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Lesson 14 ICT Project Maintenance

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Lesson 14 ICT Project Maintenance

Creating Online Surveys/Feedback Forms

Creating Feedback Forms using Google Forms

Google offers one of the easiest ways to gather user feedback. Google forms allow your audience to
answer a set of questions you have set. These can be used for surveys, feedback, online registrations,
and customer care report.

1. Open your browser and go to drive.google.com


2. Sign in or create an account.
3. On the left-hand side of your My Drive page, click New>More>Google Forms.
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4. You will be taken to Google Form’s interface.
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5. You may now fill out the form with questions.
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a. Question Title – includes the question that will be answered by your audience.
b. Help Text – creates a subtext under the question to give more information about a question
c. Question Type – changes the type of question according to your preference. These options
include:
i. Text – a question that can be answered in a short text.
ii. Paragraph Text – a question that can be answered in a long text.
iii. Multiple Choice – a question that can be answered by only one answer in a set
of options.
iv. Checkboxes – a question that can be answered with multiple answers in a set of
options.
v. Choose from a list – similar to a multiple choice question but the options are
revealed in a drop-down list.
vi. Scale – a question that can be answered with a numerical range (e.g., 1-5, 1-10)
vii. Grid – a question that contains sub-questions with similar options as shown:
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Date – a question that can be answered with a specified date.
Time – a question that can be answered with a specified time.
d. Advanced Settings – contains more options for specified question type.

6. Once you are done editing the question click Done.


7. To add a new question or item, click n Add item. Tip: Clicking on the drop-down arrow at the
right side of the add Item button will bring up other options for layout:

a. Section Header – adds a header for a specific part of your survey.


b. Page Break – adds a page break which means that the items at the button of the age will
be added to the next page; necessary if your survey is too long
c. Image – adds an image to your survey.
d. Video – adds a video to your survey.
8. Edit the Confirmation Page option at the bottom as you see fit.
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a. Show link to submit another response – allows the user to answer the same form
again.
b. Publish and show a public link to form results – allow users to see the summarized
results for your survey.
c. Allow responders to edit responses after submitting – allow users to go back and
edit their answers.
9. Click the Send Form button. The Send Form dialog box will appear. Edit these options as you fit.
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a. Link to share – contains the URL that you can share on your website.
b. Embed – contains an embed code to attach to your HTML
c. Short URL – generates a shorter URL necessary for limited spaces like sharing on
Twitter.
d. Share link via – allows you to share the link Google+, Facebook, and Twitter.
e. Send form via email – allows you to share the form via email.
f. Add Collaborators – allows others to edit your form, necessary when working in
groups.

Analyzing your Google Forms result

1. The easiest way to view the result is viewing a summary of the responses. Click on
Responses>Summary of Responses.
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2. You will be taken to a Summary of Responses page. This particularly useful for viewing your
results from time to time.
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However, after a set of amount of time, you may want to use this data in a spreadsheet and
eventually create your own charts.
3. To use the data collected through responses, click View Responses button found on the upper
part of the page.
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4. Choose if you want to create a new Google Sheet as the destination of your response results or
if you want to put it on an existing Google Sheet.
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5. Once you click Create, you will be taken to a Google Sheet which includes the responses for your
survey. From here you have two options:
a. Save this file locally on your hard drive by exporting it to Microsoft Excel. To do this, click on
File>Download as>Microsoft Excel Spreadsheet.
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b. Continue working online using Google Sheets and use built-in features like creating a chart for
your data (found in Insert>Chart).
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6. You may now create chart for your numerical data in either Google Sheets or Microsoft Excel.
Note that you must be online to use Google Sheets. Tip: Google Sheets are autiomatically saved
when internet connection is constant.
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Key Terms
Feedback – allows your site’s visitors to have their say abput the site’s strengths and weakneses.
Google Forms – a tool used to get user feedback
Text – a question that can be answered by a short text.
Paragraph Text – a question that can be answered in a long text
Multiple Choice – a question that can be answered by only one answer in a set of options.
Checkboxes – a question that can be answered with multiple answers in a set of options.
Scale – a question that can be answered with a numerical range (e.g., 1-5, 1-10)
Grid – a question that contains sub-questions with similar options
Short URL – generates a shorter URL necessary for limited spaces like sharing on Twitter.

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