
Customer franchise and 5.2

distribution reach
5.3 Strong distribution reach

41
Customer franchise
Q1 FY22 Q1 FY23 Q4 FY22
Total Franchise 60.30 MM 57.57 MM
50.45MM

39.82 MM Credit segment filter 47.27 MM 45.21 MM

38.32 MM Overall Cross sell franchise 45.66 MM 43.62 MM

Non delinquent
33.15 MM customers 40.31 MM 38.60 MM

Cross sell
franchise
27.43 MM 34.66 MM 32.77 MM
(54.4%)* (57.5%)* (56.9%)*
Customer Franchise addition
Q4 FY21 Q1 FY22 Q2 FY22 Q3 FY22 Q4 FY22 Q1 FY23
2.26 MM 1.88 MM 2.35 MM 2.56 MM 2.21 MM 2.73 MM

*Represents cross sell franchise as a % of total franchise 42


Geographic presence

30 Jun 30 Jun 30 Jun 30 Jun 31 Mar 30 Jun


Geographic Presence
2018 2019 2020 2021 2022 2022

Urban lending branches 793 944 1,049 1,368 1,368 1,368

Rural lending branches 693 951 1,359 1,745 2,136 2,218

Total Bajaj Finance presence 1,486 1,895 2,408 3,113 3,504 3,586

Map not to scale 43


Strong distribution reach
Active distribution 30 Jun 2019 30 Jun 2020 30 Jun 2021 31 Dec 2021 31 Mar 2022 30 Jun 2022

Consumer durable stores – Urban 22,000+ 24,200+ 26,900+ 29,500+ 30,600+ 31,000+

Consumer durable stores – Rural 15,200+ 19,600+ 24,000+ 27,900+ 29,800+ 31,500+

Digital product stores 23,100+ 26,400+ 26,350+ 28,800+ 29,500+ 31,150+

Lifestyle retail stores 8,300+ 9,500+ 9,400+ 10,800+ 11,000+ 11,050+

EMI card – retail spends stores 20,700+ 24,300+ 14,500+ 17,800+ 18,800+ 20,050+

Bajaj Auto dealers, sub-dealers & ASSC 4,900+ 5,500+ 5,800+ 6,000+ 6,000+ 5,550+

Non-captive 2W dealers, sub-dealers & ASSC* - - - - - 1,170+

DSA/Independent Financial Agents 2,800+ 4,900+ 7,500+ 7,500+ 7,500+ 7,500+

Overall active distribution network 97,000+ 1,14,400+ 1,14,400+ 1,28,300+ 1,33,200+ 1,38,900+

44
Section 06
Business segment wise AUM

45
Business segment wise AUM - Consolidated ₹ in Crore

Composition Composition
AUM as of BFL as of BHFL as of AUM as of Growth
Assets Under Management as of as of
30 June 2021 30 June 2022 30 June 2022 30 June 2022 YoY
30 June 2021 30 June 2022

Auto Finance Business 11,347 9,962 - 9,962 (12%) 7% 5%

Urban Sales Finance Business 11,175 16,475 - 16,475 47% 7% 8%

Urban B2C Business 31,399 39,654 1,553 41,207 31% 20% 21%

Rural Sales Finance Business 2,914 4,564 - 4,564 57% 2% 2%

Rural B2C Business 12,537 16,740 - 16,740 34% 8% 8%

SME Lending Business 20,335 26,516 148 26,564 31% 13% 13%

Securities Lending Business 6,290 10,060 - 10,801 72% 4% 5%

IPO Financing Business 2,942 - - - (100%) 2% 0%

Commercial Lending Business 9,011 12,040 - 12,040 34% 6% 6%

Mortgages Business 51,107 13,970 55,724 65,665 28% 31% 32%

Total 1,59,057 1,49,981 57,425 2,04,018 28% 100% 100%

Co-brand Credit Card CIF 2.13 MM 2.96 MM

EMI Card CIF 24.1 MM 32.8 MM

Co-brand Wallets 20.9 MM 22.3 MM


46
Business segment wise AUM - Mortgages ₹ in Crore

Bajaj Housing Finance Limited Mortgages - All

Composition Composition
AUM as of AUM as of AUM as of AUM as of
Assets Under Management Growth as of Growth as of
30 June 2021 30 June 2022 30 June 2021 30 June 2022
30 Jun 2022 30 Jun 2022

Home Loans business 25,389 35,910 41% 64% 28,843 37,792 31% 58%

Loan against property


4,813 6,417 33% 12% 11,356 12,827 13% 20%
business
Lease rental discounting
5,140 7,352 43% 13% 6,230 8,716 40% 13%
business
Developer Finance
2,198 3,689 68% 7% 2,211 3,689 67% 6%
business

Rural 2,021 2,356 17% 4% 2,467 2,641 7% 4%

Total 39,561 55,724 41% 100% 51,107 65,665 28% 100%

47
7.1 Provisioning Coverage - Consolidated

7.2 Stagewise ECL provisioning – Consolidated

Section 07 7.3 Provisioning Coverage - BHFL


Update on credit quality
7.4 Stagewise ECL provisioning - BHFL

7.5 Portfolio credit quality - Consolidated

48
Provisioning Coverage - Consolidated
₹ in Crore

AUM PCR GNPA % NNPA %


Particulars
30 Jun 22 GNPA NNPA (%)
31 Dec 21 31 Mar 22 30 Jun 22 31 Dec 21 31 Mar 22 30 Jun 22

Auto Finance Business 9,962 1,110 555 50% 11.04% 11.01% 10.15% 5.84% 5.83% 5.35%

Urban Sales Finance Business 16,475 53 10 82% 0.30% 2.81% 0.32% 0.06% 1.32% 0.06%

Urban B2C Business 41,207 335 84 75% 1.33% 0.95% 0.83% 0.34% 0.24% 0.21%

Rural Sales Finance Business 4,564 10 1 86% 0.24% 0.16% 0.21% 0.05% 0.02% 0.03%

Rural B2C Business 16,740 174 49 72% 2.55% 1.19% 1.01% 1.42% 0.37% 0.29%

SME Lending Business 26,564 359 89 75% 1.39% 1.43% 1.33% 0.35% 0.36% 0.33%

Securities Lending Business 10,801 2 2 10% 0.06% 0.01% 0.02% 0.06% 0.01% 0.02%

Commercial Lending Business 12,040 36 18 49% 0.42% 0.38% 0.29% 0.26% 0.18% 0.15%

Mortgages Business 65,665 460 209 55% 0.95% 0.86% 0.74% 0.52% 0.40% 0.34%

Total 2,04,018 2,539 1,017 60% 1.73% 1.60% 1.25% 0.78% 0.68% 0.51%

49
Stagewise ECL provisioning - Consolidated
₹ in crore

Gross Assets Receivable ECL Provision PCR %


Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3

OTR* Normal OTR* Normal OTR* Normal

Auto Finance Business 8,709 - 1,117 1,110 139 - 280 555 1.6% - 25.0% 50.0%

Urban Sales Finance Business 16,510 - 139 53 117 - 67 43 0.7% - 47.8% 81.8%

Urban B2C Business 39,505 12 704 335 483 2 246 251 1.2% 18.1% 34.9% 74.9%

Rural Sales Finance Business 4,567 - 32 10 19 - 17 8 0.4% - 52.8% 85.6%

Rural B2C Business 16,617 - 399 174 204 - 120 125 1.2% - 30.2% 71.9%

SME Lending Business 26,392 27 254 359 250 6 92 270 0.9% 21.2% 36.1% 75.2%

Securities Lending Business 10,880 - 5 2 5 - 0 0 0.0% - 0.1% 10.1%

Commercial Lending Business 12,042 - - 36 27 - - 18 0.2% - - 49.5%

Mortgages Business 61,138 434 445 460 325 101 94 251 0.5% 23.2% 21.3% 54.5%

Total as of 30 Jun 2022 1,96,360 474 3,095 2,539 1,569 109 916 1,521 0.8% 23.0% 29.6% 59.9%

Total as of 31 Mar 2022 1,88,834 718 3,142 3,133 1,507 144 935 1,818 0.8% 20.1% 29.8% 58.0%

Total as of 31 Dec 2019 1,36,407 - 3,579 2,354 770 - 672 1,335 0.6% - 18.8% 56.7%

50
Provisioning Coverage - BHFL
₹ in Crore

AUM PCR GNPA % NNPA %


Particulars
30 Jun 22 GNPA NNPA (%)
31 Dec 21 31 Mar 22 30 Jun 22 31 Dec 21 31 Mar 22 30 Jun 22

Home Loans business 35,910 75 29 61% 0.31% 0.27% 0.23% 0.15% 0.12% 0.09%

Loan against property


6,417 30 14 54% 0.68% 0.65% 0.59% 0.39% 0.33% 0.28%
business
Lease rental discounting
7,352 - - - - - - - - -
business

Developer Finance business 3,689 0 0 - 0.04% 0.03% 0.00% 0.03% - 0.00%

Rural business 2,356 23 11 52% 1.27% 1.22% 1.33% 0.67% 0.59% 0.64%

Other business 1,701 7 2 72% 0.47% 0.41% 0.42% 0.16% 0.13% 0.12%

Total 57,425 134 56 58% 0.35% 0.31% 0.27% 0.18% 0.14% 0.11%

51
Stagewise ECL provisioning – BHFL
₹ in crore

Gross Assets Receivable ECL Provision PCR %


Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3

OTR* Normal OTR* Normal OTR* Normal

Home Loans business 31,792 157 117 75 164 41 20 45 0.5% 26.5% 17.1% 60.6%
Loan against property
4,867 55 62 30 33 13 10 16 0.7% 23.4% 16.1% 53.7%
business
Lease rental discounting
6,195 - 2 - 35 0 0 0 0.6% - 13.4% -
business
Developer Finance business 3,716 - 0 0 27 0 0 0 0.7% - 23.1% -

Rural business 1,607 21 60 23 10 6 9 12 0.6% 26.1% 15.7% 51.7%

Other business 1,700 11 8 7 15 3 2 5 0.9% 23.7% 28.7% 72.0%

Total as of 30 Jun 2022 49,878 244 248 134 283 62 42 78 0.6% 25.6% 16.9% 58.2%

Total as of 31 Mar 2022 46,200 363 241 146 260 89 39 79 0. 6% 24.5% 16.3% 54.3%

Total as of 31 Dec 2019 25,806 - 185 20 32 - 11 6 0.1% - 6.1% 31.3%

52
Portfolio credit quality – Consolidated
Consumer Durable & Lifestyle Two & three-wheeler
Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket 5+ Bucket
Stage
1 98.65% 92.10% 98.92% 99.52% 99.05% 99.58% 99.72% 97.89% 99.66% 1 86.00% 72.62% 76.15% 78.02% 71.14% 77.76% 82.86% 85.19% 86.02%
2 0.89% 7.80% 0.78% 0.25% 0.69% 0.27% 0.22% 0.25% 0.30% 2 11.27% 25.19% 17.59% 17.37% 16.35% 12.67% 11.01% 8.74% 8.41%

9% 35%
8% 30%
7%
25%
6%
5% 20%
4% 15%
3% 10%
2%
1% 5%
0% 0%
Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22 Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22

Digital product Urban B2C


Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket
Stage
1 98.49% 88.74% 98.78% 99.27% 98.71% 99.56% 99.74% 99.66% 99.46% 1 98.00% 90.52% 95.44% 96.91% 95.15% 97.37% 98.22% 98.48% 98.64%

2 0.97% 11.14% 0.88% 0.34% 0.95% 0.27% 0.20% 0.30% 0.48% 2 1.43% 9.03% 3.35% 2.60% 3.78% 2.08% 1.43% 1.27% 1.15%
12% 10%
10% 9%
8%
8% 7%
6%
6% 5%
4%
4%
3%
2% 2%
1%
0% 0%
Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22 Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22
• Portfolio credit quality after adjusting ECL provisions 53
Portfolio credit quality – Consolidated
Business & professional loans Rural B2B
Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket
1 98.27% 93.43% 97.19% 98.50% 97.30% 98.51% 98.73% 98.93% 99.02% 1 99.33% 92.84% 99.21% 99.75% 98.89% 99.60% 99.82% 99.79% 99.73%
2 1.13% 6.10% 1.92% 1.18% 1.97% 1.04% 0.90% 0.69% 0.63% 2 0.32% 7.11% 0.52% 0.10% 0.80% 0.18% 0.14% 0.18% 0.24%
7% 8%
6% 7%

5% 6%
5%
4%
4%
3%
3%
2%
2%
1% 1%
0% 0%
Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22 Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sep'21 Dec'21 Mar'22 Jun'22

Rural B2C Loan against property


1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket
Stage Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket 5+ Bucket
1 98.32% 90.94% 94.75% 97.67% 95.47% 94.49% 95.83% 97.79% 98.05% 1 97.06% 96.93% 97.31% 98.47% 96.23% 97.15% 97.88% 98.56% 98.44%

2 1.09% 8.29% 3.44% 1.83% 3.59% 4.19% 2.73% 1.83% 1.65% 2 0.30% 2.36% 1.78% 0.50% 2.69% 1.76% 1.29% 0.79% 0.98%
10%
4.0%
9%
8% 3.5%
7% 3.0%
6% 2.5%
5% 2.0%
4%
1.5%
3%
2% 1.0%
1% 0.5%
0% 0.0%
Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22 Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22
• Portfolio credit quality after adjusting ECL provisions
54
Portfolio credit quality – Consolidated
Home loans Commercial lending
Stage 1st Bucket 2nd Bucket 3rd Bucket 4th Bucket 5th Bucket 5+ Bucket
• Commercial lending business portfolio is 99.85% current
1 99.60% 98.31% 98.67% 99.56% 98.31% 99.05% 99.07% 99.45% 99.37%

2 0.11% 1.40% 1.03% 0.24% 1.36% 0.69% 0.62% 0.28% 0.42%


1.8%
1.6%
1.4%
Securities lending
1.2%
1.0%
0.8%
0.6% • Securities lending business portfolio is 99.98% current
0.4%
0.2%
0.0%
-0.2% Feb'20 Sep'20 Dec'20 Mar'21 Jun'21 Sept'21 Dec'21 Mar'22 Jun'22

• Portfolio credit quality after adjusting ECL provisions 55


BAJAJ FINANCE LIMITED
Q1 FY23 Investor Presentation
Thank You
Annexure
As a Company, we believe that the purpose of any business
transformation is a means to an end. It should result in stronger
growth momentum, superior customer experience, better cross
sell, lower risk and/or improved operating efficiencies. We are
pursuing business transformation singularly with that
objective…

58
At the outset, “All business transformation takes time, team and
technology.” It’s been 15 months since we started phase 1 of
business transformation project. Due to wave 2, it got delayed
by 3 months. Phase 1 of the digital platform has now gone live
with a staggered release methodology. The Company plans to
transition all consumers to the new digital platform from
February onwards. Next 2 slides cover details of the new digital
platform and the way forward…

59
Digital App platform – Phase 1 feature set
Payments UPI Wallet EMI Card Credit Card 6-in-1 Payment Checkout Bill Payment

Network CD Network DPF Network REMI Network LSF Network LCF Network E-Com Network Coaching Network

Marketplace & Health RX


No cost EMI Marketplace Insurance Marketplace Investment Marketplace Demat and Broking
Proprietary Apps

No Cost EMI Unsecured Loans Mortgage Loans Other Secured SME/Prof. Lending Cards Deposits Fee based Services
3-in-1 • Consumer Durable • Personal Loans(2) • Home Loan • Gold Loan • Professional Loans • EMI Card • Fixed Deposit • Fin fitness report
Financial Services• Mobile • Salaried PL-Lead • LAP • LAS • SME Loans • RBL Bank Card • Systematic Dep • Credit health
• Lifestyle • Used Car • Medical equipment Plan (SDP) report

Earn For “Payment transactions” Burn


Rewards
• Offers • Cashbacks • Vouchers • Bajaj Coins • Convert to Cash • Bill Payment • Voucher Purchase

Integrated Voice Cloud Telephony Infra for


and Marketing Customer Data Platform Centralized Offer Repository Multi Channel Orchestration Multi Dialler Orchestration
Distributed Sales Workforce
Cloud

Productivity Apps Sales One App Debt management One App Partner One App 1.0

Information EMI , Credit Card Statement Documents Repayment FD & SDP Profile Update Calculators
• Loan Info • Card Limit • Loan Statement • Invoice • Overdue, • FD Details • PAN Update • EMI Calculator
Services • Deposit Info • Card Status • Repay Schedule • EMI Charge Slip Advance • TDS Waiver • Mobile Update • Flexi Calculator
• Flexi Loan Info • Card Block/Unblock • FD Statement • App. Form Payments • Nominee addition • Email ID Update • Loan Eligibility
• Mandate Services • PIN Change • NOC • T&C • Prepayments • Address Update • FD Calculator
• Mutual Fund • Cert. of Insurance • Agreement • Drawdown • DOB Update
• Gold receipt • Form 15G
Engagement Education(1)
Travel (4) Entertainment (3) Food (3) Utilities(4) Shopping(6) Health & Wellness(4) Other Networks(6)
Stack (31) 60
Digital App platform – Phase 1 enablers
Stimulation Offers and Promotions Search Service Sales Engagement Utilities
• Notification Engine • Dynamic Banners • Search • Raise a Request • 5 Mins Call Back • Social Share • Locate Us- Maps
Core Components
• Nudges • Offers • Content Streams • FAQ • Track and Resume • NPS/Feedback • QR
(20) • Calculators
• Personalization • Wishlist • Document Centre Application • In-App Programs
• Expense Manager

Channels Data Structured Unstructured Consent based App Data


• Web • Customer Demographics • Cookies • Device Info
Data • Mobile • Loan & Other Information • Consent based SMS data • Appography
• IVR • Banking & Collections • Click Streams • Contacts Info
• Dialler • Transactions • Network Info
• Email

APIs 400+ Digital APIs

Loan/Deposit Service Management


Loan/Deposit Origination Platform Loan/ Deposit Booking Platform Debt Management Platform
Platform
• Loan/Deposit Sourcing APIs • Loan Booking APIs • Overdue Payment APIs • Service APIs for Loans
Core Platform • Journey Workflows • Loan Disbursement APIs • Advance Payment APIs • Repayment APIs
• Journey Business Rules • Deposit Booking APIs • Loan Settlement APIs • Service APIs for Deposits
• Decision Engine
Core High Availability (HA) Disaster Recovery (DR)
Near DR Infrastructure Cyber Security Data Security
Infrastructure Infrastructure Infrastructure

Digital & Data Enterprise


Data Lake Change Data Mgmt APIs / Micro Services Kubernetes TechOps
Infrastructure Datawarehouse

• Onboarded 580+ Laterals and Fresh hires in last 18 Months in multiple domains
New Talent 120+ UI/UX , Content
Onboarded 120+ Payment Domain 40+ Core Platform & Infra
Management, & Digital 240+ Engineering Resources 60+ Data Resources
Resources Resources
Domain specialist
There are 15 stacks and 55 features and components. 61
Previous 2 slides have covered the phase 1 of transformation
journey. Phase 1 was focused on creating a strong, stable and
scalable foundation. Phase 2 will focus on new to Bajaj customer
journeys, introducing new features and functionalities,
augmenting current feature sets and nuanced journeys for
existing customers for each line of business to take them closer
and closer to DIY…

62
Digital app platform – Phase 2 feature set
4-in-1 Payment 4-in-1 Check Out QR Based P2M
Payments UPI Wallet EMI Card Credit Card Bill Payment POS terminals
checkout for Partners Transaction

Coaching
Network CD Network DPF Network REMI Network LSF Network LCF Network E-Com Network P2M Network QR Network
Network

Marketplace & No cost EMI Insurance Investment 2-Wheeler


Health RX Doctor RX Demat and Broking
Proprietary Apps Marketplace Marketplace Marketplace Marketplace

Unsecured SME/Prof. Fee based


No Cost EMI Mortgage Other Secured Cards Deposits
Lending Lending Services
3-in-1 • Gold Loan(3) • EMI Card • Fixed Deposits(6)
• Cons. Durable- NTB• Personal Loans (9) • Home Loan • Prof. Loans (5) • Credit health
Financial Services • LAP • LAS • Health Card • SDP(2)
• Mobile- NTB • Salaried PL (15) • SME Loans (2) report (2.0)
• Sec. Enterprise • 2-Wheeler & Used Car• Medical equipment • RBL Bank Card • GBS
• Lifestyle- NTB
Loan (1) • DBS Bank Card • Loan Against FD
Earn Burn
Rewards • Vouchers
• Offers • Cashbacks • Bajaj Coins • Convert to Cash • Bill Payment • Voucher Purchase
• Merchant Sponsored Vouchers

Integrated Voice & Customer Data Centralized Offer Multi Channel Multi Dialer One View for Cloud Telephony Infra for
Marketing Cloud Backend Agents Voice Call Governance
Platform Repository Orchestration Orchestration Distributed Sales

Productivity Sales One App Debt management One App Partner One App 2.0 Merchant One App
Apps • Enhanced Engage & Compliance Frames • Compliance, Legal & Repo Mgmt. • Loan Sourcing , Dashboards • Onboarding, Payment Dashboards

Information EMI, Credit Card Statement Documents Repayments FD & SDP Profile Update Calculators

• Loan Info • Limit & Enhancement • Loan Stat. • Invoice • OD & Adv Pay • FD Details • PAN & DOB • EMI & Flexi
Services • Deposit Info • Card Status • Repay Schedule • LTS & Charge Slip • Prepay, DD & FC • Nominee addition • Loan Eligibility
• Mobile & Email ID
• Flexi Loan Info • Card Block/Unblock • FD Statement • App. Form • GL – Part Release • Renew FD • Address • Shares + MF cal
• Mandate Services • PIN Change • NOC • T&C • EMI Vault • TDS Waiver • Bank Details • FD, SDP & GBS
• Mutual Fund • EMI Card Trx history • COI (10) • Sanc Letter & Agmt • Cash Pick-up 2.0 • Pre-Maturity FD • Re-KYC • Mortgage Cal
• GDR & FDR • Form 15G • Smart Debit 2.0 • Start Stop SDP • GST Cal
Engagement Travel Entertainment( Food(7 + Shopping (34 + Gaming (10 + Health & Fitness (7 + Other networks Donate(1+1
Utilities(4) Education(2) (3)
Stack(100+) (7+2) 2) 5) 8) 10) 3) )

Phase 1 Phase 2 Sprint 1 Phase 2 Sprint 2/3 63


Digital app platform – Phase 2 enablers
Stimulation Offers and
Search Service Sales Engagement Utilities
Promotions

• 5 Mins Call Back • Social Share • Locate Us- Maps


Core Components • Notification Engine • Dynamic Banners • Search • Raise a Request
• Track and Resume • NPS/Feedback • QR
(23) • Nudges • Offers • Content Streams • FAQ
Application • In-App Programs • Calculators
• Personalization • Wishlist & Cart • Geo Search • Document Centre
• Expense Manager
• Segmented Banners
• PODs (4)

Channels Data Structured Unstructured Consent based App Data Contextual Data

• Customer Demographics • Cookies • Personal Events


• Device Info
• Web • Loan & Other Information • Consent based SMS Data • External Events
Data • Appography
• Mobile • Banking & Collections Txns. • Consent based Email Data • Contacts Info
• IVR • Financial Services Journey • Click Streams • Network Info
• Dialer Heatmaps
• Location & Phone State
• Email • External – Bureau, Acc Agg, etc.

APIs 600+ Digital APIs

Loan/Deposit Service Management


Loan/Deposit Origination Platform Loan/ Deposit Booking Platform Debt Management Platform
Platform
• Loan/Deposit Sourcing APIs 2.0 • Loan Booking APIs • Overdue Payment APIs • Service APIs for Loans 2.0
Core Platform
• Journey Workflows 2.0 • Loan Disbursement APIs • Advance Payment APIs • Repayment APIs
• Journey Business Rules 2.0 • Deposit Booking APIs • Loan Settlement APIs • Service APIs for Deposits
• Decision Engine

Core High Availability (HA) Disaster Recovery(DR)


Near DR Infrastructure Cyber Security Data Security
Infrastructure Infrastructure Infrastructure

Digital & Data


Data Lake Enterprise Datawarehouse Change Data Mgmt APIs / Micro Services Kubernetes TechOps
Infrastructure

• Projected Cumulative addition of 1400+ Lateral and Fresh hires in Phase 1 and 2 of Digital Transformation Journey
New Talent 150+ UI/UX , Content
400+ Payment Domain 100+ Core Platform & Infra
Onboarded Management, & Digital Domain 625+ Engineering Resources 130+ Data Resources
Resources Resources
specialist

Phase 1 Phase 2 Sprint 1 Phase 2 Sprint 2/3 There are 15 stacks and 117 features and components. 64
Disclaimer
This presentation has been prepared by and is the sole responsibility of Bajaj Finance Limited (together with its subsidiaries, referred to as the “Company” or “Bajaj Finance”. By accessing
this presentation, you are agreeing to be bound by the trailing restrictions.

This presentation does not constitute or does not intend to constitute or form part of any offer or invitation or inducement to sell, or any solicitation of any offer or recommendation to
purchase, any securities of the Company, nor shall it or any part of it or the fact of its distribution form the basis of, or be relied on in connection with, any contract or commitment therefor.
In particular, this presentation is not intended to be a prospectus or offer document under the applicable laws of any jurisdiction, including India. No representation or warranty, express or
implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained in this presentation. Such
information and opinions are in all events not current after the date of this presentation. There is no obligation to update, modify or amend this communication or to otherwise notify the
recipient if information, opinion, projection, forecast or estimate set forth herein, changes or subsequently becomes inaccurate. However, the Company may alter, modify or otherwise
change in any manner the content of this presentation, without obligation to notify any person of such change or changes.

These materials are being given solely for your information and may not be copied, reproduced or redistributed to any other person in any manner. The distribution of these materials in
certain jurisdictions may be restricted by law and persons into whose possession these materials comes should inform themselves about and observe any such restrictions. Certain
statements contained in this presentation that are not statements of historical fact constitute “forward-looking statements.” You can generally identify forward-looking statements by
terminology such as “aim”, “anticipate”, “believe”, “continue”, “could”, “estimate”, “expect”, “intend”, “may”, “objective”, “goal”, “plan”, “potential”, “project”, “pursue”, “shall”, “should”,
“will”, “would”, or other words or phrases of similar import. These forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may
cause the Company’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-
looking statements or other projections. Important factors that could cause actual results, performance or achievements to differ materially include, among others: (a) material changes in
the regulations governing the Company’s businesses; (b) the Company's ability to comply with the capital adequacy norms prescribed by the RBI; (c) decreases in the value of the Company's
collateral or delays in enforcing the Company's collateral upon default by borrowers on their obligations to the Company; (d) the Company's ability to control the level of NPAs in the
Company's portfolio effectively; (e) internal or external fraud, operational errors, systems malfunctions, or cyber security incidents; (f) volatility in interest rates and other market conditions;
and (g) any adverse changes to the Indian economy.

This presentation is for general information purposes only, without regard to any specific objectives, financial situations or informational needs of any particular person. The information
contained in this presentation is only current as of its date and the Company does not undertake any obligation to update the information as a result of new information, future events or
otherwise.

65

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