1.3 Managerial Functions & Roles
1.3 Managerial Functions & Roles
1.3 Managerial Functions & Roles
&
Roles
BBA 101
By: Nikita Singla
Assistant Professor
RDIAS
BBA 101 1
Learning Outcome
After studying this topic, students will be able to:
• Identify and understand different functions of management
• Learn different managerial roles
BBA 101 2
Functions of
Management
BBA 101 3
Functions of Management
1. Planning
Determining the objective
Forecasting
Formulating policies &
programmes
Preparing schedules & procedures
Budgeting
2. Organising
Identify the activities
Classification & grouping of
activities
Assignment of duties to individuals
Development of relationships
BBA 101 4
Functions of Management
3. Staffing
Manpower Planning
Recruitment, Selection & Placement
Training & Development
Performance Appraisal
Promotions & Transfers
4. Directing
Leadership
Communication
Motivation & Supervision
5. Controlling
Setting up standards
Measurement of Actual Performance
Comparing performance with standards
Taking corrective actions
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Roles of
Managers
BBA 101 6
Roles of Managers
1. Interpersonal
Figurehead- Has social, ceremonial
and legal responsibilities.
Leader- Provides leadership and
direction.
Liaison- Networks and communicates
with internal and external contacts.
2. Informational
Monitor- Seeks out information
related to your organization and
industry, and monitors internal teams
in terms of both their productivity and
well-being.
Disseminator- Communicates
potentially useful information
internally.
BBA 101 7
Roles of Managers
Spokesperson- Represents and speaks
for the organization and transmits
information about the organization and
its goals to the people outside it.
3. Decisional
Entrepreneur- Creates and controls
change within the organization - solving
problems, generating new ideas, and
implementing them.
Disturbance Handler- Resolves and
manages unexpected roadblocks.
Resource Allocator- Allocates funds,
assigning staff and other organizational
resources.
Negotiator- Involved in direct important
negotiations within the team,
department, or organization.
BBA 101 8
Conclusion
• Functions of Management-
Planning
Organizing
Staffing
Directing
Controlling
• Role of Managers-
Interpersonal
Informational
Decisional
BBA 101 9
Source
• Chhabra T. N., Management Process and
Organizational Behaviour
• https://www.entrepreneurshipinabox.com/202/
managerial-skills/
• https://corporatefinanceinstitute.com/resources
/careers/soft-skills/management-skills/
• https://www.tutorialspoint.com/management_p
rinciples/management_principles_managers_ro
le.htm
25-11-2020 MS 101 MPOB 10