Dcs - Hltwhs004 - Task 2 Case Studies.v2.190305

HLTWHS004
Student Assessment
Task Two: Case Studies
Assessment Cover Sheet
This document must be signed by the student for each assessment completed. Submission of Assessments
will not be accepted for marking/review without a completed and signed Assessment Cover Sheet.
Qualification Title CHC52015 Diploma of Community Services

Unit Code HLTWHS004
Unit Title Manage work health and safety.
Student Name
Student ID
Student Email
Assessor Name
Campus ☐ Melbourne ☐ Sydney ☐ Perth
Due Date Week 7
Submission Date
Assessment Task Task Two – Case Studies
Student Agreement:
By signing this Agreement, I confirm that I understand the Assessment Submission Guidelines, as detailed
in the Student Handbook and Acknowledge Education’s policies and procedures. In particular:
• The work submitted is my own and does not contain another person’s material represented in my
work.
• I understand that I must acknowledge in an appropriate manner all information and sources of
assistance used in my assessment work.
• I have followed all submission, presentation and file name guidelines outlined in the submission
guidelines. I am aware that if I do not follow the required guidelines, this could result in my
assessments being returned not assessed by my trainer/assessor.
• I understand that I must not receive undue assistance or the unauthorised help of others in the
preparation of my assessment work.
• I will not allow other students to access or copy in whole or any part of my assessment work.
• I understand that if I am dissatisfied with the way I have been assessed or with my result, I have the
right to appeal as detailed in the Student Handbook and Acknowledge Education’s policies and
procedures.
Student Declaration:
I hereby declare that I have read the above statement and that all the material I submit for assessment is
entirely my own and meets all of the college’s assessment requirements.
Student Signature
Date
HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 2

)
Assessment Task 2: Case Studies
Student Assessment Instructions
 You need access to the case study instructions to complete this task. As this is an open-book task,
you may also access a learner guide, the internet and/or other resources.
 You must satisfactorily complete all sections of the assessment and submit these to your assessor.
Ask your assessor to clarify any aspect you are unsure about in this assessment task.
 You may be asked to explain your responses if the assessor needs any clarification.
Required Resources
 You will need to have access to relevant legislation, standards and codes, industry practices and
student book resources.
Evidence
 You must submit the completed assessment cover sheet and your assessment by online submission
within the allocated time.
 Ensure you keep a copy of your submitted work. Assessments submitted without a completed cover
sheet will not be accepted.
When and where will this assessment take place?

 This assessment may be undertaken in a simulated environment/in a classroom/at home – to be
discussed with the assessor.
 Your assessor will provide you with the due date, which can be recorded in the assessment plan.
 Your assessor may also specify the length of time allowed and the expected word count, if applicable.
What if the assessment is not suitable?

 If you are unable to provide sufficient evidence with the written assessment method, your assessor
may be able to provide you with an alternative method. Discuss this with your assessor.
What happens if your answers are not satisfactory?

 If any of the assessment responses are not satisfactory, your assessor will provide you with feedback.
You may need to resubmit some or all the assessment tasks. Your assessor will explain the details for
your reassessment.
 In most cases, you will be allowed a maximum of three attempts.
 If you are not satisfied with your assessment result, you have the right to lodge an appeal. Ask your
assessor or contact the Course Coordinator for more information.

)
Case Study Instructions
 Read the scenarios and answer the questions below for each of the scenarios.
No. The student’s assessment shows evidence of the following:

1 Section 1 - Scenario 1
Arnold is a physiotherapist and a health and safety representative at a community health
centre that provides nursing and allied health services. Arnold’s manager Natasha has asked
Arnold to conduct a review of the WHS infection control policies, procedures and practices in
the workplace.
Arnold agrees to conduct the review but soon discovers that he requires some expert advice, as
the knowledge required to review some of the nursing and podiatry infection control
procedures are beyond his scope of practice.
The community health centre does not permanently employ anyone suitably qualified to assist
Arnold in this infection control review process, so Arnold consults the WHS polices to find out
what rights he has to access help.
Required Evidence
What information regarding workplace support services should Arnold find in the community
Q1
health centre’s WHS policies?
Answer
Result Satisfactory ☐ Not Satisfactory ☐

What consultation activities could Arnold use to involve the allied health and nursing staff in
Q2
the review process?
Answer
What are some ways that Arnold can ensure that the community health centre workers have a
Q3
reasonable opportunity to participate in the review process?
Answer

)
Fatima is a care worker at an aged care facility. Last week, Fatima noticed that the hoist she
was using to transfer a resident out of bed was very awkward to use.
Fatima mentioned the hoist to her colleague Jessica, who agreed that everyone finds that
particular hoist hard to use.
Fatima mentions the issue to her manager, Scott, and asks why something has not been done
about the hoist. Scott advises Fatima that this is the first he has heard of the issue as staff
clearly aren’t reporting their near misses on the incident reporting system.
When Scott discusses the lack of reporting at the next staff meeting, he is surprised to discover
that very few of the workers are aware of the WHS polices relating to risk management and
hazard, incident and injury record keeping.
Required Evidence
Why is it important for Fatima’s workplace to develop WHS record-keeping policies and
Q1
procedures?
Answer

What important legislative record-keeping requirements should Fatima and the other workers
Q2
be aware of?
Answer

What information should Fatima find in her WHS policies regarding hazard, injury and incident
Q3
reporting?
Answer

What information should Fatima find in the WHS policies regarding the workplace
Q4
requirements for incident investigation and record keeping?
Answer

)
Isla is the manager of a team of community services workers that deliver domestic home help
such as cleaning, shopping and showering assistance.
Isla’s team recently had an external WHS auditor assess the safety management systems in the
workplace.
The auditor recommended that Isla and the team update the WHS policies, hazard
management and training programs in their workplace.
The auditor also made recommendations that the workers should be included in the process of
establishing WHS priorities and developing a WHS action plan.
Required Evidence
Q1 Why is it important for Isla to include the workers in the process of establishing WHS priorities?
Answer

What factors should Isla consider when developing a WHS action plan in consultation with the
Q2
workers?
Answer

What are the potential barriers to WHS improvement in this workplace and how might Isla
Q3
identify those barriers?
Answer

What are some common hazards that may be present in this community services environment
Q4
and what risk minimisation strategies might Isla put in place to reduce risk to the workers?
Answer

)
What are some essential factors required for Isla to monitor the progress of the WHS action
Q5
plan, and how can she monitor actual achievement against planned progress?
Answer

S=Satisfactory NS=Not Satisfactory
Assessor Name
Assessor Signature
Student Name
Student Signature

)

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HLTWHS004

Qualification Title CHC52015 Diploma of Community Services

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 2

When and where will this assessment take place?

What if the assessment is not suitable?

What happens if your answers are not satisfactory?

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 3

No. The student’s assessment shows evidence of the following:

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 4

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 5

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

Result Satisfactory ☐ Not Satisfactory ☐

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 6

Result Satisfactory ☐ Not Satisfactory ☐

HLTWHS004 – Student Assessment – Task Two: Case Studies (V.2 – 190203) 7

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