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    Unilever Canteen Ordering System - Rajashri Javalekar

    Uploaded by

    kiukol
    The document proposes an online canteen ordering system for Unilever's UK office to address issues like long wait times, food wastage, and operating costs. It outlines problems like employees not getting their preferred meals and significant food being thrown away. The system aims to reduce wastage by 30%, lower costs by 15%, and increase employee work time by 30 minutes per day. It describes the current and proposed processes, in-scope and out-of-scope features like menu viewing, ordering, delivery tracking and reporting. Context and activity diagrams along with mock screens are provided to visualize the key activities and user interface of the new online system.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Unilever Canteen Ordering System - Rajashri Javalekar

    Uploaded by

    kiukol
    85 views14 pages
    The document proposes an online canteen ordering system for Unilever's UK office to address issues like long wait times, food wastage, and operating costs. It outlines problems like employees not getting their preferred meals and significant food being thrown away. The system aims to reduce wastage by 30%, lower costs by 15%, and increase employee work time by 30 minutes per day. It describes the current and proposed processes, in-scope and out-of-scope features like menu viewing, ordering, delivery tracking and reporting. Context and activity diagrams along with mock screens are provided to visualize the key activities and user interface of the new online system.

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    Unilever Canteen Ordering System_Rajashri Javalekar

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    The document proposes an online canteen ordering system for Unilever's UK office to address issues like long wait times, food wastage, and operating costs. It outlines problems like employees not getting their preferred meals and significant food being thrown away. The system aims to reduce wastage by 30%, lower costs by 15%, and increase employee work time by 30 minutes per day. It describes the current and proposed processes, in-scope and out-of-scope features like menu viewing, ordering, delivery tracking and reporting. Context and activity diagrams along with mock screens are provided to visualize the key activities and user interface of the new online system.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    85 views14 pages

    Unilever Canteen Ordering System - Rajashri Javalekar

    Uploaded by

    kiukol
    The document proposes an online canteen ordering system for Unilever's UK office to address issues like long wait times, food wastage, and operating costs. It outlines problems like employees not getting their preferred meals and significant food being thrown away. The system aims to reduce wastage by 30%, lower costs by 15%, and increase employee work time by 30 minutes per day. It describes the current and proposed processes, in-scope and out-of-scope features like menu viewing, ordering, delivery tracking and reporting. Context and activity diagrams along with mock screens are provided to visualize the key activities and user interface of the new online system.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 14

    Canteen Ordering System for Unilever

    Canteen Ordering System


    for Unilever

    Project by: Rajashri Javalekar

    Submitted as on
    17th Sept. 2022
    Canteen Ordering System for Unilever

    Table of content

    1. Project Overview - Problem Statement

    2. Business Analysis Core Concepts

    3. Requirements Classification Schema (including functional


    and nonfunctional requirements)

    4. In Scope and Out of scope

    5 . Future and Old System Process/Journey (As is & To be)


    6 . Context Diagram
    7 . Main Feature – To be developed
    8 . Activity diagram for the system.
    9 . ER Diagram
    10. Mock Screen of Online System (Prototype)
    Canteen Ordering System for Unilever

    Project Overview

    Current state – UK Office


     1500 employees
     12 floors building (in particular location mentioned- UK Office)
     2 canteens floors
     Seating capacity -150 per floor

    Problem breakdown
     Preferred Lunch time = 12pm – 1pm (60 min)
     Time Break down
    o 30-35 mins – Queue time/waiting time
    o 10-15 mins – Actual eating time
    o 10 mins – transit time (to reach & come back from canteen)

    Observations
     Employee Complaint – Most of the time employees don’t get the
    Canteen Ordering System for Unilever

    food they want.


     Canteen problem – throws away significant amount of food if not
    sold in time.
     Employee request – To create an online system to order meals, and
    delivered in desired timeslot.

    Business Objective & Success Criteria

     Business Objective 1:
    Reduce canteen food wastage by a minimum of 30% within 6 months
    following first release.

    Scale: Value of food thrown away each month by examining the


    canteen inventory
    Previous - 25% wasted
    Must plan for: Less than 15%

     Business Objective 2:
    Reduce canteen operating costs by 15% within 12 months, following
    initial release.

     Business Objective 3:
    Increase average effective work time by 30 minutes per employee per
    day, within 3 months.

     Business Objective 4:
    By making the ordering process automated and by delivering the food
    to the user's workstation, the canteen will be able to operate with
    lesser manpower.
    Canteen Ordering System for Unilever

    Business Analysis Core Concepts


    Need To have an online canteen ordering system which can reduce the
    food wastage, operating costs, manpower and increase
    employee‘s work time.
    Change To automate the current canteen system to an online
    meal ordering system.
    Solution Build an online canteen ordering system which will lead to
    increase in productivity and decrease in wastage
    Context To change canteen system which will help company to cater 1500
    employees during the lunch time (12-1pm).
    Create an online ordering system in java, which will be easy to
    maintain and upgrade in future.
    Value Low operational cost and less wastage of food
    Saves manpower and employee ‘s time so increased efficiency
    No rush in the canteen during lunch time
    Canteen Ordering System for Unilever

    Stakeholders

    Requirement Classification Schema (RCS)


    Canteen Ordering System for Unilever

    Future and Old System Process/Journey


    AS-IS FLOW
    Canteen Ordering System for Unilever

    TO-BE FLOW
    Canteen Ordering System for Unilever

    In Scope and Out of scope

    In-scope Out of Scope

    View Menu Prepaid Payment or Accounting System


    Order Menu Request for Order Pick-up
    View Order
    Edit Order
    Update order status Request for Order Delivery to a specified
    View Order Status location within the Office campus
    Order Delivery to the Employee Desk
    Post-paid Payroll deduction
    Create / Update Menu
    Order Feedback
    Monthly Reports
    Monthly Payment deduction details to
    Payroll
    Canteen Ordering System for Unilever

    Scope - Context Diagram

    Main Feature – To be developed

    o Employee Login on the system


    o Canteen manager Updates and displays list of the daily menu
    o Users can select dishes and create order; they should be able to edit the
    items before check out
    o User will not be able to edit the order after the confirmation of the order
    on the system
    o The canteen manager views the orders and assign to Chef for the
    preparation
    o Request delivery by canteen manger to employee workstation
    o After delivering the lunch the delivery boy shall close the order online
    o Users must be able to submit the feedback
    Canteen Ordering System for Unilever

    o The payroll system shall calculate the total number of dishes ordered by
    each employee.
    o The payroll system shall deduct money from the employee’s salary.
    o Report generation for management use.
    o Employee feedback report for management

    Activity diagram for the system

    ER Diagram
    Canteen Ordering System for Unilever
    Canteen Ordering System for Unilever

    Mock Screen of Online System (Prototype)


    Canteen Ordering System for Unilever

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