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1.3 Managerial Functions & Roles

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Managerial Functions

&
Roles
BBA 101
By: Nikita Singla
Assistant Professor
RDIAS

BBA 101 1
Learning Outcome
After studying this topic, students will be able to:
• Identify and understand different functions of management
• Learn different managerial roles

PO1:Use knowledge of management concepts, theories and practices in


different business scenarios
PO3: To develop value based leadership abilities, entrepreneurial and team
management skills among graduates.

BBA 101 2
Functions of
Management

BBA 101 3
Functions of Management
1. Planning
 Determining the objective
 Forecasting
 Formulating policies &
programmes
 Preparing schedules & procedures
 Budgeting
2. Organising
 Identify the activities
 Classification & grouping of
activities
 Assignment of duties to individuals
 Development of relationships

BBA 101 4
Functions of Management
3. Staffing
 Manpower Planning
 Recruitment, Selection & Placement
 Training & Development
 Performance Appraisal
 Promotions & Transfers
4. Directing
 Leadership
 Communication
 Motivation & Supervision
5. Controlling
 Setting up standards
 Measurement of Actual Performance
 Comparing performance with standards
 Taking corrective actions

BBA 101 5
Roles of
Managers

BBA 101 6
Roles of Managers
1. Interpersonal
 Figurehead- Has social, ceremonial
and legal responsibilities.
 Leader- Provides leadership and
direction.
 Liaison- Networks and communicates
with internal and external contacts.
2. Informational
 Monitor- Seeks out information
related to your organization and
industry, and monitors internal teams
in terms of both their productivity and
well-being.
 Disseminator- Communicates
potentially useful information
internally.
BBA 101 7
Roles of Managers
 Spokesperson- Represents and speaks
for the organization and transmits
information about the organization and
its goals to the people outside it.
3. Decisional
 Entrepreneur- Creates and controls
change within the organization - solving
problems, generating new ideas, and
implementing them.
 Disturbance Handler- Resolves and
manages unexpected roadblocks.
 Resource Allocator- Allocates funds,
assigning staff and other organizational
resources.
 Negotiator- Involved in direct important
negotiations within the team,
department, or organization.
BBA 101 8
Conclusion
• Functions of Management-
 Planning
 Organizing
 Staffing
 Directing
 Controlling
• Role of Managers-
 Interpersonal
 Informational
 Decisional

BBA 101 9
Source
• Chhabra T. N., Management Process and
Organizational Behaviour
• https://www.entrepreneurshipinabox.com/202/
managerial-skills/
• https://corporatefinanceinstitute.com/resources
/careers/soft-skills/management-skills/
• https://www.tutorialspoint.com/management_p
rinciples/management_principles_managers_ro
le.htm
25-11-2020 MS 101 MPOB 10

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