User Manual For Ascom d43 DECT Handset PDF
User Manual For Ascom d43 DECT Handset PDF
User Manual For Ascom d43 DECT Handset PDF
User Manual
Ascom d43 DECT Handset
Safety Precautions
1. Introduction...................................................................................................................... 1
1.1 Abbreviations and Glossary ...................................................................................................... 1
1.2 Functions and Accessories ........................................................................................................ 2
2. Descriptions ...................................................................................................................... 3
2.1 The DECT Handset ....................................................................................................................... 4
2.2 Chargers ......................................................................................................................................... 5
2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer ............................................. 5
2.2.2 CR3 Charging Rack ............................................................................................................ 5
2.3 Icons and Text in the Display ................................................................................................... 5
2.4 Keys and Buttons ........................................................................................................................ 8
2.4.1 Off-hook Key ....................................................................................................................... 8
2.4.2 On-hook, and On/Off Key ................................................................................................ 8
2.4.3 Navigation Key ................................................................................................................... 8
2.4.4 Sound off Key .................................................................................................................... 8
2.4.5 Key Lock, and Upper/Lower Case Key .......................................................................... 8
2.4.6 Soft Keys .............................................................................................................................. 8
2.4.7 Volume Button ................................................................................................................... 9
2.4.8 Alphanumeric Keys ........................................................................................................... 9
2.5 Accessories ..................................................................................................................................11
2.5.1 Belt Clips ............................................................................................................................11
2.5.2 Security Cord ....................................................................................................................11
2.5.3 Carrying case ....................................................................................................................11
2.5.4 Headset ..............................................................................................................................11
5. Calling.............................................................................................................................. 18
5.1 Incoming Call ..............................................................................................................................18
5.1.1 Answer a Call ....................................................................................................................18
6. Messaging ....................................................................................................................... 24
6.1 Mini Messaging ..........................................................................................................................24
6.2 Voicemail .....................................................................................................................................24
6.2.1 Receive a Voicemail .........................................................................................................24
6.2.2 Check the Voicemail Inbox ............................................................................................24
7. Contacts .......................................................................................................................... 25
8. Menu Operation.............................................................................................................. 26
8.1 Calls ...............................................................................................................................................26
8.1.1 Call List ...............................................................................................................................26
8.1.2 Missed Calls .......................................................................................................................27
8.1.3 Call Time .............................................................................................................................27
8.1.4 Call Services ......................................................................................................................28
8.2 Contacts .......................................................................................................................................29
8.2.1 Call Contact .......................................................................................................................29
8.2.2 Edit Contact .......................................................................................................................30
9. Advanced Functions....................................................................................................... 38
9.1 Admin Menu ...............................................................................................................................38
9.2 Clear Lists in Charger ................................................................................................................38
11. Troubleshooting........................................................................................................... 41
13. Maintenance................................................................................................................. 45
13.1 Maintenance of Batteries ......................................................................................................45
13.1.1 Battery Warnings ..........................................................................................................45
13.1.2 Charge the Battery .......................................................................................................45
13.1.3 Replace the Battery ......................................................................................................45
13.2 Attach the Hinge-type Clip ...................................................................................................45
13.3 Attach the Swivel-type Clip ..................................................................................................46
13.4 Easy Replacement ...................................................................................................................46
13.4.1 Before Starting Easy Replacement Procedure .......................................................47
13.4.2 Easy Replacement Procedure .....................................................................................47
1. Introduction
This document describes how to use the features and settings available for the d43
handset. The handset is designed to be used in an office environment and provides high
quality audio capabilities. Before using the handset, it is recommended to read chapter 2.
Descriptions on page 3 to become familiar with the layout and operation of the handset.
For software download and parameter set up, read the Installation and Operational Manual
for the Portable Device Manager (WinPDM), Windows version, and the Configuration Manual
for the Ascom d43 DECT Handset. See 15. Related Documents on page 51.
NOTE: Some functions are system dependent, license dependent and/or require
configurations via WinPDM/Device Manager.
Functions
Contacts (250 contacts) x
Central phonebook x
Company phonebook(500 contacts) x
Voice mail access x
Vibrator x
Headset connector x
Microphone on/off during call x
Loudspeaking function x
Mini messaging (12 characters) x
Centralized management x
Downloadable languages x
Easy registration x
Enhanced DECT Security x
Easy replacement of handset x
Dynamic output power x
Accessories
Desktop charger
Desktop programmer
Charging rack
Carrying case
Belt Clip
hinge-type
swivel-type
Security cord
Headset with microphone on boom
Headset with microphone on cable
2. Descriptions
ABC DEF
1 Earpiece speaker
2 Soft keys
The 3 Soft keys is used with GUI, that is, the functions of each Soft key is indicated
by text in the display just above the keys.
3 Off-hook key
To answer a call, to pre-dial a number, and as a short cut to the Call list.
4 Voice mail access*
A quick access to the handset’s Voice mail.
5 Key lock and Upper/Lower case
Combined key lock and Upper/Lower Case.
6 Space
To add space between text.
7 Microphone
8 Sound off key
To turn on/off audible signals in idle mode, silencing the ring signal at incoming
call, and to turn the microphone on/off during a call.
9 Tactile indicators
There are two tactile indicators to indicate the centre of the key pad.
10 On-hook and On/Off key
Combined button; to end a call, to return to standby mode, and to switch the
handset on/off by long press.
11 Four-way navigation key
Navigation key with Left, Right, Up, and Down.
During a call, the keys Up and Down are used to increase and decrease the
speaker volume, respectively.
12 Display
The color display is a 1.77 inch TFT with backlighting.
13 Headset connector
The headset connector is for connecting a headset. The connector is protected
against dust by using the headset connector cover.
*System dependent feature
IMPORTANT: The handset may retain small magnetic objects around the mouthcap or earcap
region.
Case
Antenna
Loudspeaker
The handset has a separate loudspeaker for the loudspeaking function. It is placed on the
back side of the handset.
Microphone
Clip
There are two different belt clip options to the handset; a hinge-type clip (standard) or a
swivel-type clip. See 13.2 Attach the Hinge-type Clip on page 45, or 13.3 Attach the Swivel-
type Clip on page 46. Use the clip to attach the handset to a belt or similar. The handset can
also be used without a clip.
Battery
The battery is a rechargeable Li-Lon battery, placed under a battery cover. See 13.1.3
Replace the Battery on page 45.
The battery is fully charged within four hours. See 13.1.2 Charge the Battery on page 45.
2.2 Chargers
The DC3 Desktop Charger will only charge the handset, while the DP1 Desktop Programmer
will download new software and synchronize parameters. The handset is fully operational
while placed in the charger.
The DC3 Desktop Charger is delivered with a plug-in power supply and is connected into an
ordinary wall socket.
NOTE: Only use the charger within the temperature range of +5° C – +40° C.
The CR3 Charging Rack is used for charging several handsets, to synchronize parameters,
and for software download.
See the Installation and Operation Manual for the CR3 Charging Rack.
The top row (Status bar) is used for icons which give the user information about signal
strength, missed call, phone lock, key lock, sound off, time and battery status. This row is
always visible in all screens.
The next row (Header bar) displays the current date, headset connection, and system
connection.
The next rows (Active area) are used for information such as the name of the system to
which the handset is connected to. A user identity provided from the system and/or an
Owner ID can also be displayed if configured in the Settings menu. This is also the area for
dialog window text, for example "missed calls" or "received messages".
The bottom row (Soft key bar) is used for Soft keys that are located just beneath the
display. See 2.4.6 Soft Keys on page 8.
The (Scroll bar) is placed to the right of the "Active area". It becomes visible when a menu
screen has more than six menus.
Icons
“Signal strength” icon is visible in the upper left corner. The staples shown
in display depends on the signal strength.
The "Low battery" icon is displayed when the battery has 10% or less
remaining capacity left. In addition; a warning signal sounds every minute
and the dialog window "Battery low. Charge now." appears.
The "Empty battery" icon is flashing when the battery has 5% or less
remaining capacity left. In addition; a warning signal sounds every second
and the dialog window "Battery empty. Shutting down." appears.
“Sound off” icon is displayed when the Sound off key is pressed, and when
the handset, with the in charger function "Sound off" enabled, is placed in
a charger.
"Microphone off" icon indicates a silenced microphone. It is displayed after
a long press on the Sound off key during a call.
The Volume 0 ("Silent") icon is displayed when the volume has been set to
"Silent".
“Loudspeaking” icon is displayed in the soft key bar during a call. Pressing
this icon will turn on the loudspeaker.
“Loudspeaking off” icon is displayed after the soft key for Loudspeaking
icon has been pressed. Pressing this icon will turn off the loudspeaker.
"Locked entry" icon indicates that the contact cannot be edited or deleted
by the user.
"Outgoing call” icon is added to all outgoing calls in the call list.
“Incoming call” icon is added to all answered calls in the call list.
“Missed call” icon is added to all missed calls in the call list.
“Missed call” icon is added in the status bar. This icon remains until the
"Call list" is opened.
"WinPDM/Device Manager communication" icon is visible when handset is
communicating with WinPDM/Device Manager via Desktop Programmer.
"Voice mail" icon indicates that new voicemail has been received.
Menu icons
The ”Contacts” menu contains all names/numbers in Contacts. In addition,
a company phonebook with up to 500 entries can be downloaded to the
phone via the WinPDM. A central phonebook* can also be accessed from
the "Contact" menu.
The "Calls" menu contains call lists, call time, and call services*. Call services
is configured in the WinPDM.
This key is used for connecting calls. One short press in standby mode opens
the call list.
This key is used for disconnecting calls and returning to main screen.
A long press in standby mode will switch the handset on/off.
Use this key to step in the menu and when working in text
Up
mode. The picture on the left shows how to press the
navigation key to step left / right and up / down in the menu.
Left Right
Down
A long press on the key in idle mode changes between ring signal on/off. At
incoming call, a short press on the key silences the ring signal. During a call,
a long press on the key changes between microphone on/off.
This key is to lock the keypad in combination with the Soft key "Lock". It is
also for switching between upper/lower case and digits.
soft keys
ABC DEF
The three Soft keys are located just beneath the display and the functions of each Soft key
is indicated by text in the display just above the keys.
The middle Soft key is by default configured to access the Contact list, but can be configured
to access the Central Phonebook or the Contacts menu instead. The Soft key is configured in
the handset using WinPDM/Device Manager. For more information, see the Configuration
Manual for the handset (TD number: See 15. Related Documents on page 51).
Up and down on the Navigation key are used for increasing/decreasing the earpiece,
headset, and the loudspeaker volume.
.,?!-‘”1 abcàâæç2
defèéêë3
ABC DEF
jkl5
ghiîï4 mnoñôöœ6
GHI JKL MNO
pqrs7 wxyz9
PQRS TUV WXYZ
tuvû8
Space + * 0 #
NOTE: Depending on the selected menu language, other characters can be available. This
means that the character order can differ from the table above.
• A short press on a key enter the digits “0” - “9” and the characters * and #.
• A long press on the "0" key adds a "+" to the number.
• Enter a pause in number input mode by a long press on the # -key. A pause is indicated
by a "P" in the display.
• A long press on the * - key changes the tone sender on.
Tone sender on is indicated by a "T" in the display.
• The keys "0", "2" - "9" can be used for speed dialing. Press and hold any of the keys to
access a contact beginning with a specific letter. For example, to access a contact
beginning with the letter "A", press and hold the key "2" and then press "Call" to speed
dial.
• A short press on a key 0-9, displays the first available character on that specific key. The
marked character is selected after a timeout, or when another key is pressed.
• To change to upper/lower case, press the * -key before entering the character.
The *-key can also be used to display only the digits.
• To add space in the text, make a short press on key 0.
• The first character entered when adding/editing a name in the Contacts menu, will be an
upper level character followed by lower level characters, unless the * -key is pressed
before entering the character. To switch between Abc, ABC, abc, and 123 the *-key is
pressed.
• A long press on the #-key displays special characters.
• A long press on the *-key opens a menu to change writing language (Default follows the
menu language setting).
2.5 Accessories
The security cord is 800 mm long. The security cord is attached directly to the handset.
The carrying case is especially designed for the handset. The carrying case comes with a
swivel type belt clip and the handset is fully operational while placed in the carrying case.
2.5.4 Headset
A headset is recommended if the handset is frequently used, and/or the user want to have
both hands free. The headset comes in two versions; microphone integrated in the cable and
microphone on a boom.
In order to achieve optimal audio quality with the different headset types it is recommended
to select the corresponding headset profile.
The default setting is microphone on a boom, that is, the audio is optimized for using a
headset with microphone on a boom. The headset profile can be changed in the menu by do
as follows:
If the preconfigured headset profiles do not match the headset in use, or the audio
performance is bad, an own headset profile can be configured. This is done in the WinPDM,
see the Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51). If an own profile is configured in the WinPDM, it can be selectable from the
handset menu.
3. Menu Tree
3.1 Calls
3.2 Contacts
* System dependent
NOTE: The Call contacts menu can also be accessed by pressing the soft key in idle
mode.
3.3 Settings
• Owner ID >
• In charger —> • No action
• Switch off
• Sound off
3.4 In Call
The In Call menu displays a list of functions that can be accessed during a call. To see the
available functions, press the "More" soft key. Some functions are always provided and
others may be made available by the administrator via the WinPDM/Device manager. To use
a function, navigate the In Call menu to highlight the required function and then press the
"Select" soft key.
• Contacts >
• Call >
• New call* —>
• “Phonebook access” >
• Cancel >
• Switch* >
• Transfer* >
• Conference* >
• DTMF >
Besides the default In Call functions, up to 10 extra system specific codes or general
purposes can be defined. See the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
4. Basic Operation
To prevent accidentally pressing keys and making a call, the keys can be locked.
Lock Keypad
Unlock Keypad
NOTE: An incoming call can be answered or ended while the keypad is locked. If configured in
the WinPDM, an emergency call can also be made while the keypad is locked. See the
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
To prevent accidentally pressing keys, the keys can be locked during a call. This can be useful
when a headset is used and the handset is attached to a pocket or belt.
Lock keypad
1 Long press .
2 Press "Lock".
Unlock keypad
1 Press .
2 Press "Yes".
NOTE: If configured in the handset, a predefined emergency number can be called while the
handset is locked. See the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
1 Press "Menu".
2 Select "Settings" .
3 Select “Locks".
4 Select “Phone lock”.
5 Select "Auto phone lock".
6 Select "On", "On in charger", or "Off".
5. Calling
Other answering methods can also be set in the Settings menu, see 8.3 Settings on page 31.
The answering methods are; "Automatically" and "Loudspeaking".
When the signal sounds press to answer the call, or press the soft key to answer
the call in loudspeaking mode. The name/number of the calling party is displayed if calling
line information is available.
Press to end the call. The duration of the call is shown in the display. The total time of
the call can also be retrieved from the Calls menu > Call time.
5.2.1 Pre-Dial
An international number can be dialled from the handset by entering a + character followed
by the country code and local number. To enter the + character, long press the 0 key until
the character is shown in the display.
1 Press when in idle mode; or press "Menu", select "Calls" and then select "Call
list".
2 Select a number.
3 Press or "Call" to dial. The number can be edited before the call is started. Press
"More" and select "Edit number".
NOTE: The Contacts can also be accessed by pressing the soft key in idle mode. The
middle Soft key is by default configured to access the Contact list, but can be
configured to access the Central Phonebook or the Contacts menu instead. The Soft
key is configured in the handset using WinPDM/Device Manager. For more
information, see the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
NOTE: The Company phonebook can also be accessed by pressing the soft key in idle
mode.
NOTE: Some of these functions are system dependent. The parameters are set up in the
Portable Device Manager (WinPDM/Device Manager), see the Configuration Manual
for the handset, and the Installation and Operational Manual for the Portable Device
Manager (WinPDM), Windows version. The documents TD numbers: See 15. Related
Documents on page 51.
On the navigation key, press up and down to increase and decrease the volume,
respectively. The handset will now store and keep the new volume level.
NOTE: The selected contact can be called by pressing "Call". When calling the contact, the
first call is put on hold. See also 5.3.4 Start a New Call during Conversation.
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
When a caller has two ongoing calls, he/she can transfer the first call to the second call.
An ongoing call can be transferred to a new number. When the new call is established, the
caller that initiated the transfer will be disconnected.
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
When a call is made to a busy handset, it is possible to automatically call back when the
busy handset is free. When a busy tone sounds, do as follows:
This feature sends a notification tone to an engaged handset to announce to the engaged
party that another caller is trying to reach them. To notify an engaged party:
Depending on system setup and configuration, this feature might be handled in one of two
different ways:
Method 1
During an ongoing conversation and a short tone for another incoming call appears, do as
follows:
Method 2
If a second caller calls during a phone call, the handset will beep and display the text
"Internal call" for internal callers and "External call" for external callers. The handset will also
show the name or phone number of the second caller. To answer the second caller:
2 When finished speaking with the first caller, select the "More" soft key.
3 Select "End Call".
The second call is closed and the first call is retrieved.
NOTE: A second call can be rejected by pressing the "Decline" soft key. The second caller will
hear an engaged tone, and the call will be logged as a missed call in the handset.
5.3.13 DTMF
Some systems/PBXs require that the handset sends Dual Tone Multi Frequency (DTMF)
when pressing the keys. DTMF can be enabled as follows:
This option is only visible if the Admin menu is activated. For more information, see the
Configuration Manual for the handset (TD number: See 15. Related Documents on page 51).
In addition, an absence reason (for example “Lunch”, “Meeting”, “Trip” etc.) can also be set,
The absence reason is set via the Calls menu > Call services > Absence. See 8.1.4 Call
Services on page 28.
6. Messaging
If the received message contains more than 12 characters, the remaining characters are
discarded. Only the last received message is displayed. For example, a first message is
received and displayed in the dialog window. Another message is received and will be
displayed instead of the prior message, which will be discarded.
NOTE: If the phone is locked with a PIN, the user must unlock the phone to access a received
message.
Press "Close" when the message has been read. It is not possible to reply to a message or
create/send a new message. The message(s) are not stored in the phone.
6.2 Voicemail
When a new voicemail is received, the message alert signal sounds, and the voicemail
icon is displayed in the status bar. The new voicemail notification is also displayed in a
dialog window.
Check voicemail by pressing "Call" from the dialog window. If "Close" is selected, the
Voicemail can be dialled by long pressing the "1" key when in standby mode.
NOTE: In case the following message is shown: "Voice mail number not defined", the
voicemail number needs to be configured to the voicemail button. Contact your
system administrator.
7. Contacts
The handset has a Contacts list with 250 entries, where names and numbers freely can be
added, deleted, and edited by the user. The phonebook lists all names in alphabetical order,
where three numbers can be added for each contact, that is, work number, mobile number,
and other number.
For more information on how to add, edit, or delete a contact, see 8.2 Contacts on page 29.
In addition, a company phonebook with up to 500 entries can be downloaded to the phone
via the WinPDM, see 10.1 Software Upgrade and Additional Features on page 39. The
company phonebook name and numbers cannot be edited or deleted by the user. The
phonebook lists all names in alphabetical order.
The local and company phonebook appears in the same list but the company contacts are
indicated by a “Locked entry” icon in front of the name. The company contact includes
work number only. See 5.2.5 Dial a Number from the Company Phonebook on page 19 for
more information. The local and company phonebook can also be accessed by pressing the
soft key in idle mode.
A central phonebook1 can also be accessed, see 5.2.4 Dial a Name from the Central
Phonebook on page 19. The user then sends a request to a messaging server with the first
characters entered, and the messaging server will return a list of names and numbers that
matches the search.
8. Menu Operation
8.1 Calls
1 Enter the menu by pressing the “Menu” soft key.
2 Select in the menu.
3 Press "Select".
The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more
than once the last time stamp, together with the total number of occurrences, is shown.
NOTE: If supported by the system, the number’s contact name can be displayed in the call
list.
1 Select "Call list", and press up and down on the navigation key to scroll in the list.
The "Call list" can also be opened by pressing in idle mode.
1 Press "More".
2 Select "Time of call". The time and date is displayed.
Save Number
A missed call is by default indicated by a Missed call window1 and the icon .
The user can view the missed call(s) by pressing "Yes". If the user presses "No", the missed
calls can be viewed as follows:
NOTE: If supported by the system, the number’s contact name can be displayed in the list.
The total time of the previous call and last call is displayed by selecting "Call time".
1.The Missed call window can be hidden, see the Configuration Manual for the handset.
NOTE: These functions are system dependent. In addition to the default Call services
functions, up to 10 additional system specific call services can be defined, with or
without automatic disconnection. The parameters are set up in the WinPDM, see the
Configuration Manual for the handset, and the Installation and Operational Manual for
the Portable Device Manager (WinPDM), Windows version. The documents TD
numbers: See 15. Related Documents on page 51).
Absence Handling
The reason for being absent and the return time or date can be specified here.
Divert Calls
The user can divert calls to another extension by selecting "Divert calls".
To stop diversion, select Internal > Deactivate or select External > Deactivate. In both cases,
confirm by pressing "OK".
1.The code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
To stop diversion, select No reply > Deactivate, and confirm by pressing "OK".
To stop diversion, select When busy > Deactivate, and confirm by pressing "OK".
8.2 Contacts
1 Enter the menu by pressing the “Menu” soft key.
2 Select in the menu.
NOTE: A Call contact can also be accessed by pressing the soft key in idle mode.
Add Contact
1 Select "New".
2 Select "Add", and enter the name of the contact, see 2.4.8 Alphanumeric Keys on
page 9.
3 Press "OK".
4 Select "Work number", "Mobile number", or "Other number".
5 Press "Add".
1.The diversion reason code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
2.The diversion reason code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
6 Enter the numbers. The tone "T" or pause "P" can be added to phone numbers by
pressing the Space key 5 times or 7 times, respectively.
7 Press "OK".
8 Press "Save" and then "Back".
NOTE: A company phonebook contact cannot be edited. Company contacts are indicated by
a “Locked entry” icon in front of the name.
NOTE: A company phonebook contact cannot be deleted. Company contacts are indicated by
a “Locked entry” icon in front of the name.
The central phonebook can be searched by name or number. The last search result can be
displayed.
When the search result is displayed, contact information can be viewed and the number
added to the new contact by pressing the "More" soft key. The number can also be dialled
by pressing , or the "Call" soft key.
Search by Name
Search by Number
8.3 Settings
1 Enter the menu by pressing the “Menu” soft key.
2 Select in the menu.
1. "Callback" is only applicable if defined in the WinPDM/Device Manager. See also 5.3.10 Call Back on page 22 for more
information.
This means that every time a key is used, a low sound is heard.
1 Select "Headset".
2 Select "Mic on boom", "Mic on cable", or "Customized headset profile"1
3 Press "Select".
Screen Saver
• Information: Displays status and identification information while the handset is idle.
• Black: The screen is black when the handset is idle.
• Black also in call: The screen is also black when the handset is in call.
To set the screen saver:
NOTE: When the handset with the screen saver set to "Information" is in a charger, the
Owner ID is displayed even if the handset switched off. This simplifies identification when
many handsets are in a charging rack.
Brightness
1."Customized headset profile" is only visible if the headset profile has been configured in the WinPDM/Device Manager.
The time and date displayed in the handset cannot be changed by the user. The DECT
system is solely responsible for keeping the time. The handset also synchronises with the
DECT system time when:
• The handset is turned on after having been turned off. The handset requests the current
DECT system date and time.
• The handset remains on for longer than 24 hours. The handset requests the DECT system
time every 24 hours from the time it was last turned on.
The time and date formats displayed in the handset can be changed by the user as
described in the following sections.
1 Select “Locks”.
2 Select "Automatic key lock".
3 Select "On" for activation of automatic key lock.
NOTE: A call can be answered or ended while the keypad is locked. Any one of five
predefined emergency numbers can also be called while the keypad is locked as long
as this feature has been configured in the WinPDM/Device Manager. See the
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
The handset can be protected for unauthorized use. If this function is activated, a PIN code
has to be entered for example to switch on the handset, to answer an incoming call etc. The
default phone lock code (0000) can be changed to any 4 - 8 digit personalized code.
8.3.6 Answering
The default setting for the handset is to use the Off-hook key when answering a call. The
answering behaviour can be configured to answer the call automatically, i.e. without
pressing a key, and/or in loudspeaking mode. The answering behaviour can also be set to
any key. If "Any key" is selected, any keys except the "On-hook" key and the "Sound off" key
can be used to answer a call.
Answering Key
1 Select "Answering".
2 Select "Answering key".
3 Select "Hook-off" or "Any key".
4 Press "Back" to save the setting.
Answering Behaviour
1 Select "Answering".
NOTE: An additional language can be downloaded via the WinPDM/Device Manager, see
10.1 Software Upgrade and Additional Features on page 39. The languages available
for download are Czech, Greek, Hungarian, Polish, Russian, Slovakian, and Turkish.
8.3.9 In Charger
NOTE: Additional In charger actions can be configured in the handset via WinPDM/Device
Manager. See the Configuration Manual for the handset (TD number: See 15. Related
Documents on page 51).
When the handset is placed in the charger it can be switched off. When removed from the
charger it will switch on again.
NOTE: When the handset is switched off in the charging rack, the Owner ID of the handset is
still shown. This simplifies the identification of the handset when for example
charging the it together with other handsets.
When the handset is placed in the charger it can be muted while it is charging. When it is
removed from the charger, the sound is restored.
8.3.10 System
Change System
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
• The IP-DECT system is configured for Easy Registration, see the corresponding
Installation and Operation manual for the IP-DECT system.
• The handset’s IPEI is registered in the IP-DECT system, see the corresponding Installation
and Operation manual for the IP-DECT system.
• The handset is not subscribed to any systems.
To subscribe an DECT system manually, the “Park:” (Portable Access Right Key) and “Ac:”
(Authentication code) related to the system are needed. Contact the system administrator
for more information. If the handset shall subscribe additional system, it must also be added
manually.
Note: The PARK code may not be needed if there is no alien DECT system within the
coverage area.
The IPEI code is a unique code which has been assigned to the handset, see also 9.1 Admin
Menu on page 38.
1 Select "System".
2 Select "Subscribe".
3 Enter System name (optional). If no system name is entered, the default name will be
used. That is System A, System B etc. depending on which system name that is free.
4 Press "next".
5 Enter PARK code (max. 31 digits). The PARK code may not be needed if there is no
alien DECT system within the coverage area.Enter AC code. Press "Next".
An information text "Protection on?" is displayed.
6 Select "Yes" if the new system needs to be protected. A protected subscription
cannot be deleted from the System menu1.
Unsubscribe System
1 Select "Unsubscribe".
2 Select the system to unsubscribe in the list.
3 Press "Select".
4 Press "Yes" to unsubscribe the system. Otherwise, press "No".
Rename System
Priority
The default order of priority is the order of entered subscriptions. This means that the first
subscribed system has the highest priority. This list can be edited by the user. A system
priority can be modified by moving it up or down in the list.
NOTE: This is used in combination with system set to be "Automatic", see Change System on
page 36.
1 Select "Priority".
2 Change the priority if needed by selecting "Up" or "Down". The priority will be saved
when "Back" is selected.
1. A protected system cannot be unsubscribed via the System menu. The unsubscribtion must be made via the Admin
menu or the DECT system.
9. Advanced Functions
For quick access to the Device Information (DI) menu in idle mode, press the keys containing
*#DI# (that is *#34# ). To view the IPEI/IPDI directly, press *#06#. See the table below
Information Code
Software version *#34#
Hardware version *#34#
IPEI/IPDI *#34# or *#06#
User ID *#34#
1.This option will be hidden when the frequency band has been set.
• Company phonebook
• Downloadable languages
• Customizing the Menu Tree
• Licenses1
For more information, see the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
During the update, a message is displayed to indicate that an update is in progress as shown
in figure 7. The "OK" soft key can be selected to close the message.
1.The license(s) can also be added via the Admin menu in the handset.
If the handset removed from the charger and used, the update is suspended and resumed
when it is returned to the charger.
When the update is complete, a "Handset is updated" message is displayed to indicate that
the handset is available for use, as shown in figure 8. Select the "OK" soft key to close the
message.
11. Troubleshooting
This section contains information on how to solve common operational problems, and
warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact your system administrator.
Operational Problems
Operating Area
You can only use your handset in the area that is covered by the system. Outside this area
contact with the system is lost. The signal strength icon indicates low and “Searching” is
displayed.
Out of Range
When you leave the system's coverage area a short beep will sound and the text
“Searching” will appear in the display.
The out of range beep will be repeated every minute for 30 minutes. The sound can be
turned off by long pressing .
When re-entering the coverage area it can take a couple of minutes before the handset
automatically registers with the system.
13. Maintenance
The "Low battery" icon is displayed when the battery has 10% or less
remaining capacity left. In addition; a warning signal sounds every minute
and the dialog window "Battery low. Charge now." appears.
The "Empty battery" icon is flashing when the battery has 5% or less
remaining capacity left. In addition; a warning signal sounds every second
and the dialog window "Battery empty. Shutting down." appears.
During a call, only the corresponding battery warning signal will notify the user. The warning
signal cannot be silenced during a call. When not in call, the warning signal can be silenced
by pressing .
Place the handset in the desktop charger or in the rack charger. An animated battery
icon is shown in the display indicating charging by starting with its current charge and
ending with the full charge. A filled battery icon indicates a fully charged battery.
If the standby time for the handset becomes too low, the battery should be replaced by a
new one. Please contact your system administrator or your supplier, for information about
new batteries. Attach the battery as described in the illustration below. The battery is easy
to replace. It is attached inside the battery lid and is connected to the handset in such a way
that no misalignment is possible.
1, 4 2 3
NOTE: Easy replacement is not supported when using DP1 Desktop Programmer.
NOTE: If the electrical connection is damaged, it is not possible to follow the Easy
Replacement procedure. Depending on fault, it might work to do a replacement via
WinPDM/Device Manager. See the Configuration Manual for the handset (TD number:
See 15. Related Documents on page 51).
The easy replacement procedure is done via the handset display and the DC4 Advanced
Desktop Charger or the CR3 Charging Rack.
• DECT registration
• User parameters (including User ID)
• Contacts
• The extension number is assigned to the new handset.
The following settings are not replaced during the easy replacement:
• Call list
1 Check that both the old handset (that is, the handset to be replaced) and the new
handset (that is, the replacement handset) are of the same device type (d43).
2 Check that the software of DC4 Advanced Desktop Charger or CR3 Charging Rack is of
version 1.3.x or greater by using the WinPDM. See the Configuration Manual for the
handset (TD number: See 15. Related Documents on page 51).
3 Make sure that the handset batteries are charged before starting the easy
replacement procedure.
4 Switch off the new handset by long pressing .
During the Easy Replacement procedure, the LED indications on the charger can be used to
follow the replacement procedure. For more details, see also LED Indications during Easy
Replacement on page 49.
IMPORTANT: Never remove a handset from the charger until the instructions in the display
tells you to do so. If there is an error indication, it may be allowed to remove the
handset, see 11. Troubleshooting on page 41 for further instructions.
After the old handset has been in the charger, the new handset needs to be
placed in the charger regardless if the replacement was successful or not. Failing
to do so may result in malfunction and the new handset will need to be sent for
service.
New
2 4, 8 7 5 6
ABC DEF
Figure 12. Easy Replacement Procedure via the DC4 Advanced Desktop Charger
4, 5 When the text "Please insert old phone in charger" is displayed, replace the new
handset with the old handset. The handset can either be switched on or off.
NOTE: The left charging slot in the CR3 Charging Rack has to be used for both
handsets.
The handset will be restarted and after a few seconds, the text "Saving settings. Do
not remove phone from charger" appears. The charger LED changes to slow orange
flashing. It might take several minutes.
IMPORTANT: If the old handset cannot communicate with the charger, put the new
handset in the charger to restore its settings (that is, the handset’s IPDI). If this step
is not performed, the new handset must be sent for service. The old handset’s
settings might be transferred to the new handset by using WinPDM. See the
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
6, 7 When the text "Please insert new phone in charger" is displayed, replace the old
handset with the new handset. The text "Restoring settings" is displayed.
IMPORTANT: Do not remove the handset while the text "Restoring settings" is
displayed.
8 When the text "Phone successfully replaced. Please remove phone to restart."
appears in the display, remove the handset from the charger. The handset is
automatically restarted.
The following table shows the LED indications that is used by the charger during the easy
replacement procedure. See also 11. Troubleshooting on page 41.
• Do not charge a battery when the ambient room temperature is above +40° C or below
+5° C (above 104° F or below 41° F). Charging below +5° C will harm the battery and
shorten the lifetime.
• Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity.
For example storage around +60° C reduces capacity with 20% in less than a month,
permanently.
• Set the handset screen saver to the "Black also in call" option. The screen goes black and
the backlight is turned off. In addition, the backlight is turned off when the handset is in
call. This helps extend battery life especially when the user is on an extended call. See
Screen Saver on page 32.
• The handset can be configured to switch off when placed in the charger. When removed
from the charger the handset switches on automatically. See Switch off While Charging
on page 35.
• If the charger will not be used for a longer period of time, remove the power adapter to
the charger.
• Do not put the handset in charger if no charging is needed.
NOTE: Product Designator for regulatory purposes of the Ascom DECT Handset d43 is DH6.
Safe operation
For safe and efficient operation of the handset, observe the guidelines given in this manual
and all necessary safety precautions when using the handset. Follow the operating
instructions and adhere to all warnings and safety precautions located on the product, the
Regulatory Information delivered with the handset, and this User Manual.
Do not disassemble the handset. Disassembling the handset voids the warranty. The
handset consists of no consumer serviceable components. Service should be performed by
an Authorized Service Center only.
Changes or modifications to the equipment not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.Frequency Range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
THIS MOBILE DEVICE MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES. Your mobile device
is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to
radio waves recommended by international guidelines. These guidelines were developed by
the independent scientific organization ICNIRP and include safety margins designed to
assure the protection of all persons, regardless of age and health.
The exposure guidelines for mobile devices employ a unit of measurement known as the
Specific Absorption Rate or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 W/kg
averaged over 10 grams of tissue. Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest certified power level in all tested
frequency bands. The actual SAR level of an operating device can be below the maximum
value because the device is designed to use only the power required to reach the network.
That amount changes depending on a number of factors such as how close you are to a
network base station. The highest SAR value under the ICNIRP guidelines for use of the
device at the ear is 0.201 W/kg and at the body is 0.278 W/kg (The measure distance of
1.5 cm). Use of device accessories and enhancements may result in different SAR values.
SAR values may vary depending on national reporting and testing requirements and the
network band.
FCC ID:
DH6-xxxx:BXZDH6
IC:
DH6-xxxx:3724B-DH6
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured, see below.
Head Body
DH6-xxxx 0.057 W/kg 0.070 W/kg
The handset is designed to be worn with the display towards the body for best radio
performance. SAR testing is made with no separation, to approve the device to be carried
close to the body.
This device must not be co-located or operating in conjunction with any other antenna or
transmitter.
Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF
exposure and should be avoided.
A.3 Precautions
A.3.1 Handset
• Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a handset's earpiece or headset may cause permanent hearing loss.
• Low volume levels might result in missed alerts.
• Only use the handset in temperatures between:
-5 °C and +45 °C (23 °F and 113 °F).
• Avoid exposing the handset to direct sunlight, heat sources and moisture.
• Do not place a cold handset in a charger.
• Avoid sudden temperature changes to prevent condensation in the handset. It is
recommended to put the handset into an air tight plastic bag until the temperature is
adjusted, for example, when entering or leaving a cold/heated building on a warm/cold
day.
• If the handset has been exposed to water or condense, remove the battery immediately,
and let it dry completely before re-inserting the battery.
• Do not expose the handset to open flame.
• Protect your handset from aggressive liquids and vapors.
• Remove the handset from the Charger before cleaning the handset to reduce risk of
electric shock.
• Keep the handset away from strong electromagnetic fields.
• The handset may retain small metal objects around the earpiece region.
• Do not place heavy objects on the handset.
• Do not allow children to play with the product packaging material. This could cause
choking and/or suffocation.
• Do not allow children to play with the handset. It is not a toy.
A.3.2 Battery
• Do not immerse the battery into water. This could short-circuit and damage the battery.
• Do not expose the battery to an open flame. This could cause the battery to explode.
• Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
• Do not leave the battery where it could be subjected to extremely high temperatures,
such as inside a car on a hot day.
• Use the Desktop Charger, the Charging Rack, or the Battery Pack Charger for charging.
Charge the battery for at least one hour the first time you use the battery.
• Do not charge the battery when the ambient room temperature is above 40 °C or below
5 °C (above 104 °F or below 41 °F).
• Do not attempt to take the battery apart.
• Do not remove the battery, unless it needs to be replaced.
• Power off the handset before removing the battery.
Battery Disposal
Defective batteries must be returned to a collection point for chemical waste disposal.
Index S
Screen Saver
A settings........................................................... 32
Antenna................................................................. 4 Signal strength....................................................... 6
B Speed dial .............................................................. 9
Battery............................................................. 4, 45 Standby mode
disposal.......................................................... 55 date .................................................................. 6
environmental requirements.......................... 55 time .................................................................. 5
low battery..................................................... 45 user identity ..................................................... 6
C T
C (Clear) button .................................................... 8 Text input mode .................................................... 9
Call diversion ...................................................... 28 W
Call info .............................................................. 12 Writing Text/Numbers
Call service ......................................................... 28 add space in text .............................................. 9
Calling pause ................................................................ 9
answered call ................................................... 7 upper/lower case.............................................. 9
call a number from the call list...................... 18
dial a number................................................. 18
missed call ....................................................... 7
outgoing call.................................................... 6
quick call by a name in the phonebook ... 18–19
Case....................................................................... 4
Centralized phonebook ....................................... 25
Clip........................................................................ 4
E
Earpiece ................................................................ 4
Easy Registration ................................................ 36
Emergency Calls ................................................. 23
Phone lock ..................................................... 34
Environmental requirements............................... 54
H
Handsfree key ....................................................... 3
I
Icons...................................................................... 6
IPDI....................................................................... 1
IPEI ....................................................................... 1
L
LED indications .................................................. 49
Loudspeaker.......................................................... 4
Loudspeaking.................................................. 6, 18
M
Menu tabs.............................................................. 7
Microphone ........................................................... 4
Mute button........................................................... 8
N
Navigation Key ..................................................... 8
Number input mode .............................................. 9
O
On/Off button........................................................ 8
Operating Area.................................................... 44
Out of Coverage.................................................. 44
P
PIN code ............................................................. 34
R
Ring signal muted ................................................. 6