LinxTT750 OM EN UK TP1A231 1

LINX TT 750
Operator Manual
P/N TP1A231
Issue 1, May 2020
Copyright May 2020, Linx Printing Technologies Ltd (herein referred to as Linx). All rights
reserved.
This document is the property of Linx Printing Technologies Ltd and contains confidential and
proprietary information owned by Linx. Any unauthorized copying, use or disclosure of it without
the prior written permission of Linx is strictly prohibited. CLARiTY®, CLARiSOFT®, CLARiNET®
are registered trademarks.
Linx Printing Technologies Ltd

Linx House Phone : + 44 (0) 1480 302100
8 Stocks Bridge Way Fax : + 44 (0) 1480 302116
Compass Point Business Park E-mail: sales@linx.co.uk
St Ives, PE27 5JL, UK
www.linxglobal.com
Table of Contents
Compliance Information ........................................................................................................................ i
For Customers in the European Union............................................................................................ i
For Customers in the USA ............................................................................................................... i
For Customers in Canada............................................................................................................... ii
Pour la clientèle du Canada ........................................................................................................... ii
Section 1 Introduction......................................................................................................................... 1-1
1.1 Equipment Description............................................................................................................... 1-1
1.2 About this Manual ...................................................................................................................... 1-1
1.3 Related Publications .................................................................................................................. 1-1
1.3.1 Languages ........................................................................................................................ 1-2
1.4 Content Presentation ................................................................................................................. 1-3
1.4.1 Positional References ....................................................................................................... 1-3
1.4.2 Units of Measurement....................................................................................................... 1-3
1.4.3 Safety Information............................................................................................................. 1-3
1.4.4 Notes................................................................................................................................. 1-4
1.5 Abbreviations and Acronyms ..................................................................................................... 1-4
1.6 Chapters in the Manual.............................................................................................................. 1-5
Section 2 Safety ................................................................................................................................... 2-1
2.1 Introduction ................................................................................................................................ 2-1
2.2 Equipment Safety Guidelines..................................................................................................... 2-1
2.2.1 Printhead........................................................................................................................... 2-2
2.3 Electrical Safety Guidelines ....................................................................................................... 2-3
2.3.1 Comply with Electrical Codes ........................................................................................... 2-3
2.3.2 Electrical Power ................................................................................................................ 2-3
2.4 Installation of the Printer ............................................................................................................ 2-4
2.5 Print Ribbon Safety Guidelines .................................................................................................. 2-4
2.6 Other Important Guidelines........................................................................................................ 2-5
2.6.1 Cleaning Safety Guidelines............................................................................................... 2-5
2.6.2 Warning Labels ................................................................................................................. 2-5
Section 3 Main Parts............................................................................................................................ 3-1
3.1 Equipment Description............................................................................................................... 3-1
3.1.1 Printer ............................................................................................................................... 3-1
3.1.2 CLARiTY Controller Display and Power Supply Unit (PSU) ............................................. 3-2
Section 4 Startup ................................................................................................................................. 4-1
4.1 Switching the Power ON ............................................................................................................ 4-1
4.2 Setting the Screen Orientation................................................................................................... 4-2
4.3 Starting the Printer ..................................................................................................................... 4-4
4.4 Stopping the Printer ................................................................................................................... 4-4
4.5 Understanding Printhead LEDs ................................................................................................. 4-5
4.6 Setting the Time and Date ......................................................................................................... 4-5
4.7 Setting the Language and Region Display................................................................................. 4-6
4.8 Loading the Ribbon.................................................................................................................... 4-7
4.8.1 Removing the Cassette..................................................................................................... 4-7
4.8.2 Inserting a New Ribbon..................................................................................................... 4-8
4.8.3 Cassette Mandrel Setup ................................................................................................. 4-10
4.8.4 Removing a Used Ribbon ............................................................................................... 4-11
4.8.5 Reinstalling the Cassette ................................................................................................ 4-12
4.8.6 Using Ribbons of Different Widths and, Colors............................................................... 4-12
4.8.7 Checking the Printer Ribbon Supply ............................................................................... 4-15
4.9 Printing a Test Image............................................................................................................... 4-16
Linx TT 750 Operator Manual - Issue 1 1

Table of Contents
Section 5 CLARiTY Operating System ...............................................................................................5-1
5.1 Getting started with the CLARiTY ..............................................................................................5-1
5.2 Using the Home Screen .............................................................................................................5-1
5.2.1 Consumables.....................................................................................................................5-4
5.2.2 Performance Screen..........................................................................................................5-6
5.3 Using the Tools Screen ..............................................................................................................5-8
5.3.1 Using the Diagnostics Screen ...........................................................................................5-9
5.3.2 Using the Database Screen.............................................................................................5-34
5.3.3 Using the Help Screen.....................................................................................................5-36
5.4 Password Protection ................................................................................................................5-38
5.5 Master/Slave Printers ...............................................................................................................5-38
5.5.1 Group Job Select.............................................................................................................5-39
5.5.2 Group Control ..................................................................................................................5-39
Section 6 Job Editor.............................................................................................................................6-1
6.1 Creating and Adding New Jobs..................................................................................................6-1
6.2 Viewing the Current Job or Image..............................................................................................6-2
6.3 Selecting a New Job for Print .....................................................................................................6-4
6.4 User Editable Fields ...................................................................................................................6-6
6.4.1 Changing Variable Text and Date Information ..................................................................6-6
6.4.2 Touch To Edit ....................................................................................................................6-9
6.5 Changing the Position or Appearance of the Print ...................................................................6-10
6.5.1 Changing the Print Position .............................................................................................6-11
6.5.2 Changing the Print Darkness...........................................................................................6-13
6.5.3 Setting the Print Delay.....................................................................................................6-13
6.5.4 Setting the Print Speed....................................................................................................6-14
6.5.5 Setting the Printhead Position .........................................................................................6-14
6.5.6 Setting Interleaved Printing .............................................................................................6-15
6.6 Deleting a Job from the Jobs Database ...................................................................................6-15
Section 7 Maintenance.........................................................................................................................7-1
7.1 General Maintenance .................................................................................................................7-1
7.1.1 Cleaning the Printhead and Lightbox ................................................................................7-2
7.2 Printer Alignment........................................................................................................................7-5
7.2.1 Aligning the Lightbox .........................................................................................................7-5
7.2.2 Aligning the Peel Roller to the Aligned Lightbox................................................................7-5
7.2.3 Aligning the Printer to the Print Roller ...............................................................................7-6
7.2.4 Aligning the Peel Roller to the Print Roller ........................................................................7-6
Section 8 Troubleshooting ..................................................................................................................8-1
8.1 Printer Faults ..............................................................................................................................8-1
8.2 Printing Faults ..........................................................................................................................8-11
8.3 CLARiTY Display Faults...........................................................................................................8-13
8.4 Ribbon Faults ...........................................................................................................................8-14
8.4.1 Ribbon Tension ...............................................................................................................8-16
8.5 CLARiTY Error Messages ........................................................................................................8-17
8.5.1 Reading a Fault Message or Warning .............................................................................8-17
8.5.2 Clearing a Fault Message or Warning .............................................................................8-18
Appendix A Specifications ................................................................................................................. A-1
Appendix B Availability....................................................................................................................... B-1
B.1.1 Introduction ...................................................................................................................... B-1
B.2.2 Equipment Availability ...................................................................................................... B-1
B.3.3 Operation Availability ....................................................................................................... B-2
2 Linx TT 750 Operator Manual - Issue 1

Compliance Information
For Customers in the European Union

This equipment displays the CE mark to indicate conformance to the following legislation:
EU EMC Directive 2014/30/EU:

Essential health and safety requirements relating to electromagnetic compatibility.
EN 61000-6-2 Generic standards - Immunity for industrial environments.
EN 61000-6-4 Generic Emissions Standard for Industrial Environments.
EN61000-3-2 Limits for harmonic current emissions (equipment input
current up to and including 16A per phase).
EN 61000-3-3 Limitations of voltage fluctuation and flicker in low voltage
supply systems for equipment with rated currents up to and
including 16A phase.
EC Low Voltage Directive 2014/35/EU
Essential health and safety requirements relating to electrical equipment designed for use
within certain voltage limits.
EN 60950-1 Safety requirements for information technology equipment
including electrical business equipment.
For Customers in the USA

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
WA R N I N G
PERSONAL INJURY.
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference, when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with Class A FCC limits.
This equipment has been tested and certified for compliance with U.S. regulations regarding
safety and electrical emissions.
This equipment has been investigated in accordance with the standard for safety:
UL 60950-1: Safety of information technology equipment.
Linx TT 750 Operator Manual - Issue 1 i

For Customers in Canada
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
This equipment has been tested and certified for compliance with Canadian regulations regarding
safety and electrical emissions.
This equipment has been investigated in accordance with the standard for safety:
CAN/CSA C22.2 No. 60950-1-03. Safety of information technology equipment.
Pour la clientèle du Canada

Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites
applicales aux appareils numerique de las class A prescrites dans le Reglement sur le brouillage
radioelectrique edicte par le ministere des Communications du Canada.
Cet équipement est certifié CSA.
Cet appareil a été testé conformément à la norme de sécurité:
CAN/CSA C22.2 n° 60950-1-03. Matériels de traitement de l'information – Sécurité.
WA R N I N G
PERSONAL INJURY.
This product is not intended for use in the immediate/direct visual field of the display work
place. To avoid disturbing reflections on the display work place, this product shall not be
placed in the immediate/direct field of vision.
ii Linx TT 750 Operator Manual - Issue 1

Section 1 Introduction
This chapter contains the following topics:

• Equipment Description
• About this Manual
• Related Publications
• Content Presentation
• Abbreviations and Acronyms
• Chapters in the Manual
1.1 Equipment Description

The main parts of the Linx TT 750 printer are described as follows:
• Printer: Houses the printhead and ribbon. The data is transferred to the printhead
from the controller. The printhead prints onto the packaging film.
• CLARiTY Controller Display: Houses the power supply unit and touch screen. You
can access jobs, setup jobs, set the various print parameters using the touch screen.
1. Interconnecting Cable 3. CLARiTY Controller Display

2. Printer and Power Supply Unit (PSU)
Figure 1-1: Linx TT 750 Printer and CLARiTY Controller Display
1.2 About this Manual

This Operator Manual is written for the every day user of the printer. The Operator Manual helps
the user to understand the different parts and printing operations of the printer.
1.3 Related Publications

The following manuals are available for reference:
• Linx TT 750 Service Manual UK (53mm), Part Number: TP1J026.
Linx TT 750 Operator Manual - Issue 1 1-1

Introduction
1.3.1 Languages
For information, contact the Linx customer service or your local distributor.
Note: The availability of the Operator Manual is indicated by an asterisk (*). Availability of the Service
Manual is indicated by a plus sign (+). For more information, contact the Linx customer service or
your local distributor
Language Availability (see note)

English (US) * +
French *
German *
Spanish *
Portuguese *
Japanese *
Russian *
Italian *
Dutch *
Chinese (Simplified) *
Arabic *
Korean *
Norwegian *
Finnish *
Swedish *
Danish *
Greek *
English (UK) * +
Polish *
Turkish *
Czech *
Hungarian *
Bulgarian *
Chinese (Traditional) *
Table 1-1: Languages
1-2 Linx TT 750 Operator Manual - Issue 1

Introduction
1.4 Content Presentation

This Operator Manual contains different types of information like safety guidelines, additional
notes, user interface (UI) terminology and so on. To help you identify the different types of
information, different writing styles are used in this manual.
1.4.1 Positional References

Positions and directions like left, right, front, rear, to the right and to the left are with respect to
the CLARiTY display when you see it from the front.
1.4.2 Units of Measurement

This manual uses metric units of measurement. The equivalent English measures are included in
parenthesis. For example, 240 mm (9.44 inches).
1.4.3 Safety Information

Specific safety information is listed throughout this manual in the form of Warning and Caution
statements. Pay close attention to these statements as they contain important information that
help in avoiding potential hazards to yourself or to the equipment.
1.4.3.1 Warning
• The warning statements indicate hazards or unsafe practices that can cause severe
personal injury or death.
• They have a triangular symbol with an exclamation mark to the immediate left of the
text.
• They are always preceded by the word “Warning”.
• They are always found before the step or information referring to the hazard.
For example:
WA R N I N G
PERSONAL INJURY.
All electrical wiring and connections must comply with applicable local codes. Consult the
appropriate regulatory agency for further information.
1.4.3.2 Caution
• The caution statements indicate hazards or unsafe practices that result in equipment
or property damage.
• They have a triangular symbol with an exclamation mark to the immediate left of the
text.
• They are always preceded by the word “Caution”.
• They are always found before the step or information referring to the hazard.
For example:
CAUTION
EQUIPMENT DAMAGE.
Read this chapter thoroughly before attempting to install, operate, service, or maintain this
equipment.

Introduction
1.4.4 Notes
Notes provide additional information about a particular topic.
For example:
Note: You can set the password protection for some functions to prevent any access that is not authorised.
1.5 Abbreviations and Acronyms
Abbreviation Expansion
AC Alternating Current
I/O Input/Output
LCD Liquid Crystal Display
LH Left Hand (LH)
PLC Programmable Logic Controller
RH Right Hand (RH)
SELV Safety Extra Low Voltage
UI User Interface
USB Universal Serial Bus
WYSIWYG What You See Is What You Get
Table 1-2: Abbreviations and Acronyms

Introduction
1.6 Chapters in the Manual

This manual is divided into ten chapters. An introduction to the topics that each chapter covers is
shown in Table 1-3.
Chapter Chapter Name Description

No.
1 Introduction Contains the information about this manual, the related
publications, and writing styles used in this manual.
2 Safety Contains the safety and hazard information.
3 Main Parts Describes the main parts of the printer.
4 Startup Describes the basic startup operations of the printer.
5 CLARiTY Contains the information about CLARiTY operating
Operating System system.
6 Job Editor Contains the information on how to edit and delete jobs.
7 Maintenance Contains the information on service and maintenance.
8 Troubleshooting Contains the operator level diagnostic and
troubleshooting procedures.
Appendix A Specifications Contains the printer specifications.
Appendix B Availability Contains information about availability tools.
Table 1-3: List of Chapters

Section 2 Safety
This section contains the following information:

• Introduction
• Equipment Safety Guidelines
• Electrical Safety Guidelines
• Installation of the Printer
• Print Ribbon Safety Guidelines
• Other Important Guidelines
WA R N I N G
PERSONAL INJURY.
Read this section thoroughly before attempting to install, operate, service, or maintain this
product otherwise, it may cause serious injury.
2.1 Introduction
The policy of Linx Printing Technologies Ltd is to manufacture printing/coding systems and
supplies that meet high standards of performance and reliability. Therefore, we employ strict
quality control measures to eliminate the potential for defects and hazards in our products.
The intended use of this printer is to print information directly onto a product. Use of this
equipment for any other purpose may lead to serious personal injury.
The safety guidelines provided in this section are intended to educate the operator on all safety
issues so that the operator can operate the printer safely.
2.2 Equipment Safety Guidelines

This section contains important safety guidelines pertaining to the operation and handling of the
equipment.
WA R N I N G
PERSONAL INJURY.
The equipment should be operated by an authorized personnel who can use the machine
independently and without causing damage to the equipment or a personal injury. The
operating personnel should be trained and informed regularly about safety and environmental
hazards.
WA R N I N G
PERSONAL INJURY.
Before attempting any maintenance or repair on any part of the product, disconnect the printer
from the main power supply and isolate the printer from any external energy sources
including other connected equipment.
WA R N I N G
KEEP OUT OF REACH OF CHILDREN.
Do not install or operate this product at locations that are accessible to children.

Safety
WA R N I N G
PERSONAL INJURY.
Before attempting any maintenance or repair on any part of the product, disconnect the printer
from the main power supply and isolate the printer from any external energy sources
including other connected equipment.
WA R N I N G
PERSONAL INJURY.
Keep your hands and clothing clear of the printer while it is on.
WA R N I N G
PERSONAL INJURY.
Observe all safety and warning labels on the device for the safe operation of the system.
CAUTION
EQUIPMENT DAMAGE.
Do not, under any circumstances, remove or obstruct any warning, caution, or instruction
labels present on the equipment. If any part of these labels become damaged, worn or removed
they must be immediately replaced.
2.2.1 Printhead
WA R N I N G
PERSONAL INJURY.
Do not place your fingers under the printhead when the equipment is operating.
CAUTION
EQUIPMENT DAMAGE.
The device must be switched off when the printheads are being installed, connected or
disconnected.
CAUTION
EQUIPMENT DAMAGE.
The printhead may become hot during normal operation. Observe necessary precautions
before attempting to touch the printhead.

Safety
2.3 Electrical Safety Guidelines

This section explains the safety guidelines related to electrical power supply, electrical cables,
bonding, and grounding.
2.3.1 Comply with Electrical Codes
WA R N I N G
PERSONAL INJURY.
All electrical wiring and connections must comply with applicable local codes. Consult the
appropriate regulatory agency for further information.
2.3.2 Electrical Power
WA R N I N G
ELECTRICAL HAZARD.
Voltages used to connect the printer to other equipment must not be greater than 50 V dc or
peak ac.
WA R N I N G
ELECTRICAL HAZARD.
Always wear a properly grounded wrist ground strap when handling printed circuit boards.
Failure to do so can result in damage to the board components due to static electricity.
WA R N I N G
PERSONAL INJURY.
To ensure that the connecting cables and pipes do not become a trip hazard or become
entangled in any machinery, all the connecting cables and pipes must be secured safely during
installation.
WA R N I N G
PERSONAL INJURY.
There will be sections of the printer control board that will be permanently powered via the
on-board lithium battery - therefore it is essential that the board should never be placed onto,
nor stored in or on any conductive surface (including conductive, plastic bags etc.) as this
would flatten the battery and/or potentially result in battery overheating. The battery is not to
be replaced by the operator.
WA R N I N G
PERSONAL INJURY.
If the battery is replaced by an incorrect type, it may lead to an explosion. Always dispose off
the used batteries according to the instructions and local regulations.

Safety
CAUTION
PERSONAL INJURY.
Do not unplug any connector on the equipment when the mains power is on (except USB and
ethernet cables).
2.4 Installation of the Printer
WA R N I N G
PERSONAL INJURY.
The printer uses an operator control console. Ensure that this panel is mounted at an
appropriate working height and orientation for ease of operation.
WA R N I N G
PERSONAL INJURY.
Do not place the printer in a hazardous location. Hazardous locations might create an
explosion, leading to personal injury.
Hazardous locations, as defined in the United States, are those areas that may contain hazardous
materials in a quantity sufficient to create an explosion. These are defined in Article 500 of the
National Electrical Code ANSI/NFPA 70–1993.
Outside United States, you must ensure compliance with all local regulations regarding the
equipment placement in potentially hazardous locations.
WA R N I N G
PERSONAL INJURY.
Place the printer so that no access to the print mechanism is possible after installation.
WA R N I N G
PERSONAL INJURY.
Do not remove the side covers from the printer after installation.
Using Printer Accessories

To maintain regulatory approval for the printer, use only Linx approved accessories when
attaching any device to the equipment.
2.5 Print Ribbon Safety Guidelines
CAUTION
EQUIPMENT DAMAGE.
Print ribbons should be stored at a temperature range of 5 ºC to 40 ºC, and at a non-condensing
humidity range of 20% to 85%.

Safety
CAUTION
EQUIPMENT DAMAGE.
The use of incompatible ribbon can seriously damage your printer and such damage will not
be covered by your printer warranty. Use only the ribbon approved by your dealer.
2.6 Other Important Guidelines

2.6.1 Cleaning Safety Guidelines
CAUTION
EQUIPMENT DAMAGE.
Do not apply excessive force to the printhead while cleaning, as this can cause damage and can
void the warranty.
CAUTION
EQUIPMENT DAMAGE.
Use approved dealer cleaning supplies for cleaning. Do not use high pressure air or cotton.
CAUTION
EQUIPMENT DAMAGE.
The use of an incompatible cleaning kit can seriously damage your printer. Such damage will
not be covered by your printer warranty. Use only cleaning kits approved by your supplier.
2.6.2 Warning Labels
Label Description
Equipment not intended for use at altitude exceeding 2000m.
Equipment not intended for use in tropical climate regions.
Table 2-1: Warning Labels

Section 3 Main Parts
This chapter contains information about the integral parts and accessories of the printer.
3.1 Equipment Description

The main parts of the Linx TT 750 printer are described as follows:
• Printer
• CLARiTY Controller Display
1. Interconnecting Cable 3. CLARiTY Controller Display

2. Printer and Power Supply Unit (PSU)
Figure 3-1: Linx TT 750 Printer and CLARiTY Controller Display
3.1.1 Printer
The Linx TT 750 printer uses high-resolution thermal transfer technology with a unique
electronic ribbon drive and printhead control, eliminating the need for compressed air. The
printer has minimal wear parts reducing the maintenance requirements and a quick release
printhead design improves production uptime.
It can print in either of the following modes:
• Intermittent Mode (i.e., while the substrate is stationary)
• Continuous Mode (i.e., while the substrate is moving)
The product is available in either left-handed or right-handed versions to suit different
configurations of the packaging machine.
The product is available in the following print width models:
• 32mm
• 53mm

Main Parts
3.1.2 CLARiTY Controller Display and Power Supply Unit (PSU)

The controller consists of a removable touch screen display and power supply unit.
The connections to the controller is as shown in the Figure 3-2. There is an interconnecting cable
(item 1) connected from the printer to the display. Two USB ports (item 2) are provided to
upload and backup printer data and settings. The power switch (item 7) is used to turn on or off
the power supply to the CLARiTY Controller Display.
1 2
7 6 5 4 3
1. Interconnecting Cable 5. Mains Power Supply
2. USB Port (x2) 6. Fuse 5 Amp (x2)
3. Ethernet Port (x3) 7. Power Switch
4. 15 Pin I/O 8. RS232
Figure 3-2: Display Connections
CAUTION
EQUIPMENT DAMAGE.
Ensure that the interconnecting cables are fitted correctly before power on.

Main Parts
1 2
3
1. Touchscreen Display 3. PSU-GUI Connector
2. Power Supply Unit (PSU)
Figure 3-3: Display and Power Supply Unit
Note: The touch screen display and the PSU can be connected remotely using the supplied cable.

Section 4 Startup
Introduction
• Switching the Power ON
• Setting the Screen Orientation
• Starting the Printer
• Stopping the Printer
• Understanding Printhead LEDs
• Setting the Time and Date
• Setting the Language and Region Display
• Loading the Ribbon
• Printing a Test Image
4.1 Switching the Power ON

Turn the power switch on the CLARiTY controller to the I (On) position (Figure 4-1).
Note: Ensure that all cables are connected prior to turning on the printer.
Power Switch
Figure 4-1: Printer Power Switch
Once power is switched ON, the CLARiTY controller will boot-up and the blue LED (power) on
the printer is illuminated. This will take approximately 60 seconds, during which the startup
screen appears.
On successful boot-up, the Home screen appears.
An initialization process of 15 seconds begins, during which the printer calibrates the ribbon
drive. The status bar flashes the words STARTING UP and the red LED flashes on and off. When
the process is complete, the Home screen changes, as follows:
• The status panel changes from STARTING UP to OFFLINE.
• The Consumables area displays the percentage of ribbon remaining.
• In the Control Frame, the Start and Stop buttons are enabled.
Linx TT 750 Operator Manual - Issue 1

Startup
Figure 4-2 displays the CLARiTY Home screen in the OFFLINE state.
Figure 4-2: CLARiTY Home Screen in the Offline State
4.2 Setting the Screen Orientation

Depending on the position in which the CLARiTY controller is mounted, it may be necessary to
rotate the screen image by 180 degrees.
To change the screen orientation, proceed as follows:
1. Navigate to Tools > Setup > Control as shown in Figure 4-3.
Figure 4-3: Screen Orientation

Startup
2. Touch Set Screen Orientation. Set Screen Orientation screen is displayed (see Figure 4-4).
Figure 4-4: Screen Orientation
3. Select 0 or 180 degrees depending on the requirement and touch

.
4. Touch to return to the Home Screen.

Startup
4.3 Starting the Printer

When the printer is switched on, the printer state changes from the SHUTDOWN state to the
STARTING UP state and then to the OFFLINE state. Under this condition, all the external
electrical inputs are ignored and the print sensor signals will not trigger a print. This enables you
to check if the line and the printer are ready for production, before you switch the printer into the
RUNNING state to start printing.
To switch the printer to the RUNNING state, touch .
Figure 4-5 displays the CLARiTY Home Screen with the printer in the RUNNING state.
Figure 4-5: CLARiTY Home Screen in the Running State
Note: If the printer has a fault or a warning, RUNNING will be replaced with FAULT or WARNING. If
FAULT is displayed, you must fix the problem before trying to print. Refer "Clearing a Fault
Message or Warning" on page 8-18 for further information.
4.4 Stopping the Printer

To stop the printer from printing, touch . The printer returns to the OFFLINE state.

Startup
4.5 Understanding Printhead LEDs
Table 4-1 lists the printhead LEDs that indicate the status of the printer.
Color On Flashing Off
Red Printer Offline Printer in fault —
Amber Warning Printer is printing —
with warning
Green Printer Online Printer is printing —
Blue Power On — No power to printer
Table 4-1: LED Indicators
Note: The red LED also flashes when the printer is being powered on and the printer is initializing.
4.6 Setting the Time and Date

To set the time and date in the CLARiTY Controller, proceed as follows:
1. Navigate to Tools > Setup > Control > Date and Time (see Figure 4-6).
Figure 4-6: CLARiTY Controller Date and Time
2. Touch Date to set the Date, and the calendar page will appear.
3. Select the current month and year using the + and – keys.
4. Touch today's date to select it.
5. Touch to save the settings.
6. Touch Time to set the time. The time setup screen is displayed.
7. Use the + and – keys to give a value for each of the settings [Hours, Minutes and (optionally)
Seconds].

Startup
4.7 Setting the Language and Region Display

To set the language displayed by CLARiTY Controller, proceed as follows:
1. Navigate to Tools > Setup > Control > Internationalisation. The current language and region is
displayed (see Figure 4-7).
Figure 4-7: Language and Region
2. Touch Region/Country. A list of available regions is displayed.

3. Select the required region from the list (all the currently available regions will be listed) and
touch .
4. Touch Language. A list of available languages is displayed.

5. Select the required language from the list (all the currently available languages will be listed)
and touch .
The date format displayed in the Home Screen changes according to the region selected.

Startup
4.8 Loading the Ribbon

Loading the ribbon involves removing the printer cassette and loading the ribbon roll on the
printer cassette.
4.8.1 Removing the Cassette

To remove the cassette, proceed as follows:
1. Ensure that the printer is in the OFFLINE state (Refer Figure 4-2 on page 4-2).
2. Press the circular black release button on the front of the printer, as shown in Figure 4-8. The
button clicks as the cassette unlocks from the printer body.
Figure 4-8: Cassette Unlocking
At this point, CLARiTY displays the Cassette Open fault (Figure 4-9).
Figure 4-9: Cassette Open Fault

Startup
3. Hold the recessed handles and extract the cassette away from the printer body, as shown in
Figure 4-10.
Figure 4-10: Cassette Removal
4.8.2 Inserting a New Ribbon
CAUTION
EQUIPMENT DAMAGE.
The use of incompatible ribbon can seriously damage your printer and such damage will not
be covered by your printer warranty. Use only the ribbon that is approved by your supplier.
To insert a new ribbon, proceed as follows:
1. Put the cassette down on a flat surface with the ribbon spools facing upwards and the ribbon
rollers towards you, as shown in Figure 4-11.
1. Ribbon Spool (x2)

2. Ribbon Roller (x2)
Figure 4-11: Cassette Removal

Startup
2. Open a new shrink-wrapped roll of ribbon, and unwind about 12 inches of ribbon (30 cm).
The spool holders on the cassette have different colored discs:
• The black disc is for the new roll of ribbon.
• The silver disk is for the empty roll.
When the printer is running, the new ribbon unwinds from the black holder, and winds onto
the silver holder.
3. Slide the full spool onto the holder that has the black disc. The roll should be located such
that the ribbon unwinds in the direction as shown in Figure 4-12.
Note: Ensure that the spool is pushed completely down onto the holder.
Figure 4-12: Ribbon Spool Installation
4. Route the ribbon so that it:

• unspools from the outside of the full roll
• goes around the outside of the white roller that is nearest to the full roll
• runs along the bottom of the cassette
• goes around the outside of the second white roller
• passes around the outside of the empty spool
5. Slide the empty spool completely down onto the holder that has the silver disc.

Startup
6. Turn the empty spool by hand to take up any excess ribbon. Stop turning the empty spool
when the full spool starts to rotate (Figure 4-13).
Note: If the supplied ribbon has a transparent section or printed leader at the start, rotate the empty
spool to take up all the transparent ribbon.
Figure 4-13: Ribbon Spool Routing
Note: Ensure the following:

• The ribbon runs in between the printhead and the peel roller
• The ribbon is not twisted or caught
• The ribbon has not become loose while replacing the cassette
4.8.3 Cassette Mandrel Setup

The configuration of the mandrel leaf springs on the cassette mandrel is dependent on the ribbon
width. See Figure 4-14 for the recommended orientation of the leaf springs depending on the
ribbon width being used.
20-30 mm 30-55 mm
Figure 4-14: Cassette Mandrel Setup

Startup
4.8.4 Removing a Used Ribbon

To remove the used ribbon, proceed as follows:
1. Pull the two ribbon spools (one full of used ribbon) from the cassette firmly, as shown in
Figure 4-15. The discs that are situated under each spool can be used to lever the spool off the
cassette.
Figure 4-15: Ribbon Spools Removal
2. Discard the used ribbon and spools.

Sometimes you might need to remove a ribbon temporarily (perhaps because you need a
ribbon of a different width for a job). When you put a partly used ribbon reel back into the
printer, ensure that:
• You push the unused reel onto the black disc holder.
• You push the partly used reel onto the silver disc holder.

Startup
4.8.5 Reinstalling the Cassette

To reinstall the cassette, proceed as follows:
1. Hold the cassette above the printer body. Align the guide pin on the cassette into the hole in
the baseplate and align the two locating rods (Figure 4-16) that protrude from the printer
body into the holes at the ends of the two ribbon rollers.
1. Ribbon Roller
2. Locating Rod
Figure 4-16: Locating Rod Alignment
2. Push the cassette onto the printer body and press until it locks into place.
The Cassette Open fault message clears automatically, and the status changes to OFFLINE
state.
4.8.6 Using Ribbons of Different Widths and, Colors

Different widths of ribbon can be used in the 32mm and 53mm variants of the printhead:
• The maximum ribbon width setting for the 53mm printer is 55mm. The minimum
ribbon width for the 53mm printer is 20mm.
• The maximum ribbon width setting for the 32mm printer is 35mm. The minimum
ribbon width for the 32mm printer is 20mm.
CAUTION
RIBBON SETTING.
Failure to set the ribbon width correctly can cause a Ribbon break message to be displayed
(even though the ribbon is intact). It can also cause the ribbon to wind too tightly onto the used
ribbon spool. This can make it difficult to remove the spool of used ribbon.

Startup
When a ribbon of different width is to be inserted, the new values should be entered in
CLARiTY. To do this, proceed as follows:
1. Navigate to Tools > Setup > Consumables > Ribbon Width (see Figure 4-17).
Figure 4-17: Printer Ribbon Parameters
2. Enter a new value using the keypad as shown in the Figure 4-18.
Figure 4-18: Printer Ribbon Width

Startup
Different colors of ribbon have different thickness. To ensure accurate end of reel warnings,
select the correct color of the ribbon being used by the printer. To select ribbon color, proceed as
follows:
1. Navigate to Tools > Setup > Consumables > Ribbon Colour as shown in Figure 4-17 on page 4-13.
2. Select the correct colour from the list as shown in Figure 4-19.
Figure 4-19: Printer Ribbon Colour

Startup
4.8.7 Checking the Printer Ribbon Supply

The Consumables area of the Home Screen (Figure 4-20) displays a ribbon meter, showing the
amount of unused ribbon remaining in the cassette.
Figure 4-20: Printer Ribbon Supply
The meter displays three different colors to help check the ribbon level at a glance.
• GREEN = Adequate ribbon availability
• YELLOW = Approximately 50 m (164 ft) of ribbon remaining
• RED = Approximately 20 m (66 ft) of ribbon remaining

Startup
4.9 Printing a Test Image

Typically, the printer is used on a packaging machine where the print is triggered by a sensor or a
Programmable Logic Controller (PLC).
A test image can be printed before running the printer to check if the printed image is of
acceptable quality. The Test Print button (Figure 4-21), will appear greyed out if this feature has
been disabled by the installation engineer. Also, the printer must be set to the RUNNING state for
the Test Print button to be available.
Test Print
Button
Figure 4-21: Test Print Button
To perform a test print, proceed as follows:

1. If the printer is in the OFFLINE state, press to put the printer in the RUNNING state.
2. Ensure that the packaging film is placed under the printhead, if the printer is in an intermittent
application, otherwise ensure that the packaging film is travelling past the printhead.
3. Touch in the CLARiTY's control frame (Figure 4-21). The printer performs the test
print.
4. Examine the test print to check if the image has been printed correctly.

Section 5 CLARiTY Operating System

• Getting started with the CLARiTY
• Using the Home Screen
• Using the Tools Screen
• Password Protection
• Master/Slave Printers
5.1 Getting started with the CLARiTY

CLARiTY is an icon-based operator control system. It has an easy-to-use touch screen. All
technical aspects of the printer setup and control are accessed through the Tools button.
Figure 5-1 shows the Home screen of the CLARiTY operator control system.
Note: If password protection is enabled, the options available may be restricted dependent on user level.
Refer to “Password Protection” on page 5-38 for more information.
5.2 Using the Home Screen
10 1
1. Status Bar 6. Print Position

2. Tools Button 7. Print Button
3. Current Job Details Bar 8. System Control Buttons
4. Consumables 9. Home Button
5. Performance Information 10. Job Select Button
Figure 5-1: CLARiTY Home Screen
Operator Manual - Issue 1

CLARiTY Operating System
WA R N I N G
PERSONAL INJURY.
The printer starts printing if you touch the status bar when the printer is in OFFLINE mode.
Make sure that you do not touch the status bar if the printer is not required to run.
The Home screen allows the user to access the below options:
Buttons Description
Returns to the Home screen.
Opens the Tools screen.
Displays the information about the current

job and when selected, opens the current job
details screen.
Shows the list of jobs available, including the

current job. Once a job is selected, the job can
be loaded for printing. If the fields are user
enabled, the user can confirm before printing.
Changes the print state from SHUTDOWN to
OFFLINE and vice-versa.
Starts the print.
Stops the print.
Prints a test image.

Note: This option is only present if option is
enabled on the printer using CLARiTY
Configuration Manager.
Adjusts the print position in the horizontal

and vertical direction.
Table 5-1: Home Screen

The Home screen allows the user to access the below options:
Buttons Description
Displays the status of the printer.
• RUNNING: Printer is switched on and
ready to print when the proper print
trigger is received.
• OFFLINE: Printer is switched on but not
ready to print.
• SHUTDOWN: Power to the printhead is
disabled and the printer is not ready to
print.
• WARNING: Warnings are available that
the Operator should be aware of, the
printer is not prevented from operating.
• FAULT: Faults are available that the
Operator should rectify, before the printer
can start.
Displays the Consumables screen showing

ribbon information. For more information,
refer “Consumables” on page 5-4.
Displays the following printer performance

information:
• Throughput: Throughput of the printer in
prints per minute since the current Job
was loaded.
• Batch Count: Number of prints since the
current Job was loaded.
Selecting this area opens the Performance
screen showing additional statistical
information on the printer. For more
information, refer “Performance Screen” on
page 5-6.
Table 5-2: Home Screen

5.2.1 Consumables
Touch the Consumables area on the Home screen. The Consumable screen opens and displays
the ribbon information (percentage of ribbon remaining) as shown in Figure 5-2.
Figure 5-2: Consumables Screen

Touch the ribbon information to view the ribbon options as shown in Figure 5-3.
Figure 5-3: Ribbon Screen
The Ribbon screen displays the following options as shown in Table 5-3.
Option Description
Percentage The percentage of the ribbon available.
Estimated The estimated time by when the ribbon will empty based on the current
Empty Time job and the production rate.
Estimated Time The estimated time remaining based on the current job and the
Remaining production rate.
Last Changed The date and time when the ribbon was last changed.
Table 5-3: Ribbon Options

5.2.2 Performance Screen

Touch the Performance area on the Home screen. The Performance screen opens as shown in
Figure 5-4.
Figure 5-4: Performance Screen
Note: Use the scroll bar to scroll up and down the screen.
The Performance screen displays the following options as shown in Table 5-4.
Option Description
Throughput The throughput of the printer in prints per minute since the current job
was loaded.
Batch Count The number of prints since the current Job was loaded.
Total Count The number of prints over the life of the printer.
Table 5-4: Performance Option

Option Description
Batch Barcode The number of barcode prints since the current Job was loaded (this menu
Counts is available only when the barcode scanner is attached).
Availability The printer availability and operational availability information. For more
information, refer “Availability” on page B-1.
Ignored Print The number of ignored print signals.
Signals
Short Term The average speed over 5 minutes of operation.
Speed
Short term The efficiency of actual prints per minute over the nominated prints per
Efficiency minute which is given as a input for a period of 5 minutes.
Long Term The average speed over 10 minutes of operation.
Speed
Long term The efficiency of actual prints per minute over the nominated prints per
Efficiency minute which is given as a input for a period of 10 minutes.
Trend Speed The trend speed value.

Trend Efficiency The trend efficiency value.
Nominal Speed Enter the required packs per minute speed.
Table 5-4: Performance Option (continued)

5.3 Using the Tools Screen

Tools screen displays the tools available for the printer.
Touch on the Home screen to access the Tools screen. The Tools screen opens
as shown in Figure 5-5.
Figure 5-5: Tools Screen
The Tools screen provides access to the following options as shown in Table 5-5.
Option Description
Setup Options to view and modify the printer setup parameters. For more
information on Setup screen refer Service Manual.
Diagnostics Information on the current values of key parameters for the printer setup
as well as that support the printer operation and can assist in
troubleshooting issues. Refer to “Using the Diagnostics Screen” on
page 5-9.
Databases Information on available databases, their capacity and the stored jobs.
Refer to “Using the Database Screen” on page 5-34.
Help The tutorial videos and documentation for specific tasks and basic
troubleshooting. Refer to “Using the Help Screen” on page 5-36
Table 5-5: Tools Option

5.3.1 Using the Diagnostics Screen

Touch on the Tools screen to access the Diagnostics screen (Figure 5-6).
Figure 5-6: Diagnostics Screen
The Diagnostics screen displays the following parameters:
Option Description
Printhead Information on the status of printer components, the event log, printhead
health graph and encoder profiles. Refer to “Using the Printhead Screen”
on page 5-10.
Consumables Information on the ribbon supply and waste diameter, ribbon tension and
printing mode. Refer to “Using the Consumables Screen” on page 5-23.
Control Information on system information, versions and communications
configuration. Refer to “Using the Control Screen” on page 5-24
Options There are no options available at this time.
Table 5-6: Diagnostics Screen Description

5.3.1.1 Using the Printhead Screen
Touch on the Diagnostics screen to access the printhead parameters (Figure 5-7).
Figure 5-7: Printhead Diagnostics Screen
The Printhead screen displays the following parameters:

Option Description
Inputs The status of the three external inputs parameters and the internal input
parameters. Refer to “Using the Inputs Screen” on page 5-11.
Outputs The status of a physical output on the printer. Refer to “Using the Outputs
Screen” on page 5-13.
General The general parameters like Printhead Mode, Printing Mode, High
Throughput Mode etc. Refer to “Using the General Screen” on page 5-14.
Printhead Health The printhead health log. Refer to “Using the Printhead Health Screen”
on page 5-15.
Event Log The log of events responsible for the printer downtime. Refer to “Using
the Event Log Screen” on page 5-16.
Timings The count for various printer operations. Refer to “Using the Timings
Screen” on page 5-17.
Encoder Profiles The encoder profile. Refer to “Using the Encoder Profiles Screen” on
page 5-18.
Table 5-7: Printhead Screen Description

Using the Inputs Screen

Touch Inputs on the Printhead screen to access the input parameters (Figure 5-8).
Figure 5-8: Inputs Screen
The Inputs screen provides access to the following parameters:
Option Description
Input configuration Displays the current configuration of
each input.
External Inputs 1, 2, 3 The real-time status of each of the

three inputs.
Printhead Position The position of the printhead. The
printhead home sensor detects
whether the head is parked or not.
Table 5-8: Inputs Screen Description

Option Description
Cassette Open The status of the cassette. The
cassette home sensor detects whether
the cassette is open or closed.
Printhead to Platten Distance The distance between the printhead
and platten.
Printhead Position Sensor The position of the printhead position
sensor.
Ribbon Waste Position Sensor The position of the ribbon waste
position sensor.
Optical Calibration Sensor The optical calibration sensor value.
Motor Volts The voltage supply to the
stepper motors.
24 Volts Supply The health status of the voltage supply
for the printers I/O.
Printhead Volts The drive voltage of the
printhead. This varies, depending on
the printhead resistance but should be
in the range of 23V.
Printhead Temperature The real-time reading of the thermistor
on the thermal printhead.
Controller PCB Temperature The real-time reading of the thermistor
on the CLARiTY Controller PCB.
Table 5-8: Inputs Screen Description (continued)

Using the Outputs Screen
Touch Outputs on the Printhead screen to access the output parameters (Figure 5-9).
Figure 5-9: Outputs Screen
The Outputs screen provides access to the following parameters:

Note: Touching the Toggle button allows the user to force the state of an output, Open/Closed or On/Off,
which can be useful for diagnostic purposes.
Option Description
Printhead Position Moves the printhead from its parked to its ready to
print position.
Printhead In/Out Moves the printhead from its ready to print to printing
position.
External Relay and PNP Outputs The status of the 2 configurable relay outputs and 2
configurable PNP 24V outputs.
Green LED Toggles the green LED at the front of the printer.
Red LED Toggles the red LED at the front of the printer.
Optical Calibration LEDs Displays the output of the iOptical Calibration LEDs.
Table 5-9: Outputs Screen Description

Using the General Screen

Touch General on the Printhead screen to access the parameters (Figure 5-10).
Figure 5-10: General Screen
The General screen provides access to the following parameters:
Option Description
Printer Mode The mode of the printer. The following options are available:
• Intermittent
• Continuous
Printer Hand The configuration of the printer. The following options are
available:
• Right Handed (RH)
• Left Handed (LH)
Printer Width Displays the print width of the printer:
• 32mm
• 53mm
Printing Mode The printing mode. The following options are available:
• Thermal Transfer (that uses a ribbon)
• Direct (that uses the printer without a ribbon and printing
directly on to thermal sensitive labels).
High Throughput Mode High Throughput Mode is enabled or not.
Print Test Image Opens up a window to print a test image.
Table 5-10: General Screen Description

Using the Printhead Health Screen

Touch Printhead Health on the Printhead screen to access the printhead health parameters
(Figure 5-11).
Figure 5-11: Printhead Health Screen
The Printhead Health screen provides access to the following parameters:

Option Description
Health graph The printhead health graph.
Printhead ID The printhead ID.

Printhead Resistance The printhead resistance. The printhead
resistance value matches the drive
electronics of the printer to the resistance
characteristics of the printhead.
Total Distance Printed The total distance printed in km.
Manufacturer’s Password Enter the manufacturer’s password to enable
higher level options.
Table 5-11: Printhead Health Screen Description

Using the Event Log Screen

Touch Event Log on the Printhead screen to access the options (Figure 5-12).
Figure 5-12: Event Log Screen
The Event Log screen provides access to the following options:

Option Description
Hide Faults Shows/hides any fault events from the event log list.
Hide Warnings Shows/hides any warning events from the event log list.
Hide Status Shows/hides any status events from the event log list.
Export to USB Exports the event log and associated parameter snapshots to
USB stick. The UI will take the user through the steps required
to download to USB.
Table 5-12: Event Log Screen Description

Using the Timings Screen
Touch Timings on the Printhead screen to access the parameters (Figure 5-13).
This diagnostic screen provides information about the last print or print job selection that was
made. It is useful in high throughput applications to understand what the printer is trying to
do, especially in continuous motion applications.
Figure 5-13: Timings Screen
The Timings screen displays the following parameters:

Option Description
Minimum Print Speed (mm/s) The actual minimum printing speed achieved during the
previous printing cycle.
Maximum Print Speed (mm/s) The actual maximum printing speed achieved during the
last printing cycle.
Cycle Time (ms) The total time completed from the end of the print
registration delay to the end of the printing operation.
Printing Time (ms) The actual time taken to print the image in the previous
printing cycle.
Job Selection Time The time taken in selecting the last job from the moment the
image was confirmed, to being ready to print.
Job Data Update Time The total time taken to update all the dynamic variables in
the image (time, date, counters).
Counter Update Time The time taken to update all the counter fields in the image.
Time/Date Update Time The time taken to update all the time/date fields in the
image.
Table 5-13: Timings Screen Description

Using the Encoder Profiles Screen
Encoder profiling is designed for continuous motion applications.
Encoder profiling allows the printer to capture the behavior of the packaging film from the
encoder and plot the information onto a useful CLARiTY screen which also shows an 'on-line
oscilloscope' of the machine inputs and outputs at the same time. The printer can be optimised
for print performance by avoiding areas of the host machine cycle that have excessive linear
speeds or rapid changes in speed.
Figure 5-14 shows a typical screen display of an encoder profile.
Figure 5-14: Encoder Profile Graph
The graph displayed on the CLARiTY Operator Interface takes into account, settings for
'Maximum Print Speed', current 'Registration' settings and the image size printed.
Using these values, the graph shows where the print signal was received and where the print
would occur within the profile, as shown in Figure 5-14.
This feature can be used to solve problems such as, drifting print registration caused by the
packaging film traveling above the maximum print speed of the printer during the registration
phase.

To capture the Encoder profiling on the CLARiTY screen, proceed as follows:

1. Touch Encoder Profiles on the Printhead screen to access the Encoder Profiles parameters
(Figure 5-15).
Figure 5-15: Encoder Profiles Screen
2. To set up the options for the profile you want to capture, configure the settings for the
following options:
Option Description
Profiling Starts The following options are available
• Automatically: Captures the
profile automatically after
touching the Capture Encoder
Profile button.
• On Print Signal: Captures a profile
only after a print signal has been
received.
• On Print Underspeed: Captures a
profile only if the film speed drops
below the minimum limit of the
printers specification.
Table 5-14: Encoder Profile Screen Description

Option Description
Profile Type The following profile types are
available:
• Standard
• Printer Performance
• Inputs and Outputs
Each profile type presents the
information in slightly different
graphical forms. Select the one which
best suits the requirement.
Profile X Axis Set the X axis of the chart to be either

time or distance.
Table 5-14: Encoder Profile Screen Description (continued)

3. Once the options have been configured, start the capture process by touching the Capture
Encoder Profile button. The Capture Encoder Profile screen appears (Figure 5-16).
Note: Encoder profiles are not captured during the ribbon calibration sequence.
Figure 5-16: Capture Encoder Profiles Screen
4. Touch and Capturing Encoder Profile screen appears

(Figure 5-17).
Figure 5-17: Capturing Encoder Profiles Screen

In addition, if CLARiTY Configuration Manager is communicating with the printer, the

encoder profile may be uploaded to a PC for analysis.
To upload encoder profile to a PC, proceed as follows:

1. Click on the new coder icon and navigate through devices and select Capture Encoder Profile
from the list as shown in Figure 5-18.
Figure 5-18: Encoder Profiles - CLARiTY Configuration Settings
2. Click on Trigger button, the profile is captured in a file which is in comma separated value
format (csv).
3. To access this file, select Log Files folder from new coder as shown in Figure 5-19.
Figure 5-19: Encoder Profiles - Log Files
This file can be loaded into spreadsheet programs such as Microsoft Excel and using a Chart
Wizard, a graph similar to that shown on the screen of CLARiTY can be viewed.

5.3.1.2 Using the Consumables Screen
Touch on the Diagnostics screen to access the consumables parameters (Figure 5-20).
Figure 5-20: Consumables Diagnostics Screen
The Consumables Diagnostics screen displays the following parameters:
Option Description
Ribbon Supply Diameter The measured diameter of the supply ribbon. The measured
diameter of the supply ribbon can be compared to the actual
ribbon diameters after calibration to determine the accurate
functioning of the calibration system.
Ribbon Waste Diameter The measured diameter of the waste ribbon. The measured
diameter can be compared to the actual ribbon diameters after
calibration to determine the accurate functioning of the
calibration system.
Ribbon Tension The last ribbon tension reading.
Printing Mode The printing mode. The following options are available:
• Thermal Transfer (that uses a ribbon)
• Direct (that uses the printer without a ribbon and printing
directly on to thermal sensitive labels).
Table 5-15: Consumables Diagnostics Screen Description

5.3.1.3 Using the Control Screen
Touch on the Diagnostics screen to access the control parameters (Figure 5-21).
Figure 5-21: Control Diagnostics Screen
The Control Diagnostics screen provides access to the following parameters:

Option Description
Versions The software information for the system and each of the sub-components.
Refer to “Using the Versions Screen” on page 5-25.
System The serial number and revision number of Printed Circuit Board (PCB),
Information CPU speed and equipment reference information. Refer to “Using the
System Information Screen” on page 5-26.
Contact The contact information of the customer service contact. Refer to “Using
Information the Contact Information Screen” on page 5-27.
Communications The printer serial and network ports. Refer to “Using the Communica-
tions Screen” on page 5-28.
Production The log of machine changes and user changes. Refer to “Using the Pro-
Audit Log duction Audit Log Screen” on page 5-32.
Image Update The list of all jobs in the printer queue. Refer to “Using the Image Update
Queue Queue Screen” on page 5-33.
Table 5-16: Control Diagnostics Screen Description

Using the Versions Screen
Touch Versions on the Control screen to view the parameters (Figure 5-22).
Note: If there is any inconsistency among the software components that are installed in the printer, the
Software Part Number displays the message 'Incompatible Software Versions'. If this is seen, a
CLARiTY software update must be performed, otherwise the printer may perform in an
unpredictable manner.
Figure 5-22: Versions Screen
The Versions screen displays the software information for the system and each of the
sub-components.

Using the System Information Screen
Touch System Information on the Control screen to view the parameters (Figure 5-23).
Figure 5-23: System Information Screen
The System Information displays the following parameters:
Option Description
PCB Serial Number The serial number of the PCB.
PCB Revision The revision of the PCB.
CPU Speed The speed of the CPU.
Equipment Reference The equipment reference information.
Table 5-17: System Information Screen Description

Using the Contact Information Screen
Touch Contact Information on the Control screen to view the parameters (Figure 5-24).
Figure 5-24: Contact Information Screen
The Contact Information displays the following parameters:
Option Description
Name The name of the customer service contact.
Address Line 1,2,3 The address of the customer service contact.
Serial Number The printer serial number.
Telephone Number The telephone of the customer service contact.
Email The email of the customer service contact.
Table 5-18: Contact Information Screen Description

Using the Communications Screen
Touch Communications on the Control screen to access the parameters (Figure 5-25).
Figure 5-25: Communications Screen
The Communications screen displays the following parameters:
Option Description
Communication Port 1 The status of serial port, including the baud rate and usage.
Refer “Using the Communication Port 1 Screen” on page 5-29.
TCP/IP The configuration and status of the printer’s network port.
Refer “Using the TCP/IP Screen” on page 5-30
Table 5-19: Communications Screen Description

Using the Communication Port 1 Screen

Touch Communication Port 1 on the Communications screen to access the parameters
(Figure 5-26).
Figure 5-26: Communication Port 1 Screen
The Communication Port 1 screen displays the following parameters:
Option Description
Usage The software connected to the serial port.
Baud Rate The Baud rate of the serial port.
CLARiTY Comms on The status of the serial port.
ComPort
Table 5-20: Communications Port 1 Screen Description

Using the TCP/IP Screen
Touch TCP/IP on the Communications screen to access the parameters (Figure 5-27).
Figure 5-27: TCP/IP Screen
The TCP/IP screen displays the following parameters:
Option Description
IP Address The network IP address.
Subnet Mask The network subnet mask address.
CLARiTY Communications The TCP/IP port numbers and
CLARiTY network status.
Table 5-21: TCP/IP Screen Description

Option Description
Text Communications The TCP/IP port number assigned for
text communications.
ZPL Emulation The TCP/IP port number assigned for

ZPL emulation
commands.
SATO Emulation The communication protocol status,

assigned TCP/IP port number, port
response, network status for SATO
emulation commands.
Table 5-21: TCP/IP Screen Description (continued)

Option Description
Wolke Communications The TCP/IP port number, and
network status for Wolke
communications.
Table 5-21: TCP/IP Screen Description (continued)

Using the Production Audit Log Screen
Touch Production Audit Log on the Control screen to view the parameters (Figure 5-28).
Note: This option is available if logging is enabled on the printer using CLARiTY Configuration
Manager.
Note: Logs can also be backed up to a USB memory stick if one is inserted into the printer.
Figure 5-28: Production Audit Log Screen

Using the Image Update Queue Screen
Touch Image Update Queue on the Control screen to view the parameters (Figure 5-29).
Figure 5-29: Image Update Queue Screen
5.3.1.4 Using the Options Screen
There are no options available at this time, it may be introduced in a future version of
CLARiTY.

5.3.2 Using the Database Screen

Touch on the Tools screen to access the Databases screen (Figure 5-30).
Figure 5-30: Databases Screen
The Databases screen displays the following parameters:
Option Description
Internal The job list stored in the printer.
Selected jobs can be transferred to the
USB memory stick (if available). The
Edit button provides the option to
delete jobs from the internal database.
Table 5-22: Databases Screen Description

Option Description
Capacity The estimated number of job files that
could be stored on the printer, based
on the size of existing job files, and the
number of bytes of available job
storage remaining.
External The jobs stored on the inserted USB

memory stick. Selected jobs can be
transferred to the Internal database.
Jobs can be deleted from the USB
memory stick.
Note: Option only available when USB
memory stick is inserted in printer.
Table 5-22: Databases Screen Description (continued)

5.3.3 Using the Help Screen

Touch on the Tools screen to access the Help screen (Figure 5-31).
Figure 5-31: Help Screen
The Help screen displays the following parameters:

Option Description
Tutorial Videos The tutorial videos for specific tasks and basic troubleshooting.
Refer “Using the Tutorial Videos Screen” on page 5-37.
Documentation The documentation for specific tasks and basic troubleshooting
Table 5-23: Help Screen Description

5.3.3.1 Using the Tutorial Videos Screen

1. Touch Tutorial Videos on the Help screen to access the tutorial videos (Figure 5-32). Select
the required video for specific task and basic troubleshooting.
Figure 5-32: Tutorial Videos Screen

5.4 Password Protection

Password protection on the user interface allows different protected access levels for the various
operational features. During installation, you can set the standard or advanced password
selection using CLARiTY Config Manager. Refer to: Linx TT 750 Service Manual (53mm)(Part
Number:TP1J026).
Note: If you do not want to have password protection, you can select None option.
Password control can be set up as per the user requirement. When the user tries to access a
function that is password protected the user interface prompts the user to enter the password.
When the correct password is entered, that function or menu becomes available. The password
level remains active until logged out by the user or timed out.
• Standard Passwords: For example, if the Diagnostics function is password protected,
when the user accesses the Diagnostics Menu by navigating to Tools > Diagnostics,
CLARiTY prompts the user to enter the password.
• Advanced Passwords: The user is prompted to select the required username and
enter the associated password.
Figure 5-33: Password Screen
5.5 Master/Slave Printers

CLARiTY Master/Slave mode allows up to four printers to be connected together and to be used
as a group (the group can have only one master). This section describes the use of Master/Slave
mode at:
• Level 1-Group Job Select
• Level 2-Group Control
Further information on the CLARiTY Master/Slave mode is given in the Service Manual.

5.5.1 Group Job Select

Use Group Job Select to make sure that all the printers in the group are printing the same job.
You can select jobs only on the master printer. The master printer tells the slaves which job to
print.
When you use Group Job Select, the master printer shows additional information, as described
below:
• It displays a fault message for any slave printer that does not respond to the master.
• The Printhead screen (navigate to Tools > Diagnostics > Printhead) contains a list of the
printers in the group. Touch the name of a printer to display information about the
chosen printer, as given in Table 5-24.
Printer Description
Master The standard set of buttons enable you to view diagnostic information
about the printer and information about the Master/Slave level that is
being used
Slave The information about the connection between the slave and the master
Table 5-24: Master/Slave Diagnostics
• The Printhead screen (navigate to Tools > Setup > Printhead) allows to exclude one or
more slaves from the group. This is useful if a slave develops a fault and you want
the other printers to continue to print the job. When the fault has been cleared, the
printer can be assigned to the group again.
5.5.2 Group Control

This level of operation (level 2) allows the user to control the slave printers from the master. As
with Group Job Select, you can select jobs only on the master printer. The master printer tells the
slaves which job to print. The slaves can be assigned and excluded from the group, as described in
“Group Job Select” on page 5-39.
You can use the master printer to change setup parameters for any printer in the group.
The user interface on the master printer also displays the following additional information:
• The Consumables information for each printer in the group.
• The Batch Count and Total Count values for the group as a whole. Total Count
values for each printer in the group are also available.
• The fault or warning messages for both the master and slave printers (the slaves will
show only their own faults or warnings).
• The diagnostics information about each printer in the group.

Section 6 Job Editor

• Creating and Adding New Jobs
• Viewing the Current Job or Image
• Selecting a New Job for Print
• User Editable Fields
• Changing the Position or Appearance of the Print
• Deleting a Job from the Jobs Database
6.1 Creating and Adding New Jobs

Print jobs are created offline using the CLARiSOFT image design software that runs on a PC.
This is a What You See Is What You Get (WYSIWYG) package that enables you to design the look
and feel of a print image and define the content of special fields such as complex sell by date
calculations.
When the job has been designed using CLARiSOFT, it is saved with a unique job name onto the
PC's disc. Jobs are transferred into the local database by connecting the PC to the printer using an
RS232 or an Ethernet cable.
Alternatively, the printer has the ability to download a 'Job' database directly from a USB device.
Jobs can be created in CLARiSOFT and saved onto a USB device, ready for downloading into the
printer. This removes the need to take a laptop into the production area.
For information on how to create images, refer the online help supplied with CLARiSOFT. For
more information on how to transfer images to the printer, refer the service manual.
Once the jobs are stored in the printer’s local database, the PC may be removed. Jobs are then
selected for printing as described in “Selecting a New Job for Print” on page 6-4.
The printer is supplied with two standard (default) job images:
• Default 4 Line Text
• Default Date Code
You can change the details in these two job images to suit your own needs. Refer to “Viewing the
Current Job or Image” on page 6-2 for instructions on how to change an image.
Variable information such as batch codes or sell by dates can be entered by using the on-screen
keypad described in “User Editable Fields” on page 6-6.

Job Editor
6.2 Viewing the Current Job or Image

The name of the current job is displayed on the Home screen (Figure 6-1). Before starting the
production line, ensure that the current job is the job that you want to print.
Figure 6-1: CLARiTY Home Screen

Job Editor
To view more details of the current job, proceed as follows:

1. Touch the current job area on the Home screen. This will display the details of the job, as
shown in Figure 6-2.
Figure 6-2: Current Job Details Display
2. Touch on the navigation bar, or to return to the Home screen.

Job Editor
6.3 Selecting a New Job for Print

1. Touch on the Home screen. A list of available jobs is displayed (Figure 6-3).
Figure 6-3: Job List
Note: On selection of a job, a preview of the job is displayed on the right hand side of the screen.

Job Editor
2. Touch the name of the required job in the list, as shown in Figure 6-4 and then
touch .
If the list is long, a “scroll bar” appears to the right of the list. Touch the up or down arrow
buttons on the scroll bar to move through the list.
Alternatively, you can type the name of the job using the keypad.
Figure 6-4: Job Selection
If the job requires user input information (i.e, job variables such as, batch codes or expiration
date), UI will prompt for the same. Refer “Changing Variable Text and Date Information” on
page 6-6
3. Touch to accept the information and view a
preview of the image.
4. Touch in the preview page to confirm the details.
The new job becomes the current job.

Note: User can select a new image or job while the printer is offline or while it is running. The new job
replaces the current job only after user performs Step 4.
5. Touch to return to the Home screen.
6. To exit the job selection menu at any stage without making any changes, touch

Job Editor
6.4 User Editable Fields

Some jobs contain job variables. Job variables are parts of the job image that can be changed.
There are three types of job variables:
• Variable TEXT fields.
For example, they are used for batch codes, product names, and other text labels.
• Variable DATE fields.
For example, they are used for sell by dates.
• Variable COUNTER fields.
Allows you to modify the starting value for a counter.
If a selected job includes variable information, CLARiTY prompts the user to enter or edit the
required information.
Note: Each variable has a check box. The check box is unchecked initially. As user enter the variable data
and touch , CLARiTY automatically checks the box. User can
proceed to the next step only when all the boxes are checked.
6.4.1 Changing Variable Text and Date Information

To edit the user field, proceed as follows:
1. When a job is selected, the list of user editable fields in the job are displayed.
2. Touch the required field from the list to select it (the first one in the list is automatically
selected). The default data for that field appears in the preview window (Figure 6-8).
Figure 6-5: Default Date Code Window
3. If the information in the preview window is the information that you want to print, go to step
6. If you want to change the information, perform step 4.
4. Touch to modify the information.

Job Editor
5. For text fields, do the following tasks:
a. Use the keypad to enter the data.

The CLARiTY Operating system supports a number of standard languages for use with
'User Entered' text information.
b. Touch the 'Language Selection Key', to access the available language selections (see
Figure 6-6).
Language Selection Key
Figure 6-6: Default Keypad
c. The keypad functions the same way as the keypad on a computer. Make necessary
changes to the information.

Job Editor
For date fields, do the following tasks:

d. Touch the data window to display the Calendar page (see Figure 6-7).
Figure 6-7: Calendar Page
e. Touch or to change the month and year.
f. Touch the date on the calendar to choose the date of the month,
and touch .
Note: Any dates that are not available for selection because of pre-defined rules that may have
been set in CLARiSOFT are dimmed.
6. Touch when you are satisfied that the information in the

data window is correct. The user interface checks the check box. If there are only two user
editable fields in the job, the user interface automatically displays the second field. If there
are three or more fields, it displays the list of user editable fields, so that you can select one.
When you touch at the final field for this job (and all the
check boxes are checked) the user interface shows you the preview of the image.
7. At the preview, perform one of the following:

• If you are satisfied with the image and you want to run the new job, touch
. Products will be printed with the new image until
you make further changes or select a new job.
• If you are not ready to print the job, you can leave this screen as it is. You can touch
at a later stage, to select the job at that time.

Job Editor
• If you want to step back through the job select screens to make alterations to the
variable data, touch .
• To cancel the job selection altogether, touch .
6.4.2 Touch To Edit

To update and change user fields quickly and easily in a printing job, the user can use the ‘Touch
To Edit’ feature.
Note: Touch to Edit feature is turned off by default and needs to be activated in Clarity Configuration
Manager.
1. Select the current job details bar to display the job preview.
Figure 6-8: Default Date Code Window
2. Touch to view the user editable fields.
3. The job opens, with the user editable fields highlighted.

Note: Only jobs that have user editable fields can be edited using Touch to Edit feature. These are set
up in CLARiSOFT during message creation.
4. To edit a user field, touch the user field.
5. The appropriate user field editor, based on the user field type, is displayed for the update.
Update the user field as required and touch .
6. If there are additional user fields, repeat step 4 and step 5 for each field.
7. Touch after editing all the required user fields. The job will
be updated in the printer and displayed in the current job details bar following the next print.

Job Editor
6.5 Changing the Position or Appearance of the Print

The following features can be changed and applied to modify the quality or position of the print
image:
• Print position
• Print orientation
• Darkness of the print image
• Print delay (intermittent mode applications only)
• Print speed (intermittent mode applications only)
• Printhead print position (continuous mode applications only)
• Interleaved printing
The print settings can be viewed and changed through the printhead setup screen by navigating
to Tools > Setup > Printhead.
Figure 6-9 shows the printhead setup screen for printers that have been installed to work on an
intermittent motion packaging machine (prints only when the target material is stationary).
Figure 6-9: Printhead Setup Screen for Intermittent Motion Applications

Job Editor
Figure 6-10 shows the printhead setup screen for printers that have been installed to work on a
continuous motion packaging machine (prints while the target material is moving).
Figure 6-10: Printhead Setup Screen for Continuous Motion Applications
6.5.1 Changing the Print Position

If the image does not print in the correct position on the packaging film, you can change the
position by changing the Horizontal or Vertical Registration. This allows you to move the image
inside the printing area window of the machine and to make small adjustments to the print
location without moving the printer on the bracket. If the image is moved outside the print
window or the available ribbon width, part of the image will not be printed.
• The Vertical Registration determines the position across the width of the packaging
film or printhead.
• The Horizontal Registration determines the position along the length of the
packaging film.

Job Editor
To change the print position, proceed as follows:

1. Navigate to Tools > Setup > Printhead. The Printhead screen is displayed (Figure 6-9 on page
6-10).
2. Touch either Horizontal Registration or Vertical Registration on the printhead setup screen
to open the page for editing the required settings.
Figure 6-11: Vertical Registration
3. Touch or to make small adjustments in the parameter settings.
Alternatively, do one of the following to make changes in the settings:

• Type a new value using the keypad.
• Touch the Min, Max, or Default buttons to select the minimum, maximum, or default
(standard) values.
Note: The same adjustments can be made via on the Home screen.

Job Editor
6.5.2 Changing the Print Darkness

If the print darkness is too low, it causes the printed image to appear faded.
If the print darkness is set too high, the edges of the printed image appears blurred. This will
also overdrive the printhead and shorten its lifetime.
Choose the lowest value of darkness that achieves a satisfactory quality print.
To set the print darkness, proceed as follows:
6-10).
2. Touch Print Darkness.
3. Touch or to make small adjustments in the parameter settings.
Alternatively, do one of the following to make changes in the settings:
• Type a new number using the keypad.

• Touch on the Min, Max, or Default buttons to select the minimum, maximum, or
default (standard) values.
6.5.3 Setting the Print Delay

Note: This feature can be applied only on intermittent mode applications.
The print delay is the time interval between the printer receiving a print signal and starting a
print. It can be increased to ensure that the target material has come to a complete stop before the
printing starts. If printing occurs while the target material is still moving, the resulting image
may appear to be stretched or squashed. To enable maximum throughput, the print delay
should be set to the shortest time that produces consistent prints.
To change the print delay, proceed as follows:
6-10).
2. Select the Print Delay parameter to open the print delay parameters setup.
3. Enter a new value using the keypad.
4. Touch to save the parameter settings.

Job Editor
6.5.4 Setting the Print Speed

Note: This feature can be applied only on intermittent mode applications.
The thermal transfer ribbon used by the printer adheres more readily to some types of packaging
materials than others. The print speed can be reduced to improve the bonding and print quality,
and increased to achieve greater throughput in terms of packs per minute, by reducing the
overall print cycle time.
To change the print speed, proceed as follows:
6-10).
2. Touch Print Speed. The Print Speed screen is displayed.
6.5.5 Setting the Printhead Position

Note: This feature can be applied only on continuous mode applications.
When printing continuously, the printhead will press the target material down against the roller,
as shown in Figure 6-12.
4 2
1. Printhead 3. Roller
2. Target Material 4. Printhead Position Adjustment
Figure 6-12: Printhead Print Position
You can change the angle of the printhead against the target material, by changing the printhead
position. This angle affects the print quality. If the angle is not suitable, the resulting print may
appear faded.
To find a suitable printhead position, proceed as follows:
6-10).
2. Touch Print Position.
Note: You should change the print position parameters in steps of 1 mm. The print position parameter
is in 0.01 mm units, so a change of 100 units will move the printhead by 1 mm.

Job Editor
Examine the sample prints from each position until you find the optimum print quality at
the required print speed.
6.5.6 Setting Interleaved Printing

This feature allows you to select a lower ‘draft’ quality print mode which halves the ribbon
consumption of the machine.
To set to interleaved printing mode, proceed as follows:
6-10).
2. Touch Ribbon Saving Mode and select Interleaved Images. Select
to set this feature.
6.6 Deleting a Job from the Jobs Database

To remove jobs that are no longer required, proceed as follows:
1. Navigate to Tools > Database.
2. Select the required database (internal or external) and touch .
3. The internal job list screen is displayed (Figure 6-13). This screen contains a list of all the
available print jobs along with details of the space available for the storage of new jobs.
4. Touch the name of the job that you want to remove from the list of jobs. The job image appears
in the preview window. Ensure that only the selected job(s) are to be deleted.
Figure 6-13: Database Delete Window
5. Touch to delete the job.

Job Editor
6. Confirm the job to be removed (Figure 6-14).
Figure 6-14: Confirmation Screen
7. Touch to delete the job.

8. Repeat Step 3 to Step 7 to remove other jobs that are not required.

Section 7 Maintenance
Introduction
The maintenance of the printer includes the procedures that an operator or a service technician
can perform. This section describes the maintenance tasks that the operators of the printer are
allowed to perform. The other maintenance tasks that only the trained service technicians and
personnel must perform are described in the service manual.
This section provides the information on maintenance task that the operator can perform
• General Maintenance
• Printer Alignment
7.1 General Maintenance

Linx TT 750 requires minimum ongoing maintenance.
CAUTION
EQUIPMENT DAMAGE.
The use of an incompatible cleaning kit can seriously damage your printer. Such damage will
not be covered by your printer warranty. Use only cleaning kits approved by your dealer.
Note: Harsh or dirty environments may require shorter intervals between preventive maintenance
routines.
Do the following inspections and perform the measures as per the scheduled frequency.
Inspection Check Point Frequency Measures

CLARiTY Display
Check if the touch screen is As Required Clean the touch screen by wiping
clean with a dry soft cloth or cotton pad.
Check if the CLARiTY As Required Clean the CLARiTY display surface
display surface is clean by wiping with a dry soft cloth or
cotton pad.
Printhead
Printhead With every ribbon Clean with pre-soaked swabs or
change (minimum wipes that are available from the
frequency) approved cleaning kits. For more
Note: Harsh or dirty information on cleaning the
environments may printhead, refer to “Cleaning the
require shorter intervals Printhead and Lightbox” on
between cleaning page 7-2.
Lightbox With every ribbon Clean with pre-soaked swabs or
change (minimum wipes that are available from the
frequency) approved cleaning kits. For more
Note: Harsh or dirty information on cleaning the
environments may printhead, refer to “Cleaning the
require shorter intervals Printhead and Lightbox” on
between cleaning page 7-2.
Table 7-1: General Maintenance Schedule

Maintenance
Inspection Check Point Frequency Measures

Peel Roller As required (for Clean with pre-soaked swabs or
example, when ink has wipes that are available from the
transferred to the roller) approved cleaning kits.
Cable
Check all screw-fastened As Required If necessary, re-tighten them.
plug-and-socket
connectors for tight fit.
Table 7-1: General Maintenance Schedule (continued)
7.1.1 Cleaning the Printhead and Lightbox

To maintain maximum print quality, you should clean the printhead and lightbox every time the
ribbon is changed.
Note: Harsh or dirty environments may require shorter intervals between cleaning.
CAUTION
EQUIPMENT DAMAGE.
The device must be switched off when the printheads are being installed, connected or
disconnected.
CAUTION
EQUIPMENT DAMAGE.
The printhead may become hot during normal operation. Observe necessary precautions
before attempting to touch the printhead.
To clean the printhead and lightbox, proceed as follows:
1. Touch the button on the CLARiTY display. The status bar changes to OFFLINE.
2. Turn the power switch on the CLARiTY controller to the O (Off) position.
Note: When the power is turned off, the printhead can be hinged away from the printer body to get
better access to clean the print line.
3. Remove the cassette and place it aside.
Note: Do not attempt to clean the printhead with the cassette in place.

Maintenance
4. Clean the printhead pixel line from top to bottom (Figure 7-1), the white cassette rollers and
the peel roller gently, using the cleaning swabs or wipes provided with the printer. The
cleaning kit will contain Linx approved pre-soaked cleaning wipes or swabs.
Note: Allow one minute for the excess fluid to evaporate. Failure to allow this interval can result in
damage to the printhead by thermal shock.
Figure 7-1: Printhead Cleaning
CAUTION
EQUIPMENT DAMAGE.
Use Linx approved cleaning kits to clean the printhead and lightbox. Do not use high pressure
air or cotton.
CAUTION
EQUIPMENT DAMAGE.
Do not touch the printhead with sharp objects.
CAUTION
EQUIPMENT DAMAGE.
Do not apply excessive force to the printhead and lightbox while cleaning, as this can cause
damage and can void the warranty.

Maintenance
5. Clean the lightbox cover (Figure 7-2) with back and forth movements using the cleaning
swabs or wipes provided with the printer. The cleaning kit will contain Linx approved
pre-soaked cleaning wipes or swabs.
Note: Allow one minute for the excess fluid to evaporate. Failure to allow this interval can result in
damage to the lightbox by thermal shock.
Figure 7-2: Lightbox Cover Cleaning
6. Replace the cassette and lock it in place.

7. Turn the power switch on the CLARiTY controller to the I (On) position.
The printhead cleaning is complete.

Maintenance
7.2 Printer Alignment

7.2.1 Aligning the Lightbox
1. Place the printer alignment tool against the printer base plate.
3
1. Printer Alignment Tool 3. Screws (x 2)
2. Lightbox
Figure 7-3: Aligning Lightbox
2. Ensure the edge of the lightbox is aligned with the printer alignment tool. If the lightbox is
not aligned, loosen the two screws, align the lightbox and retighten the two screws.
7.2.2 Aligning the Peel Roller to the Aligned Lightbox

1. After the lightbox is aligned, push the carriage forward against the lightbox.
1
1. Peel Roller
2. Lightbox
Figure 7-4: Aligning Peel Roller
2. Verify that the peel roller is parallel to the lightbox. If not, replace the peel roller or carriage
assembly.

Maintenance
7.2.3 Aligning the Printer to the Print Roller

1. After the peel roller is aligned, place the printer alignment tool over the peel roller.
1
1. Printer Alignment Tool 3. Print Roller
2. Peel Roller
Figure 7-5: Aligning Printer to Print Roller
2. Push the carriage forward until the printer alignment tool touches the printer roller.
3. Verify that there is no gap between the alignment tool and the print roller. If a gap exists,
loosen the printer bracket and align the printer.
7.2.4 Aligning the Peel Roller to the Print Roller

1. Place the peel roller at the center of the print roller.
2. Place the printer alignment tool between the peel roller and the print roller.
1 4
1. Printer Alignment Tool 3. Print Roller
2. Peel Roller 4. Marks on Alignment Tool
Figure 7-6: Aligning Peel Roller to Print Roller
3. Verify that the gap is between the specified marks on the alignment tool. If the gap is out of
range install the printer shims provided with the printer.
4. Rotate the tool to ensure the gap on the front and back of the peel roller are equal to the print
roller. If not, level the printer from front to back.

Section 8 Troubleshooting
Introduction
This section contains the troubleshooting, fault diagnosis information for the users. This section
contains the following information:
• Printer Faults
• Printing Faults
• CLARiTY Display Faults
• Ribbon Faults
• CLARiTY Error Messages
8.1 Printer Faults
Error Message Possible Causes Remedies

Cassette Open Cassette not fully seated Push the cassette until it “clicks” into place.
Cassette latch out of Adjust the cassette latch.
adjustment
Cassette sensor magnet Replace the cassette.
missing from cassette
baseplate
Faulty cassette sensor Replace printhead PCB.
Ribbon Break Ribbon installed incorrectly Reinstall the ribbon as per the ribbon
loading diagram on cassette.
Broken or defective ribbon Reinstall existing or new roll of ribbon.
Excessive Print Darkness Navigate to Tools > Setup > Printhead and
and/or Print Force settings set the Print Darkness and Print Force
settings to default values. Observe the
results and adjust accordingly. It is
recommended to use the lowest possible
settings while still achieving acceptable
print quality.
Poor alignment of printer to Ensure proper alignment and printer is
print platen or print roller square to print platen or print roller. Use
shims between printer and mounting plate
if needed.
Excess slack in ribbon when Rotate mandrels to remove excess slack in
cassette is loaded the ribbon.
Ribbon is under the peel Ensure ribbon is between printhead and
roller when cassette is peel roller when cassette is inserted.
inserted
Table 8-1: Printer Faults

Troubleshooting

Damaged cassette Inspect cassette for damaged components
such as baseplate, cassette rollers, mandrel,
mandrel pins, and friction cones. Ensure no
components are bent or misaligned.
Replace components as necessary.
Missing components on Along with the main cassette components,
cassette ensure friction cones and leaf springs are
present. Replace components as necessary.
End of reel Replace the ribbon reel.
Incorrect ribbon settings Navigate to Tools > Setup > Consumables
and ensure correct ribbon settings for the
ribbon being used.
Ribbon is 'stuck' to the Try lowering Print Darkness and/or Print
substrate and is being Force settings if needed.
pulled/tugged Intermittent Mode Only:
• Try increasing Print Speed.
Intermittent Mode Only: Navigate to Tools > Setup > Printhead. If
Substrate is moving while substrate is not settled before printer
printer is printing begins to print, adjust Print Delay. If
substrate begins to advance before printer
finishes printing, increase Print Speed.
Ribbon Error Ribbon reel eccentricity is Replace the ribbon.
excessive
Ribbon tags on the take up Remove the tags and wind the take-up reel
core which affects the ribbon neatly.
calibration system
Low Ribbon Ribbon will need to be Replace the ribbon.
replaced soon
Ribbon Pull Intermittent Mode Only: Navigate to Tools > Setup > Printhead. If
Through Substrate is moving while substrate is not settled before printer
Ribbon goes slack due to Inspect cassette for damaged components
damaged cassette such as baseplate, cassette rollers, mandrel,
Table 8-1: Printer Faults (continued)

Troubleshooting

Ribbon is Poor alignment of printer to Ensure proper alignment and printer is
creasing / print platen or print roller square to print platen or print roller. Use
wrinkling shims between printer and mounting plate
if needed.
Dirty or damaged peel roller Clean and replace if necessary.
Bent/damaged peel roller Check and replace if necessary.
shaft and/or support
Dirty or damaged cassette Clean and replace if necessary.
rollers
Excessive “Print Darkness” Navigate to Tools > Setup > Printhead and
and/or “Print Force set the Print Darkness and Print Force
Settings” settings to default values. Check for ribbon
crease/wrinkle and adjust accordingly. It is
settings while still achieving acceptable
print quality.
ribbon being used.
Optical Ribbon installed incorrectly Reinstall the ribbon as per the ribbon
Calibration loading diagram on cassette.
Sensor Dirty /
Ribbon reel diameter is out Use correct ribbon reel.
Ribbon
of range
Calibration
Failed Incorrect ribbon settings Navigate to Tools > Setup > Consumables
ribbon being used.
Dirty ribbon detector PCB Clean with dry, compressed air or foam
and/or LEDs applicator with 70% isopropyl alcohol.
Faulty LEDs With printer being OFFLINE, test LEDs by
navigating to Tools > Diagnostics > Printhead
> Outputs and toggle Optical Calibration
LEDs. Ensure all LEDS illuminate one by
one and none of them remain constantly lit.
Replace printhead PCB as necessary.

Troubleshooting

Printhead Printhead motor stalling due Check and adjust the print platen.
Carriage to poorly positioned print
Position platen
Printhead and carriage Ensure that the motor and motor sensor
motors not running connectors on main PCB are fully seated
correctly. and the connections are plugged into the
correct connectors on the main PCB.
Bent/damaged peel roller Check and replace if necessary.
shaft and/or support
Linear slide is obstructed or Clean with dry, compressed air and replace
binding as necessary.
Worn or damaged belts Contact your maintenance engineer.
and/or pulleys
Missing magnet on Contact your maintenance engineer.
printhead mount
Faulty printhead position With printer being OFFLINE, test by
sensor navigating to Tools > Diagnostics >Printhead
> Outputs and toggling Printhead Position.
Printhead should travel to home and
parked positions. Replace printhead PCB
as necessary.
Printhead gap exceeds 5mm. Shim printer accordingly to achieve a
printhead gap less than 5mm. A 2mm gap
is optimal. Ensure that the printer is
printing onto a substrate.
Faulty printhead or carriage Contact your maintenance engineer.
motor.
Printhead Over Printhead overheats Allow the printhead to cool down.
Temperature Damaged printhead / Replace the printhead.
printhead cable
Printhead Loss of communications Repower the printer.
Absent
Printhead Volts Power supply voltage varies Check the printhead power supply output.
Error too much
Faulty main printer PCB Replace the main printer PCB.

Troubleshooting

Printhead does Head Belt or carriage belt Check and correct.
not move in clamp is loose or missing
and out
Printhead or carriage stepper Check and correct.
motor(s) not plugged in
securely
and/or pulleys
Incorrect belt tension Contact your maintenance engineer.
Faulty motor Contact your maintenance engineer.
Printhead does Head Belt or carriage belt Check and correct.
not drive across clamp is loose or missing
Printhead or carriage stepper Check and correct.
motor(s) not plugged in
securely
Linear slide is obstructed or Clean with dry, compressed air and replace
binding as necessary.
and/or pulleys
Incorrect belt tension Contact your maintenance engineer.
Faulty motor Contact your maintenance engineer.
Thermistor Printhead cable not fully Insert printhead cable onto printhead PCB.
Fault inserted onto printhead PCB
Damaged printhead / Replace the printhead.
printhead cable
Motor Volts Power supply voltage varies Check the power supply output.
Error too much
Faulty main printer PCB Replace the main printer PCB.
Faulty motor Check the motor and replace if necessary.
Webbing Error Supply ribbon reel eccentric Replace the ribbon reel.
(+1mm)
End of Reel Reactive Mode: Ribbon has Replace the ribbon.
run out.Predictive Mode: ~
5m of ribbon left.

Troubleshooting

Incorrect Reel Ribbon cores not fitted Try using a different ribbon reel.
Size
ribbon being used.
High throughout Mode Using CLARiTY Configuration Manager,
enabled while attempting to disable High Throughput Mode or use
use ribbon greater than 700m ribbon less than 700m in length.
in length
Faulty LEDs on printhead With cassette removed, navigate to Tools >
PCB. Diagnostics > Printhead > Outputs and
toggle the Optical Calibration LEDs. Each
individual LED should then begin to
illuminate one by one. If one or more do
not or if there are LEDs constantly lit,
replace the printhead PCB.
Faulty ribbon detector PCB. Remove and re-insert the cassette with
ribbon so the printer attempts to go
through its calibration process. Then
navigate to Tools > Diagnostics > Printhead >
Inputs and take note of the Optical
Calibration Sensor Value. If it reads 0, try
cleaning the ribbon detector PCB and/or
checking its connection. If issue persists,
replace the ribbon detector PCB.

Troubleshooting

Substrate Speed Continuous Mode Only: Check condition of encoder O-ring.
Detection Worn or missing encoder Replace if necessary.
O-ring
Continuous Mode Only: Ensure encoder O-ring making good
Encoder O-ring slipping or contact with print roller.
not making good contact
with print roller
Intermittent Mode Only: Navigate to Tools > Setup > Printhead.
Substrate is moving while If substrate is not settled before printer
Ribbon going slack due to Inspect cassette for damaged components
damaged cassette such as baseplate, cassette rollers, mandrel,
Print Cycle Continuous Mode Only: Navigate to Tools > Diagnostics > Printhead
Error Current printer settings not > Encoder Profiles and Capture Encoder
optimized for the application Profile to determine max substrate speed.
Then using CLARiTY Configuration
Manager, lower the Continuous Maximum
Print Speed setting to be ~50-100mm/sec
greater than max substrate speed.
Printhead remains down Change the "Low Speed Behaviour" setting
onto print roller for a long in Clarity Config from "Print" to "Abort
period of time because the After Timeout".
line has stopped and the
ribbon gets tugged
backwards by possible film
drag.

Troubleshooting

Printer is not Power plug not fully inserted Check and correct.
powering up into power entry module
Power not turned on at the Check and correct.
source or at the power
supply
Low profile connection Check and correct.
between printer and power
supply not properly
connected/seated
Check the 5A fuses on the Replace fuse(s) as necessary.
power supply near the
power entry module
Faulty power supply Replace as necessary.
Faulty power supply PCB Replace as necessary.
Faulty main printer PCB Replace as necessary.

Troubleshooting

No information Ribbon installed incorrectly Reinstall the ribbon as per the ribbon
is printed loading diagram on cassette.
Low Print Darkness and/or Navigate to Tools > Setup > Printhead and
Print Force settings increase Print Darkness and/or Print Force
settings accordingly. It is recommended to
use the lowest possible settings that still
achieve acceptable print quality.
Incorrect Vertical and/or Navigate to Tools > Setup > Printhead and
Horizontal Registration set Vertical and Horizontal Registration to
setting 0 and check for print. Adjust accordingly.
No print signal Navigate to Tools > Diagnostics > Printhead
> Inputs and check the presence of
incoming print signal.
Printhead not contacting the Check and correct any obstructions. Add
print platen or print roller shims if needed.
Substrate and ribbon Submit substrate samples to Linx Sample
incompatibility Lab to determine best compatible ribbon
type.
Printer is loose on bracket Confirm mounting plate 'T' handle and
mount four mounting screws are secured and
tight.
Printhead to platen Navigate to Tools > Diagnostics > Printhead
pad/print roller distance is > Inputs and ensure Printhead to Platen
too large (>5mm) Distance does not exceed 5mm.
Recommended printhead to platen pad or
print roller distance (printhead gap) is
2mm. Printhead gap can be measured
usingLinx tool. Linx Part number is
TSSAR10222. Adjust printer accordingly
using shims if needed.
Continuous Mode Only: Navigate to Tools > Setup > Printhead and
Incorrect Print Position check the Print Position to ensure optimum
setting printhead position directly over the print
roller centerline.
Continuous Mode Only: Navigate to Tools > Diagnostics > Printhead
Incorrect or no encoder > Inputs > Encoder and ensure encoder
signal direction is registering as Forward on the
screen and also detecting a speed value.
Continuous Mode Only: Ensure substrate does not come to an
Substrate came to an abrupt abrupt stop or speed drops below
stop when printing or 1mm/sec when printing. If this is not
substrate speed dropped possible, use CLARiTY Configuration
below 1mm/sec Manager to adjust Low Speed Behaviour
setting accordingly.

Troubleshooting

Intermittent Mode Only: Navigate to Tools > Setup> Printhead.
Substrate is moving while If substrate is not settled before printer
printer is printing begins to print, adjust Print Delay.
If substrate begins to advance before
printer finishes printing, increase Print
Speed.
Intermittent Mode Only: Navigate to Tools > Setup > Printhead and
Incorrect Print Speed setting set Print Speed to default of 200mm/sec.
Check for print and adjust accordingly.
Worn or damaged printhead Replace the printhead.
Invalid or corrupt Job Select a different or valid Job.
selected
Incorrect Printhead Mapping Connect with CLARiTY Configuration
Manager and ensure correct Printhead
Mapping.
Printer will not Invalid or no Job selected Select a valid Job.
go ONLINE
Fault message not cleared Clear the fault message.

Troubleshooting
8.2 Printing Faults

Top or bottom of Intermittent Mode Only: Connect with CLARiTY Configuration
print is missing Incorrect Intermittent Start Manager and set Intermittent Start
or ragged Border Trim setting Border Trim to 20. Check print quality
and adjust accordingly.
substrate begins to advance before
printer finishes printing, increase Print
Speed.
Incorrect Horizontal set Horizontal Registration to 0. Check
Registration setting print quality and adjust accordingly.
Intermittent Mode Only: Check and replace if necessary.
Worn or damaged print pad
Thin lines of Worn or damaged printhead Replace the printhead.
missing print
consistently in
the same spot
(cleaning does
not help)
Poor print Incorrect Print Darkness Navigate to Tools > Setup > Printhead and
quality and/or Print Force settings increase Print Darkness and/or Print
Force settings accordingly. It is
settings that still achieve acceptable print
quality.
Incorrect Vertical and/or Navigate to Tools > Setup > Printhead and
Horizontal Registration set Vertical and Horizontal Registration
setting to 0 and check for print. Adjust
accordingly.
Substrate and ribbon Submit substrate samples to Linx Sample
incompatibility Lab to determine best compatible ribbon
type.
Printer is loose on bracket Confirm mounting plate 'T' handle and
mount four mounting screws are secured and
tight.
Poor alignment of printer to Ensure proper alignment and printer is
print platen or print roller square to print platen or print roller. Use
shims between printer and mounting
plate if needed.
Table 8-2: Printing Faults

Troubleshooting

Printhead to platen pad/print Navigate to Tools > Diagnostics >
roller distance is too large Printhead > Inputs and ensure Printhead
(>5mm) to Platen Distance does not exceed 5mm.
Recommended printhead to platen pad
or print roller distance (printhead gap) is
2mm. Printhead gap can be measured
usingLinx tool. Linx Part number is
TSSAR10222. Adjust printer accordingly
using shims if needed.
Continuous Mode Only: Navigate to Tools > Setup > Printhead and
Incorrect Print Position setting check the Print Position to ensure
optimum printhead position directly over
the print roller centerline.
Continuous Mode Only: Worn Check condition of encoder O-ring.
or missing encoder O-ring Replace if necessary.
Continuous Mode Only: Ensure encoder O-ring making good
Encoder O-ring slipping or not contact with print roller.
making good contact with
print roller
Continuous Mode Only: Ensure substrate does not come to an
Substrate came to an abrupt abrupt stop or speed drops below
stop when printing or 1mm/sec when printing. If this is not
substrate speed dropped possible, use CLARiTY Configuration
below 1mm/sec Manager to adjust “Low Speed
Behaviour” setting accordingly.
printer is printing begins to print, adjust “Print Delay”. If
substrate begins to advance before
printer finishes printing, increase “Print
Speed”.
Incorrect “Print Speed” setting set “Print Speed” to default of
200mm/sec. Check print quality and
adjust accordingly.
Dirty printhead Power off the printer, allow printhead to
cool, then clean the printhead with Linx
printhead cleaning kit (Linx part number
is TS216054).
Worn or damaged printhead Replace the printhead.
Dirty, worn, or damaged print Check, clean, reposition, or replace if
platen or peel roller necessary.
Table 8-2: Printing Faults (continued)

Troubleshooting
8.3 CLARiTY Display Faults
Fault Cause Solution

CLARiTY GUI not Power plug not fully Check and correct.
powering up inserted into power entry
module
Power not turned on at the Check and correct.
source or at the power
supply
Low profile connection Check and correct.
between printer and power
supply not properly
connected/seated
CLARiTY GUI not inserted Check and correct.
onto port on power supply
Check the 5A fuses on the Replace fuse(s) as necessary.
power supply near the
power entry module
Faulty power supply Replace as necessary.
Faulty power supply PCB Replace as necessary.
Faulty main printer PCB Replace as necessary.
Table 8-3: CLARiTY Display Faults

Troubleshooting
8.4 Ribbon Faults
Fault Possible Causes Remedies

Ribbon tracking When fitting ribbon to a When using a new roll ensure the leader
cassette, starting the ribbon is properly placed at the bottom of the
webbing such that either a core.
crease or a gap is created If the core and the leader are not
between ribbon core and parallel, peel the leader from the core
disc. and reseat the leader to the core. Pull
gently on the ribbon and guide as you
turn the mandrel. Ensure discs are fully
seated before webbing the cassette.
Note the leader must not fold on the
disc.
Printer not aligned Follow printer alignment procedure,
refer “Aligning the Printer to the Print
Roller” on page 7-6.
Damaged Cassette, this Replace damaged part or cassette.
could be:
• Bent rollers
• Damaged mandrels or
mandrel shaft.
• Bent or damaged
cassette plate.
Bracket not aligned or Align or replace bracket as needed.
damaged bracket: Check alignment of the print
This leads to tracking of the roller/platen.
substrate relative to the print
roller or platen. Even though
printer is aligned to the
bracket (see printer above), it
is not printing true to the
substrate.
Job not centered on the Centre job on the ribbon by adjusting
ribbon, catching the ribbon the vertical registration setting.
on one side
Substrate moving to one side Check alignment of the print
roller/platen.
Too much darkness or print Try reducing print darkness and print
force, ribbon could be force.
sticking to substrate
Missing black and silver Replace black and silver discs.
disc.
Table 8-4: Ribbon Faults

Troubleshooting

Ribbon Note: Certain image types such
Wrinkling/Creases as large solid areas/barcodes
and dense fine print can be
more conducive to the
formation of wrinkles as can
wider ribbon applications.
Printer to print platen or Check the alignment of printer and
roller misalignment bracket and correct it accordingly.
Verify the bracket is in good working
order.
Verify the printer support bracket is
tight.
Verify that the platen or roller are not
worn.
Printhead gap not correct Navigate to Tools > Diagnostics >
Printhead > Inputs and ensure Printhead
to Platen Distance (printhead gap) is
reported correctly. If it is reported
incorrectly re-tension the belts.
Note: Printhead gap should not exceed
5mm, and 2mm is the recommended gap.
Printhead pivot assembly is Check the printhead pivot assembly for
in poor condition free movement and no signs of
excessive wear. Replace pivot assembly
if necessary.
Worn/Defective print Clean and inspect print platen or roller.
platen/roller Replace if necessary.
Wrong print platen/roller Inspect and if needed, replace print
texture/hardness platen/roller with Linx supplied spares.
Worn/Defective cassette Inspect and if needed, replace cassette
components or cassette.
Worn/dirty peel roller or Clean and inspect the peel roller for
bent peel roller arm damage. If damaged, replace peel roller
as necessary.
Defective ribbon, Ribbon Ensure that the ribbon type being used
type/grade or Incorrect matches the printer settings. Inspect the
ribbon width/type settings. ribbon and if incorrect or damaged,
replace as necessary.
Excessive Print Darkness Check print darkness and reduce to the
lowest value of darkness that achieves a
acceptable quality print.

Troubleshooting

Ribbon Excessive Print Force. Check print force and reduce to the
Wrinkling/Creases lowest value of force that achieves a
(continued) acceptable quality print.
Encoder Check and verify encoder is reporting
settings/adjustment/Platen correct speed.
Roller (continuous
operation)
Host Machine (inadequate Check and verify host machine setup is
film tension, speeds, steep correct and that web tension is
accelerating/decelerating maintained during printing.
rates, etc.).
Substrate Check and verify that the substrate is
not tracking.
8.4.1 Ribbon Tension

If ribbon tension appears to be incorrect check the following:
1. Navigate to Tools > Setup > Consumables and ensure correct ribbon settings for the ribbon
being used.
2. Ensure bracket components are not misaligned/loose.
3. Ensure printer is aligned to bracket, refer “Aligning the Printer to the Print Roller” on
page 7-6.
4. If continuous application, ensure the printhead is optimised for print quality by moving the
printheads relative position on the print roller by adjusting the parameter 'Printhead
Position'.
5. If continuous application, ensure the encoder O-ring is in good condition and makes good
contact with the print roller to ensure no slippage takes place.
6. If continuous application, the “Continuous Maximum Print Speed” setting in CLARiTY
Config can be lowered to be slightly above the actual film speed. Perform an encoder profile
to see the maximum film speed when printing. Then lower the “Continuous Maximum Print
Speed” to be approximately 50mm/s above the maximum film speed.
Note: If the speed is likely to vary significantly then do not lower the parameter.
7. Inspect the cassette for damaged/bent/misaligned/missing components.
8. Use the lowest possible darkness setting while still achieving desired print quality.
9. Ensure the leaf springs are in the correct orientation based on ribbon width.
10. If the above steps do not resolve the issue, perform a motor calibration when the motors have
cooled for at least 15 minutes.

Troubleshooting
8.5 CLARiTY Error Messages

If CLARiTY displays a fault or warning, perform the following:
• Read the fault or warning message.
Figure 8-1: Fault Status
Figure 8-2: Warning Status
• Perform the task as per the message.

• Clear the message from the display (sometimes the message clears automatically
when the fault is corrected, and sometimes you have to clear it by touching the Clear
button).
8.5.1 Reading a Fault Message or Warning

When a fault or warning occurs, CLARiTY displays the fault message in the status window at
the top of all pages.
When a fault occurs, the printer’s fault output relay will open. If this relay is wired into the
packaging machine’s stop circuit, it can be used to ensure that the packaging machine is stopped
in the event of an error. This prevents the uncoded product from being produced when the
printer has a fault.
For example, when the ribbon supply is pulled by the substrate, CLARiTY will display the red
FAULT banner with the message Ribbon Pull Through, as shown in Figure 8-3.
Figure 8-3: Fault Display

Troubleshooting
Several faults and warnings may occur at the same time. Faults will always be displayed first.
To view the faults/warnings in more detail and to view instructions on what to do about them,
touch the red or yellow area in the status window at the top of the CLARiTY display.
8.5.2 Clearing a Fault Message or Warning

The instructions in this section provides information on how to clear a fault message. A similar
procedure is used to clear warnings.
To view the details of the fault list, proceed as follows:
1. Touch the red FAULT message to view the list of faults (see Figure 8-4).
Figure 8-4: Fault Selection
2. Touch the fault name in the list.

Troubleshooting
3. The details of the fault is displayed. Follow the on screen instruction for correcting the fault.
Figure 8-5: Fault Details Display
4. When you have corrected the fault, the button is activated.
5. Touch to remove the fault message.
For more information on how to clear CLARiTY faults and warnings, refer to the Service Manual.

Appendix A Specifications
Introduction
This section provides the printer specifications and contains the following topics:
• Technical Specifications
• CLARiTY Controller Specifications
• Print Specifications
• Networking and External Communications
• Printer Dimensions
• CLARiTY Controller
A.1 Technical Specifications

Table A-1 lists the technical specifications of the printer.
Technical
53 mm 32 mm
Specification
Printer
Unique Solid State Intermittent Motion and Intermittent Motion and
Ribbon Drive Continuous Motion Continuous Motion
Printhead 53 mm (2.1”), 300 dpi, 12 dots/mm 32 mm, 300 dpi, 12 dots/mm
Print Area - 53 mm (W) x 75 mm (L) (2.1” x 3.0”) 32 mm (W) x 75 mm (L) (1.25” x
Intermittent Motion 2.95”)
Mode
Print Area - 53 mm (W) x 200 mm (L) (2.1” x 32 mm (W) x 200 mm (L) (1.25” x
Continuous Motion 7.87”) 7.87”)
Mode
Ribbon Width 20 mm - 55 mm (0.8” - 2.2”) 20 mm - 35 mm (0.8” x 1.39”)
Maximum Ribbon 1200 metres (3937’) 1200 metres (3937’)
Length
Print Speed
Intermittent Motion 40 mm/sec - 750 mm/sec (1.57”/sec 40 mm/sec - 750 mm/sec (1.57”/sec
Mode - 29.52”/sec) - 29.52”/sec)
Continuous Motion 10 mm/sec - 750 mm/sec (0.4”/sec 10 mm/sec - 750 mm/sec (0.4”/sec
Mode - 29.52”/sec) - 29.52”/sec)
Maximum Throughput 250 ppm 250 ppm
Note: ppm (prints per min) is Note: ppm (prints per min) is
dependent on application. dependent on application.
Table A-1: Technical Specifications
Linx TT 750 Operator Manual - Issue 1 A-1

Technical
53 mm 32 mm
Specification
Dimensions
Printhead (including 204 mm (W) x 178 mm (H) x 204 mm (W) x 178 mm (H) x
cassette) 182 mm (D) 182 mm (D)
Touch Screen Display 240 mm (W) x 165 mm (H) x 240 mm (W) x 165 mm (H) x
34 mm (D) 34 mm (D)
Power Supply Unit 226.87 mm (W) x 150 mm (H) x 226.87 mm (W) x 150 mm (H) x
(PSU) 85 mm (D) 85 mm (D)
Inputs/Outputs
External Inputs 3 PNP inputs, configurable from: 3 PNP inputs, configurable from:
Print sensor 1 Print sensor 1
Print sensor 2 Print sensor 2
Print sensor select Print sensor select
Inhibit print Inhibit print
External error/stop External error/stop
Clear print queue Clear print queue
External Outputs 2 relay outputs 2 relay outputs
(1 change-over + 1 N/O) and 2 PNP (1 change-over + 1 N/O) and 2 PNP
+24V outputs (max source current = +24V outputs (max source current =
100mA per output), configurable 100mA per output), configurable
from CLARiTY Configuration from CLARiTY Configuration
Manager Manager
On-line/Off-line On-line/Off-line
Warning Warning
Busy Busy
Printing (actually energising print Printing (actually energising print
dots) dots)
Labeller feed Labeller feed
Print cycle active (Start to end of Print cycle active (Start to end of
print and ribbon rewind) print and ribbon rewind)
Update print queue full Update print queue full
New allocation New allocation
Print failed (i.e. interrupted Print failed (i.e. interrupted
in mid print) in mid print)
Fault Fault
Operator Interface TFT SVGA 800 x 480 TFT SVGA 800 x 480
(CLARiTY)
Power supply 100 - 240 VAC, 50/60 Hz, 100 - 240 VAC, 50/60 Hz,
requirements 2.6A-1.1A 2.6A-1.1A
Operating Temperature 0° - 40° C (32° - 104° F) 0° - 40° C (32° - 104° F)
Table A-1: Technical Specifications (continued)
A-2 Linx TT 750 Operator Manual - Issue 1

A.2 CLARiTY Controller Specifications
Table A-2 lists the CLARiTY controller specifications
System Specifications Description

Operator Interface Full color LCD Touch-Panel CLARiTY Interface
Job Selection and database support as standard.
WYSIWYG Print Preview
Password protection 3 standard User-Levels
Remote Coder Configuration Software CLARiTY Configuration Manager
Offline Set Up and Parameter Storage available as
standard
Diagnostics On-Board Diagnostics as standard
Table A-2: System Specifications
A.3 Print Specifications

Table A-3 lists the print specifications.
Print Specifications Description

Image Design Software CLARiSOFT
Font Support Full downloadable font support for Windows
TrueType (including multiple languages and
Unicode support)
Text Scalable text including rotation, mirror and inverse
printing
Supported Field Types Fixed, Variable (User Entered), Merged, Database,
Counters, Date, Offsets, Time, Paragraph (Text
Blocks) Basic shape drawing (circles, rectangles and
so on)
Special Functions Auto real time and date functions
Auto best before date calculation and concession
management
Auto incrementing, decrementing text, counters and
barcodes
Barcode Printing EAN 8, EAN 13, UPC-A, UPC-E, Code 39, GS1 128,
Code 128, QR, Data matrix, GS1 Databar, ITF,
PDF 4173
Graphics, Images and Logos Multiple graphic formats supported using
CLARiSOFT. Any size up to maximum print area
Table A-3: Print Specifications

Print Specifications Description
Print Functions Mirror image printing, image rotation and inverse
printing
Day Code Hour, Day of Week, Day of Month, Week of Year,
Support Month of Year, Year of Decade and Arabic Date
Support
Code Options Start of Day, Shift Codes, Factory, Machine, Line ID
Field Orientation 0°, 90°, 180°, 270°
Table A-3: Print Specifications (continued)
3Others available upon request
A.4 Networking and External Communications

Table A-4 lists the networking and external communications
Networking and External

Component Quantity
Communications
External Data RS232 Point-to-Point Communications 1
Communication Ethernet 10/100 Base TX network communications 2
Binary and ASCII Comms Protocols and Windows 1
and Drivers
Host PC Mode (Remote Database) using 1
CLARiNET
USB Port 2
Master/Follower Group Job Selection Function and Group Printer -
Functionality Control Functions
Network Control Claricom CLARiNET Coder Independent Network -
Software Management Software
Table A-4: Networking and External Communications

A.5 Printer Dimensions
Figure A-1 shows the dimensions of the 53mm (RH) printer.
204 mm 180 mm
(8.03 inches) (7.08 inches)
(7.0 inches)
178 mm
75 mm PRINTHEAD STROKE 53 mm PRINTABLE

AREA
Figure A-1: Linx TT 750 53mm RH Printer Dimensions

Figure A-2 shows the dimensions of the 53mm (LH) printer.
204 mm 180 mm
(7.0 inches)
178 mm

AREA
Figure A-2: Linx TT 750 53mm LH Printer Dimensions

Figure A-3 shows the dimensions of the 32mm (RH) printer.
204 mm 180 mm
(7.0 inches)
178 mm

AREA
Figure A-3: Linx TT 750 32mm RH Printer Dimensions

Figure A-4 shows the dimensions of the 32mm (LH) printer.
204 mm 180 mm
(7.0 inches)
178 mm

AREA
Figure A-4: Linx TT 750 32mm LH Printer Dimensions

A.6 CLARiTY Controller
Figure A-5 shows the dimensions of the CLARiTY controller.
Touch Screen Display and PSU Combined

143.5 mm
(5.65 inches)
(6.92 inches)
176 mm
240 mm
(9.44 inches)
Touch Screen Display
240 mm
34 mm
(6.49 inches)
165 mm
PSU
226 mm 85 mm
(8,89 inches) (3.34 inches)
(5.94 inches)
151 mm
Figure A-5: CLARiTY Controller Dimensions

Appendix B Availability
B.1 Overall Equipment Effectiveness - Availability Tools

B.1.1 Introduction
Availability is a measurement of equipment uptime. It is the amount of time that the equipment
is ready to run when required by production. This is one of the three key metric of OEE and is
available for Linx TT 750.
The ‘Availability’ tool helps to isolate operational versus equipment issues and enables the user
to track the printer downtime and view the downtime statistics. The screen of faults that allows
the analysis of runtime measurement data helps the user to understand and eliminate the more
frequent causes of both equipment and operational downtime.
The availability shows two basic availability metrics simultaneously:
• Equipment Availability
• Operation Availability
Note: Operation Availability can be changed between two separate production time proxies as required by
the user: "power on" and "running" mode. For more information, refer "Operation Availability" on
page B-2.
Operating Time
Availability% =
Planned Production Time
Where
• Operating Time is Total Printer Uptime
• Planned Production Time is the Actual Line Run Time Expected*.
*Based on proxy selected 'power on' or 'running'.
B.2.2 Equipment Availability

Equipment Availability tracks the downtime directly related to an internal error (fault).
Equipment Availability is defined as
Equipment Downtime
Equipment Availability = 1 -
Equipment Total Time
‘Equipment Total Time’ is the total amount of time for which the Equipment is turned on (has
power applied). If the equipment is powered down when a fault is active, the amount of time
that the equipment is off is also included in this equipment total time.
‘Equipment Downtime’ is the amount of ‘Equipment Total Time’ the printer has spent in a
‘Equipment Fault State’. ‘Equipment Fault state’ is defined as the period where the equipment is
not available due to a fault identified as a equipment fault. For more information, refer Service
Manual.
Linx TT 750 Operator Manual - B-1

B.3.3 Operation Availability
This is a broader measure to reflect the full impact of the down time to production line.
Operation Availability tracks the downtime related to faults that might be classed as
“Procedural”.
The impact may be due to equipment issues, operator related issues, shift changeovers and so
on.
Operation Availability is defined as
Operation Downtime
Operation Availability = 1 -
Production Time
The Production Time Proxy allows the availability calculation to change between customer
selected operating modes, ‘running’ or ‘power on’. The production time is defined based on the
production time proxy chosen:
• Running: If both equipment and printer are switched ON.
• Power On: If the equipment is switched ON irrespective of the status of the printer.
If the equipment is powered down when a fault is active, the amount of time that the equipment
is off is also included in the production time.
‘Operation Downtime’ is the amount of ‘Production Time’ the printer has spent in an ‘Operation
Fault State’. ‘Operation Fault state’ is defined as the period where the equipment is not available
due to a fault identified as an operation fault.
Note: Refer service manual for further information on equipment and operation fault states.
B-2 Linx TT 750 Operator Manual -

LinxTT750 OM EN UK TP1A231 1

Uploaded by

Document Informationclick to expand document information

Document Informationclick to expand document information

Copyright:

Available Formats

LinxTT750 OM EN UK TP1A231 1

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

LinxTT750 OM EN UK TP1A231 1

Uploaded by

Copyright:

Available Formats

LINX TT 750

Linx Printing Technologies Ltd

Linx TT 750 Operator Manual - Issue 1 1

2 Linx TT 750 Operator Manual - Issue 1

For Customers in the European Union

EU EMC Directive 2014/30/EU:

For Customers in the USA

Linx TT 750 Operator Manual - Issue 1 i

Pour la clientèle du Canada

ii Linx TT 750 Operator Manual - Issue 1

This chapter contains the following topics:

1.1 Equipment Description

1. Interconnecting Cable 3. CLARiTY Controller Display

Figure 1-1: Linx TT 750 Printer and CLARiTY Controller Display

1.2 About this Manual

1.3 Related Publications

Linx TT 750 Operator Manual - Issue 1 1-1

Language Availability (see note)

1-2 Linx TT 750 Operator Manual - Issue 1

1.4 Content Presentation

1.4.1 Positional References

1.4.2 Units of Measurement

1.4.3 Safety Information

Linx TT 750 Operator Manual - Issue 1 1-3

1.5 Abbreviations and Acronyms

1-4 Linx TT 750 Operator Manual - Issue 1

1.6 Chapters in the Manual

Chapter Chapter Name Description

Linx TT 750 Operator Manual - Issue 1 1-5

This section contains the following information:

2.2 Equipment Safety Guidelines

Linx TT 750 Operator Manual - Issue 1 2-1

2-2 Linx TT 750 Operator Manual - Issue 1

2.3 Electrical Safety Guidelines

2.3.1 Comply with Electrical Codes

2.3.2 Electrical Power

Linx TT 750 Operator Manual - Issue 1 2-3

2.4 Installation of the Printer

Using Printer Accessories

2.5 Print Ribbon Safety Guidelines

2-4 Linx TT 750 Operator Manual - Issue 1

2.6 Other Important Guidelines

2.6.2 Warning Labels

Equipment not intended for use in tropical climate regions.

Table 2-1: Warning Labels

Linx TT 750 Operator Manual - Issue 1 2-5

3.1 Equipment Description

1. Interconnecting Cable 3. CLARiTY Controller Display

Figure 3-1: Linx TT 750 Printer and CLARiTY Controller Display

Linx TT 750 Operator Manual - Issue 1 3-1

3.1.2 CLARiTY Controller Display and Power Supply Unit (PSU)

Figure 3-2: Display Connections

3-2 Linx TT 750 Operator Manual - Issue 1

Figure 3-3: Display and Power Supply Unit

Linx TT 750 Operator Manual - Issue 1 3-3

4.1 Switching the Power ON

Figure 4-1: Printer Power Switch