Mini Link Troubleshooting and Power Anal
Mini Link Troubleshooting and Power Anal
Mini Link Troubleshooting and Power Anal
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Content
1 Abstract ..........................................................................................2
1.1 Task Force Output ...........................................................................3
4 Enclosure .....................................................................................58
4.1 Transmission AND RBS Data Report............................................59
4.2 Power Data Report ........................................................................63
PAGE 1
1
ABSTRACT
After analysis of trouble ticket trend for over 6 months, Managed Services delivery
team notices a pattern of recurring problem related to MINI-LINK and power related
issue.
In an effort to reduce the recurring problem, a task force focusing on the issues
were set up, with a goal to find the root cause of the recurring problem.
Power related problem investigation was focused circuit breaker (MCB) tripping
due to:
Unbalanced power consumption
Insufficient commercial power capacity
Low voltage from commercial power
Phase failure
PAGE 2
1.1 Task Force Output
DOWNTIME CONTRIBUTOR
8,835 in December (1044 less compared to November)
920 less power related problem; due to battery replacement, faster response on
RST alarm
144 less problem for other issue, mainly transmission, MCB trip cases; due to
task force activity that focused on recurring transmission problem and MCB trip
cases
Transmission,
Pow er Outage,
157, 2%
7982, 91%
CME, 308, 4%
B SC Others Transmissio n B TS
Downtime contributor
1.600%
1.400%
1.200%
1.086%
1.000%
0.704%
0.800% 0.442% 0.426%
0.590%
0.600% 0.395% 0.654%
0.634% 0.473%
0.791%
0.557% 0.572%
0.400%
0.531% 0.575% 0.589%
0.440% 0.504%
0.200% 0.367% 0.372%
0.228% 0.290%
0.292% 0.213%
0.150%
0.000%
Wk Wk Wk Wk Wk Wk Wk Wk Wk Wk Wk Wk 1
43 44 45 46 47 48 49 50 51 52 53
% - EID % - External
PAGE 3
2
PAGE 4
2.1 PREREQUISITES
This chapter describes the hardware tools & software programs that are needed
when trouble shooting shall be done for MINI-LINK equipments. Engineer always
needed to bring the right tools for working with troubleshooting on sites. Please
do not forget to prepare the required sites permit and necessary coordination to
make sure our activities on sites will be done smoothly.
PAGE 5
2.2 PREPARATION
Considering most of trouble-shootings will be done on existing (with live traffic)
sites, we should follow our Network Interruption process.
Information on the request form (Day “H”)
1.Site name
Prepare 2.SOW activity on site
Request Form 3.Person in charge From EID organzation
to Enter 4.Site access (related with the request for Key
Customer Site arrangement and Supervisor from Customer)
5. Time frame of the activity
No All data
approved by
Customer
Yes
Engineer Received
Key and information
on PIC from
Customer Spv
Before enter the site
Call OMC
1.Identify yourself to OMC and Gave information regarding
Engineer the task
arrived on site 2. Ask if Site has alarm or not
3.Show / give the letter of assignement ot the spv of the
sites if one exist .Such as IBS (in building solution )site
Call /report to
OMC
Engineer doing
the Activity
end
PAGE 6
General key-points before starting our trouble-shooting main activities:
a. Inform Customer NOC team about our activity on site, especially if traffic
interruption will be done, before and after our activity.
b. Check surrounding condition if any Unusual Condition found, such as;
Grounding missing, broken KWH, abnormal indoor temperature, etc.
If needed, take capture / picture as evidences and inform to NOC Team.
c. Check Physical condition of ML equipments especially for LED Status and
• Measure the Input Vdc using a Digital Voltmeter, and compare it with
Operating Instructions, Reference [4]
the specification
PAGE 7
2.3 Table of Content
PAGE 8
1. TROUBLESHOOTING PROCEDURE
Please follow our general Technical Trouble-shooting
process:
PAGE 9
1.2 Troubleshooting of MLTN
PAGE 10
The SW version should be checked with O&M to synchronize that the
MINI-LINK has the same SW baseline in all MLTN.
Please perform a software upgrade to the new software baseline according
to the MINI-LINK TN ETSI Operating Instruction, Reference [2] or MINI-
LINK Craft User Interface Descriptions, Reference [3], chapter ”Software
Upgrade”.
For details about recommended upgrade paths of MLTN, please also see
the Compatibility Information and Release Note documents.
PAGE 11
j. Make a save before any power cycling.
Note: If you have not save before power cycle and you have made
any changes the
TRU will go back to the latest saved configuration.
k. Perform SW upgrade if it’s an older SW version. This should be checked
from the O&M what version that shall be used.
PAGE 12
h. Modem units correctly inserted and tightened
i. If the problem is still intermittent, check interfaces on front and the
backplanes for broken or damage pins
PAGE 13
2.1.2 AMM 2p B Faulty
AMM 2p B faulty with problem NPU stuck in Boot Process. There is a known
problem with a bad soldering of the component in the backplane. The Fault LED in
NPU was ON.
6. Plug in some modules into new AMM 2p B: NPU3, MMU and FAU4.
9. The LED BR in the NPU will flash. It means, the NPU in Installation mode
status.
12. If AMM 2p B does not have RMM, You have to activate configuration with
LOAD CONFIGURATION FILE from your laptop.
14. Call NOC to check the status of our equipment (RBS and Transmission).
Note: Write in remark column; AMM faulty with problem NPU stuck in Boot
Process.
PAGE 14
2.2 Low RSL
Low RSL can cause performance degradation in our link. The RSL of the Link
have to follow the value from the PQR. The tolerance value is +- 4 dB from
PQR. Otherwise we have to realignment the antenna to get expected RSL or
reroute the link if the link get obstacle path.
Sometime, Low RSL can happened cause by shifted antenna especially for
antenna over than 1.2 m which do not have properly for side strut installation of
antenna. Please see picture below;
PAGE 15
Picture 4 Improperly side strut installation on Pole
The following steps must follow to solve this problem (Low RSL caused by
Shifted antenna);
PAGE 16
2. If needed we have to reinstall antenna on NE and FE;
Please see the picture below for properly side strut installation;
PAGE 17
Picture 7 Properly side strut installation on pole
Note: If using RAU N with MMU2 D, software of RAU have to over than
R2X.
1. Log in to ML TN
PAGE 18
Picture 8 RAU Software in inventory list
3. Upgrade software for RAU N with Software RAU over than R2X,
example R3C.
PAGE 19
2.4 HCC/RCC Alarm
Those problems were caused by bad connection between MMU and RAU or the
modules are fault.
PAGE 20
Picture 10 Alarm List
1. Log In to ML TN.
2. Go to Radio Link Alarm Tab then found which slot have problem RCC.
PAGE 21
Please see the picture below for bad installation;
PAGE 22
Please see the picture below for good installation;
PAGE 23
get those from previous Trouble-shooting Report, CSR report, Service
Advice document, as well as some sharing experiences in Ericsson
Knowledge Based.
In case of internal team can not solve the problem, especially which related with
competence and product issue, we can escalate it to higher level support.
Any escalation to 1st or 2nd line support will need a CSR (Customer Support
Request). A CSR is primarily used in situations of a non-emergency nature,
indicating a software or hardware design-related problem. It is also used to ask
general questions of a technical nature. An emergency request is normally
taken care of in another routine, but it is always registered as a CSR afterwards
for follow-up reasons. Usually, only one issue can be addressed per CSR.
We shall enclose relevant and complete troubleshooting data shall in the CSR
as the required procedure. See Data Collection Guidelines MLTN Operating
Directions, Reference [5].
PAGE 24
See details in Replacing a Radio or Plug-In Unit MLTN Operating Instruction,
Reference [11]
5. CLOSING PREPARATION
After activities had been done, ensure that the following actions have been
performed:
a. Reset Performance Log (if needed to monitor performance link for few
days)
b. Reset alarm list and Event history (if needed to monitor performance
link for a few days)
c. Inform customer NOC team that our activity had been done.
d. Get confirmation from NOC that all equipments are back to normal
operation and there are no active alarms caused by our activity.
e. Clean up the site for any trashes from our activity.
f. Lock all doors and leave the site.
6. REPORTING
After activities had been done, spare your time to make report to your
supervisor such as;
a. Create a Troubleshooting Report.
b. Complete raw data (alarm list, even log, error log, save report and any
capture) as evidence.
c. Collect Photo as evidence (if required).
d. Fill BLUE TAG Form for any HW Faulty and send to the ware house.
e. Please fill-in completely as described in HWS RDN (Repair delivery
Note), Reference [12]
PAGE 25
7. REFERENCE
[1] Indoor Installation Instruction Mini-link TN ETSI, 1531-CSH 109 32/1-S1 Uen
[3] MINI-LINK Craft User Interface Descriptions, ML Craft 2.2, 7/1551-CSH 109 32/1-V1
Uen
[5] Data Collection Guidelines MLTN Operating Directions, 34/1543-CSH 109 32/1-V1
Uen
[6] Fault Management Operations MINI-LINK TN ETSI, 4/1543-CSH 109 32/1-V1 Uen
[7] Alarm Descriptions MINI-LINK TN ETSI Description, 5/1543-CSH 109 32/1-V1 Uen
[8] Event Descriptions MINI-LINK TN ETSI Description, 9/1551-CSH 109 32/1-V1 Uen
[9] Troubleshooting MINI-LINK TN ETSI Operating Guideline, 5/154 43-CSH 109 32/1-V1
Uen
[11] Replacing a Radio or Plug-In Unit MLTN Operating Instruction, 11/1543-CSH 109
32/1-V1 Uen
[12] HWS RDN (Repair delivery Note), 2/1546-FAP 130 495 Uen
PAGE 26
3
Guideline on Trouble Shooting of Power Related
Problem
PAGE 27
3.1 PREREQUISITES
This chapter describes the hardware tools & software programs that are needed
when trouble shooting shall be done for MINI-LINK equipments. Engineer always
needed to bring the right tools for working with troubleshooting on sites. Please do
not forget to prepare the required sites permit and necessary coordination to make
sure our activities on sites will be done smoothly.
c. Basic Tools: digital Volt-meter, LED, screw-driver sets, DDF punch tools, ,
etc
d. HSE Tools
e. If needed, always bring HW spares (power & grounding cable, MCB etc a)
that might need to be replaced.
PAGE 28
3.2 PREPARATION
Considering most of trouble-shootings will be done on existing (with live traffic)
sites, we should follow our Network Interruption process.
Information on the request form (Day “H”)
1.Site name
Prepare 2.SOW activity on site
Request Form 3.Person in charge From EID organzation
to Enter 4.Site access (related with the request for Key
Customer Site arrangement and Supervisor from Customer)
5. Time frame of the activity
No All data
approved by
Customer
Yes
Engineer Received
Key and information
on PIC from
Customer Spv
Before enter the site
Call OMC
1.Identify yourself to OMC and Gave information regarding
Engineer the task
arrived on site 2. Ask if Site has alarm or not
3.Show / give the letter of assignement ot the spv of the
sites if one exist .Such as IBS (in building solution )site
Call /report to
OMC
Engineer doing
the Activity
end
PAGE 29
General key-points before starting our trouble-shooting main activities:
a. Inform Customer NOC team about our activity on site, especially if traffic
interruption will be done, before and after our activity.
b. Check surrounding condition if any Unusual Condition found, such as;
Grounding missing, broken KWH, abnormal indoor temperature, etc.
If needed, take capture / picture as evidences and inform to NOC Team.
c. Check Physical condition of ML equipments especially for LED Status and
• Measure the Input Vdc using a Digital Voltmeter, and compare it with
Operating Instructions, Reference [4]
the specification
PAGE 30
3.3 Table of Content
PAGE 31
1 Mini Circuit Breaker (MCB)
PAGE 32
1.1.2 ACPDB MCB
Outdoor ACPDB
Indoor ACPDB
PAGE 33
1.1.3 DCPDB MCB
PAGE 34
1.1.3.3 Battery MCB Rectifier
Location : Rectifier or PBC 6500
Type : Black toggle; C curve; MCB -1 pole
Band : Merlin Gerin, ABB, Nader
DCPDU - Transmission
PAGE 35
2 Power Root Cause Analysis
PAGE 36
2.2.3 Trip of MCB Utility ACPDB
Location : ACPDB Indoor sites
Cause MCB Trip :
a. Short circuit at MCB use for Air Conditioning controller.
b. Short circuit at MCB use for Air Conditioning
2.3 Analysis
This results in an excessive electric current (over current), and potentially causes
circuit damage, overheating, fire or explosion
In mains circuits, short circuits are most likely to occur between two phases,
between a phase and neutral or between a phase and earth (ground). Such short
circuits are likely to result in a very high current and therefore quickly trigger an
over current protection device.
Indoor:
Configuration of connecting power Air Conditioning, Rectifier/PBC module
unbalance to all phase, It is making power for each phases are not same or
higher than MCB PLN
PAGE 37
Outdoor:
Configuration of connecting power PSU module unbalance to all phase, It is
making power for each phases are not same or higher than MCB PLN
Indoor
• Location
• Cause
: sites with PBC 6500
• Description
: Insufficiency PLN capacity
:
Indoor site use PBC 6500
o PSU : 4x1400 watt
o Battery : 3x100Ah
o PLN : 10.6 kVA (MCB 3x16A)
o Air Conditioning : non Inverter
PAGE 38
Configuration of power – Indoor
Phase
R S T Remark
Air conditioning √ √
PBC 6500 1 unit 1 unit 2 unit
Lamp, others √
Outdoor
•
•
Location : sites with 2G RBS 2116
•
Cause : Insufficiency PLN capacity due 4 installed PSU
•
Description :
Outdoor site RBS 2G 2116
o PSU : 4x1520 watt
o Battery : 4x100Ah
o PLN capacity : 10.6 kVA (MCB PLN 3x16A)
PAGE 39
Configuration of power - Outdoor
Phase
R S T Remark
PSU RBS 2G 2 unit 1 unit 1 unit
Lamp, others √
210
Voltage 210 210 Volt
Total 18 9 10 Amp
PLN MCB 16 16 16 Amp
• Location
2.
• Cause
: sites with 2G 3G (RBS 2116 + RBS 3116/3107)
• Description
: 4 installed PSU
:
Outdoor site RBS 2G 3G (RBS 2116 + RBS 3116)
o PSU RBS 2G : 4x1520 watt
o Battery RBS 2G : 4x100Ah
o PSU RBS 3G : 3x1400 watt
o Battery RBS 3G : 2x100Ah
o PLN capacity : 13.2 kVA (MCB PLN 3x20A)
PAGE 40
Configuration of power - Outdoor
Phase
R S T Remark
PSU RBS 2G 2 unit 1 unit 1 unit
PSU RBS 3G 1 unit 1 unit 1 unit
Lamp, others √
Voltage
210 210 210 Volt
Total 26 17 18 Amp
PLN MCB 20 20 20 Amp
• Location
3
• Cause
: sites with 2G RBS 2116
• Description:
: Insufficiency PLN capacity due 4 installed PSU 2G
PAGE 41
Configuration of power – Outdoor
Phase
R S T Remark
PSU RBS 2G 1 unit 1 unit 1 unit
PSU RBS 3G 1 unit 1 unit 1 unit
Rectifier Nobi TRM 1 unit 1 unit
Lamp, others √
Description :
PLN Voltage drop (Below 190V AC) led to increase AC current and
PLN capacity is not sufficient to make power requirement.
PAGE 42
Current Analysis Full load Current Analysis Full load
(Nominal Voltage) (Under Voltage)
Phase
Phase
R S T Unit R S T Unit
RBS 2116 1879 1879 1879 VA RBS 2116 1879 1879 1879 VA
RBS 3116 1730 1730 1730 VA RBS 3116 1730 1730 1730 VA
Lamp 125 VA Lamp 125 VA
Voltage 210 210 210 Volt Voltage 180 180 180 Volt
Total 17 17 18 Amp Total 20 20 21 Amp
PAGE 43
Relay Omron MY 2 CAD 32 M7
Air Conditioning controller using relay Omron willing to use 2-phase for the work
of Air Conditioning. The advantage using 2-phase controller is if one phase is off
the other phase will be backup. Since use 2-phase to controller Air Conditioning
than there will be 2 voltages into relay.
The relay Omron found connection 2-phase is to narrow, and if the 2-phase are
start at the same time it cause short circuit than MCB Air Conditioning will trip
PAGE 44
› DOU 1x125A connected to DCPDB RBS-----ÆConnected to RBS 2G
› DOU 2x10A connected to TRM 19” rack (via DCPDU)
o Connected AMM20p
o Connected exhaust fan
Power Analysis:
Total Power consumption = 500 watt ( -48V; 11 Amp)
TRM Amm20p (5 radio) = 300 watt
DC fan = 200 watt
PAGE 45
3 Action Taken Recommendation
3.2.1 Indoor
Connected Air Conditioning power cable to R phase and S phase
Maximum 4 unit PSU/Rectifier module and connected with configuration; 1
unit at R phase, 1 unit at S phase, 2 unit at T phase
PAGE 46
3.2.2 Outdoor
Incase there Nobi rectifier enclosure the maximum rectifier module = 3 unit
PAGE 47
¾ Site 2G 3G with PLN capacity 13.2 kVA, RBS 2G have 4 PSU, as
temporary solution do unplug 1PSU (PSU number 4), with no alarm
appear
¾ Site 2G 3G Nobi Rectifier and Nobi TRM with PLN capacity 13.2 kVA, as
temporary solution do unplug 1PSU RBS 2G (PSU number 1) and
Unplug 1 PSU RBS 3G (PSU number 2), with no alarm appear
PAGE 48
3.3 PLN Capacity
PAGE 49
2. PLN 13.2 kVA (MCB PLN 3x20A)
a. Air Conditioning : 2 PK non inverter (AC current 10.6A ; 220V AC)
b. Rectifier or PBC 6500 : maximum 4 unit
PAGE 50
Configuration of power – Outdoor Current Analysis Full load
Phase Phase
R S T R S T Unit
PSU RBS 2G 1 unit 1 unit 1 unit RBS 2116 1879 1879 1879 VA
Lamp, others √ Lamp 125 VA
Voltage 210 210 210 Volt
Total 9 9 9 Amp
PLN MCB 10 10 10 Amp
PSU RBS 2G 1 unit 1 unit 1 unit RBS 2116 1879 1879 1879 VA
Nobi TRM 1 unit 1 unit Nobi TRM 1297 1297 VA
Lamp, others √ Lamp 125 VA
Voltage 210 210 210 Volt
Total 15 15 10 Amp
PLN MCB 16 16 16 Amp
PAGE 51
3. PLN 13.2 kVA (MCB 3x20A),
RBS 2G (4 PSU),
RBS 2G (3 PSU) + RBS 3G (3 PSU)
PAGE 52
3.4 Air Conditioning Maintenance
• Temporary solution :
› Switch off one of MCB connected to relay
› For standard switch off MCB 1x4A at S phase
• Recommendation Solution
› Additional timer delay equipment to delay Phase S connected to Relay
› Band/Type : Omron / H3CR
PAGE 53
› Wiring diagram
PAGE 54
› Procedure:
o Change power source for TRM 19” rack to DOU 1x125A
DOU 1x125A connected to DCPDB RBS
• Connected to RBS 2G
• Connected to DCPDU TRM
♦ Connected AMM20p
♦ Connected Exhaust fan
o Exhaust fan and EAS connected power to DOU 2x10A
DOU 2x10A connected to:
• Exhaust fan
o Wiring Power connection
PAGE 55
3.6 Exhaust Fan Status
Exhaust fan is the emergency fan to circulate the hot air out of shelter when the
Air Conditioning is not working properly.
The exhaust fan is trigger by temperature sensor at external alarm system (EAS),
if the sensor detection high temperatures (set 30oC) in the shelter than the fan
will working and send alarm to NOC (Alarm “high temperature”)
Temporary Recommendation:
R-phase
PAGE 56
Recommendation Solution:
The thermostat will bet at 30°C for trigger the relay and send alarm “high
temperature”
4 Reference
PAGE 57
4
Enclosure
PAGE 58
4.1 TRANSMISSION AND RBS DATA REPORT
NTS Project
Contents
1 Abstract ................................................................................................60
2 Problem .................................................................................................60
5 Analyze..................................................................................................62
7 Supporting Document............................................................................62
PAGE 59
1. Abstract
2. Problem
PAGE 60
3.2 Alarm and Data Capture RBS
4. Actual Configuration
PAGE 61
5. Analyze
RBS: When BFU Module was fault, The RBS do not have Battery backup system.
And DC source to transmission equipment was disconnected. It is hardware faulty.
6. Solution Recommendation
FM already changed the BFU with the new one. Now, The RBS have been in
service and have stable condition.
7. Supporting Document
PAGE 62
4.3 POWER DATA REPORT
NTS Project
Contents
1 Introduction....................................................................................................64
1.1 Purpose .........................................................................................................64
1.2 Reference......................................................................................................64
1.3 Site Location .................................................................................................64
2 Power Data....................................................................................................65
2.1 kWh Panel .....................................................................................................65
2.2 ACPDB ..........................................................................................................65
2.3 Power Supply ................................................................................................66
3 Problem Identification....................................................................................66
4 Analysis .........................................................................................................67
4.1 Check Balancing Power ................................................................................67
5 Recommendation Solution ............................................................................68
6 Supporting Document ...................................................................................68
PAGE 63
1 Introduction
1.1 Purpose
1.2 Reference
PAGE 64
2 Power Data
Description Value
MCB Input Brand and Capacity MG; 3xCL20A
OBO type B / 3+1
Surge Protection ( 3X255V AC 50kA &
1XC255V AC 125kA)
Single Phase Mains Input Voltage (R‐N/S‐N/T‐N) 209.4/217.3/210.2
Three Phase Mains Input Voltage (R‐S/S‐T/R‐T) 361.8/382.6/3721.9
N‐G Voltage 0.4V
Current for Phase R 2.1A
Current for Phase S 2.5A
Current for Phase T 2.0A
2.2 ACPDB
Description Value
ACPDB PANEL
Check MCB Input Brand and Capacity MG; 3x63A
OBO type C /3+1
Check Surge Protection
( 3XV20C & 1XC25‐B+C)
Check MCB Input Capacity for RBS Outdoor R phase 32A
Check MCB Input Capacity for RBS Outdoor S phase 32A
Check MCB Input Capacity for RBS Outdoor T phase 32A
PAGE 65
2.3 Power Supply
Description Value
Rectifier Type (brand, type of Power System) 2G: PSU RBS 2116
Rectifier Capacity (qty module x capacity per module) 2G: 3xPSU 1520 watt
MCB Input (Qty x Ratting MCB, Brand/Type in ACPDB) 3X32A MERLIN GERIN
MCB Input (Qty x Ratting MCB, Brand/Type in Rectifier) NA
Surge Protection Type and Condition (arrester brand/type) NA
Input Current Phase R (ACPDB to Rectifier) 2.1A
Input Current Phase S (ACPDB to Rectifier) 2.5A
Input Current Phase T (ACPDB to Rectifier) 2.0A
Load Configuration (RBS/TRM/DXX) RBS 2G AMM2P
Load Current Total 6.7A
Battery Brand and Type Fiamm FIT 100
Battery Capacity (qty bank x capacity Ah) 4X100Ah
MCB battery ‐ 1(Brand, ratting ) BFU +24/250A
MCB battery ‐ 2(Brand, ratting ) NA
MCB battery ‐ 3(Brand, ratting ) NA
MCB battery ‐ 4(Brand, ratting ) NA
3 Problem Identification
No power issue
PAGE 66
4 Analysis
Configuration Load
PAGE 67
5 Recommendation Solution
•
power PSU module
Connected PSU’s RBS 2116 with configuration; 1 module at R phase, 1
module at S phase, 1 module at T phase
6 Supporting Document
PAGE 68