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Diagnostic Capabilities: Troubleshooting

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320D & 320D L Excavators CXY00001-UP (MACHINE) POWERED BY 3066 Engine(SEB...

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Shutdown SIS

Previous Screen

Product: EXCAVATOR
Model: 320D EXCAVATOR CXY
Configuration: 320D & 320D L Excavators CXY00001-UP (MACHINE)
POWERED BY 3066 Engine

Troubleshooting
320D, 323D, 324D, 325D, 328D and 330D Excavators Machine Electronic Control System
Media Number -RENR9848-01 Publication Date -01/03/2006 Date Updated -08/03/2006

i02413157

Diagnostic Capabilities
SMCS - 1400

Monitoring System

Illustration 1 g01143406
(1) Up key

(2) Right key

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(3) Home key

(4) Main menu key

(5) Left key

(6) Down key

(7) Back key

(8) OK key

The ECM uses the main display module on the Monitoring System for showing diagnostic information to
service personnel. Diagnostic information concerning the ECM is sent on the Cat Data Link to the
Monitoring System. Service personnel must be familiar with the Monitoring System in order to troubleshoot
the ECM.

Illustration 2 g01153957
"Service" screen

For troubleshooting the ECM, access the "Service" screen of the Monitoring System. Select the
"Diagnostic" option. See Illustration 2.

See Troubleshooting, "Using the Operator Monitor to Determine Diagnostic Codes".

The Caterpillar Electronic Technician (ET)


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Illustration 3 g0077782

The Caterpillar Electronic Technician (ET) is a software program that is used to access data. The service
technician can use the Caterpillar Electronic Technician in order to perform maintenance work on the
machine. Some of the options that are available with the Caterpillar Electronic Technician are listed:

z View Diagnostic codes. See Troubleshooting, "Using the Caterpillar Electronic Technician to
Determine Diagnostic Codes".

z View the status of parameters.

z Clear active diagnostic codes and clear logged diagnostic codes

z Perform calibration of machine systems.

z Program the ECM (Flash). This is done with the "WINflash" program. See Testing and Adjusting,
"Electronic Control Module (ECM) - Flash Program".

z Print reports.

The following list contains some of the diagnostic functions and programming functions that are performed
by the service tools.

z The failures of the ECM system are displayed.

z The status of most of the inputs and the outputs are displayed.

z The settings for the ECM are displayed.

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z Display the status of the input and output parameters in real time.

z Display the clock hour of the internal diagnostic clock.

z The number of occurrences and the clock hour of the first occurrence and the last occurrence is
displayed for each logged diagnostic code.

z The definition for each logged diagnostic code and each event is displayed.

z Load new FLASH software.

See Troubleshooting, "Diagnostic Code List" for the list of diagnostic codes for the ECM.

See Troubleshooting, "Using the Caterpillar Electronic Technician to Determine Diagnostic Codes".
Diagnostic information is accessed with the following drop down menus:

z Active diagnostic codes

z Logged diagnostic codes

Status Groups For The Electronic Technician

The Status groups are lists of machine parameters. The status of the parameters are shown in real time.

Illustration 4 g0086728
Typical ET Status Screen

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Copyright 1993 - 2007 Caterpillar Inc. Thu Apr 12 16:37:32 UTC+0630 2007
All Rights Reserved.
Private Network For SIS Licensees.

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