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Job Application Letter, Resume, and Hiring Post-Ana Paunil

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6018 Pitalo, San Fernando, Cebu

Contact No.: +63926-654-1768


Email: ajpaunil@gmail.com

March 15, 2020

Human Resource Manager


Convergys
J Centre Bldg., A. S. Fortuna St,
Mandaue City, Cebu 6014

Dear Hiring Manager:

This letter is in reference to the vacancy in your company. I was informed by a friend who
works in your company about the new job openings. I am interested to apply for the
position of Call Center Agent with Convergys.

As a senior high student, I have been extensively involved in my school community, which
has allowed me to develop strong interpersonal skills. I am confident that I have the
requisite skills and characteristics that your company is seeking. My involvement in various
events has allowed me to work closely with my peers. This gave me an insight into the way
language can be used effectively to different audiences to convey a particular message.
These experiences have allowed me to develop strong time management and organisational
skills. I am able to take on the responsibility of this position immediately, and have the
enthusiasm and determination to ensure that I make a success of it.

I enjoy working with others and believe that my strong communication skills will ensure that
I can meet the expectations of this role. I am a conscientious person who works hard and
pays attention to detail. I had numerous responsibilities and achievements which would
serve me well in this Call Center Agent position at C. For additional details regarding my
qualification and expertise, please review my attached resume.

Thank you for taking the time to review my application. I look forward to hearing from you
soon!

Sincerely,

Ana Jhalrem Paunil


Applicant

Enclosure: Resume
ANA JHALREM PAUNIL
6018 Pitalo, San Fernando, Cebu
Contact No.: +63926-654-1768
Email: ajpaunil@gmail.com
Objective: To obtain a challenging position in a high quality customer
management and information management environment where my
resourceful experience and communication skills will add value to
organizational operations.

PERSONAL BACKGROUND

BIRTHDATE : March 16, 2001


AGE : 18 years old
CIVIL STATUS : Single
SEX : Female
NATIONALITY : Filipino

EDUCATION

Secondary Education (Junior High School)


April 2018, With Honours
Best in English, Leadership Awardee, Loyalty Awardee
City of Naga Enhanced Special Science and Technology High School, Cebu

Secondary Education (Senior High School)


March 2019, Science and Technology Engineering and Mathematics (STEM)
Cebu Institute of Technology-University (CIT-U)

SKILLS

I have a good computer skills and management skills.


I am an active listener.
I am an effective communicator.
I have quality customer service skills.
I am can adapt easily to certain situations and environment.
I have the ability to work under pressure .

ACHIEVEMENTS

First Runner-up as Feature Writer in School Paper Press Conference, 2016, 2017 &
2018
Selected as Head for the Editorial Board, 2014- 2015
Selected as Feature Editor for School Paper Publishing, for two consecutive school
years, 2015-2017
Representative of City of Naga as Feature Writers on Regional Schools Press
Conference (RSPC) for three consecutive years, 2015-2018
Member of School Paper for four consecutive school years, 2014-2018

LEADERSHIP ROLES

June 2015-March 2016 Grade 8 Representative, CNESSTHS Supreme Student


Government
 Represented students in various seminars
 Organized school improvement projects participated by all students of the
school
 Implemented disciplinary policies

June 2017-March 2018 Editor-in-chief, CNESSTHS School Paper
 Supervised school paper publishing
 Represented the school paper staff on school press conference seminars
 Attended School Paper contests as Editor-in-Chief

SEMINARS AND TRAINING PROGRAM ATTENDED

July 2-5, 2016 Leadership Training


Kool Adventure Camp
KM 42 Cebu Transcentral Hwy, Balamban, Cebu
November 22, 2017 RSPC Enrichment Training (FEATURE WRITING)
SPAAC-CNDA
City of Naga, Cebu
November 20, 2018 RSPC Enhancement Training of Campus Journalists
SPAAC-CND
Inoburan, City of Naga, Cebu

REFERENCES AVAILABLE UPON REQUEST

Ma. Remedios N. Paunil


+639-952-257-61
Team Leader
6018 Pitalo, San Fernando, Cebu

Mrs. Irene Pearl Tabuco-Lapiz


English Teacher
City of Naga, Cebu
irenepearltabucolapiz@gmail.com
+63926-625-1222

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